:::

【2020 Application Example】 Small and Medium Enterprises AI Competency Evaluation System, Significantly Reducing the Cost of Competency Implementation for Businesses!

IBM's supercomputer Watson can predict when employees are likely to resign, with an accuracy rate of 95%, saving IBM up to $300 million a year in retaining employees. Moreover, through cloud computing services and modernization, IBM has streamlined 30% of personnel costs, allowing the remaining employees to earn higher salaries and engage in more valuable work.

So, in Taiwan, how can we ensure that 'employees who stay can receive higher salaries and perform more valuable work'? The key lies in the 'competence setting' for each position. According to the 'iCAP Competency Development Application Platform' established by the Ministry of Labor's Workforce Development Agency, every position has its main responsibilities, work tasks, behavioral indicators, work outputs, knowledge, skills, and attitudes. Only by establishing 'competency' for each position can enterprises effectively apply this in employee recruitment, education and training, and performance management. Without this, not knowing what employees should do is like groping in the dark, which can pose risks to business operations.

Competency Benchmark Example

▲Competency Benchmark Example

Currently, on the 'iCAP Competency Development Application Platform', there are 872 established competency benchmarks, including 553 items completed by various ministries. This includes 253 items from the Ministry of Labor and 66 items from the Ministry of Education. If companies want to establish their own 'competency benchmarks', they need to search for reference materials on the 'iCAP Competency Development Application Platform'. Suppose a company wants to recruit 'sales' personnel but doesn't know what 'sales personnel' should do; they should first search for 'sales personnel' as shown in the figure below.

Searching for 'sales' on the 'iCAP Competency Development Application Platform'

▲Searching for 'sales' on the 'iCAP Competency Development Application Platform'

You can find that there are 18 types of sales personnel. At this point, the company needs to go through each one, check, read, and organize into the 'competency benchmarks' they need; however, if we search what should be a common position in any company, 'general affairs', the result is unexpectedly zero items.

Searching for 'general affairs' on the 'iCAP Competency Development Application Platform'

▲Searching for 'general affairs' on the 'iCAP Competency Development Application Platform'

As seen above, although the 'iCAP Competency Development Application Platform' established by the Ministry of Labor's Workforce Development Agency can solve some of the 'competency benchmarks' for positions, the division of labor within each company is different, and some positions might not be found on the 'iCAP Competency Development Application Platform'. Secondly, in small and medium enterprises, there are often 'multi-skilled workers', meaning many job responsibilities are on a single employee. For example, in small enterprises with less than 30 people, usually, accounting, general affairs, and HR are handled by the same person. If you want to establish competency benchmarks for this person, you have to search separately for 'accounting', 'general affairs', and 'HR', and then integrate these three types of job competencies, which is often time-consuming and ineffective.

This 'Small and Medium Enterprises AI Competency Evaluation System' aims to let 'people fully utilize their capabilities', by introducing AI to more accurately establish basic competency standards for employees, and to track their competency performance at any time.

Competency models are all generated and adjusted manually, which is time-consuming

A domestic exporter of screws, nuts, fasteners, etc., had all its competency models generated and adjusted manually. The execution process was time-consuming and insufficient to meet company needs due to personnel changes, such as: previously, Qiao Mai Enterprise had specialized 'production control personnel', but after this personnel resigned, this job had to be done by other employees, meaning other employees' competency models needed to be adjusted immediately. Or if the company needed to set up a development department due to future development, but previously no one had relevant experience, not only did they not know how to select from within, but also did not understand how to describe on a recruitment website to find the talent they really wanted.

Besides, the CEO of this company has always been troubled by internal performance management. Due to the lack of precise standards and systems to measure employee performance, the results of each performance assessment did not accurately reflect the true performance of the employees, forming assessment blind spots and unable to identify truly deserving employees. Thus, it is hoped that with the AI competency evaluation system, the necessary competencies for the development department can be immediately clarified, as well as how recruitment and performance appraisals should be conducted, so as to effectively solve the pain of unclear responsibilities and inaccurate assessments within the company. Thus, its benefits are significant!

AI Competency System Establishment X Deep Learning

This 4-month HR field competency system project has a clear execution direction, but the introduction of explanatory models such as Seq2Seq, Deep Keyphrase Generation, Tf-IDF keyword extraction algorithms, and PageRank are new attempts in the HR field. During the process, open-source big data architecture is used for natural language processing to complete Word2Vector and index, and inverted index to establish keyword weight and relevance. Due to the inability to process like image data with continuous numbers, it is necessary to simplify the feature values with related keywords such as skills, knowledge, and job categories. Basic steps are briefly described as follows:

1. Establish a Propagation model using Google's long-used LTR mixed Pointwise recommendation engine (2 months)

2. Establish a Back Propagation model (2 months), adjust the hyperparameters of the loss function

3. Adjust the hyperparameters of the CF model

4. Establish a human-machine collaboration mechanism to obtain more data to feed the Model 5. Repeat the above steps

During the development process of the competency model, Lianhe Trend Co., Ltd. and Weiguang International Information Co., Ltd. held multiple discussions, believing that there are interconnections between competencies. After establishing the knowledge graph, further upload the competency scale to the Neo4j graph database for processing complex relational data structures with excellent performance. Currently, 500 competency scales have been uploaded to the Neo4j relationship analysis platform.

Using python for wor2vector natural language analysis

▲Using python for wor2vector natural language analysis

In addition to describing a position with a tensor after word2vector, finding out the appearance of this position's knowledge graph, according to this knowledge graph, one can understand the relevance between different positions and the similarity performance of their dimensions. Finally, this knowledge graph is used to establish the company's 'competency model' and train it with deep learning.

AI Competency Evaluation System Interface

▲AI Competency Evaluation System Interface

In the future, in addition to establishing their own competency models, companies can also be opened to end-users. Individuals can analyze their own competency performance to understand their possibilities for job change and their market value, as well as identify skills needing enhancement. If companies respond to this knowledge graph, they can develop cross-industry products in the future.

1. Short-term: Analyze the competency scales (iCAP, iPAS) published by the government with natural language and keyword models, and cooperate with unsupervised learning to establish 'Native Competency Base Unit Models'.

2. Medium-term: Tailor-made exclusive competency models for enterprises. Based on the existing 'Native Competency Base Unit Models', experts use supervised learning to train the individual company's 'Distributed Derivative Competency Models'.

3. Long-term: Establish 'Reinforcement Learning' models, incorporating employee career cognition and planning.

Competency model recommendations, comparable to professional human resource consultants

Through the dynamic learning of the competency knowledge graph through unsupervised learning, individual companies' competency models are quickly established. Internal human resources personnel or external professional HR consultants can then use the generated competency models to assess and apply aspects of talent recruitment, competency inventory, performance management, and education and training. The system will automatically suggest competencies to be strengthened according to the company's existing job structure, including related knowledge, skills, and attitudes. Through the continuous introduction and training of data, the system learns the employer's actual view of the model for that profession and feeds back to the cloud competency scale, completing the dynamic learning of the knowledge graph through transfer learning. In the future, it can be comparable to professional HR consultants, thereby rapidly assisting many cross-disciplinary or technologically diverse companies in training employee competencies.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

【導入案例】海量數位工程AOI機器智能手臂檢測系統 大幅提高瑕疵檢測精準度
Massive Digital Engineering AOI Intelligent Robotic Arm Inspection System Significantly Improves Defect Detection Accuracy

Taiwan is known as a manufacturing powerhouse, yet quality defect detection has always been a chronic sore point in production lines While AOI equipment is available to assist, most use fixed machinery which are limited by angles, resulting in less precise diagnostics and high false positive rates Massive Digital Engineering introduced an AOI intelligent robotic arm detection system that effectively reduces false positives and increases the accuracy of defect detection Generally, the yield rate of products affects the costs for enterprises and the return rate for customers The quality defect detection process in the manufacturing industry often necessitates a substantial amount of quality inspection labor Although there is AOI equipment to assist, these tools are mostly fixed detection machines Fixed cameras are easily limited by angles, resulting in less precise diagnostics and high false positive rates Thus, personnel need to re-screen and inspect afterwards, often manually visual inspection misses defects on average about 5, and can be as high as 20 Three major pain points in manufacturing quality detection Robotic Arm AOI with dynamic multi-angle inspection helps to solve these issues According to the practical understanding by Massive Digital Engineering, there are three main pain points in detecting product quality within the manufacturing industry Pain point one, manual inspection of product quality is prone to errors Currently, the manufacturing industry largely relies on human labor to inspect product appearance, but human judgment often entails errors, such as surface scratches, color differences, solder appearance, etc The error rate in defect judgment is high, and can only be inspected at the finished product stage, often leading to whole batch rejections and high costs in labor and production Pain point two, inability to quantify and record data from quality inspections Traditional manual inspections do not maintain inspection data, which makes it difficult to assign responsibility when quality disputes occur Moreover, high-end contract manufacturing orders from overseas brands often require traceability and corresponding defect records, which traditional human inspection methods struggle to meet Pain point three, limitations of traditional AOI visual inspection systems Current manufacturing uses AOI visual inspection systems, which due to the limitations of visual software technology, employ fixed cameras, fixed lighting, and single-angle operations This method may handle flat or linear-shaped products like rectangular or square items at a single inspection point However, it is more challenging to implement for products with complex shapes eg, irregular automotive parts, requiring multi-point and multi-degree inspections Massive Digital Engineering developed an AOI intelligent robotic arm detection system, effectively improving the accuracy of defect detection To address the pain points in quality inspection in manufacturing, Massive Digital Engineering initiated the concept of developing a multi-angle, movable inspection device, starting with the combination of two representative technologies in factory automation - robotic arms and machine vision By integrating robotic arms with AOI for dynamic multi-angle AI real-time quality inspection, the limitations of fixed inspection systems are addressed, and visual inspection techniques are enhanced by leveraging artificial intelligence, further elevating the sampling of images from flat to multi-dimensional and multi-angular Selected the automotive industry as the real-world testing ground to quickly respond to customer needs The AOI intelligent robotic arm detection system, utilizing AI technology including unsupervised learning, supervised learning, and semi-supervised learning, allows operators to use unsupervised deep learning techniques to learn about good products even when initial samples are incomplete or there are no defective samples, applying it in the visual inspection of automatic welding of car trusses This can solve issues of limited angles with fixed machinery before implementation, less precise diagnostics, and high false positive rates Automotive components are high in unit price and demand a stricter defect detection accuracy In industries that have adopted AI services, the automotive manufacturing sector was chosen as the real-world testing ground Massive Digital Engineering states that the automotive industry mainly consists of related component manufacturers and components typically have a higher unit price, hence requiring more in terms of quality inspection and yield rates, and demanding stricter accuracy Therefore, the automotive sector was chosen as the area for introduction By using a robotic arm combined with AI for dynamic multi-angle AOI visual real-time quality inspection, not only can the defect quality error rate of automotive components be improved, but the fixed-point AOI optical inspection can be enhanced to meet the measurement needs of most industries and finally, establishing a third-party system platform to build an integrated monitoring system platform, enabling immediate response and action when issues arise This system allows for recording and storing important data of products leaving the factory, serving as a basis for future digital production lines and virtual production At the same time, in the event of defects, it can immediately connect to Massive's MES monitoring system, quickly responding to the relevant manufacturing decision-making department, subsequently utilizing ERP systems for project management and reviews, effectively improving production efficiency and reducing production costs Helps to reduce communication costs and aims to become an industry standard In terms of industry integration, it provides a foundational standard for data continuity among upstream and downstream businesses, reducing communication costs within the supply chain Through certification of the contract manufacturers and brand owners, there is a chance to become the industry standard configuration Through the data database established by this project, operators can further optimize their supply chain management solutions using big data analysis Data Analysis, based on data, establish forecast planning, and utilizing technology to link upstream and downstream data of the supply chain, accurately controlling product quality In the future, when interfacing with European, American, and Japanese markets, which demand highly fine-tuned orders, operators can respond and integrate the industry supply chain Supply Chain more swiftly Ultimately, through the benchmark demonstration industry's field verification, such as with the automotive component manufacturing industry used as the benchmark demonstration field, by implementing the robotic arm combined with AI for dynamic multi-angle AOI visual real-time quality inspection system project, the supply chain connection between automotive contract manufacturers and OEMs can be optimized, becoming the industry standard Further seeking more AI teams to join the cross-industry development on the field collaboration platform, driving the overall ecosystem combining AI innovation with field application Self-driving vehicle developed by Massive Digital Engineering「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

這是一張圖片。 This is a picture.
Testing Seat Contact Components AI Intelligent Flaw Detection

With rapid development in 5G, AIOT, automotive electronics, and other downstream sectors, the entire supply chain is expected to benefit from this consumer market As product demand momentum gradually increases, increasing production efficiency and reducing operational costs become the most important issues In order to meet the needs of customers for various packaging types, Yingwei Technology has been committed to developing highly customized test seats However, a resulting pain point is the inability to mass-produce and fully automate operations with machines some tasks still rely on manual execution In this project, the probe part of the test seat was outsourced in 2021, and under current and future large-scale demands, work hours, costs, supply, and quality are issues Yingwei faces The company achieves a defect detection rate of 9995, which seems high, but with an average inspector able to inspect 10,000 needles per day, there would still be 5 defective needles On a test seat that is only 3 cm wide with approximately 1,000 needles, just one defective needle could potentially lead to faulty testing at the customer end As the current operational mode relies on manual visual inspection, external factors such as fatigue or oversight of personnel, and subjective judgment by inspectors may lead to the outflow of defective products, which necessitates strict quality control of contact components We once sought to utilize optical inspections Rule-based for controlling the quality of appearances, but the metallic material of the contact components leads to light scattering, background noise interference, background scratches, and material issues that could result in misjudgments Therefore, we decided to look for AI technology service providers to solve our detection difficulties Developments of Dedicated AOI Line Scan Equipment To meet the needs for inspecting thousands to tens of thousands of probes within our company's IC test seats, traditional surface imaging and individual needle imaging would be too slow to achieve rapid inspection and labor-saving goals In response, the service provider proposed a trial with an AOI dedicated line scan module solution Utilizing a width of 63mm on the X-axis for reciprocal scanning of all probes on the test seat, the tests allowed for the simultaneous scanning of 8-9 probes, significantly enhancing the future detection efficiency of AOI machines This project will proceed with the aforementioned innovative Proof of Concept POC, focusing on the development of the line scanning equipment and performing imaging, learning, and training on both normal and abnormal probes provided by our company, with initial AI model training aimed at preliminary approval This project's customized line-scan imaging module Ideal future imaging result illustration A Single AI Technology Solution for MeasurementDetection Needs Unified use of AI DL CNN learning methods, instead of the current Rule-based system which necessitates defining each defect individually, to meet the needs for abrasion measurement and appearance defect detection of malfunctionsforeign objects When the same machine uses both measurement and detection technologies, not only does it increase costs, but it also affects the detection speed Hence, the service provider recommends the use of a line scan device for imaging Its resolution is sufficient for AI to simultaneously determine appearance defects and assess the condition of needle tip abrasion, as detailed below Line scan pixel imaging displaying needle tip abrasion conditions This AI detection technology meets both measurement and inspection needs for Yingwei, not only bringing more benefits to future probe testing but also introducing an innovative axis in AI technology Change the method of human inspection, enhance work efficiency and product quality After combining both hardware line scan and software AI model training approaches, we successfully ventured into new AOI detection applications Following the AI implementation POC, including the development and validation of a customized line scan module and an initial AI model, the plan is to officially develop the AOI machine next year and integrate it into the IC test seat production line Future Prospects Probe manufacturers upstream and downstream IC factory users both have needs for the AOI inspection machine upstream can ensure probe quality before leaving the factory, while downstream users can use this machine to regularly inspect the condition of numerous IC test seats in hand Given the future demands, the AOI machine is poised to have a significant positive impact on the IC testing industry in the foreseeable future 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」

【解決方案】連聯合國都買單 悠由數據應用運用農業數據搶攻全球商機
Even the United Nations is on board! Yoyo Data Application captures global business opportunities with agricultural data

Nearly 2,000 days in the fields have made Yoyo Data Application a top player in Taiwan’s agricultural data sector Their comprehensive grasp of crop yields, production periods, and prices has enabled them to collaborate with the United Nations The service area for agricultural land skyrocketed from 24 hectares to over 6,000 hectares in less than three years—a 250-fold increase For Wu Junxiao, founder and CEO of Yoyo Data Application, aligning with global environmental trends and becoming a data company at the intersection of climate technology and the green economy to serve the global market is his ultimate entrepreneurial goal Wu Junxiao, originally an engineer, joined the Industrial Technology Research Institute in 2010, where he honed his profound technical and data science analytic skills 'At that time, I was working in data analysis engineering, and almost all data-related materials would be directed to me Additionally, I worked on indoor cultivation boxes, planting vegetables and mushrooms, hence planting the seed of entrepreneurship by integrating agriculture with data analysis,' Wu recalls Since 2016, Wu Junxiao has been frequently visiting farms to 'embed' himself among farmers and agricultural researchers, chatting and sharing information systematically, which quickly established his agricultural know-how Solid data analysis capabilities have even convinced the United Nations In 2017, he left the Institute to start his own business and founded Yoyo Data Application in 2019 Today, many agricultural businesses are his clients, with service areas rapidly climbing from 24 hectares to over 6,000 hectares, expected to surpass 7,000 hectares in 2022 His clientele includes markets in Japan, Central America, and even entities under the United Nations like the World Farmers Organization, which utilizes the 'Yoyo Crop Algorithm System' supported by Yoyo Data How exactly does Yoyo Data Application manage to impress even UN agencies The 'Yoyo Crop Algorithm System' developed by Yoyo Data Application accurately predicts the production period, yield, and prices Firstly, due to Wu Junxiao's precise mastery over agricultural data, Yoyo Data Application's clients don't necessarily need sensors or other hardware devices 'Sensors are expensive and if you buy cheap devices, you just collect a lot of noise or flawed data, which is useless,' Wu explains He continues, 'Collecting data doesn't necessarily require sensors our data solutions can solve problems more directly and effectively' For instance, one of Yoyo Data Application's products, the Yoyo Money Report Agri-price Linebot, developed in collaboration with LINE in 2020, gathers data on origin, wholesale, and terminal prices spanning over 10 years, driven by Yoyo Data’s proprietary AI algorithms This enables the system to autonomously learn about agricultural product trading prices, using big data and AI to perform price prediction analysis, thereby helping buyers reduce transaction risks and expanding the data application to the entire agricultural supply chain Regarding banana prices, the accuracy of price predictions increased from the original 70 to 998 Wu Junxiao notes that both buyers and farmers are very sensitive to prices Now, through the Yoyo Money Report service, both buyers and farmers can precisely understand the fluctuations in agricultural product prices Yoyo Data can also provide customers with optimal decision-making advice based on predictive models for crop growth, yield, and price estimations Currently, price predictions cover 28 types of crops Precise estimates of production periods and price fluctuations allow Yoyo Data to provide differentiated services based on data analysis The 'Yoyo Crop Algorithm System' provided by Yoyo Data Application incorporates a 'Parameter Bank', usually collecting 200-300 parameters, not just straightforward data like temperature and humidity, but also data divided according to the physiological characteristics of the crops Through effective dynamic data algorithms, it can accurately calculate when crops will flower and when they can be harvested, what the yield will be, and so forth For instance, the prediction accuracy of the broccoli production period is 0-4 days, with the flowering period predicted this year to be precisely 0 days, perfectly matching the actual flowering time in the field In these dynamic calculations, a 7-day range is considered reasonable, and the average error value of Yoyo Data's predictions typically ranges from 2-4 days, with most crop production period accuracies above 80 Through effective dynamic data algorithms, over 120 global crops can have their production periods and yields accurately estimated Using these effective dynamic data algorithms can set estimates for production quantities, helping adjust at the production end Yoyo Data Application's clientele primarily includes exporters of fruit crops like pineapples, bananas, guavas, mangos, pomelos, sugar apples, Taiwan's agricultural production is highly homogenized, often leading to a rush to plant the same crops and resulting in price crashes Yoyo Data Application helps clients differentiate their offerings Thus, Wu Junxiao positions his company as a boutique digital consultant, carefully selecting clients for quality over quantity He notes that Taiwanese agricultural clients focus on how to improve yield rates, even categorizing yield rates by quality, aiming for high-quality, specialized export markets whereas international clients prioritize maximizing per-unit yields, showing different operational approaches in domestic and international markets In addition to agricultural fruit, Yoyo Data Application has also extended its services to the fisheries sector, including species like milkfish, sea bass, and white shrimp, all using the same system to establish various parameters related to the growth of fish and shrimp, such as when to feed and when to harvest, and the anticipated yield, timing, and prices Yoyo Data Application harnesses the power of data to create miracles in smart agriculture In response to the company's rapid development, Yoyo Data Application introduced venture capital funds in 2021 to expand its staff and promote its business Wu Junxiao states that in response to the global trend towards net zero carbon emissions by 2050, he plans to help clients plant carbon in the soil, effectively retaining carbon in the land while also connecting clients to carbon trading platforms, creating environmental business opportunities together Wu Junxiao says that from the start of his entrepreneurial journey, he positioned the company as a global entity, thus continuous international collaborations are planned As a data company serving a global clientele and focused on climate technology and the green economy, this represents Wu’s expectations for himself and his company's long-term goals Yoyo Data Application founder and CEO Wu Junxiao「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」