:::

【2022 Solutions】 Voice Separation in 7 Milliseconds: RelaJet's Future Technology Makes 'Hearing and Speaking Easier' for the Hearing Impaired

One rainy Thursday afternoon near Taipei Arena, the Taipei Experience Center of RelaJet was fully booked with appointments from people with hearing loss eager to try hearing aids made with a voice separation engine. For the hearing impaired, having affordable, lightweight, and effective noise-reducing hearing aids is truly a blessing.

'We hope to help users in need to hear the world's wonders again!' This empathetic expectation by RelaJet's founder and CEO Po-Ju Chen, who is also hearing impaired, illustrates his understanding of the needs of the hearing impaired. He hopes that RelaJet's unique voice amplification hearing aid technology will benefit many more people.

Affordable hearing aids benefit many with hearing loss

Founded in 2018 by Po-Ju Chen and his brother Yu-Ren Chen, RelaJet developed a multi-voice separation engine paired with Qualcomm's Bluetooth audio platform, drastically reducing the price of imported hearing aids, typically costing 80,000-100,000 NT dollars, to just under 10,000 NT dollars. They aim to develop affordable goods with excellent noise-cancelling capabilities that wirelessly connect to smartphones.

In its first two years, the company primarily developed the multi-voice separation engine, which significantly improved the noise reduction quality. Once equipped with Qualcomm Bluetooth earphone chips, the audio processing time is drastically short, at about 7 milliseconds to enhance main voice projection and reduce ambient noise, less than half the time required by traditional medical standard of 16 milliseconds for hearing aids, nearly 'zero-delay'.

RelaJet introduces affordable hearing aids, greatly benefiting those with hearing loss.

▲洞見未來科技推出平價助/輔聽器,大大嘉惠聽損者

Yu-Ren Chen explains that the primary use of Qualcomm chips for edge computing, along with a streamlined algorithm, achieves extremely low latency and better noise reduction. The hearing aids can cover 18 channels, whereas traditional hearing aids cover 4-48 channels. In the future, RelaJet will progressively increase the number of channels.

According to statistics, there are 470 million people globally with hearing disabilities, with a 30% average device use rate in developed countries, with the highest in Western countries. Taiwan has nearly 1.5 million people with disabling hearing loss, of which the middle-aged and elderly make up 30%, yet the device use rate is only about 10%, which is quite low.

Yu-Ren Chen further analyzes that the low device usage rate is due to two reasons: firstly, the high average selling price of international big brands ranges from 80,000 to 200,000 NT dollars with a three-year usability period, which deters many due to the high cost and maintenance. Secondly, in noisy environments, the noise is also amplified which does not necessarily ensure clarity for the users, and the sound parameters can't be adjusted in real-time, making it inconvenient to frequently visit stores for tuning. Thirdly, most models cannot connect to smartphones, making it inconvenient for the hearing impaired to take phone calls.

Utilizing Qualcomm Bluetooth chips for rapid product development

In light of this, Po-Ju Chen, formerly a semiconductor engineer at MediaTek, leads the technical development, while Yu-Ren Chen, with a legal background, manages the operations. Their seamless collaboration, along with their team employing AI algorithms and chip integration, learns from thousands of hours of audio files in databases through neural networks and deep learning technologies to develop low-latency, high-noise-reduction voice amplification technologies for hearing aids. In 2019, this sound processing technology was integrated into Qualcomm Bluetooth chips, winning first place in the Qualcomm Taiwan Startup Competition and becoming a partner in Qualcomm's Global Expansion Program, significantly boosting product development pace. In 2021, they launched their own Otoadd series of hearing/enhancement products in Taiwan, which received both market favor and positive reviews from many with hearing loss.

Based on different consumer needs, various product designs are available. According to Yu-Ren Chen, the Otoadd wireless earphones with hearing enhancement functions, model N1, are entry-level neckband style priced at 9,500 NT per pair. Users can wear the hearing aid while taking calls, and control noise reduction strength and volume through a mobile app. They plan to develop accessories in the future tailored to the needs of older adults. Besides being available for trials at experience centers in Taipei and Kaohsiung, this hearing aid is also sold through PChome, Taiwan Mobile's myfone, and Elder Age networks, among other channels. Another model intended for individuals with mild to severe hearing loss is the Classic R hearing aid, which received the Japanese Good Design Award in 2021. Since its market debut last year, it has attracted those with congenital hearing loss, with users noting improved clarity in noisy environments and appreciating the convenience of Bluetooth connectivity for calls and watching videos. This product is anticipated to be exported to international markets in the latter half of this year.

Additionally, a hearing aid product combining Bluetooth functionality, set to launch in June this year, is sized like typical Bluetooth earphones, targeting visually conscious consumers with hearing loss. Its small size and attractive wireless earphone design allow for phone calls, and if approved by the Ministry of Health and Welfare, eligible users can apply for government subsidies.

RelaJet to expand into overseas markets, using the USA as a beachhead

An interesting question arises due to the pandemic: everyone must wear masks which impedes lip-reading. How does this affect those with hearing loss? Yu-Ren Chen indicates that this situation highlights RelaJet's advantages. As each person with hearing loss has different levels of hearing ability, hearing aids can only augment to an appropriate volume, assisting users to hear about 60-70% content, with the remainder relying on lip reading and gestures. During the pandemic, as everyone wears masks, masks also muffle sounds, but RelaJet's voice separation engine can correct and strengthen the separation, making it easier for those with hearing loss to recognize voices.

Besides the Taiwan market, RelaJet's next stage will be expanding into overseas markets, expecting to obtain ISO 13485 medical device quality management system certification and US medical device approval in 2022. They plan to enter the US market, either under their own brand or through OEM arrangements.

Apart from the Taiwan market, RelaJet will also enter the US market in the next phase for hearing aids.

Apart from the Taiwan market, RelaJet will also enter the US market in the next phase for hearing aids.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

這是一張圖片。 This is a picture.
AI Defect Intelligent Detection - Energy Reduction Smart Monitoring Solutions

AIIntelligent Defect Detection-Smart Monitoring Solution to Reduce Process Energy Consumption When there are over2ten thousand chip resistors on a ceramic substrate, how should one quickly detect defects The answer isUsingAIto detect。 In the era of rapid technological development, Leike proudly announces significant advances in its laser processing technology, thanks to the innovative applications of artificial intelligenceAILeike is committed to integrating advancedAItechnology into laser processing machines, and in2019year, in collaboration with partners, developed the world's first laser machining system that integratesAItechnology, and on this basis further developed in2023year the first ceramic substrate inspection machine that integratesAOIAILASERtechnology Smart Ceramic Substrate Inspection Machine Through the introduction ofAIand machine learning, along with the accumulation of big data samples, the system becomes smarter, which has led to improved product yield within one year5dramatically reducing the inspection time from originally2minutesper piece to just20secondsper piece, drastically lowering inspection costs, enabling efficient initial detection and post-laser marking to reduce waste in subsequent processes, diminishing overall carbon emissions of the site, allowing the automatic generation of detailed inspection reports for data analysis and optimization, which helps increase equipment capacity, reduce human error, enhancing the value of Leike's equipment, and strengthening the international competitiveness of the country's electromechanical industry Leike CorporationLaser TekFounded in1988year, and officially listed as a publicly traded company in2002year Since its establishment, it has become a leading global service provider and manufacturer of electronic packaging materials,SMDElectronic Packaging Materials,SMTinspection equipment, and laser systems Leike's general manager, with years of laser integration experience, observed that passive component customers can produce over20With many years of laser integration experience, he observed that the production capacity of passive component customers can exceed10billionSMDcomponents every month, but withSMDcomponents per month However, as component sizes continue to miniaturize, defect detection during production becomes increasingly challenging With thousands to millions of components on a single ceramic substrate, and as component sizes decrease and their laser processing positions become smaller, the difficulty of detection increases, making production inspection a critical process R-SMD Production Inspection Process AOIproblems of yield overkill relying onAIfor oversight, Yet,AOIthe inspection machine is a widespread and mature type, but the high accuracy on the marketAOIuses a technique that captures small images in a single shot and stitches them into a larger image Although accurate, this method requires more time for small-sizedSMDcomponents, which are more likely to be influenced by environmental factors like lighting and vibration that can cause misjudgments as a result,AOIyield rate can only be estimated by sampling, and components with poor sampling yield are not removed individually but discarded together with good ones manual re-inspection not only increases costs, but the lack of unified inspection standards ultimately results in about2-5products that are not detected as defective enter the subsequent manufacturing process monthly at least2,000thousands of such defective componentsSMDthat were not initially detected causing ongoing printing and machining inspections in subsequent processes Regardless of the waste of ink materials and energy, which increases the cost burden, this also accelerates equipment wear and shortens operational life Each stage of waste increases the site's carbon emissions, unfavorably impacting the company's carbon footprint Post-Adjustment Sample Photo Example 0402 TraditionalAOI High false positive rates in Automatic Optical Inspection AOI are a major production issue for manufacturers, particularly in the passive components industry where 'it's better to mistakenly reject a hundred than miss one'—a high standard, often leading to AOI setting extremely high parameters which makes devices overly sensitive Excessive stringency in data parameter settings can lead to high false positive rates For instance, if the dirt contamination on passive components resembles the color of the printing layers,AOI the misjudgment rate could reach 7 percent Contamination Dirt and Print Layer Color SimilarityAOIProne to Misjudgment Raytek stands apart from otherAOIsuppliers by discarding the stitching of small images or line scanning, effectively preventing data loss and discrepancies caused by hardware or environmental conditions during image processing It employs a large-array photodetector coupled with custom high-resolution lenses, using specialized imaging for composite processing Throughout this process, each pixel of the photodetector contains light information captured from various positions By combining this data, the image resolution and detail are enhanced, reaching a resolution of millions, and with multiple automatic light adjustments, a single shot can manage7070mmachieving an image resolution up to5umobtaining clear images, then throughSmart-AItechniques for analysis and selection Three Innovative Methods to Achieve Rapid InspectionSmart -AI Raytek's General Manager shares, rapidly implementingAItechnology and reducing inspection computation time, further developingSmart-AIthree major approaches Method one, initially useAOIto quickly separate good products from those with controversial defects, focusing the detection on the minority of defective identifications Method two, an automated labeling platform simplifies the training issue by using cameras to collect data from machines, automatic labeling replaces manual labeling, progressively training to improve accuracy The simpler the problem, the less data needed for training Method three,AOIandAIDual-track Advancement In the smart manufacturing process, relying solely onAOIorAIis not enough to accomplish the task alone, it must be preceded byAOIfirst marking the characteristics, distinguishing between good and defective parts, then usingAIa method for labeling and training Subsequently, by utilizing a repeating cascade effect, the detection benefits are greater as more training data accumulates,AOIreducing the ratio of errors,AIand gradually increasing the accuracy ratio Post Adjustment Object Detection and Training Through three major methods gradually building system reliability, and categorizing data for defect sorting, ultimatelyAIreturning the judgement results to the main system, utilizing laser machining to control truly defective products at the front end of the process, reducing the inflow of defective products into other stations, thus minimizing losses due to repeated tests or reprocessing Leading in smart laser equipment, chooseLASERTEKthe right one Continuously developed by the Taiwanese brand Raytek, combiningAIsmart detection and laser processing equipment to progressively build a smart monitoring solution stack from raw materials, products, testing, laser equipment, etc, aiming at reducing the energy consumption of the production process, implementing semiconductor advancements, substrates and component processing among other fields, producing equipment products capable of meeting the end-user demands under low carbon conditions, rapidly and with quality products and services expanding both domestic and international markets, enhancing the global competitiveness of localMade in TaiwanMITequipment 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」

這是一張圖片。 This is a picture.
AI Smart Health Prevention Plan

Herji Ltd held an interactive teaching session with AI storybooks at the 'Taiwan Early Childhood Development and Remedial Association Taitung Office', allowing children, teachers, and parents to engage in immersive educational experiences AI-generated children's educational storybook materials AI Learning Platform In recent years, changes in the social structure of Taiwan, combined with experiences in hospital emergency departments, have often led us to overlook the depressive symptoms exhibited by adolescents, resulting in tragic incidents of self-harm or even suicide among children A significant part of children's depression stems from their academic performance, with parents worrying about their children's future competitiveness, thus placing a lot of pressure on children who perform poorly academically In a family with two children with the same genetic background and provided with the same resources for growth, we often find that the second child's academic performance is not up to par, with poor grades, an inability to concentrate in class, and even lacking the patience and perseverance to finish reading a comic book or playing a video game We have been exploring why these differences occur and discovered that these issues often arise from undiagnosed learning disabilities during early childhood Due to environmental factors, children with delayed learning abilities are often not acknowledged by over 80 of parents who are reluctant to seek treatment for their children, primarily fearing that their child will be labeled as delayed As a result, the child's learning ability is hindered from an early age, with their academic struggles increasing as they enter primary and secondary school, leading to greater academic lag, frustration from parents, struggles from the child, and increased family disputes If tutoring does not yield effective results, expenditure without achieving positive outcomes often leads to further family conflicts, creating a vicious cycle that accumulates a lot of negative emotions in children during their developmental process, which in turn affects various factors impacting their health In reality, the main reasons behind a child's poor academic performance, inability to learn, lack of interest in learning new things, or even developing health-impacting psychological conditions, actually stem from accumulated learning delays during early childhood The period before the age of six is considered the golden window for treating learning delays If these can be identified and addressed during this time, there is a chance that the child's learning abilities can be greatly improved10The industry's current pain points are as follows 1Lack of methodologies for assessing learning abilitiesLack of databases for sample comparisons in the market 2Traditional parental misconceptionsFear of labeling and treatment delays for mild to moderate cases 3Lack of therapeutic materials and toolsShortage of therapeutic storybooks and series courses This project will develop a national talent development support system, utilizing AI Technological development of a system for assessing children's learning abilities that supports parents in safeguarding their children's health from the start of learning ability testing, offering early detection and treatment In the future, all Taiwanese children, regardless of background, will be able to establish a healthy foundation in early childhood, growing up to become valuable assets for national development 2、 As proposed in this planAIApplications and explanations 'Child Language Ability'AI'Analysis Model' This model quantitatively analyzes 'the condition of children's use of Mandarin' when 'expressing an event' Scenario Preschool teachers guide children in narrating storybook contentAITools analyze the sentences used by children to describe storybook content, applying statistical algorithms for quantitative analysis Analysis indicators include 'sentence type' and 'lexical items' Analysis aspects include correctness of sentence structures, diversity of vocabulary, quantity of vocabulary used, and accuracy of vocabulary usage Application Comparative analysis between an individual child and peers' language abilities can offer more detailed language skills teaching by preschool teachers Techniques used Chinese word segmentation, Chinese POS tagging, Chinese syntactic rules analysis algorithm, and quantitative analysis algorithms Tools usedChinese word segmentation tools, POS tagging toolsChinese POS Tagging Tool 3、 Expected Industrial Value Establish a learning ability assessment and support system, through therapeutic storybooks and courses Collaborate with kindergartens to develop learning ability bases, preventing children from being stuck at the starting point Alongside parents, protect children's health starting with learning ability testing, backed by a robust database, allowing parents to identify early any delays in learning, helping children regain their learning abilities 4、 Expected Industrial Benefits Economic Benefit and Future Spread and Impetus By supporting children with delayed learning abilities, enhancing their learning prowess through this project, these children serve as the future of our nation and can thus significantly contribute to national talent development Furthermore, the purpose of establishing a learning ability development base is to help reunite children with their parents, increasing their interaction time, allowing the children to move beyond mere one-dimensional interactions 3C This facilitates two-way interactions between the child and parents, potentially impacting children who may have been otherwise delayed in developing their capabilities due to environmental factors 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-11-15」

【解決方案】日康科技運用AI人臉辨識偵測生理數據 知人知面也知心 自我健康不漏接
Zcon Telehealth uses AI facial recognition to detect physiological data so that people can know everything about their own health

On a weekend morning, Grandma Li, who lives in Taipei, was happily having a video call with her little granddaughter in Tainan through the screen of an AI health management robot Then at 900 am, the foreign domestic helper's mobile app displayed a health management reminder sent by the robot, notifying that Grandma Li needed her daily physiological data measurement Grandma Li faces the camera on the robotrsquos screen, and the screen displays Grandma Li's blood pressure, blood oxygen, heart rate, heart rate variability, and stress index The robot detected that grandma's blood pressure was a little high, and a picture of blood pressure medicines immediately popped up on the screen to help the foreign domestic helper quickly find the medicines, making Grandma Li feel more at ease when taking medicine This AI telehealth care application is not futuristic, but rather the AI-enhanced comprehensive telehealth care solution of Zcon Telehealth, which has been established for 10 years, providing thoughtful companionship for the elderly through AI It can be used for non-contact physiological data measurement in the post-pandemic era, significantly cutting the labor cost of care in half Bobby Pan, the founder and president of Zcon Telehealth, which has accumulated abundant technical capabilities in the telecommunications and banking industries over 20 years, observed that the demand for telehealth care is an inevitable business opportunity, and decided to establish Zcon Telehealth in 2013 He worked hard with the core AI technology team to develop a comprehensive telehealth care solution Four years ago, he set the goal to develop an AI-based telehealth care platform, and returned to school to study in a doctoral program, focusing on the research of contactless detection of physiological data using AI facial recognition technology He successfully obtained an invention patent 2 years later Zcon Telehealth is the third company in the world after an Israeli company and Taiwan's National Chiao Tung University to provide technological and service innovations for AI facial recognition to detect physiological data, and successfully incorporated it into the company's telehealth care management platform As Taiwan becomes an aging society, demand on elderly care will increase and become more diverse In addition, the increase in demand on physiological data measurement due to COVID-19, coupled with the shortage of manpower in care institutions, has highlighted the importance of telehealth care solutions The market demand for telehealth care can be divided into three main service targets home, social residence, and institutions Telehealth care can provide real-time physiological data detection, and the data can be uploaded to the cloud for storage, effectively solving the problem of insufficient caretaking manpower Seeing that the demand for telehealth care is irreversible at home and in care institutions, Bobbdy Pan observed that telehealth care should have five major elements, namely precision care, precision medicine, precision diet, precision health supplement, and AI companion robot He looks forward to the five major elements effectively connecting Zcon Telehealth's healthcare products, and providing more considerate telehealth care services for senior citizens or institutions To this end, Zcon Telehealth uses AI technology to strengthen comprehensive telehealth care solutions The company's products are integrated into four major areas, including telehealth care management platform, tele-psychological consultation platform, AI health management robot, and physiological data detection technology using AI facial recognition AI facial recognition technology contactless physiological measurement obtains data within 30 seconds, saving 12 of the labor cost of care The telehealth care management platform is an important core care platform of Zcon Telehealth It effectively integrates the exclusive measuring equipment provided by the company to daycare center, such as blood pressure monitors, forehead thermometers, and i-GlucoPal - needle-free blood glucose detection By downloading the smart care app of Zcon Telehealth, it can help long-term care institutions collect physiological data records of the elderly, and store the data in the cloud via Bluetooth transmission, allowing institutions to quickly obtain health data reports of the elderly Elderly people can also download the app, and use their own account and password to accurately measure and record their personal physiological data At the same time, family members can also use the account and password of their elders in institutions to keep an eye on the elder's health status and past measurement records The company is currently cooperating with 8 daycare centers affiliated to the Taiwan Rehabilitation Technological Association through the telehealth care management platform, which can significantly save 12 of the care labor cost, and has successfully provided 2,000 elderly people with general home care Regarding the tele-psychological counseling platform, Bobby Pan said that the company began to promote it in 2018, but online psychological counseling was not popular at that time Counseling centers only needed to use LINE or video platforms to provide services It was not until the COVID-19 pandemic in the past two years that caused people to go out less, which caused psychological counseling centers to lose a large number of customers Therefore, tele-psychological counseling platforms have become an important service channel for counseling centers to develop their customer base The tele-psychological counseling platform is provided to counseling centers in the form of an app Its functions include Google Meet video, online appointment, cash flow from payments, case management, account management, and emergency notification Counseling centers obtain a private account through Zcon Telehealth, and will be able to independently monitor the database management status of the counseling center, such as psychologist schedule management Zcon Telehealth thoughtfully provides the UberPsycho app service to clients After downloading the app, customers can locate and instantly match with the nearest counseling center and matching location to complete the search for a counseling center Customers can subsequently make an online video call or go to the counseling center to meet their counseling needs, breaking the limitations of space and meeting customers' needs for real-time consultation or spiritual companionship when they are emotional, truly achieving "Anywhere, Anytime, On-Demand Service" The product is an online psychological counseling platform that has been reviewed and approved by the Health Bureau and is compliant with regulations Counseling centers only need to apply online to start online counseling services, and do not need to worry about system setup At present, the tele-psychological counseling platform has successfully cooperated with 18 counseling offices in Taiwan Recognizing that AI companionship and housekeeping are important trends in telehealth care, Zcon Telehealth launched Taiwan's original AI health management robot, integrating hardware manufacturers with health management software services provided by Zcon Telehealth The service functions of the AI health management robot include the physiological measurement of Zcon Telehealth's Smart Care app combined with its own measuring equipment blood pressure meter, forehead thermometer, blood glucose meter, cloud storage of physiological measurement data and abnormal data notification, remote video monitoring, caregiver work reminders, medication reminders, and physiological data functions based on AI facial recognition The AI health management robot is mainly targeted at families with foreign caregivers Employers can set work item and time reminders on the Zcon Telehealth Smart Care app, such as accompanying elders for a walk, elders taking medicine, or taking photos while the elders are in bed The robot's screen or voice playback reminds foreign caregivers of work items when caring for the elderly When the foreign caregivers finish their work, they must tap the complete button on the robot's screen to indicate that the task was completed The AI health management robot can help employers effectively remotely track whether foreign caregivers have completed daily elder care tasks as scheduled In addition, employers can have video conversations with their elders through the app and the screen of the AI health management robot The screen can also display pictures of medicine to reduce the risk of elderly people taking the wrong medicine Bobby Pan said that "zero contact" has become an important hygiene behavior in the post-pandemic era Combined with telehealth care, Zcon Telehealth has launched AI facial recognition technology to detect physiological data, which is different from typical wearable devices in the market, such as smart watches or bracelets that use photoplethysmography PPG for contact-based physiological detection Zcon Telehealth uses remote photoplethysmography RPPG for facial detection This method extracts signals from the tiny periodic color changes in light reflected from the skin caused by heartbeat RPPG can be roughly described as a modified version of reflective PPG, in which ambient light replaces LED and a camera lens replaces the photoelectric detector Physiological data detection technology based on AI facial recognition uses contactless measurement to detect changes in facial blood flow through images This technology can simultaneously integrate measurement of blood pressure, blood oxygen, heart rate, heart rate variability HRV, and stress index Users only need to face a regular webcam or mobile phone lens for 5 seconds, and reference data of the five physiological indicators can be detected and displayed within 30 seconds The data can be viewed in Android, iOS, or web version This product can achieve convenient self-health management and measurement functions for those who frequently travel abroad, workers such as security guards, service providers such as taxi drivers, or migrant workers, replacing the inconvenience of carrying various physiological measurement equipment in the past Zcon Telehealth is the third company in the world to provide physiological data detection technology based on AI facial recognition The company has successfully applied for an invention patent due to the innovation of this technology and services AI facial recognition health management has successfully cooperated with the health management center of a hospital in Kaohsiung, and provides the center's members who download the app with self-health measurement services In addition to health examination centers, the AI facial recognition health management service also cooperates with domestic TV manufacturers to develop customized Android TV apps and integrate them into Internet-connected TVs to provide health measurement detection services Physiological data detection technology based on AI facial recognition can quickly measure and provide physiological data - Demonstration by Bobby Pan, founder and president of Zcon Telehealth Psychological consultation AI brainwave detection equipment to understand customers' mental health status in advance In terms of tele-psychological counseling platform services, Zcon Telehealth not only assisted counseling centers with developing new remote customer service channels during the pandemic, but also uses the UberPsycho app to quickly help customers match with psychological counseling centers that suit them It has also successfully provided value-added services that combine psychological counseling at counseling centers with AI brainwave equipment for brain health assessment through clinical verification It also obtained brain assessment and test reports, and then guided customers to appropriate psychologists for counseling "More than 23 million people in Taiwan receive psychological counseling services every year, and about 110 of them, or more than 230,000 people, need further psychiatric treatment" In addition, the psychologists have different clinical experience and judgment Bobby Pan pointed out that if psychological counseling can be combined with AI brainwave equipment for brain health assessment, and it can provide customers with the early prevention mechanisms of "mental health examination" and "psychological counseling" He believes that the company can quickly grasp the customer's mental state and prevent them from doing something they will regret With the support of the AI HUB project of the Industrial Development Bureau, Ministry of Economic Affairs, Zcon Telehealth cooperated with 5 counseling centers in field verification, providing the counseling centers with AI brain health assessment equipment The customer test report includes simple mental assessment, heart rhythm assessment, autonomic nervous system assessment, behavioral response assessment, brain health assessment, neurological response assessment, and brain emotion assessment In terms of breakthroughs in AI technology, Zcon Telehealth connects devices through a brain-computer interface for brain health assessment indicators, transmits physiological data, and uses a long-short-term memory model and convolutional neural network to analyze neural indicators It automatically generates a cognitive function assessment report through cloud services as the quantitative result of mental health examination This value-added service of the verified mental health examination solution has been actively expanded to all counseling centers in Taiwan through cooperating counseling centers In the future, the company will continue to cooperate with medical institutions and health examination centers to expand its business Psychological consultation AI brainwave detection equipment to determine mental health status in advance In terms of business model, physiological data detection technology based on AI facial recognition uses a non-binding payment mechanism Individuals or companies will receive AI blood oxygen detection cards provided by Zcon Telehealth, and scan the QRCode on the card using their mobile phones for unlimited self-health measurements within one month They only need to pay NT300 per month, which is quite affordable In addition, the fee for the telehealth care management platform is also very affordable at only NT100 for each account For the tele-psychological counseling platform, Zcon Telehealth signs annual contracts and bills customers on monthly basis The AI health management robot is provided for customers to buy out Looking towards the international market while based in Taiwan, developing diverse telehealth services From the perspective of Zcon Telehealth, how to successfully develop products, market them, and expand business opportunities has been a challenge since the company was founded Among them, the company's development of physiological data detection technology based on AI facial recognition was the most challenging Bobby Pan said that since there is no precedent in the industry, the only way was to go back to school to study Fortunately, he was admitted in a doctoral program two years ago and read countless foreign journals, which he then integrated into product design and development It took 2 years of hard work to achieve this result Zcon Telehealth is not only passionate about the development of AI-enhanced telehealth care services, but also believes that AI-based contactless physiological health measurement and data can provide people and care institutions with a more affordable, convenient, fast, and considerate health measurement option in the post-pandemic era In terms of business strategy, Bobby Pan hopes that recent promotion of the physiological data detection technology based on AI facial recognition will continue to increase market share and create cooperation opportunities with channels To this end, the SDK Software Development Kit developed by Zcon Telehealth allows any application owner to embed it into their solution, and can use the SDK to directly detect physiological data on Android or iOS devices It is also applicable to mobile phones, tablets, smart TVs, or smart health mirrors In the future, Zcon Telehealth will primarily target large-scale health companies for cooperation, and looks forward to finding more potential partners with the assistance of the Institute for Information Technology III In the past two years, Zcon Telehealth has actively expanded into the field of AI healthcare and maintained its leadership in AI facial recognition technology Facing the fiercely competitive AI healthcare industry, Bobby Pan said that Zcon Telehealth must plan ahead and will first provide physiological data detection technology based on AI facial recognition to charity and religious groups free of charge, in order to increase product visibility in the short-term In the mid-term, Zcon Telehealth will partner with large health companies, such as health examination centers, and utilize the big data collected through the cooperation to plan customized health products and services For long-term development, Zcon Telehealth plans to set up a branch in Texas, USA by the end of this year and establish local distribution channels It will actively expand business to emerging potential markets, such as Vietnam, the Middle East, and South America You can know what people look like but not what's going on inside Zcon Telehealth breaks through the traditional approach and uses AI facial recognition technology to detect multiple physiological data in 30 seconds, gaining insight into an individualrsquos current health condition, so that it can not only know what people look like, but also what's going on inside Bobby Pan said that it took years of hard work to complete the development of physiological data detection technology based on AI facial recognition Zcon Telehealth is looking towards international markets while it is based in Taiwan, and will develop diverse telehealth services Bobby Pan, founder and president of Zcon Telehealth