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【2022 Solutions】 Understand customers better than they do themselves, business opportunities created by the pandemic doubles the performance of Spingence Technology

"After the COVID-19 pandemic, even though we could not expand business overseas, the pandemic increased demand for AI automated optical inspection (AOI) and drove another wave of rapid growth in performance," said Jesse Chen, Founder and President of Spingence Technology. The company started early in AOI and accumulated a wealth of experience, resulting in performance in 2021 growing multiple times compared with the previous year. Spingence Technology's AI technology has great potential, and its fundraising plan successfully attracted strategic investors, such as the leading industrial computer company.

Founded at the end of 2015, Spingence Technology started out as a developer of automation software to help customers lower the barrier to automation. In just two years from 2017 to 2018, AI technology quickly took off. At that time, Jesse Chen observed that product defect detection caused headaches for companies in the process of automating manufacturing. The traditional method of manual visual inspection was time-consuming and laborious. Moreover, human error easily occurred and AI deployment could not be customized, resulting in high investment costs for enterprises.

Seizing the AOI market, successful application of AI optical defect detection

"The gap in AOI is defect detection. Since defects cannot be clearly defined, conforming products were often labeled as non-conforming products to meet the customer demand of not releasing defective products. As a result, the overkill rate is often very high, which not only increases the cost of the manufacturing plant, but also lead to a waste of resources." In addition, there is strong demand for process automation due to the shortage of labor in the production line, which created a rare business opportunity for Jesse Chen. AI optical defect detection has become the focus of Spingence Technology's AI applications.

After accumulating nearly 8 years of experience in production line automation, Spingence Technology target customers in three major industries, namely passive components, connectors, and semiconductors, and established a huge database for the production line product defect data it collected. Since Spingence Technology started early, it enjoys the advantages of a first mover and continues to optimize database data. Its wealth of experience enables it to quickly determine customer needs and propose solutions.

Spingence Technology uses image recognition and deep learning technologies to develop AOI algorithms, and developed AI defect detection solutions with an accuracy greater than 99%. In terms of specific benefits, the overkill rate in the semiconductor industry can be significantly reduced from an average of 5%-8% to less than 3%, and the overkill rate of passive components can also be reduced from 5% to 1.2%, which can save customers nearly NT$300 million in expenses. This not only reduces the waste of human resources, but also makes Spingence Technology a good helper for customers' sustainable intelligent manufacturing.

The outbreak of COVID-19 at the end of 2019 has changed the way people live and work around the world. During the pandemic, demand on automation in the manufacturing industry significantly increased due to the need to avoid frequent contact between people. Spingence Technology has a good reputation in the industry, so business kept coming in and doubled the number of customers and revenue.

The secret to winning: Follow the footsteps of customers and always think more than customers

In addition to Taiwan, Spingence Technology has also extended its reach to markets such as China and Vietnam, where Taiwanese businessmen gather. The team in China is expected to increase from 3-4 people to 10 people, and Vietnam also hopes to have a team of 5 people to provide closer services to customers.

"Spingence Technology always follows the footsteps of its customers. We are wherever our customers are." Jesse Chen went on to say that although the pandemic has brought another wave of demand for AI automatic detection, due to the impact of border controls, it was hard to go on business trips. Meanwhile, overseas markets on-site personnel to provide nearby services, including consultation and diagnosis, AI implementation, and calibration, all of which require dedicated personnel.

Spingence's automation software development platform integrates modularized visual inspection, motion control, I/O control, and AI analysis functions. Coupled with the AI training software "AINavi", one heat sink inspection machine can complete multiple inspections and continue to train the AI deep learning model, which will further lower the miss rate of the machine and improve its inspection quality. The integration of AINavi and automation is already sufficient to meet most functional requirements of customers, and then a small number of customized services are provided for different industries and customer needs. This allows the company to quickly provide solutions needed by different customers.

Popular among strategic investors, the company has attracted investments from industrial computer companies and venture capital

Spingence Technology has made a mark in the field of AI+AOI inspection in the manufacturing industry, and has gain the favor of strategic investors. In 2019, a leading industrial computer company made a strategic investment in Spingence Technology and integrated the AINavi deep learning visual inspection tool with the company's complete hardware platform. The cooperation between the two parties provides more complete service solutions to customers, creating an example of win-win through "big (large company) leading small (start-up)".

In February 2022, Spingence Technology reported another good news in its fundraising and received an investment from venture capital, all of its original major shareholders also increased their investment, and  Spingence Technology successfully completed the Pre-A round of funding. The company will continue to expand its business in the short term, and establish a foothold in China and Vietnam. In the future, it plans to build expert systems for passive components, connectors, and semiconductor industries, deepening its domain knowledge and data analysis to create greater value for customers. Spingence Technology prides itself as a management consulting company for the manufacturing industry, that is, it provides customers with the most appropriate and valuable consulting services through consulting services, diagnosis, introduction, system launch, personnel training, model optimization, and AI model management.

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【解決方案】光禾感知科技智慧球場體驗 AR互動讓看球變得更加有趣
OSENSE Technology Qubby AI customer service helps enterprises comprehensively upgrade from customer service to knowledge management

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increase channels for contact with consumers However, this has created a greater workload for customer service personnel, who need to monitor even more channels to provide timely services OSENSE Technology's Qubby AI customer service helps enterprises integrate and manage multiple platforms, such as websites, LINE, Facebook Messenger, WhatsApp, and multimedia interactive machines, with a single account The service supports 29 languages and serves domestic and overseas customers 247, building good relationships by meeting customer needs and creating an endless stream of important and valuable customers Qubby AI customer service features Saves training time, standardized AI response, supports IMSNS, improves customer service efficiency, optimizes the service experience, and the web page is applicable everywhere Efficiently create enterprise-specific AI customer service in 3 steps, eliminating the need for design QA OSENSE Technology has condensed the establishment of Qubby AI customer 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【解決方案】破壞式創新商模 奇翼醫電推出行動醫療裝置- 心電圖傳感器 打造遠距醫療當中最後一塊拼圖
Disruptive innovative business model Qiyi Medical Electronics launches mobile medical device-ECG sensor to create the last piece of the puzzle in telemedicine

With the advent of the post-epidemic era, the development of global telemedicine is in the ascendant, which has greatly increased the demand for smart medical technology in decentralized medicine Among them, if mobile medical devices can provide real-world at home or outside the hospital data for use in hospitals, it is believed that it will reduce the burden of diagnosis and treatment on doctors or medical personnel and reduce health insurance expenses To this end, Singular Wings Medical has launched a comprehensive telemedicine solution, which combines excellent wearable mobile medical device design, innovative software development, AI algorithms and cloud platform services, and will become the last piece of telemedicine puzzle David Lee, the founder and general manager of Qiyi Medical Electronics, said that his original intention to start the business was because he witnessed Taiwan's long-term pursuit of low-cost mass production, which led to the continuous decline in the value of the industry For example, in the past thirty years, The output value of the former Silicon Valley was similar to that of Taiwan's Hsinchu Science Park, but thirty years later, the output value of Silicon Valley reached US14 trillion at the end of 2020, while the output value of Hsinchu Science Park was less than NT15 trillion at the end of 2021 Seeing Silicon Valley's sensitivity to industry needs and disruptive innovations such as Uber, Airbnb, industry trends and the post-epidemic era have driven a surge in telemedicine services, thereby creating high industry value, so I started a business at the age of 45 and conceived how to combine it with Taiwan After more than ten years of accumulated industrial advantages and Silicon Valley's innovative model, we decided to help Taiwan's industry upgrade and find a new path through the integration of the medical industry, ICT technology industry and innovative business models Seeing that Taiwan has always been a gathering place for the most elite talents in the medical industry and electronics and electrical industry, I believe that through the combination of the two and innovative business models, we can have the opportunity to follow Silicon Valley and create a different business According to Taiwan’s Communication Diagnosis and Treatment Methods, Taiwan’s market demand for telemedicine is divided into two situations emergency such as COVID-19 and special necessity such as special geographical locations such as outlying islands or mountains It is allowed Carry out communication medical diagnosis In fact, the development of global telemedicine decentralized medicine is in the ascendant, but the demand for smart medical technology to meet decentralized medicine still needs to be realized In addition to the medical technology gap, it also includes medical treatment flow, patient identification, remote Remote consultation and collection are fueling the push for smart medical technology Li Weizhong observed that for telemedicine decentralized medicine to be successfully implemented, it is best to use telemedicine devices that are used outside the hospital or at home and are easily available in daily life Among them, the data of the device is the key It can provide doctors with out-of-hospital real-world data Real World Data or Real World Evidence that they can trust and apply, so that they can improve their diagnosis and treatment methods In fact, this type of telemedicine device is not popular, making remote medical care difficult to complete In addition, as the number of wearable devices such as bracelets and watches increases, most of the data that these devices can truly provide is insufficient for medical purposes and is not easy to validate and verify Li Weizhong said that people are paying more and more attention to health awareness, which is a positive encouragement for telemedicine devices He believes that as long as there is an appropriate business model and the right way to cooperate with hospitals and doctors can reduce the burden on doctors or medical personnel and reduce health insurance expenditures, Qi Yi Medical Electronics will definitely have the opportunity to become the last piece of the puzzle in telemedicine Founded in 2015, Qiyi Medical Electronics’ core team consists of 22 diversified professionals, including young engineers with medical, engineering and information backgrounds and experienced entrepreneurs, working together to create an overall solution for remote healthcare The solution includes hardware design, software development and backend cloud platform services for the mobile medical device Beatinfor Health electrocardiogram sensor Electrocardiogram ECG is one of the most important vital signs body temperature, pulse, respiration and physiological data of the human body, which can reflect various physiological changes in the human body, such as cardiovascular health, inflammation, infection, bleeding, injury or anxiety index changes For this core concept, Qiyi Medical is committed to using wearable electrocardiograms as its core technology, while collecting important vital signs and environmental parameters such as electrocardiograms, and building AI algorithm systems and backend cloud platform services based on big data and machine learning to help solve remote problems Specific chronic diseases such as cardiovascular disease, sleep problems, and metabolic diseases are the most important in medical treatment Electrocardiogram sensor continuous physiological data monitoring reduces the risk of death in acute heart failure patients by 11 within 30 days after discharge In order to realize remote medical services, Qiyi Medical Electronics has launched a complete set of remote medical care solutions, including wearable mobile medical devices-electrocardiogram sensor BEATINFO ECG, BEATINFO HEALTH APP, and AI algorithms , web pages and BEATINFO HEALTH cloud service platform The BEATINFO ECG sensor is an exclusive device for the BEATINFO HEALTH APP health cloud platform It can be used continuously for 40 hours when fully charged The device is only 15g This sensor can collect the user's electrocardiogram, respiration, and skin temperature through a patch or chest strap , body movements, postures and environmental parameters Currently, BEATINFO ECG sensor has 8 patents in the United States and Taiwan, and won 2 German iF Design Awards in 2017 Mobile medical device-electrocardiogram sensor can provide continuous physiological data monitoring In terms of overall technical features, the BEATINFO HEALTH cloud service platform has four key physiological data detection characteristics continuity, long-range, real-time and dynamic In terms of operation, users can download the BEATINFO HEALTH APP on Android or iOS systems Its interface can provide physiological data status, order health assessment reports such as one-day sleep assessment report or cardiovascular health assessment report, and high-intensity exercise test Cardiovascular assessment reports, third-party remote medical consultation services and other functions Users use patch-type or chest-strap ECG sensors paired with end-to-cloud platforms for continuous physiological detection Before being transmitted to the cloud for further calculations, all data will be de-identified and made available to professionals Data reports are provided for physician judgment The BEATINFO HEALTH cloud service platform has powerful noise filtering processing capabilities, fast waveform recognition and judgment, as well as highly complex cloud architecture and communication technology Why is the noise filter processing capability so important Because medical equipment in general hospitals must require users to complete short-term measurements under static conditions Usually, data in life situations outside the hospital cannot be collected by the hospital, and this data is very important to doctors It is increasingly important to understand the progression of the disease and the condition of patients leaving the hospital Therefore, if we continue to record very weak ECG signals in daily life, we actually need to overcome a very high technical threshold After these signals are processed by the noise, they will first be judged by the AI algorithm before preliminary and rapid conclusions can be made Users can instantly avoid certain fatal risks The cloud architecture provides a deeper level of second-order computing and also covers the business model architecture It provides service models such as user management, automatic report generation, record keeping, alarm notifications, and connection with more services such as third-party alarms Emergency rescue, third-party medical consultation, doctor and patient docking, medical treatment cash flow and other functions In terms of competitive advantages in the industry, compared with the industry's braceletwatch products, Qiyi Medical's electrocardiogram sensor BEATINFO ECG provides accurate medical-level measurements, and can continuously record and collect physiological data, improving any Sudden or sporadic symptoms may occur Compared with the electrocardiogram patch of its peers, it provides real-time data return and web-based management tools, and can produce various reports for managers to remotely manage a large number of users on the web According to statistics from Beijing Medical University, the mortality rate of patients with acute heart failure within 30 days after discharge is as high as 11 If an electrocardiogram sensor is installed on the patient for continuous and real-time monitoring for 30 days, it is possible to reduce part of the risk of death, and at the same time, it can Significantly reduce health insurance costs Additionally, in the case of cardiovascular disease, if the user wears the device for a period of time, regular cardiovascular assessment reports can be obtained and provided for follow-up in-depth examinations by doctors In addition to the measurement of cardiovascular diseases, the ECG sensor configuration can provide home assessment of sleep apnea OSA During the measurement, patients can discover potential and easily overlooked cardiovascular diseases, and users do not need to stay in the sleep ward for treatment After a boring night, through the ECG sensor patch and AI algorithm, patients only need to sleep at home for one night to receive an OSA test report If needed, doctors can access patient status remotely and instantly via any internet browser Therefore, through the ECG sensor wearable service, users can discover hidden and unknown cardiovascular diseases such as arrhythmias related to sudden death from the measurement process to avoid unnecessary regrets Qiyi Medical Electronics’ business model is mainly B2B2C, hoping to assist individuals, hospitals, enterprises, care services and other units to create a win-win situation Li Weizhong analyzed that the business cooperation model is quite flexible, whether it is leasing or buying out wearable measurement devices, or providing annual report subscriptions to reduce the cost of purchasing devices for users, such as including 2-minute electrocardiogram, Flexible subscription package including 7-day cardiovascular health assessment, exercise cardiovascular health assessment, sleep health assessment report, etc Group cardiovascular monitoring system solution creates a many-to-many real-time physiological information monitoring platform to replace diagnosis with prevention In addition to providing individual users with remote mobile physiological data measurement, the BEATINFO cloud platform provides a "group cardiovascular monitoring system" solution that can create many-to-many real-time physiological information monitoring through network technology Based on the platform, patients only need to wear a lightweight monitoring patch, and the back-end system can grasp the changes in their physiological information, so that prevention can replace diagnosis and reduce the chance of sudden cardiovascular death This platform provides 3 functions, including the ability to manage different users into groups and hierarchically, and the number of users can reach tens of thousands it can display users’ basic physiological information in real time on web tools, and can be used under certain preset conditions When triggered, this platform will immediately send out an alarm historical data can also be reviewed on the platform, which is very suitable for doctors to check the patient's disease progression outside the hospital during consultation For the application of the "Group Cardiovascular Monitoring System" solution, taking high-intensity exercise as an example, such as long-distance running and cycling, mountain climbing activities or traveling abroad, a prior cardiovascular health assessment is required activities, and corresponding evaluation reports This report allows users to share it with doctors, so that participants can make assessments before the event or test their training effectiveness, which can significantly reduce the risk of accidents during the event beforehand During the activity, the group cardiovascular monitoring system also provides real-time on-site monitoring of a large number of participants It can be monitored in real time by the AI in the background at the moment of exercise Once an accident occurs, the platform can immediately issue an alarm and even report the accident GPS positioning of the location, and continuously transmits back the user's physiological information during search and rescue, striving for golden rescue time In sports monitoring applications, taking golf as an example, how to improve golfers' puttinghitting performance A player's performance and concentration are usually directly related to personal emotional stability Li Weizhong said that through HRV analysis of Qiyi Medical's electrocardiogram device, it can help determine the player's emotional and stress index performance, and at the same time help golf coaches select and train players The group cardiovascular monitoring system can create a many-to-many real-time physiological information monitoring platform Establish a firm foothold in Taiwan, move towards the US and European markets, and move towards the goal of a data company Faced with the challenges of technology research and development and market promotion, Qiyi Medical Electronics’ automatic identification of electrocardiograms requires a large amount of data for AI calculation development For this reason, Qiyi Medical Electronics must cooperate with hospitals and develop jointly Finish At present, the company has established good cooperative relations with many medical centers and research units, and has overcome these technical bottlenecks one by one In terms of market promotion, Li Weizhong said that the biggest challenge facing Qiyi Medical Electronics is to communicate with the market and let the public understand the differences between competitors' bracelet and watch products and the company's mobile device-electrocardiogram sensor Compared with the common bracelet and watch products on the market that collect electrocardiogram data in a discontinuous manner, it may take a long time to collect discontinuous data before potential cardiovascular problems can be discovered by luck Qiyi Medical Electronics actively promotes electrocardiogram to the public in a continuous manner The competitive functional characteristics of sexual detection data and emphasize that it is a very important means to assist in the detection of many potential diseases, replacing diagnosis with prevention and reducing the occurrence of unnecessary cardiovascular diseases In addition, in terms of business promotion, we also hope to create more opportunities for business matching and new venture capital raising with the assistance of the Corporate Resource Strategy Council Looking to the future, Li Wei and Xu Qiyi Medical Electric Energy will become the last piece of the telemedicine puzzle in the health wearable device-electrocardiogram service Li Weizhong said that in the short term, Qiyi Medical hopes to gain a firm foothold in Taiwan and become a common medical device in everyone's home, just like thermometers and blood pressure monitors The company is also constantly developing new indications Starting from electrocardiogram, coupled with AI and big data, it can deal with more chronic diseases In addition to cardiovascular diseases, we have also successively developed sleep apnea and other more special diseases The applications are aimed at the problems of elderly chronic diseases that modern people are very likely to encounter With a mid- to long-term plan, Qiyi Medical will enter the US and EU markets, become an international company, and continue to aim to become a data company, making good use of the company's long-term collection of data applications to provide services in diverse fields such as new drug development and vaccine development application to create business opportunities and profits 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】運用極現科技4D無人機雲端平台 巡檢成本降為五分之一
Utilizing Extreme Present Tech's 4D Drone Cloud Platform Reduces Inspection Costs to One-Fifth

The use of drones for intelligent inspection is becoming increasingly common, with major petrochemical and solar power plants continuing to adopt drone applications Located in Hsinchu, Extreme Present Technology earthbook has established a 4D cloud platform using its proprietary technology, offering drone, software, and data analysis platform services for intelligent inspections at solar power and petrochemical plants, reducing the total cost to just one-fifth of traditional methods involving hardware and software purchases, and cutting down the time from one month to approximately 24 hours, making it highly cost-effective For petrochemical industry operators who are constantly in a high-temperature, high-pressure dangerous environment, the safety control and inspection of plant facilities are critical 'As long as we can enhance the capabilities of facility inspection and risk identification in petrochemical sites, resource input is absolutely not an issue,' said a petrochemical industry representative with emphasis By implementing the drone 4D AI inspection cloud platform, the efficiency and safety of facility inspections among petrochemical operators can be elevated, further reducing the risk of equipment downtime Founded in March 2018, Extreme Present Tech has become a consistent winner in domestic entrepreneurship competitions, including being crowned champion in the 2019 OPEN DATA Business Innovation Practice, selected into Microsoft's startup accelerator in 2020, chosen for NVIDIA's AI startup team in 2021, and its products have been launched on the Microsoft Azure platform, earning investments from the National Development Fund and major domestic groups, thereby securing strong market validation for its technical prowess and services The founder and CEO of Extreme Present Tech, Hsu Wei-Cheng, mentioned that at the beginning of its establishment, the company took on the national space center's satellite 3D photography scheduling system and specialized in the integration of geographic information into 3D images As drone hardware technologies matured, the company shifted its operations towards the drone market and combined it with AI image recognition systems to establish a 4D cloud DaaS platform, offering services including online aerial photography ordering DaaS, 5GAIoT cloud platform SaaS, and enterpriseAPI server software, to meet the demands of drones in smart cities, facility inspection, engineering management, disaster response, pollution monitoring, and other applications, maximizing the value of drone services Smart aerial inspection regularly tracks the health status of plant equipment at a glance The quantity and area of petrochemical plants in Taiwan are immense, lacking sufficient manpower for comprehensive equipment inspections Given that petrochemical plants produce high-temperature flammable and corrosive chemicals that must be transmitted and stored through pipelines and tanks, long-term risks like pipeline ruptures and tank blockages could lead to severe occupational safety disasters, equipment downtime, and production stagnation Given the shortfalls in personnel for equipment inspections among petrochemical operators, Extreme Tech has already implemented a 4D AI drone inspection cloud platform combined with AI image recognition technology in petrochemical plant areas, providing ground-breaking evidence through the use of drones and proprietary app software services that connect on-site aerial data collection to the cloud platform, achieving fully automated and real-time aerial monitoring of petrochemical plant equipment pipelines, tanks, and ensuring precise locations and angles for each aerial operation, effectively compensating for the discrepancy in human inspection Hsu Wei-Cheng pointed out that the inspection drones used in petrochemical plants are equipped with dual lenses, one visible light and the other thermal infrared, which allow for determining pipeline obstructions through temperature conditions, enabling clients to immediately view the inspection status of the plant area from remote locations via the earthbook website, enhancing clients' inspection efficiency and accuracy The 4D aerial data platform meets diverse applications such as smart cities, transportation, engineering management, and pollution monitoring DaaS Online Order-Use Model Innovates Aerial Photography Business Model Saving 15 Costs Apart from providing a 4D aerial data platform, Extreme Present Tech also offers DaaS Drone as a Service After customers place orders on the website, Extreme Present coordinates with professionally licensed aerial photographers to provide on-site services Customers can monitor real-time operations through the platform and quickly obtain aerial data to evaluate any abnormalities, enabling timely alerts Take the solar power plant monitoring service as an example Given that solar power plant areas are large and widely distributed, located in the remote Pingtung area with the headquarters in Taipei, for inspections of the Pingtung plant, the customer just needs to use the DaaS service model, directly order online and upload a map of the Pingtung plant, obtain a quote from the company, and then entrust local Pingtung pilots to perform aerial inspections of the solar power plant During the process, the drone's route is automatically calculated by AI to plan the flight path, and the aerial data is transmitted to the client's cloud account, allowing the Taipei headquarters clients to immediately see the inspection status of the solar power plant from the earthbook website such as the condition of the solar panels, dust detection, or abnormal heat generation from solar electromagnetism, effectively helping the customer significantly reduce operational costs and efficiently complete the solar power plant inspection service Introduction of DaaS online aerial photography service in petrochemical plants According to estimates, solar power plant clients often incur high personnel costs by purchasing drones or outsourcing aerial photography With the long-term provision of aerial photography devices and the DaaS business model by Extreme Present Tech, customers can save 45 of aerial photography costs, and obtain aerial inspection reports within 24 hours post-operation, helping clients efficiently identify issues with solar panels Aiming to become the largest aerial data service company and enter the Southeast Asian market Since its establishment in 2018, Extreme Present Tech has rapidly grown in the aerial photography market with innovative thinking, actively expanding its aerial data application services Currently focused on cultivating the Taiwan market, the company aims to enter Southeast Asian nations, with Indonesia chosen as the first stop due to its high demand for infrastructure Hsu Wei-Cheng hopes that earthbook becomes the world's largest aerial data service platform Besides completing the initial round of funding from the National Development Fund and major groups, to penetrate the international market, the company continuously improves its drone data services and AI technology innovations, while also requiring the assistance of entities like the Industrial Technology Research Institute to find strategic investors that complement the company, fulfilling its goal of becoming an international aerial data corporation in phases Founder and CEO of Extreme Present Tech, Hsu Wei-Cheng「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」