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Practical Topic for 2023: CUI-Based Smart Work Order API System

Industry: Artificial Intelligence Application Services

Industry Pain Points:

  • For non-technical personnel, many fields and pieces of information in the work order system may be overly complex, leading to entry errors or comprehension difficulties, which increase hidden costs. For example, non-technical personnel may not clearly distinguish the purpose of certain fields, or may fill them out incorrectly, ultimately requiring more time to communicate and correct these errors, potentially delaying the workflow. This situation not only reduces work efficiency but can also cause delays in operations. Therefore, designing a simple and intuitive interface to help non-technical users operate correctly is a major challenge in system design.

AI Benefits:

  • The system guides and assists users in gradually completing the work order, preventing errors or delays due to unfamiliarity with fields. For instance, whenever users enter data, the system automatically provides field prompts and real-time error checks based on user requirements. This design not only ensures the accuracy of each step's data but also speeds up the overall work order processing.
  • Furthermore, the system can analyze common errors made during the filling process and automatically optimize the filling workflow. This continuous improvement mechanism effectively reduces the occurrence of repetitive issues, enhancing the overall user experience. For example, when the system detects that certain fields are frequently filled incorrectly, it automatically strengthens the hints for these fields, or directly provides logical default options, making the filling process smoother.

Common AI Technologies:

  • Generative Artificial Intelligence, such as:OpenAIandGPTAnthropicofClaudeetc.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-11-15」