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Practical Topics for 2024: Mastering Knowledge Learning

編輯群2024-10-23

Industry: Artificial Intelligence Application Services

Industry Pain Points:

  • In certain industries, the cost and training time for interpreters are often high, which does not always lead to the anticipated benefits. Particularly in roles where extensive knowledge transfer is necessary, the process of developing interpreter talent is long and challenging to accelerate. As knowledge continues to evolve, the discrepancy between training time and actual productivity widens, making human resource cost investments more challenging for businesses. Addressing this issue requires a more flexible interpretative approach to balance cost-effectiveness.
  • Currently, companies wish to provide more interactive explanations, allowing customers or employees to receive immediate responses. Nevertheless, the difficulty in hiring suitable interpreting personnel, coupled with a high turnover rate among professional talent, frequently puts businesses in a predicament. Especially in technical or knowledge-intensive industries, interpreters require not only a high level of expertise but also the ability to rapidly adapt to different demands, which makes finding and retaining such specialized talents extremely challenging.

Benefits of Introducing AI:

  • Through smart design, the system can offer highly personalized interactive Q&A based on each visitor's individual needs and interests. When visitors ask questions in the exhibit area, the system can instantly retrieve relevant information from the database and provide accurate and timely explanations according to the visitor's queries. This approach not only significantly increases visitor engagement but also ensures the delivery of knowledge in a more vivid and specific manner. Moreover, this interactive interpretation system supports multilingual functions, allowing visitors from various countries to access information seamlessly and delivering knowledge outputs tailored to different backgrounds, from professional expertise to simple background information.
  • This type of personalized interactive Q&A system not only enhances visitor engagement but also brings about cost savings in manpower. By automating instant response functions, exhibition areas can reduce their reliance on human-guided tours while ensuring that each visitor receives consistent and high-quality explanations. This not only makes the transfer of knowledge more efficient but also strengthens management within the exhibition area, ensuring a more comprehensive learning experience for visitors.

Common AI Technologies:

  • Generative Artificial Intelligence, such as:OpenAIofGPT、AnthropicofClaudeand others.
  • Enhanced Retrieval Generation。

「Translated content is generated by ChatGPT and is for reference only. Translation date：2024-11-15」