【2019 Solutions】 Chester SchoolBot Robot - Creating the Optimal Communication Platform for Parents and Teachers
For parents with young children, discussing matters with school teachers via the instant messaging app LINE is a good method. Although LINE groups are convenient, if there are too many people talking at once, it can make what should be simple communication inefficient…
Starting from the service of campus smart vending machines, solving the pain points in parent-teacher communication
In order to facilitate better communication between parents and schools, Chester International Co., Ltd. and Zhonghua Lin Co., Ltd. have collaborated to launch the SchoolBot service. In fact, last year when Chester deployed the iMvending smart vending machine service at Taipei's Xingan Elementary School, they observed many communication pain points between parents and teachers. This influenced the development of SchoolBot. Utilizing the popular instant messaging app LINE as its platform, SchoolBot is essentially a robotic assistant for schools, incorporating LINE Bot and AI auto-response technology, and offering a pioneering one-on-one communication method that eliminates the clutter of traditional LINE groups.
▲ SchoolBot incorporates LINE Bot and AI automatic response techniques, along with a pioneering one-on-one communication method in Taiwan, ensuring avoidance of the chaotic situation common in traditional LINE groups.
Automatic categorization makes it user-friendly, and privacy is secured
Thanks to the adoption of AI technology, SchoolBot offers more applications than expected, providing a user-friendly and intuitive operation experience, as if chatting with a real person. Whether helping children take leaves, sending messages to specific teachers, the system emphasizes categorization, allowing schools to identify and send messages to the appropriate recipients. For parents, aside from basic inquiries, SchoolBot also supports categorization by child's student ID. Upon the first use, when parents input their child's student ID, the system automatically categorizes it into the corresponding class, eliminating the need for manual selection and ensuring privacy security.
▲ Whether helping children take leaves or sending messages to specific teachers, SchoolBot provides a smooth and intuitive operation experience, similar to chatting with a real person.
Additionally, SchoolBot caters to the common discussion scenarios faced by teachers and parents, integrating a practical online survey service. This not only saves time and streamlines work processes for teachers but also supports the modern trend of going paperless. Notably, the SchoolBot system automatically 'levels up' at the start of a new academic year, automatically advancing students to the next grade level, addressing the manual update problem that similar services face.
▲ Chester has already collaborated with Xingan Elementary School, and hopes to expand the service into various community-based scenarios, creating a more convenient communication platform.
Besides schools, SchoolBot is also suitable for various scenarios like daycare centers, tutoring centers, and parent associations. Chester has already partnered with Taipei's Xingan Elementary School and plans to continue expanding SchoolBot to other places, aiming to build a more convenient communication bridge for community-based scenarios.
「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」