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【2022 Solutions】 OSENSE Technology Qubby AI customer service helps enterprises comprehensively upgrade from customer service to knowledge management

"What are your business hours?" "What are the functions and features of the product?" "What discounts are available now?" "Does the product have a warranty?" "Does the manufacturer cooperate with the product for repair?" From the perspective of consumers, every inquiry is a unique customer experience, but from the perspective of companies, 90% or more of these questions are repeatedly asked every day. OSENSE Technology's Qubby AI customer service can help companies seize the opportunity to continue to provide high-quality customer services every time they come in contact with customers, and optimize service processes through AI to create an efficient service team.

Taiwan’s first IM/SNS virtual human real-time interactive voice AI customer service: Qubby AI

The information age has caused changes in consumer behavior. Companies have deployed online and offline platforms, such as official website apps for their brands, physical stores, distribution channels, and third-party e-commerce, to increase channels for contact with consumers. However, this has created a greater workload for customer service personnel, who need to monitor even more channels to provide timely services. OSENSE Technology's Qubby AI customer service helps enterprises integrate and manage multiple platforms, such as websites, LINE, Facebook Messenger, WhatsApp, and multimedia interactive machines, with a single account. The service supports 29 languages and serves domestic and overseas customers 24/7, building good relationships by meeting customer needs and creating an endless stream of important and valuable customers.

Qubby AI customer service features: Saves training time, standardized AI response, supports IM/SNS, improves customer service efficiency, optimizes the service experience, and the web page is applicable everywhere.

▲ Qubby AI customer service features: Saves training time, standardized AI response, supports IM/SNS, improves customer service efficiency, optimizes the service experience, and the web page is applicable everywhere.

Efficiently create enterprise-specific AI customer service in 3 steps, eliminating the need for design QA

OSENSE Technology has condensed the establishment of Qubby AI customer service into three steps based on its years of experience with domestic and overseas projects and strong technical capabilities, so as to help enterprises build efficient teams. The first step is to create an image and personify the corporate image. Upload a profile photo, create a realistic or anime-style 3D virtual person, or customize a real person image, transforming the one-way corporate communication model in the past into a two-way interactive service model. It not only improves brand favorability among customers, but is also an indispensable part of creating warm services. The second step is to select the voice. Qubby AI customer service can interact with customers through text, preset Q&A, and voice. For voice, users can choose the system's preset AI voice, or use AI to clone a real person's voice. It supports the conversion of 29 languages, and is like customer service personnel providing services in person, increasing customers’ trust in the brand. The third step is to establish a knowledge base. An AI brain knowledge base can be created by simply uploading a PDF file. For languages supported by AI translation for Chinese text, there is no need to design questions and answers one by one. The AI machine trains and learns corporate and product knowledge, automatically extracts knowledge related to user questions, and integrates knowledge for responses, greatly shortening the development and training time.

Another feature of Qubby AI customer service is that it can incorporate "personality," such as liveliness, confidence, and gentleness, into the character, and give it "ambition" and "mission," making the customer service more flexible and closer to the corporate brand image. Combined with industry Know-How, it can also become an industry-specific AI customer service application. For example, Qubby AI DentalGPT, Taiwan's first AI customer service specifically developed for dentists, has been trained into an exclusive AI model and database of dental knowledge, health education information, and common issues of clinics, and was integrated into a convenient and easy-to-use package.

Companies only need to follow 3 steps: Create an image, choose a voice, and build a knowledge base to quickly create an exclusive Qubby AI customer service.

▲ Companies only need to follow 3 steps: Create an image, choose a voice, and build a knowledge base to quickly create an exclusive Qubby AI customer service.

Qubby AI's diverse applications help enterprises comprehensively upgrade from customer service to knowledge management

Qubby AI customer service has been used a wide range of industries, such as the healthcare industry, financial industry, electronics industry, conference and exhibition industry, education industry, department store retail industry, public relations service industry, and celebrities. The services range from external product sales, event promotion, and customer service to internal HR assistant, knowledge management, compliance, technical maintenance and applications. It has become the most intelligent, efficient, and direct business partner for enterprises.

In addition to helping optimize the service process, allowing personnel to focus on solving truly difficult and valuable problems, Qubby AI’s back-end data records the number of times, the time, platform, device, and conversation history of customers using AI customer services, and can export the data. Insights into customers can be further discovered from the conversations, and create new types of services to seize business opportunities.

The Qubby AI customer service back-end completely records user information and data.

▲ The Qubby AI customer service back-end completely records user information and data.

A free 14-day trial offered to find distribution agents to jointly expand domestic and overseas markets

To assist enterprises with digital transformation, OSENSE Technology’s Qubby AI customer service offers a free 14-day trial, which provides AI text and expected voice customer services, AI knowledge base construction, a limit of 6,000 messages per month, and 3D virtual human default character to reduce enterprises’ doubts about the AI solution. Aside from its efforts to further develop Taiwan’s market, OSENSE Technology is actively expanding into international markets, such as the United States, Japan, and Southeast Asia. In January 2024, it has signed a contract with the largest clinic management system developer in Southeast Asia to bring Qubby AI customer service southward, hoping to provide comprehensive AI digital services and solutions to medical institutions and people of  Southeast Asia, creating better healthcare experiences and expanding the smart healthcare ecosystem.

AI is ushering in a new industrial revolution. According to Gartner’s estimates, there are approximately 17 million customer service personnel working in customer service centers around the world. 95% of the cost of a customer service center is from personnel. Even if 10% of the service volume is automated, tens of billions of U.S. dollars can be saved every year. Based on the 2023 Taiwan Industrial AI Survey released by the Artificial Intelligence Foundation, nearly half of Taiwan’s companies still have not used AI services. This shows the huge AI business opportunities. OSENSE Technology is thus actively seeking distributors and agents to jointly expand domestic and overseas markets.

Recommend Cases

【解決方案】2秒鐘完成結帳動作 Viscovery AI影像辨識助攻智慧零售
Complete checkout in 1 second, Viscovery AI image recognition assists smart retail

Artificial intelligence AI has gradually changed the way various industries operate in recent years However, most of the work is still done by humans, with AI playing a supporting role This has led to emergence of the term "AI Copilot," which stands for "AI-driven tools or assistants" that aim to assist users in completing various tasks and improve productivity and efficiency The concept of AI Copilot comes from the role of "co-pilot" During flight, the co-pilot assists the main pilot in completing various tasks to ensure flight safety and efficiency In fact, there have been signs of various "machines" beginning to play the role of "copilot" in different fields since the Industrial Revolution, assisting humans in completing heavy physical and repetitive tasks, greatly improving factory production efficiency, and driving rapid economic development Following the advancement of computing equipment and breakthroughs in machine learning, deep learning, and image recognition technologies, the concept of AI Copilot has gradually taken shape The development of AI Copilot marks the transition from "machine-assisted to AI-assisted" Early robots could only complete preset repetitive tasks, but today's AI copilot can learn and adapt to new environments and tasks, and continuously optimize its performance in practical applications This transformation not only changes human-machine interactions, but also has a profound impact on various industries The application scope of AI copilot covers various industries, including finance, healthcare, manufacturing, education, retail, etc, and are everywhere to be seen Application of AI copilot in the retail industry AI image recognition checkout In the retail industry, the application of AI copilot has begun to show concrete results Take Viscovery's AI image recognition checkout system as an example This system is a type of AI copilot model that helps store clerks speed up checkout or assists consumers in simplifying the self-service checkout process The store clerk needs to scan the product barcodes one by one in the regular checkout method If a product does not have a barcode, such as bread and meals, the clerk needs to first visually confirm the items, and then input them into the POS checkout system one by one Based on actual measurements at a chain bakery, it takes 22 seconds for an experienced clerk from "visual recognition" to "entering product information of a plate of 6 items into the checkout system" New clerks may need even more time In addition, according to a Japanese bakery operator, it takes 1 to 2 months to train employees to become familiar with products Now with AI image recognition technology, store clerks let AI handle the "product recognition" step, and AI will play the role of copilot, quickly identifying items within 1 second, speeding up checkout to save 50 of checkout time, and optimizing customers'shopping experience The time cost of training employees to identify bread can also be effectively shortened Even for products with barcodes, AI can quickly identify multiple items in one second, which is more efficient than scanning barcodes one by one The self-checkout system "assisted" by AI image recognition allows consumers to successfully complete shopping without the help of store clerks, eliminating the trouble of swiping barcodes or searching for items on the screen, which improves the shopping experience In a time when store clerks are hard to hire due to labor shortage, this also helps stores reduce operating costs AI quickly identifies multiple checkout items in just one second Source of image Viscovery Recently, startups dedicated to developing AI image recognition checkout solutions have emerged in various countries The most lightweight solution currently known is in Taiwan It can be immediately used by installing a Viscovery lens and a tablet installed with Viscovery AI image recognition software at the checkout counter to connect to the store's existing POS checkout system There are various integration methods, including plug-and-play and API solutions integrated with the store's POS system Viscovery AI image recognition system can be painlessly integrated with the store's existing POS system Source of image Viscovery Example of AI image recognition checkout Currently, the Viscovery AI image recognition system is being used in bakery chains in Taiwan, Chinese noodle shops in Singapore, micromarkets in department stores in Sendai, Japan, and Japanese bakeries and cake shops Over 7 million transactions were completed through this AI system, which identified more than 40 million items These use cases demonstrate the extensive application of the Viscovery AI image recognition system in the retail industry In the future, the company will continue to explore the various possibilities of using Vision AI in retail and catering nbsp The Viscovery AI image recognition system is already being used in bakeries, cake shops, restaurants, and convenience stores in Japan, Singapore, and Taiwan Source of image Viscovery

這是一張圖片。 This is a picture.
AI Smart Health Prevention Plan

Herji Ltd held an interactive teaching session with AI storybooks at the 'Taiwan Early Childhood Development and Remedial Association Taitung Office', allowing children, teachers, and parents to engage in immersive educational experiences AI-generated children's educational storybook materials AI Learning Platform In recent years, changes in the social structure of Taiwan, combined with experiences in hospital emergency departments, have often led us to overlook the depressive symptoms exhibited by adolescents, resulting in tragic incidents of self-harm or even suicide among children A significant part of children's depression stems from their academic performance, with parents worrying about their children's future competitiveness, thus placing a lot of pressure on children who perform poorly academically In a family with two children with the same genetic background and provided with the same resources for growth, we often find that the second child's academic performance is not up to par, with poor grades, an inability to concentrate in class, and even lacking the patience and perseverance to finish reading a comic book or playing a video game We have been exploring why these differences occur and discovered that these issues often arise from undiagnosed learning disabilities during early childhood Due to environmental factors, children with delayed learning abilities are often not acknowledged by over 80 of parents who are reluctant to seek treatment for their children, primarily fearing that their child will be labeled as delayed As a result, the child's learning ability is hindered from an early age, with their academic struggles increasing as they enter primary and secondary school, leading to greater academic lag, frustration from parents, struggles from the child, and increased family disputes If tutoring does not yield effective results, expenditure without achieving positive outcomes often leads to further family conflicts, creating a vicious cycle that accumulates a lot of negative emotions in children during their developmental process, which in turn affects various factors impacting their health In reality, the main reasons behind a child's poor academic performance, inability to learn, lack of interest in learning new things, or even developing health-impacting psychological conditions, actually stem from accumulated learning delays during early childhood The period before the age of six is considered the golden window for treating learning delays If these can be identified and addressed during this time, there is a chance that the child's learning abilities can be greatly improved10The industry's current pain points are as follows 1Lack of methodologies for assessing learning abilitiesLack of databases for sample comparisons in the market 2Traditional parental misconceptionsFear of labeling and treatment delays for mild to moderate cases 3Lack of therapeutic materials and toolsShortage of therapeutic storybooks and series courses This project will develop a national talent development support system, utilizing AI Technological development of a system for assessing children's learning abilities that supports parents in safeguarding their children's health from the start of learning ability testing, offering early detection and treatment In the future, all Taiwanese children, regardless of background, will be able to establish a healthy foundation in early childhood, growing up to become valuable assets for national development 2、 As proposed in this planAIApplications and explanations 'Child Language Ability'AI'Analysis Model' This model quantitatively analyzes 'the condition of children's use of Mandarin' when 'expressing an event' Scenario Preschool teachers guide children in narrating storybook contentAITools analyze the sentences used by children to describe storybook content, applying statistical algorithms for quantitative analysis Analysis indicators include 'sentence type' and 'lexical items' Analysis aspects include correctness of sentence structures, diversity of vocabulary, quantity of vocabulary used, and accuracy of vocabulary usage Application Comparative analysis between an individual child and peers' language abilities can offer more detailed language skills teaching by preschool teachers Techniques used Chinese word segmentation, Chinese POS tagging, Chinese syntactic rules analysis algorithm, and quantitative analysis algorithms Tools usedChinese word segmentation tools, POS tagging toolsChinese POS Tagging Tool 3、 Expected Industrial Value Establish a learning ability assessment and support system, through therapeutic storybooks and courses Collaborate with kindergartens to develop learning ability bases, preventing children from being stuck at the starting point Alongside parents, protect children's health starting with learning ability testing, backed by a robust database, allowing parents to identify early any delays in learning, helping children regain their learning abilities 4、 Expected Industrial Benefits Economic Benefit and Future Spread and Impetus By supporting children with delayed learning abilities, enhancing their learning prowess through this project, these children serve as the future of our nation and can thus significantly contribute to national talent development Furthermore, the purpose of establishing a learning ability development base is to help reunite children with their parents, increasing their interaction time, allowing the children to move beyond mere one-dimensional interactions 3C This facilitates two-way interactions between the child and parents, potentially impacting children who may have been otherwise delayed in developing their capabilities due to environmental factors 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-11-15」

【解決方案】日康科技運用AI人臉辨識偵測生理數據 知人知面也知心 自我健康不漏接
Zcon Telehealth uses AI facial recognition to detect physiological data so that people can know everything about their own health

On a weekend morning, Grandma Li, who lives in Taipei, was happily having a video call with her little granddaughter in Tainan through the screen of an AI health management robot Then at 900 am, the foreign domestic helper's mobile app displayed a health management reminder sent by the robot, notifying that Grandma Li needed her daily physiological data measurement Grandma Li faces the camera on the robotrsquos screen, and the screen displays Grandma Li's blood pressure, blood oxygen, heart rate, heart rate variability, and stress index The robot detected that grandma's blood pressure was a little high, and a picture of blood pressure medicines immediately popped up on the screen to help the foreign domestic helper quickly find the medicines, making Grandma Li feel more at ease when taking medicine This AI telehealth care application is not futuristic, but rather the AI-enhanced comprehensive telehealth care solution of Zcon Telehealth, which has been established for 10 years, providing thoughtful companionship for the elderly through AI It can be used for non-contact physiological data measurement in the post-pandemic era, significantly cutting the labor cost of care in half Bobby Pan, the founder and president of Zcon Telehealth, which has accumulated abundant technical capabilities in the telecommunications and banking industries over 20 years, observed that the demand for telehealth care is an inevitable business opportunity, and decided to establish Zcon Telehealth in 2013 He worked hard with the core AI technology team to develop a comprehensive telehealth care solution Four years ago, he set the goal to develop an AI-based telehealth care platform, and returned to school to study in a doctoral program, focusing on the research of contactless detection of physiological data using AI facial recognition technology He successfully obtained an invention patent 2 years later Zcon Telehealth is the third company in the world after an Israeli company and Taiwan's National Chiao Tung University to provide technological and service innovations for AI facial recognition to detect physiological data, and successfully incorporated it into the company's telehealth care management platform As Taiwan becomes an aging society, demand on elderly care will increase and become more diverse In addition, the increase in demand on physiological data measurement due to COVID-19, coupled with the shortage of manpower in care institutions, has highlighted the importance of telehealth care solutions The market demand for telehealth care can be divided into three main service targets home, social residence, and institutions Telehealth care can provide real-time physiological data detection, and the data can be uploaded to the cloud for storage, effectively solving the problem of insufficient caretaking manpower Seeing that the demand for telehealth care is irreversible at home and in care institutions, Bobbdy Pan observed that telehealth care should have five major elements, namely precision care, precision medicine, precision diet, precision health supplement, and AI companion robot He looks forward to the five major elements effectively connecting Zcon Telehealth's healthcare products, and providing more considerate telehealth care services for senior citizens or institutions To this end, Zcon Telehealth uses AI technology to strengthen comprehensive telehealth care solutions The company's products are integrated into four major areas, including telehealth care management platform, tele-psychological consultation platform, AI health management robot, and physiological data detection technology using AI facial recognition AI facial recognition technology contactless physiological measurement obtains data within 30 seconds, saving 12 of the labor cost of care The telehealth care management platform is an important core care platform of Zcon Telehealth It effectively integrates the exclusive measuring equipment provided by the company to daycare center, such as blood pressure monitors, forehead thermometers, and i-GlucoPal - needle-free blood glucose detection By downloading the smart care app of Zcon Telehealth, it can help long-term care institutions collect physiological data records of the elderly, and store the data in the cloud via Bluetooth transmission, allowing institutions to quickly obtain health data reports of the elderly Elderly people can also download the app, and use their own account and password to accurately measure and record their personal physiological data At the same time, family members can also use the account and password of their elders in institutions to keep an eye on the elder's health status and past measurement records The company is currently cooperating with 8 daycare centers affiliated to the Taiwan Rehabilitation Technological Association through the telehealth care management platform, which can significantly save 12 of the care labor cost, and has successfully provided 2,000 elderly people with general home care Regarding the tele-psychological counseling platform, Bobby Pan said that the company began to promote it in 2018, but online psychological counseling was not popular at that time Counseling centers only needed to use LINE or video platforms to provide services It was not until the COVID-19 pandemic in the past two years that caused people to go out less, which caused psychological counseling centers to lose a large number of customers Therefore, tele-psychological counseling platforms have become an important service channel for counseling centers to develop their customer base The tele-psychological counseling platform is provided to counseling centers in the form of an app Its functions include Google Meet video, online appointment, cash flow from payments, case management, account management, and emergency notification Counseling centers obtain a private account through Zcon Telehealth, and will be able to independently monitor the database management status of the counseling center, such as psychologist schedule management Zcon Telehealth thoughtfully provides the UberPsycho app service to clients After downloading the app, customers can locate and instantly match with the nearest counseling center and matching location to complete the search for a counseling center Customers can subsequently make an online video call or go to the counseling center to meet their counseling needs, breaking the limitations of space and meeting customers' needs for real-time consultation or spiritual companionship when they are emotional, truly achieving "Anywhere, Anytime, On-Demand Service" The product is an online psychological counseling platform that has been reviewed and approved by the Health Bureau and is compliant with regulations Counseling centers only need to apply online to start online counseling services, and do not need to worry about system setup At present, the tele-psychological counseling platform has successfully cooperated with 18 counseling offices in Taiwan Recognizing that AI companionship and housekeeping are important trends in telehealth care, Zcon Telehealth launched Taiwan's original AI health management robot, integrating hardware manufacturers with health management software services provided by Zcon Telehealth The service functions of the AI health management robot include the physiological measurement of Zcon Telehealth's Smart Care app combined with its own measuring equipment blood pressure meter, forehead thermometer, blood glucose meter, cloud storage of physiological measurement data and abnormal data notification, remote video monitoring, caregiver work reminders, medication reminders, and physiological data functions based on AI facial recognition The AI health management robot is mainly targeted at families with foreign caregivers Employers can set work item and time reminders on the Zcon Telehealth Smart Care app, such as accompanying elders for a walk, elders taking medicine, or taking photos while the elders are in bed The robot's screen or voice playback reminds foreign caregivers of work items when caring for the elderly When the foreign caregivers finish their work, they must tap the complete button on the robot's screen to indicate that the task was completed The AI health management robot can help employers effectively remotely track whether foreign caregivers have completed daily elder care tasks as scheduled In addition, employers can have video conversations with their elders through the app and the screen of the AI health management robot The screen can also display pictures of medicine to reduce the risk of elderly people taking the wrong medicine Bobby Pan said that "zero contact" has become an important hygiene behavior in the post-pandemic era Combined with telehealth care, Zcon Telehealth has launched AI facial recognition technology to detect physiological data, which is different from typical wearable devices in the market, such as smart watches or bracelets that use photoplethysmography PPG for contact-based physiological detection Zcon Telehealth uses remote photoplethysmography RPPG for facial detection This method extracts signals from the tiny periodic color changes in light reflected from the skin caused by heartbeat RPPG can be roughly described as a modified version of reflective PPG, in which ambient light replaces LED and a camera lens replaces the photoelectric detector Physiological data detection technology based on AI facial recognition uses contactless measurement to detect changes in facial blood flow through images This technology can simultaneously integrate measurement of blood pressure, blood oxygen, heart rate, heart rate variability HRV, and stress index Users only need to face a regular webcam or mobile phone lens for 5 seconds, and reference data of the five physiological indicators can be detected and displayed within 30 seconds The data can be viewed in Android, iOS, or web version This product can achieve convenient self-health management and measurement functions for those who frequently travel abroad, workers such as security guards, service providers such as taxi drivers, or migrant workers, replacing the inconvenience of carrying various physiological measurement equipment in the past Zcon Telehealth is the third company in the world to provide physiological data detection technology based on AI facial recognition The company has successfully applied for an invention patent due to the innovation of this technology and services AI facial recognition health management has successfully cooperated with the health management center of a hospital in Kaohsiung, and provides the center's members who download the app with self-health measurement services In addition to health examination centers, the AI facial recognition health management service also cooperates with domestic TV manufacturers to develop customized Android TV apps and integrate them into Internet-connected TVs to provide health measurement detection services Physiological data detection technology based on AI facial recognition can quickly measure and provide physiological data - Demonstration by Bobby Pan, founder and president of Zcon Telehealth Psychological consultation AI brainwave detection equipment to understand customers' mental health status in advance In terms of tele-psychological counseling platform services, Zcon Telehealth not only assisted counseling centers with developing new remote customer service channels during the pandemic, but also uses the UberPsycho app to quickly help customers match with psychological counseling centers that suit them It has also successfully provided value-added services that combine psychological counseling at counseling centers with AI brainwave equipment for brain health assessment through clinical verification It also obtained brain assessment and test reports, and then guided customers to appropriate psychologists for counseling "More than 23 million people in Taiwan receive psychological counseling services every year, and about 110 of them, or more than 230,000 people, need further psychiatric treatment" In addition, the psychologists have different clinical experience and judgment Bobby Pan pointed out that if psychological counseling can be combined with AI brainwave equipment for brain health assessment, and it can provide customers with the early prevention mechanisms of "mental health examination" and "psychological counseling" He believes that the company can quickly grasp the customer's mental state and prevent them from doing something they will regret With the support of the AI HUB project of the Industrial Development Bureau, Ministry of Economic Affairs, Zcon Telehealth cooperated with 5 counseling centers in field verification, providing the counseling centers with AI brain health assessment equipment The customer test report includes simple mental assessment, heart rhythm assessment, autonomic nervous system assessment, behavioral response assessment, brain health assessment, neurological response assessment, and brain emotion assessment In terms of breakthroughs in AI technology, Zcon Telehealth connects devices through a brain-computer interface for brain health assessment indicators, transmits physiological data, and uses a long-short-term memory model and convolutional neural network to analyze neural indicators It automatically generates a cognitive function assessment report through cloud services as the quantitative result of mental health examination This value-added service of the verified mental health examination solution has been actively expanded to all counseling centers in Taiwan through cooperating counseling centers In the future, the company will continue to cooperate with medical institutions and health examination centers to expand its business Psychological consultation AI brainwave detection equipment to determine mental health status in advance In terms of business model, physiological data detection technology based on AI facial recognition uses a non-binding payment mechanism Individuals or companies will receive AI blood oxygen detection cards provided by Zcon Telehealth, and scan the QRCode on the card using their mobile phones for unlimited self-health measurements within one month They only need to pay NT300 per month, which is quite affordable In addition, the fee for the telehealth care management platform is also very affordable at only NT100 for each account For the tele-psychological counseling platform, Zcon Telehealth signs annual contracts and bills customers on monthly basis The AI health management robot is provided for customers to buy out Looking towards the international market while based in Taiwan, developing diverse telehealth services From the perspective of Zcon Telehealth, how to successfully develop products, market them, and expand business opportunities has been a challenge since the company was founded Among them, the company's development of physiological data detection technology based on AI facial recognition was the most challenging Bobby Pan said that since there is no precedent in the industry, the only way was to go back to school to study Fortunately, he was admitted in a doctoral program two years ago and read countless foreign journals, which he then integrated into product design and development It took 2 years of hard work to achieve this result Zcon Telehealth is not only passionate about the development of AI-enhanced telehealth care services, but also believes that AI-based contactless physiological health measurement and data can provide people and care institutions with a more affordable, convenient, fast, and considerate health measurement option in the post-pandemic era In terms of business strategy, Bobby Pan hopes that recent promotion of the physiological data detection technology based on AI facial recognition will continue to increase market share and create cooperation opportunities with channels To this end, the SDK Software Development Kit developed by Zcon Telehealth allows any application owner to embed it into their solution, and can use the SDK to directly detect physiological data on Android or iOS devices It is also applicable to mobile phones, tablets, smart TVs, or smart health mirrors In the future, Zcon Telehealth will primarily target large-scale health companies for cooperation, and looks forward to finding more potential partners with the assistance of the Institute for Information Technology III In the past two years, Zcon Telehealth has actively expanded into the field of AI healthcare and maintained its leadership in AI facial recognition technology Facing the fiercely competitive AI healthcare industry, Bobby Pan said that Zcon Telehealth must plan ahead and will first provide physiological data detection technology based on AI facial recognition to charity and religious groups free of charge, in order to increase product visibility in the short-term In the mid-term, Zcon Telehealth will partner with large health companies, such as health examination centers, and utilize the big data collected through the cooperation to plan customized health products and services For long-term development, Zcon Telehealth plans to set up a branch in Texas, USA by the end of this year and establish local distribution channels It will actively expand business to emerging potential markets, such as Vietnam, the Middle East, and South America You can know what people look like but not what's going on inside Zcon Telehealth breaks through the traditional approach and uses AI facial recognition technology to detect multiple physiological data in 30 seconds, gaining insight into an individualrsquos current health condition, so that it can not only know what people look like, but also what's going on inside Bobby Pan said that it took years of hard work to complete the development of physiological data detection technology based on AI facial recognition Zcon Telehealth is looking towards international markets while it is based in Taiwan, and will develop diverse telehealth services Bobby Pan, founder and president of Zcon Telehealth