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【2020 Application Example】 Kebi Student Robot now features an AI brain, solving relevancy issues in responses!

The unstoppable trend of smart homes

In recent years, the rise of 'smart home devices' has not only led to the release of various products by major tech companies but also propelled the popularity of voice assistants, chatbots, and companion robots. The 'voice shopping' market is set to become the next trend in retail. According to a survey by Juniper Research, by 2023, the market size for transactions based on chatbots is expected to surge from $7.3 billion in 2018 to $112 billion!

A well-known domestic manufacturer of household robots offers its self-developed educational and companion service robots, with the 'Kebi Student Robot' as its flagship product. However, due to its insufficient voice interaction capabilities with users, consumers often find the robot not smart enough and quickly lose interest, leading to abandonment. This has a long-term negative impact on the purchasing decisions of other consumers.

Hello Kebi Student, can you understand what I'm saying?

Surveys have found that many users of 'Kebi Student Robot' especially enjoy talking or chatting with the robot, covering a wide range of topics. However, using just Google or Microsoft's cloud platforms for developing voice chat conversations is not cheap. With Google charging based on service volume, system operational costs are high, and these vary dynamically causing major difficulties in system cost management.

On the other hand, the robot manufacturing service provider has already invested significant resources in the development of hardware, software, and digital content for Kebi Student Robot. Developing natural language dialogue and semantic understanding technologies in-house would require a significant amount of manpower and is slow. With limited resources, there's an urgent need to seek third-party solutions to enhance the robot's conversational service capabilities and development efficiency.

Integration of the Web-AI developed ibo.ai voice assistant brain platform with Kebi Student

▲Integration of the Web-AI developed ibo.ai voice assistant brain platform with Kebi Student

The key to the transformation from 'playing the lute to a cow' to 'I know you are upset'

Web Intelligence Co., Ltd. is a well-known AI natural language understanding technology service company in Taiwan. Its products include a natural input method, TTS voice engine, and the ibo.ai voice assistant brain platform. This platform has been applied in smart speakers, high-speed train voice assistant apps, and even employee benefit systems for companies like China Airlines. It quickly addresses the deficiencies in the robot manufacturer's AI service dialogue skills development, enriches the dialogue content and skills, provides contextually related conversational services, and makes Kebi Student appear smarter to users within a short period.

Service Architecture

▲Service Architecture

This case further applies the latest Principle-based semantic understanding engine technology from the Academia Sinica's Institute of Information Science, achieving deep natural language processing and understanding, and carrying out intent and entity analysis to generate interactive dialogue logic for continuous conversation. Therefore, it also strengthens the basic social communication abilities of Kebi Student Robots, enhances the number of AI dialogue skills, and advances from simple question-and-answer to having capabilities for 'multi-turn dialogue' and 'contextual conversational' responses, making the robot's responses more human-like. Additionally, the development time for Kebi Student Robots has been significantly reduced, effectively and significantly lowering and controlling cloud service maintenance and management costs.

服務架構1

▲服務架構1

AI Kebi, becoming your ubiquitous companion

Currently, many robots and smart speakers and other voice assistants on the market can only provide single-turn conversational services that end after one question and one reply. A major difference with the ibo.ai voice assistant brain platform used in this case is its capability for 'multi-turn conversational interaction with contextual understanding,' which is also the only platform in Taiwan supported on local or cloud services.

The ibo.ai voice assistant brain platform can support various enterprises services, allowing businesses to design their own voice assistants or AI Chatbots for customer service swiftly, which can be applied across LINE, Facebook Messenger, websites, apps, and IoT devices, among others.

This case adopts the 'ibo.ai inside' strategy, highlighting its role as an Enabler to upgrade corporate services to AI, hoping to also assist existing Chatbot manufacturers, app developers, commercial software vendors, information hardware dealers, system integrators, and IoT device merchants in upgrading their existing products and services to have AI natural language conversational capabilities, collaborating to provide a new generation of AI smart robot services for numerous businesses.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

這是一張圖片。 This is a picture.
Realizing the dream of unmanned stores, Magpie Life is building the future of the smartphone industry

"The DNA of Magpie Life is not limited to vending machines We believe that vending machines combine technology, access, and humanities to bring us exciting results" This is a sentence on the official website of Magpie Life Let the vending machines bring To live a pleasant life and build a considerate, technological and sustainable future for the smartphone industry is also the original intention of Magpie Life Founded in 2018, Magpie Life launched Taiwan’s first private-brand mobile payment scan code sensor 4 months after its establishment, completing the consumption experience through screen touch The Magpie U1 smart vending machine manages the POS system and gathers data in the background, allowing consumers to synchronize with the world's new retail pace and experience a new retail consumption experience of purchasing convenience, checkout security, visual entertainment, and improved logistics replenishment efficiency Traditional vending machines lack information visibility and AI technology assists in information transparencyThis time, the Magpie smart vending machine is also equipped with AI technology to provide adjustable shelf space , a vending machine equipped with an industrial computer and a large-size touch display screen to achieve the purpose of a store-less store Magpie Life stated that the biggest problem with traditional vending machines is the lack of information visibility To check inventory, replenishment personnel must physically inspect each machine, which is time-consuming and costly When a machine breaks down, it will generally be unable to operate for a long time Most failures go unreported and are not discovered until the next restocking crew arrives to replenish supplies Then you have to wait for a service technician to be scheduled, which can take weeks Traditional vending machines lack real-time interactivity When consumers encounter problems after inserting coins, manufacturers cannot handle them immediately In addition, traditional vending machines are less flexible and cannot adapt to changes in consumer preferences Traditional vending machines have shortcomings such as limited change shopping, single payment tools, limited number of products, and few choices Affected by the COVID-19 epidemic, consumption habits have shifted to contactless methods, causing the unmanned store market to heat up Generally, vending machines can only place relatively simple products such as drinks, food, etc The properties available for sale are limited The patented vending machine developed by Magpie can adjust the shelf space and is equipped with a lifting cargo elevator, which is suitable for various types of goods In addition, the machine is equipped with an industrial computer and a large-size touch display screen, which can meet the needs of advertising support at the same time It is expected to move towards a storeless store According to Magpie Life Observation, the consumer market trend in the past two years is that consumers demand convenient life, food consumption patterns value dining experiencesimple and fast, and are equipped with mobile phone-connected ordering models, and hot drinks and Fresh food delivery is the focus of two major trends The location, items sold, consumption methods and multiple payment methods are the focus of market growth for smart vending machines In terms of convenience, Taiwanese consumers still prefer to purchase vending machine food near stations, airports, schools, and businesses in business districts Various payment methods are also gaining more support from consumers, indicating that in the future, automatic Vending machines can be developed in two directions diversified items and diversified payment methods AI sales forecast technology integrates back-end management to achieve precise marketing purposesDue to the wide variety of products, it is difficult to know the performance of products under different factors such as season, market conditions , promotional activities, etc, it is easy to cause out-of-stock or over-inventory situations Magpie Life has specially developed "AI sales forecasting technology" and integrated it into the back-end management system, hoping to lock in customer purchasing preferences and intentions through data analysis In order to achieve the purpose of precise marketing, make accurate business decisions and effectively allocate limited resources The introduction of AI systems can achieve the three major goals of precise marketing, inventory management and supply chain management This system is a replenishment decision-making aid designed specifically for supply chain managers It uses AI to predict future sales demand, helping companies effectively optimize production capacity, inventory and distribution strategies Its overall system architecture includes1 Data exploratory analysis function Provides automatic value filling, automatic coding and automatic feature screening functions for missing values in the data 2 Modeling function 1 Provides model training functions for two types of prediction problems regression Regression and time series Time Series Forecast nbsp2 Supports Auto ML automatic modeling, and the best model is recommended by the system Integrated models can also be established to improve model accuracy nbsp3 Supports multiple algorithm types Random Forest, XGBoost, GBM and other algorithms nbsp4 Supports a variety of time series models exponential smoothing, ARIMA, ARIMAX, intermittent demand, dynamic multiple regression and other models nbsp5 Supports a variety of model evaluation indicators R, MAE, MSE, RMSE, Deviance, AUC, Lift top 1, Misclassification and other indicators nbsp6 Supports automatic cutting of training data sets and Holdout verification data sets, and can manually adjust the ratio nbsp7 Supports automatic model ensemble learning Stacked Ensemble, balancing function learning Balancing Classes, and Early Stopping nbsp8 Supports the creation of multiple models at the same time The system will allocate resources according to modeling needs, so that modeling, prediction and other tasks have independent computing resources and do not affect each other In the overall server space With an upper limit, computing resources can be used efficiently nbsp9 It has in-memory computing function, which can use large-capacity and high-speed memory to perform calculations to avoid reading and writing a large number of files from the hard disk and improve computing performance 3 Data concatenation function Using API grafting and complete data concatenation automation, there is no need to manually import data, improving user experience 4 Chart analysis function Provides visual charts and basic statistical values for product sales AI data analysis solutions have two major advantages 1 Entrepreneurship machines can be rented and sold at low cost to open unmanned physical stores and cooperate with the chain retail industry Through smart machines, entrepreneurs can rent and sell them at a lower cost than the store rent Cost of running a retail business Two cooperation models, machine sales and leasing, are provided, and the choice is based on the evaluation of the industry 2 Various types of products are put on the shelves Products are sold anytime and anywhere 24 hours a day Up to 60 kinds of diversified products can be put on the shelves Large transparent windows enhance the visibility of products Regular replenishment and tracking of product sales status are available, and product types can be adjusted according to needs Recently, the line between the Internet and the physical world has blurred, the way customers interact has changed significantly, and consumer demand is changing and personalized The retail industry is facing unprecedented challenges and uncertainties, and mastering data has become key AI data analysis solutions can help the retail industry quickly activate large amounts of data, create seamless personalized experiences, optimize the operational value chain and improve efficiency, and strengthen the core competitiveness of enterprises 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【導入案例】巨量遙測空間數據AI分析雲端服務平台 使衛星遙測影像順利落地應用
AI Analysis Cloud Service Platform for Remote Sensing Big Data Enables the Smooth Application of Satellite Remote Sensing Images

Although satellite remote sensing images can make all surface objects visible, it still requires a lot of time and manpower to be truly applied to the industry In order to effectively solve the problems that customers face in digesting huge amounts of image data and eliminate technical obstacles for cross-domain users to process satellite remote sensing images, ThinkTron has developed an "AI Analysis Cloud Service Platform for Remote Sensing Big Data" as a new beginning for cross-domain AI applications for spatial information In recent years, in response to the impact of industrial globalization, Taiwan's agriculture has continued to transition towards technology-based and higher quality, improving the yield and quality of crops by solving problems, such as microclimate impacts and pest and disease control The demand of agriculture on images has expanded endlessly to accurately grasp the growing environment of crops In the early years when UAVs unmanned aerial vehicles were not yet popular, manual field surveys were the most basic but most labor-intensive work With the emergence of UAV drones, aerial photography operations might not be difficult, but the range that can be photographed is limited Furthermore, surveying expertise is required to accurately capture spatial information At this time, the use of satellite remote sensing data may break away from the past imagination of using image data Taiwan Space Agency TASA ODC data warehouse services In the past ten years, with the breakthrough of modern satellite remote sensing application technology, Digital Earth has become a new trend in global data collection Countries have developed data cube image storage technology, and the development of smart agriculture has become one of the largest image users Determining planting distribution is the first step in understanding crop yields Free satellite remote sensing images, powerful data warehousing support, and the team's robust image recognition technology are important supports for accelerating agricultural transformation Using satellite remote sensing image data can accelerate the development of smart agriculture However, in the past, it was difficult to extract large-area crop distribution through satellite remote sensing images, not to mention the cost If you wanted to use free information, you had to visit all websites of international space agencies, look through the wide variety of satellite specifications, and carefully evaluate the sensor specifications, image resolution, and revisit cycle After finding suitable images, you had to look at them one by one to filter the ones you need Next is downloading dozens of images that are often several hundreds of Megabytes MB each, which might exceed the capacity of your computer Also, after overcoming image access and preparing data, you must then start to confirm the downloaded image products and which bands you want, because the image you see is not just an image file jpg or png, but rather complex multi-spectral information, attribute fields and coordinate information It takes a lot of effort just to confirm the correct information Facing GIS software packages with complex functions is the start of another trouble The complex image pre-processing process and the inflexible machine learning package greatly reduce the efficiency of analyzing data After finally getting the results of crop identification, you might find that the best time for using map information may have already passed The above-mentioned complex and time-consuming satellite image processing problems are precisely the pain points of the market ThinkTron expanded from traditional machine learning to modern deep learning applications, and developed an "AI Analysis Cloud Service Platform for Remote Sensing Big Data" under the GeoAI framework, breaking through the constraints of details in the spatial information for customers Differences between the process before and after introducing the AI analysis cloud service platform ThinkTron said that Taiwan's ODC Open Data Cube system has been completed and began providing services after years of efforts from the Taiwan Space Agency TASA, formally becoming aligned with international trends The powerful warehousing technology allows users to easily capture and use image data of a specific time and spatial range according to their needs The warehouse stores multiple satellite image resources from international space agencies, including the ESA's Sentinel-1 one image every 6 days, Sentinel-2 one image every 6 days, USGS's Landsat-7 one image every 16 days, Landsat-8 one image every 16 days, and the domestic Formosat-2 one image every day and Formosat-5 one image every 2 days ThinkTron develops satellite image recognition tools based on Python Breaking free from the limitations of GIS Geographic Information System software packages, ThinkTron integrated GDAL Geospatial Data Abstraction Library based on Python, and considered computing efficiency and parallel processing when developing all tools required for satellite image processing and image recognition modeling, including coordinate system and data format conversion, grid and vector data interaction, and data intra-difference and normalization All of the tools are designed with AI applications in mind, and some commonly used tools are packaged into an open source package under the name TronGisPy to benefit the technical community ThinkTron utilized the team's understanding of satellite remote sensing images and the collected tagged data crop distribution maps to preset the image recognition modeling process, the required training data specifications, and dataset definitions This is imported into the machine learning LightGBM or deep learning CNN framework that was completed in advance, and the entire training process to be performed in the Web GIS interface, providing users with partial flexibility to freely filter images, confirm spatial and temporal ranges, select models, and adjust hyperparameters In addition to the operation of training models, it also provides historical models to output identification results, and finally displays the identification results of crop distribution on the Web GIS map In fact, agriculture is not the only industry that needs satellite remote sensing applications AI applications of spatial information have also appeared in various fields as companies in different industries aim to enhance their global competitiveness For example, surveying and mapping companies that have a large amount of map data can use the AI analysis cloud service platform to store map data while also accelerating the efficiency of digital mapping Under the severe global climate change and the risk of strong earthquakes, there is a wide variety industrial insurance, agricultural insurance, financial insurance, or disaster insurance are all inseparable from spatial information The use of remote sensing image recognition to understand insurance targets has long been an international trend AI Analysis Cloud Service Architecture for Remote Sensing Big Data

【導入案例】AI嘛會煮咖啡 無人烘豆機靠AI 精準設點與培養忠實客群
AI Can Make Coffee! Autonomous Coffee Roasters Relying on AI for Precise Location Setting and Cultivating Loyal Customers

Have you had your morning coffee yet Over the past decade, Taiwan has gradually formed a coffee drinking culture With the advancement of AI technology, autonomous coffee roasters can now rely on AI for precise location setting while also cultivating a loyal customer base Let's see how this is done According to the International Coffee Organization ICO, Taiwanese consume approximately 285 billion cups of coffee annually, with the coffee market in Taiwan estimated at 80 billion TWD, growing about 20 each year In recent years, the 'drinking coffee' culture in Taiwan has become synonymous with popularity, with coffee being the most frequently chosen daily beverage by 65 of the population Coffee enthusiasts, particularly the more avid ones, are willing to pay more for coffee beans that suit their tastes An increasing number of unmanned drink kiosks have also begun to appear in the Taiwanese beverage market Unmanned coffee beverage shops face difficulties in expanding quickly, primarily due to two major issues one is the appropriateness of customer flow and machine placement locations which still rely on manual analysis the second is penetrating the market of mid to high-end coffee lovers accurately AI resolves two major challenges for autonomous coffee roasters suitable placement and cultivating a loyal customer base To tackle these issues and help autonomous coffee roasters quickly break into the market, Raysharp Electronics intends to implement AI for people flow counting analysis and unfamiliar face recognition These technologies aim to calculate the crowd size at potential roaster locations and classify consumers by gender and age for more precise market analysis They also provide multiple choices for the roasting of raw coffee beans, offering a more customized service tailored to the needs and tastes of professional coffee aficionados with a pack of 'high-quality roasted beans' Since 2018, the rise of unmanned stores has been mainly due to owners wanting to reduce persistently rising rent and personnel costs However, the initial assessment of store locations still requires hourly labor expenses for manual estimation of customer flow, leading to possible miscalculations of both on-site consumers and passerby traffic These inaccuracies may prevent precise real-time analysis of customer flow, or even misguided estimations of operational efficacy after a trial run, thus missing the optimal timing for loss-preventing location retraction Raysharp Electronics introduces autonomous coffee roasters equipped with AI-based people counting analysis and facial recognition Raysharp Electronics combines AI people counting analysis and facial recognition with the coffee trend known as 'black gold', addressing the preferences of numerous coffee connoisseurs in Taiwan who enjoy personally selecting coffee beans at bulk stores and frequenting high-quality grinding cafes or chain coffee shops A new concept for the first autonomous coffee roaster offering choices based on the origin, variety, and roasting methods of coffee beans has emerged AI coffee roasters enhance customer loyalty and materials management efficiency by 20 For the advanced development of autonomous coffee roasters, Raysharp Electronics engineers have equipped the AI NVIDIA development platform on the basis of TCNNFacenet Through AI, tens of thousands of images related to gender and age are used for sample training, allowing even first-time coffee roasting customers to be easily classified using unfamiliar face recognition This gains consumer trust, enhances willingness to use, and allows for recording purchase information and future product recommendations, leading to consumer purchase behavior analysis This information helps owners tailor future material preparation based on consumer preferences for different coffee beans, reducing raw material transportation and storage issues, and improving material management efficiency by 20 Moreover, by placing these autonomous coffee roasters in high-traffic areas, owners can use cameras to capture the crowd and assess whether the machine location has an adequate customer base, quickly analyzing whether to reposition the machines, and more easily targeting the best locations for middle and high-end coffee lovers The unmanned coffee roaster features a professional roasting mode interface, providing options based on the origin and variety of coffee beans, their roasting methods light, medium, deep, and related temperature, wind speed, and timing settings If improvement needs arise during the process, engineers can adjust firmware parameters and also assist in integration with the owner's ordering system Staff members briefly describe the operation of the autonomous coffee roaster 'Black Gold' penetrates deeper into coffee shops, science parks, and commercial buildings through AI This autonomous coffee roaster targets coffee connoisseurs and can be placed in middle to high-end coffee shops to roast more customized coffee beans than those available in bulk stores Upon completing a batch of coffee beans, it immediately provides them to professional technicians within the coffee shops for grinding and manual brewing The remaining roasted beans can also be taken home for brewing and enjoyment It also adds value to coffee shops by better understanding consumer preferences for coffee beans and launching more customer-attracting drink promotions and appropriate inventory management In addition to coffee shops, the autonomous coffee roaster can also utilize AI-based people counting analysis to precisely set up near scientific parks and commercial buildings, offering high-quality coffee beans for office brewing to internal employees with high coffee consumption needs Furthermore, implementing a physical membership system can initiate coffee bean purchase promotions or periodic payment incentives, thus attracting new clients and cultivating existing customer loyalty and retention The operation interface of the smart autonomous coffee roaster「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」