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【2020 Application Example】 Kebi Student Robot now features an AI brain, solving relevancy issues in responses!

The unstoppable trend of smart homes

In recent years, the rise of 'smart home devices' has not only led to the release of various products by major tech companies but also propelled the popularity of voice assistants, chatbots, and companion robots. The 'voice shopping' market is set to become the next trend in retail. According to a survey by Juniper Research, by 2023, the market size for transactions based on chatbots is expected to surge from $7.3 billion in 2018 to $112 billion!

A well-known domestic manufacturer of household robots offers its self-developed educational and companion service robots, with the 'Kebi Student Robot' as its flagship product. However, due to its insufficient voice interaction capabilities with users, consumers often find the robot not smart enough and quickly lose interest, leading to abandonment. This has a long-term negative impact on the purchasing decisions of other consumers.

Hello Kebi Student, can you understand what I'm saying?

Surveys have found that many users of 'Kebi Student Robot' especially enjoy talking or chatting with the robot, covering a wide range of topics. However, using just Google or Microsoft's cloud platforms for developing voice chat conversations is not cheap. With Google charging based on service volume, system operational costs are high, and these vary dynamically causing major difficulties in system cost management.

On the other hand, the robot manufacturing service provider has already invested significant resources in the development of hardware, software, and digital content for Kebi Student Robot. Developing natural language dialogue and semantic understanding technologies in-house would require a significant amount of manpower and is slow. With limited resources, there's an urgent need to seek third-party solutions to enhance the robot's conversational service capabilities and development efficiency.

Integration of the Web-AI developed ibo.ai voice assistant brain platform with Kebi Student

▲Integration of the Web-AI developed ibo.ai voice assistant brain platform with Kebi Student

The key to the transformation from 'playing the lute to a cow' to 'I know you are upset'

Web Intelligence Co., Ltd. is a well-known AI natural language understanding technology service company in Taiwan. Its products include a natural input method, TTS voice engine, and the ibo.ai voice assistant brain platform. This platform has been applied in smart speakers, high-speed train voice assistant apps, and even employee benefit systems for companies like China Airlines. It quickly addresses the deficiencies in the robot manufacturer's AI service dialogue skills development, enriches the dialogue content and skills, provides contextually related conversational services, and makes Kebi Student appear smarter to users within a short period.

Service Architecture

▲Service Architecture

This case further applies the latest Principle-based semantic understanding engine technology from the Academia Sinica's Institute of Information Science, achieving deep natural language processing and understanding, and carrying out intent and entity analysis to generate interactive dialogue logic for continuous conversation. Therefore, it also strengthens the basic social communication abilities of Kebi Student Robots, enhances the number of AI dialogue skills, and advances from simple question-and-answer to having capabilities for 'multi-turn dialogue' and 'contextual conversational' responses, making the robot's responses more human-like. Additionally, the development time for Kebi Student Robots has been significantly reduced, effectively and significantly lowering and controlling cloud service maintenance and management costs.

服務架構1

▲服務架構1

AI Kebi, becoming your ubiquitous companion

Currently, many robots and smart speakers and other voice assistants on the market can only provide single-turn conversational services that end after one question and one reply. A major difference with the ibo.ai voice assistant brain platform used in this case is its capability for 'multi-turn conversational interaction with contextual understanding,' which is also the only platform in Taiwan supported on local or cloud services.

The ibo.ai voice assistant brain platform can support various enterprises services, allowing businesses to design their own voice assistants or AI Chatbots for customer service swiftly, which can be applied across LINE, Facebook Messenger, websites, apps, and IoT devices, among others.

This case adopts the 'ibo.ai inside' strategy, highlighting its role as an Enabler to upgrade corporate services to AI, hoping to also assist existing Chatbot manufacturers, app developers, commercial software vendors, information hardware dealers, system integrators, and IoT device merchants in upgrading their existing products and services to have AI natural language conversational capabilities, collaborating to provide a new generation of AI smart robot services for numerous businesses.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

【解決方案】佐翼科技無人機導入高爾夫球場域 可節省一半人力
Droxo Tech Applies Drones in Golf Courses to Reduce Manpower by Half

For most golf courses, the operations and management is a headache "Golf courses are selling turf and need to be properly taken care of," a golf course manager bluntly pointed out Facing the market pain points of labor shortage, aging population and high cost, the use of AI drones for pesticide spraying and pest control will reduce labor costs by more than half and greatly improve the overall operational efficiency At noon in early summer, an AI drone is slowly taking off at the Taipei Golf Club in Taoyuan Its main task is to test AI drone fertilizing and pesticide spraying on the golf course In fact, drones of Droxo Tech, the company performing this task, are widely used for fertilization, pesticide spraying, and pest and disease control for rice, bananas, and tea trees For golf courses with turfs that often cover tens to hundreds of hectares, AI drones are needed to assist in turf maintenance Data collection, development of pesticide spraying AI models, and multispectral image analysis and testing will be carried out in the current stage In the future, large-scale technology implementation and verification will be carried out to set an example for applying drones to golf courses Using AI drones to fertilize and spray pesticides can reduce the manpower required by half The traditional way of maintaining the turf in golf courses is to carry spray buckets or drive spraying vehicles to spray areas one by one "Domestic golf courses began to plant ultra-dwarf Bermuda grass in 2001 This grass species prefers a cool climate and is not suitable for Taiwan's hot and humid weather" Droxo Techrsquos CEO further pointed out that to prevent turf from pests and diseases, pesticide spraying is necessary For an 18-hole golf course, it is equivalent to spraying pesticides once a week, and the T-ground and fairways are sprayed every two months For golf courses, spraying pesticides is time-consuming and labor-intensive It is important to note that large-scale spraying will increase the risk of personnel poisoning and increase the amount of pesticide used Benefits of applying agricultural drones to golf courses According to Droxo Techrsquos research, golf course pests include Spodoptera litura, which comes out at night to look for food, so pesticide spraying must be carried out in the evening According to the traditional method, pesticide spraying requires two vehicles and three personnel for a total of 45 hours If AI drones are used for fertilizing and pesticide spraying, it only takes one operator to spray 08 hectares of land in 20 minutes, saving about two-thirds of the manpower and reducing operating costs by about 30 Using AI drones to fertilize and spray pesticides on golf courses can reduce the manpower required by half In addition to the significant benefits of using agricultural drones for golf course turf maintenance, Droxo Tech also specially introduced AI multispectral image recognition for NDVI Normalized Difference Vegetation Index analysis "The so-called multispectral is to direct light with different wavelengths on the turf, and the reflected images are collected for analysis" Droxo Tech CEO Liu continued to explain that each plant absorbs light with different wavelengths, so multispectral imaging can determine the growth status of grass species At the same time, combined with AI image recognition, the distribution of pests and diseases can be accurately detected, and the amount of pesticide used is determined on this basis Cross-domain collaboration to build a multi-source turf image databasenbsp Using AI multispectral image recognition technology, Droxo Tech will collect visible light, multispectral, thermal images, and hyperspectral images to establish a multi-source turf image database to fully understand the growth cycle of Bermuda grass Droxo Tech has accumulated rich experience in agricultural AI drone pesticide spraying , but there are still many problems that need to be overcome to implement AI solutions in golf courses For example, it is necessary to establish a new pesticide spraying model and test flight methods, especially the application of multispectral image recognition PoC is not difficult, but actual implementation requires more test evidence, repeated inferences, and collaboration with plant experts This part must rely on the cross-domain integration of legal entities such as the Institute for Information Technology III, gathering more fields for verification, and creating a paradigm before it can be more widely adopted by golf courses There are not many international cases on the application of AI drones in golf courses During the verification process, it is not yet known whether it can be quickly copied to the next golf course However, Droxo Tech CEO Liu believes that through cross-domain collaboration, clearly defining the problems and listing them one by one, supply and demand parties can reach a consensus, propose solutions to each problem, and seek cooperation with internal and external resources Only then will we be able to gradually achieve the goal of making golf courses smarter and smoothly assist the industry with transformation Zuoyi Technology's CEO, Liu Junlin 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【導入案例】峰漁運用AI知識化養魚 有效提升10水產產量
Fongyu Uses AI Knowledge-based Fish Farming to Effectively Increase Aquatic Production by 10%

Fisheries is an important industry in an island economy However, the fish farming industry has faced severe challenges in recent years, including climate change, labor shortage, and rising costs In particular, nearly 110,000 workers in agriculture will retire due to old age over the next 10 years For this reason, the need for aquaculture to move towards smart farming is becoming increasingly urgent Founded in 2014, Fongyu Corp Ltd has developed a unique eco-friendly farming model based on its own fish farming It uses AI knowledge-based fish farming to effectively increase aquatic product production by 10, and reduced labor cost by 15 The word "Fongyu" has a profound meaning "Fong" represents good mountains and "Yu" represents good water, and is the hope that companies will allow Taiwan to always have good mountains and good waterIt is also a homophone for "having a full figure," expressing the hope that products will give consumers a full and healthy body and mind The founder of the company, Liu Chien-Shen, has been through the difficult entrepreneurial journey of becoming an apprentice in fish farming, raising funds, renting fish farms, establishing a fish farming company, building a brand, and expanding sales Labor shortage and aging workers are hidden worries in the fish farming industry Currently, fish farms in Taiwan are still mainly traditional fish farms, and farming techniques are still passed down through word-of-mouth In addition, the labor shortage and average age of workers exceeding 60 years old has made it impossible to effectively stably improve productivity and yield This farming method makes it difficult to prevent and control diseases, and greatly increases the possibility of excessive use of drugs, environmental pollution, and water quality and ecological damage, creating a vicious cycle that lowers the quality of fish farming In addition, 651 of workers in Taiwan's fish farming industry are inadequately skilled With limited support from IoT sensors, traditional fish farmers still mainly rely on their own experience and knowledge for water quality management, feeding, and disease detection Fish farming management relies heavily on the ability of individual fishermen Once experienced workers retire, the industry will not only face the issue of succession, but also the difficult of stably supplying a certain amount of harvest that meets quality standards This may cause a dilemma for the entire industry from fish farming to sales In order to improve the pain point of inability to pass on experience in fish farming, and at the same time create a "digital" foundation for fish farming, the top priority must be to collect farming behavior data and develop AI services as an important starting point Fishery digital twin technology helps fishermen transition to smart farming With the assistance of the Institute for Information Technology III, Fongyu implemented the "fishery digital twin" technology to dynamically adjust the farming schedule In other words, the fish farming schedule is adjusted according to the species, habits, and variables of the fish The use of AI in fish farming not only effectively increase aquatic production by 10, but also reduced labor cost by 15 In terms of specific methods, we first digitalized the fish ponds, feed, and decision-making behavior for each species, such as sea bass and Taiwan tilapia, and recorded the seasonal temperature changes from releasing seedlings to harvesting, all of which were digitalized, gradually recording the experience and methods of experienced workers into a rich database Based on the recorded data, we analyzed the compound variables to find the best farming behavior and generate a dynamic farming schedule The records for each pool provide data on workers' experience However, fish farming behavior generally relies on rules of thumb Even experienced fish farmers cannot ensure that they will find the best solution Therefore, new methods are proposed to solve this issue That is, "to determine the best fish farming behavior by predicting the interaction with water quality and past data on feeding, and evaluating fish farming behavior based on water quality and fish farming," and provide fishermen with the most intuitive recommendations through daily schedules To continue optimizing the dynamic fish farming calendar on a rolling basis, iterations of the model will be developed through the three-step cycle 1 Input the current fish farming calendar into the model 2 The model predicts the future environment 3 Shortcomings of the fish farming calendar are corrected based on the future environment to obtain a new version of the fish farming calendar In the process, the experience of aquaculture experts is used to establish the causal relationship between fish farming behavior and the environment The establishment of a dynamic fish farming process and technology-based fish farming recommendation services provide a traceable and detailed fish farming process It is one of the few technologies that can digitalize fish farming Fishermen can quickly and easily record their daily behaviors to build knowledge without taking up too much time, but in the long run it can reduce labor cost by 15 and increase output and revenue by an average of 10 Smart fish farming has achieved outstanding results, reducing labor cost by 15 and increasing output by 10 At the same time, the fish farming calendar can also be extended to different aquatic species, such as white shrimp, milkfish, clams, and Taiwan tilapia, to produce fish farming schedules for ponds with different specifications, and the harvested aquatic species can be traced according to different specifications, establishing vertically integrated services for safe food products Fongyu's main products are divided into two categories One is aquaculture modules, including fry, feed, materials and probiotics, production planning and processes, and monitoring, which can be sold separately or exported as modules The high-quality aquatic products produced by Fongyu have repeatedly won awards Figure Fongyursquos official website The other category is high-quality aquatic products, including seabass fillets, seabass balls, oil-free seabass balls, seabass dumplings, and seabass soup The products have won various awards, including the top ten souvenirs in Pingtung in 2017, "Barramundi Fillet" won the 2017 Eatender of the Council of Agriculture COA, "Oil-Free Barramundi Fillet" won the 2018 Eatender Gold Food Award of the COA, and "Dumplings of Barramundi" and "Barramundi Broth" won the 2019 Eatender of the COA The consecutive awards represent that the "quality" of Fongyursquos aquatic products can be seen and eaten with peace of mind In addition, Fongyu has exclusive fingerlings that meet international needs, such as Pure seawater cultured tilapia fingerlings and seawater Taiwan tilapia fingerlings from selective breeding FY-01 are items that aquaculture companies in many countries are looking forward to The company also has aquaculture modules, disease monitoring tools, and feeding materials designed in accordance with the environment, in order to provide customers with more stable income

【導入案例】挺進智慧物流50 新竹物流醫材配送班表超高效率
Advancing to Smart Logistics 5.0: Hsinchu Logistics Delivers Medical Materials with Ultra-High Efficiency

After incorporating AI technology, traditional logistics companies have seen significant improvements in transportation efficiency and reductions in transportation costs, especially in the transfer of medical materials which involves timely service and rights of hospitals and patients The implementation of intelligent logistics can save medical material businesses the cost of constructing GDP warehouses and other expenses up to millions A major domestic logistics leader, Hsinchu Transport HCT, owns a fleet of 3,500 vehicles and a storage area of 60,000 square meters, providing customized logistics solutions including logistics, commerce, finance, information, distribution, storage, and processing The company handles up to 580,000 parcels per day, with a maximum capacity reaching 900,000 parcels, making the enhancement of transshipment efficiency crucial for HCT Medical materials transportation at hospitals need optimization of current operational processes and enhancements in systematization and intelligence Especially the transportation of hospital medical materials, which encounters various challenges Medical materials suppliers need to cater to varying customer product demands, temperature requirements, and delivery times through multiple logistics providers This highly depends on the experience and careful control of operations staff Whether it is the product shipment or actual logistics process, each step must be interconnected Any human errors can impact the service timing and rights of the hospitals and patients Thus, all concerned businesses, along with the government and hospitals, are working to optimize current operational processes and elevate the level of systematization, automation, and intelligence to minimize service errors and cost losses HCT's distribution process prior to AI implementation Currently, with the government's push for standardized platform operations on the demand side of hospitals, supply-side businesses collaborate through data coordination to improve the accuracy and efficiency of product shipments, enhancing operational quality and management benefits at the demand side At the same time, some businesses are also investing in the standardization and systematization of internal operational processes, thus enhancing operational efficiency and quality In the freight logistics sector, logistics companies' warehouse staff need to expend labor to control different logistics shipment operations If they often receive emergency task notifications for shipments to medical facilities, they usually depend on small regional logistics providers to provide customized delivery services Although this improves delivery times, it does not allow for integrated informational services The new GDP regulations for medical materials require suppliers to undergo GDP compliance certification Therefore, Hsinchu Transport, assisted by the Ministry of Economic Affairs' AI coaching program, not only extends existing logistics services compliant with GDP regulations but will also use data integration and optimized AI technologies to help medical material businesses streamline and improve their logistics operations Complex logistics issues are solved using the Simulated Annealing SA algorithm To meet the 'Good Distribution Practices for Medical Devices,' Hsinchu Transport is not only actively introducing new logistics vehicles but will also implement artificial intelligence-based mathematical optimization technologies to assist in intelligent scheduling at nationwide business points and transshipment stations They aim to optimize the routing of medical materials between business points or regions thereby enhancing efficiency in the distribution process Currently, during the transshipment process of medical materials at Hsinchu Transport, detachable tractor heads and containers are used Each business point and transshipment station differ in location design and staffing, impacting the throughput per unit of time Furthermore, daily cargo conditions size, destination vary, and due to these fluctuating and distinct demands, the deployment of tractor heads and containers changes accordingly Under these circumstances, Hsinchu Transport relies on past experiences to schedule departures at each satellite depot and adjusts daily according to the cargo needs Due to the reliance on empirical scheduling, it is often difficult to consider all variables and considerations, leaving room for improvement in the current departure schedules The cargo delivery planning inherently constitutes an NP-Hard problem, difficult to solve with traditional analytical methods Hsinchu Transport, in collaboration with Singular Infinity, utilizes the Simulated Annealing SA algorithm to find solutions The new logistic service introduced by Hsinchu Transport is 'GDP Container Shift Planning' This planning involves estimating future volumes of medical materials between stations and scheduling container truck shifts accordingly, ensuring timely and quality delivery of medical materials while maximizing operational benefits and reducing travel distances Hsinchu Transport introduces AI-optimized shift planning, constructing the most efficient route from its origin to destination Hsinchu Transport introduces 'Optimized Shift Planning' service, reducing transportation costs by 5 The introduction method involves using cloud software services Hsinchu Transport regularly inputs 'Interchange Item Tables' from station to station into the 'Optimized Shift Planning' service After setting the algorithm parameters, a GDP container shift schedule is generated At the same time, developing a Hsinchu Transport medical material scheduling system allows Hsinchu Transport's medical transport units to compile suitable schedules through the Interchange Item Tables Under the same level of service, it's estimated that this can reduce transportation costs by 5, saving medical material businesses millions in construction costs for GDP warehouses and distribution Due to its requirements for sanitation, temperature, and its fragility, the transportation and transshipment of medical materials should be minimized to reduce exposure and risk However, logistics efficiency and costs must still be considered AI designs the most efficient route for each cargo from its origin to destination, effectively completing daily transportation tasks In response to the future high development demand of industrial logistics, distribution and transshipment AI optimization will be a key issue Through this project, a dedicated project promotion organization will be established, staffed with AI technology, IT, and process domain talents After accumulating implementation experience, the application of AI will gradually expand, comprehensively optimizing and transforming Hsinchu Transport's operational system, and partnering with AIOT and various AI domain partners to accelerate and expand the achievement of benefits「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」