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【2020 Solutions】 The First Mask Vending Machine in Taiwan Launched! Yeasan Technology Got You Covered!

Taiwan's "mask prevention" strategy in response to COVID-19 has been effective, resulting in the world’s lowest rate of confirmed cases and lowest mortality rates. Yallvend Tech built the first mask vending machine with an interactive screen in Taiwan. It is equipped with mobile payment, returns transaction data, and manages inventory data. It is an embodiment of Taiwan's "epidemic prevention technology."

Yallvend Tech's core service was originally to provide vending machine manufacturers with networking equipment, platform construction, and other vending machine upgrade services. The Central Epidemic Command Center began implementing name-based mask sales on February 6, 2020 to prevent the spread of COVID-19. In February, Yallvend Tech displayed its mask vending machine technology at Ningxia Night Market in Taipei City. It combines facial recognition and blockchain traceability technology in the first smart mask vending machine, which provided 2,000 non-medical masks for free in just one week, benefiting a total of 1,000 people.

Smart name-based mask vending machine in 6 district health centers in Taipei City, completing transactions online

In order to alleviate the queues at pharmacies, a tripartite meeting between the Ministry of Science and Technology, Taipei City Government, and Yallvend Tech reached the decision to place vending machines in the health centers of 6 districts, namely Xinyi District, Wenshan District, Wanhua District, Zhongshan District, Datong District, and Neihu District, one vending machine each. Citizens only need to insert their national health insurance card to verify their identity, and then use mobile payment, including Easy Card, Line Pay, Google Pay, or JKOPay, to complete the payment.

In addition to using mobile payment, Yallvend Tech has also installed simple POS machines in six other health centers, where citizens can quickly swipe their card, make payment, and collect masks at the mask counter. Each health center distributes 200 masks every day for the public to purchase.

Mask vending machines make it easy and convenient to buy masks for epidemic prevention

▲The mask vending machine makes it simple and convenient to purchase masks, easily preventing the spread of COVID-19

This time, Yallvend Tech cooperated with Taipei City Government and the Central Epidemic Command Center, successfully gained the support of the Ministry of Health and Welfare's open data database, and paired it with the AIoT human-machine interactive display interface from a well-known e-sports display technology company, so that people no longer need to wait in line and instead use their national health insurance card and online payment to buy masks directly at the vending machine. However, this activity will come to an end in July after the epidemic subsides, and the National Health Insurance Administration's open data API may be terminated by then. Interfacing with the largest and most important health insurance system in the country is a dream project for many engineers. Yallvend Tech completed the connection, testing, and launch in just 12 hours, laying the foundation for the subsequent name-based mask system 3.0. This was a major technological breakthrough by Yallvend Tech.

Founded in January 2019, Yallvend Tech has been deeply involved in vending machine upgrade services. The vending machines we generally see all sell drinks. Yallvend Tech provides the technology that has upgraded vending machines to sell tobacco and alcohol overseas and masks in Taiwan.

Yallvend Tech has identified the needs of the Southeast Asian market and actively invested in the development of core technologies, such as physical identity digitization, online payment, and consumer feature identification mechanisms. It not only attracted attention from major manufacturers such as Coca-Cola at the U.S. Consumer Electronics Show (CES) in 2019, but also opened up the international market.

Yallvend Tech Team showcases technologies at the CES

▲Yallvend Tech Team showcases technologies at the CES

Duncan Huang, CEO of Yallvend Tech, pointed out that different countries have different regulations and vending machines are selling a wider variety of products, not only general consumer products such as beverages, but also controlled products such as cigarettes, alcohol, and even adult toys. Each product is sold must comply with local regulations, including consumer identity verification. This is the key to whether traditional vending machines can be painlessly upgraded into unmanned stores.

For example, alcohol accounts for the highest percentage in the beverage market, but due to the regulations of each country and its physical effect on consumers, many countries will restrict the age for purchasing alcohol, and the same goes for cigarettes. By digitizing identity, smart vending machines will be able to verify the buyer's identity, and buyers who do not meet age requirements will be automatically filtered out. Buyers who meet the requirement can freely purchase tobacco, alcohol, and other products on the vending machines. At present, Yallvend Tech has exported vending machine upgrade solutions that combine identity verification, mobile payment, return transaction data, and inventory data management systems to the Philippines, Singapore, Malaysia, Japan, and Indonesia.

▲Yallvend Tech's product VUK is installed in vending machines on Kokusai Dori in Okinawa, Japan

Two major food and beverage leaders adopt smart vending machine systems

In Taiwan, Yallvend Tech's smart vending machine system was installed in 700 vending machines nationwide by the two leading domestic food and beverage companies. Currently, the vending machines of these two major manufacturers are available in 30% of places close to consumers in factories, offices, and campuses, and real-time promotions will be launched for these vending machines in the future.

In another aspect, Yallvend Tech is also actively developing AI replenishment planning solutions for major beverage companies, hoping to use vending machine data to assist replenishment personnel with replenishing items, route planning, and more efficiently understanding inventory. The company expects to launch related services in about a year.

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【解決方案】滴水不漏的智慧工安巡檢 鑫蘊林科Linker Vision的影像分析AI平台 創造巡檢時間從100分鐘降至3秒新紀錄
Watertight smart industrial safety inspection Linker Vision’s image analysis AI platform sets a new record of inspection time reduced from 100 minutes to 3 seconds

With the rise of smart manufacturing, there is a demand for industrial safety inspections in high-risk industries such as chemical, energy, and electrical industries Take pipeline inspection in the chemical industry as an example It relies heavily on manual regular inspection and monitoring, and lacks intelligent monitoring by a professional AI team This is not only time-consuming and labor-intensive, but may also cause accidental risks to employees in various industrial safety environments The image analysis AI platform developed by Xinyun Linke not only improves employee personal safety and reduces risk factors, but also significantly reduces the time for human visual inspection of pipeline abnormalities from an average of 100 minutes to 3 seconds Paul Shieh, founder and chairman of Linker Vision Co, Ltd Linker Vision, said, "The overall technological development and progress in the United States comes from entrepreneurship Linker Vision's original intention to start a business in Taiwan has been I hope that through my past experience in entrepreneurship in the United States, I can introduce the American entrepreneurial spirit and culture to Taiwan's budding entrepreneurial fertile ground and truly implement it "American entrepreneurial culture encourages employees to value ownership and emphasizes that employees regard themselves as owners of the company Be a part of the company, with a work attitude and spirit that would be better than mine The company's achievements are your own achievements, breaking the original employer-employee relationship The company will reward outstanding employees with stocks, share the glory together, and establish a partnership with employees Partnership On the other hand, Taiwan still has room for efforts in entrepreneurial culture and management, and it retains the traditional thinking of employers and employees It is expected that Xinyun Linke's establishment of American entrepreneurial culture and values in Taiwan will serve as a starting point to drive more domestic new companies to follow suit, and then Only by upgrading the business constitution of new software AI entrepreneurs can they break out of the cocoon and go global Facing the market, most international players focus on developing AI models and algorithms They are less willing to invest in data-centered Data-Centric AI services They think that processing large amounts of 2D or 3D data is quite time-consuming It’s also energy-consuming Seeing the gap in AI technology and encouraged by Microsoft, Xinyunlinke decided to fully invest in Data-Centric's AI technology layout and deep roots many years ago, and specialize in technical energy in data processing, filtering and accuracy Therefore, Become an important partnership with Microsoft for AI technology supply In addition, due to the gap in industrial demand, domestic large factories, whose strength is chemical manufacturing, still rely heavily on manpower for inspection of pipelines in the factory, which is time-consuming and labor-intensive However, in order to cater to the AI industry, the owner reorganized the IT department originally engaged in database management and control into an AI team However, due to the owner's lack of professional experience in AI software technology, AI models and related domain know-how, the owner introduced AI implementation Industrial safety monitoring in the chemical industry is even more challenging The world's first AI automatic labeling technology surpasses manual labeling and can visually identify objects with an accuracy of over 95 In terms of AI technology power, Xinyunlinke has launched the world's first dual-core innovative technology of automatic labeling Auto-labeling and automatic machine learning to create an efficient and stable image analysis AI platform to provide customers with the best Advanced and complete AI solutions In terms of automatic annotation, this AI technology can overcome the most difficult challenge in deep learning, which is to provide customers with the highest quality training data Taking self-driving cars as an example, how to enable one self-driving car to effectively identify another car is the importance of labeling In the past labeling methods, we first needed to collect digital images of millions of vehicles, roads, signs, and pedestrians, and spent a lot of manpower Manually labeling one image at a time was time-consuming, labor-intensive, high in labor cost, and inefficient Through automatic labeling AI technology, combined with automatic machine learning to automatically label digital images, AI can exclude human error labeling and then throw the correct data into the vehicle's brain for vehicle identification Compared with manual labeling accuracy of only 60, the accuracy of automatically labeling and identifying objects with AI can be as high as over 95 It can also reduce manual labeling time by more than 80 and save at least 80 of labor costs AI automatically marks AI behavior recognition for high-altitude operations In the automatic machine learning part, Xinyunlinke established an AI visual model with continuous learning capabilities to adapt to data changes By optimizing the overall development process, from AI data ingestion and filtering Data Selection to AI labeling AI Labeling , model training and verification, deployment and monitoring, so that AI computer vision can continue to learn more quickly and easily Automatic machine learning can currently be applied to different business cases such as object identification and counting, personnel entry and exit security detection, product defect detection, people flow identification, product shortages on shelves, etc Looking at domestic companies such as TSMC, Formosa Plastics and Hon Hai towards intelligent AI management and purchasing a large number of cameras to meet the image recognition needs of industrial safety surveillance, coupled with the introduction caused by the unfamiliarity of existing customer organizations with AI applications Thresholds and preliminary preparations for image recognition include complicated workflows such as data screening and annotation To this end, Xinyunlinke has been committed to accelerating the development of AI computer vision applications in recent years, providing client-to-end services, and can flexibly deploy according to customer needs Complete automated AI solution services in the cloud, on-premises, or cloud on-premises Xie Yuanbao said that the AI automation technology process provides data selection Data Selection AI technology through domain-type pictures given by customers, helping customers automatically filter out precise such as 10,000 transactions from a large amount of data such as 1 million transactions Data, and by using the AI algorithm technology of Auto-Labeling to replace manual labeling, it can effectively save customers a lot of labor costs and achieve efficient data labeling processing In addition, the AI technology of automated machine learning can help clients customize automatic AI model training or repeated training when the factory environment changes, providing more accurate AI models and allowing customers to operate autonomously Through the above-mentioned key features and advantages of the automated AI technology provided by Xinyunlinke, we believe that it can definitely meet the needs of customers for an automated end-to-end AI independent learning platform, and at the same time, it can significantly save customers the cost of AI team establishment In terms of technological competitiveness, in addition to providing the chemical industry with AI image analysis applications in smart industrial safety, Xie Yuanbao said that Xinyunlinke can also extend the process application of automatic annotation and automated machine learning to different industrial landing services, such as Various fields such as self-driving cars, smart warehousing self-propelled robots and self-driving buses in future smart cities are all in line with the spirit of automated mobility of Mobility as a Service We look forward to the role played by Xinyunlinke The process of image annotation in different industries accelerates the efficiency of developing image recognition services in different fields We believe that by providing client-to-end AI solutions and a complete set of automated AI image analysis pre-operation processes from Data Selection AI technology, Auto-Labeling AI technology, and automated machine learning AI technology, we can greatly satisfy our customers The demand for AI autonomous learning platform Image analysis AI platform sets a new record for smart industrial safety inspections from 100 minutes to 3 seconds Seeing the high demand for industrial safety supervision in high-risk industries such as the chemical industry in recent years, Xinyunlinke launched the "Vision AI Platform", which uses AI image recognition technology Its main functions include real-time AI streaming It has four major functions detection, event notification, defining customer-specific AI models and continuous learning In the real-time AI stream detection part, the Vision AI system can use the customer's factory camera combined with the AI module to perform real-time stream detection of AI image events It can help customers manage various operations and factory environments and keep track of them anytime and anywhere Various work situations in terms of event notification, the Vision AI platform can provide a web version or APP or LINE instant messaging software to provide customers with video records of the events at that time, so that the team does not miss any events, maintains daily production capacity and reduces accidents in defining customers In terms of exclusive AI models, a variety of basic AI models are available, including 8 detection scenarios electronic fences, personal safety equipment, construction safety equipment, construction operations, personnel counting, screen availability, smoke detection, pipeline corrosion and damage , illegal stacking for use in different industries, customers can build exclusive AI models without spending time writing programs in the continuous learning part, the Vision AI system can provide customers with the performance and accuracy of AI models, and have the ability to adapt as the environment changes Continuous learning ability Vision AI has a simple user interface and intuitive operation For cross-field industries, this platform has automated and flexible AI capabilities Customers can build self-defined AI models without spending time writing programs, and Vision AI gives AI models the ability to continuously learn and improve, allowing customers to save the labor cost of building an AI team In addition, the platform can significantly reduce the manpower allocation for routine inspections required for operational safety management, improve employee safety in the working environment, and reduce on-site accidentsrisk factors at various work sites In the platform operation mode, customers can reduce the risk of manual monitoring operations through remote operations, ensuring normal work operations and uninterrupted production operations They can also review high-risk operating situations and collect data to assist in the planning and correction of operating processes In addition, in order to ensure that customers comply with government regulations, Vision AI can help customers control the equipment and safety regulations required in different workplaces at any time through the platform's event notification and management detection The image analysis AI platform is used in cross-field AI image recognition technology Generally, for industrial safety inspections in the chemical industry, most rely on the naked eye of personnel to regularly inspect pipeline abnormalities It takes an average of 100 minutes to scan an area each time, which is time-consuming and laborious, and the pipeline location is difficult to visually observe, which may cause Employees are exposed to accidental risks in various work safety environments In order to reduce the pain points of industrial safety inspections in the chemical industry, Xinyunlinke assists well-known domestic chemical industry players by using an automated image analysis AI platform, combined with customized virtual electronic fences, and using in-plant cameras to configure AI pipeline leakage modules , the AI automatic inspection method can effectively reduce the abnormal detection time to less than 3 seconds In addition, cameras deployed in the factory can automatically record inspection schedules to achieve full-time monitoring, allowing customers to instantly discover and fully control pipelines, minimizing risks In addition, the automated image analysis AI platform can help customers apply fire warnings in factories It is conservatively estimated that the return on investment can be less than 9 months to pay back the investment The longer the platform is used, the higher the cost-effectiveness Build an automatic learning image analysis AI platform for Mobility as a Service in various fields Xie Yuanbao observed that the biggest challenge facing the entrepreneurial culture of software companies in Taiwan is that young new entrepreneurs or employees in Taiwan do not understand the entrepreneurial model and lack the awareness to regard themselves as part of the company owners This has caused It is a pity that your future is unclear or you have a past-experience mentality that prevents you from staying competent in a new start-up company for a long time I believe that the essence of true entrepreneurship lies in every employee rolling up their sleeves and working hard, so that they can truly enjoy the fruits of entrepreneurial profits Otherwise, for young entrepreneurs or employees who often change tracks, it will be like a rolling stone that gathers no moss , I am unable to take a deep root on the road of entrepreneurship, and I lose my ability to solidly accumulate financial independence Regarding the business promotion challenges of Xinyun Linke, Xie Yuanbao said with emotion that because the Taiwan market does not have a deep understanding of AI software applications, it relies more on open source AI visual analysis or machine learning and other resources on the market, but in fact These AI technology resources are limited in their ability to support customers' AI model needs, resulting in uneven quality of AI visual analysis software in the market Therefore, the impact is more indirect on Xinyunlinke's ability to truly provide customers with professional and data-centric AI image analysis services, and it also reduces the company's original business value in customer reference In terms of technical research and development challenges, the visual analysis AI platform cannot rely solely on AI model experts It must gather talents in various fields such as cloud, machine learning, data science, front-end and back-end and other professional team combinations to make the platform operate successfully Xie Yuanbao said that he believes that only through the automatic learning of the visual analysis AI platform, automatic fast and accurate data processing capabilities, and providing customers with complete AI solution services in the cloud, cloud ground Hybrid to pure ground, can we truly Convince customers and stand out from the competition Looking to the future, Xie Yuanbao hopes that Xinyunlin Technology can build an image analysis AI platform for Mobility as a Service to automatically learn in various fields such as self-driving cars, smart warehousing robots, and unmanned buses in smart cities At the same time, I am also grateful to the support of the Industrial Bureau of the Ministry of Economic Affairs for the smooth landing of Xinyunlin Technology in Taiwan and the opportunity to recruit talents from all walks of life to work together In the short-term layout, the company will actively cooperate with domestic players such as Hon Hai and TSMC to implement image analysis AI technology in fields such as self-driving cars, smart industrial safety, and smart warehousing robots In the medium to long term, Xinyunlinke will target the United States, Europe, Japan and other countries as its global market layout, establish investment and cooperation partnerships with major international companies such as Microsoft, and replicate its successful experience and promote it internationally Xinyunlinke official website Xie Yuanbao, founder and chairman of Xinyunlinke 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】台灣軟體科技實力媲美國際 Golface智慧服務促高球轉型
Taiwan's Software Technology on Par with International Standards: Golface's Intelligent Services Transform Golf

Compared to Japan, where 90 of golf courses operate without caddies and use an automated service model, golf course management in Taiwan still heavily relies on human labor Facing a labor shortage of up to 70, adopting a site and membership management platform to provide intelligent golf services may be a transformation worth considering for golf course operators 'Taiwan's software technology is comparable to international standards and definitely has the capability to compete in the global market,' says Tsung-Che Liao, co-founder and CEO of Golface, established in 2014 with the vision to leverage technology at its core, aiming to create Taiwan's first golf entertainment platform With over 9 years vested in cultivating intelligent golf services, Liao is well-versed in the nuances of golf course services He has considerable domain knowledge and has launched a comprehensive intelligent golf solution The world's first networked smart golf cart hits the road automation of golf courses is no longer just a dream In mid-May, Golface's newly developed ARES Smart Golf Cat, the world's first networked smart golf cart, officially became operational Equipped with a dedicated vehicle computer mainframe, dual network systems, AI-based visual recognition cameras, and high-precision GPS tracking, golf courses can now confidently allow golfers to drive themselves The system enables real-time monitoring of any driving violations, and the presence of digital consumption traces allows for insurance coverage The procedure is as follows golfers book the cart via a reservation platform, receive a QR code, pay through the platform, and unlock the cart with the QR code at the golf course The golf cart can then be driven onto the course The course management platform can monitor and restrict the areas through which the cart can travel, ensuring it does not leave the paths Upon completion, the cart is returned through a tablet in the cart In instances of any infractions, penalties are applied directly through the user's account, and for severe violations, future access to the carts may be prohibited This achieves the goal of 'automation' ARES Smart Golf Cat is the world's first networked smart golf cart, officially in service since May 2022 'As labor costs continue to rise, recruiting and training caddies are becoming common pain points in the market While Taiwan's courses still employ caddies, there's a 70 labor shortage,' Tsung-Che Liao added This smart golf cart tablet, combined with a mobile app, has become the ultimate smart caddy Golface is striving to complete the last piece of the 'automated golf course' puzzle Amassing digital consumption trails for advanced client segmentation services Starting with consumer needs, Golface has sequentially launched services like the golf cart tablet, mobile app, golf reservation platform, instructional videos Golface TV, golf tourism, and smart carts The smart cart has been operational since May 2022, currently featuring four units with plans for mass production in the latter half of 2022 Although the cart currently requires manual operation by golfers, remote operation is anticipated early in 2023, with autonomous driving expected in the third phase Via the cart tablet and management system, staff can understand the status of the course through on-screen visual representations, showing each cart's real-time and relative location, departure times, and duration of service per hole, which aids course managers in monitoring on-course consumption effectively, thus reducing traffic jams and customer complaints 'Previously, we relied on staff's mental imagery now, we can employ imagery to visualize real-time situations on the course This makes it possible for those who don't understand golf to work in this field,' emphasized Tsung-Che Liao While course control has traditionally been handled by experienced professional players, the shortage of skilled professionals makes hiring even more challenging Therefore, replacing manpower with digital tools yields twice the result with half the effort The golf cart tablet has entered the Japanese golf market, installed at Fukuoka Century Golf Club Golface's golf cart tablet has been introduced to 14 domestic courses, and has now officially entered the Japanese market, favored by Fukuoka Century Golf Club, where tablets have been installed in carts providing automatic voice announcements for hitting strategies, distance measurements, and visual charts displaying hitting data During the COVID-19 pandemic, with borders closed, Golface utilized OTA technology to provide software updates and troubleshooting, ensuring uninterrupted services, which was highly appreciated by the Japanese golf courses Tsung-Che Liao remarks that Taiwan's software technology is not inferior to other countries like Japan, but more support from golf courses is needed to help transform the industry intelligently 'To assist in the transformation of golf courses, the first step is digitalization,' Liao pointed out By helping courses accumulate data and understand customer service cycles and hitting rhythms, it enables courses to avoid congestion and serve more customers To date, Golface has accumulated data on over 20,000 teams, 35 million scorecards, and over 10 million records This data helps enhance management performance, segment customer layers, reduce complaints, and plan marketing strategies for off-peak periods Golface co-founder and CEO Tsung-Che Liao has spent 9 years deepening intelligent golf services, aiming to build Taiwan's first golf entertainment platform「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】光禾感知科技智慧球場體驗 AR互動讓看球變得更加有趣
OSENSE Technology Qubby AI customer service helps enterprises comprehensively upgrade from customer service to knowledge management

"What are your business hours" "What are the functions and features of the product" "What discounts are available now" "Does the product have a warranty" "Does the manufacturer cooperate with the product for repair" From the perspective of consumers, every inquiry is a unique customer experience, but from the perspective of companies, 90 or more of these questions are repeatedly asked every day OSENSE Technology's Qubby AI customer service can help companies seize the opportunity to continue to provide high-quality customer services every time they come in contact with customers, and optimize service processes through AI to create an efficient service team Taiwanrsquos first IMSNS virtual human real-time interactive voice AI customer service Qubby AI The information age has caused changes in consumer behavior Companies have deployed online and offline platforms, such as official website apps for their brands, physical stores, distribution channels, and third-party e-commerce, to increase channels for contact with consumers However, this has created a greater workload for customer service personnel, who need to monitor even more channels to provide timely services OSENSE Technology's Qubby AI customer service helps enterprises integrate and manage multiple platforms, such as websites, LINE, Facebook Messenger, WhatsApp, and multimedia interactive machines, with a single account The service supports 29 languages and serves domestic and overseas customers 247, building good relationships by meeting customer needs and creating an endless stream of important and valuable customers Qubby AI customer service features Saves training time, standardized AI response, supports IMSNS, improves customer service efficiency, optimizes the service experience, and the web page is applicable everywhere Efficiently create enterprise-specific AI customer service in 3 steps, eliminating the need for design QA OSENSE Technology has condensed the establishment of Qubby AI customer service into three steps based on its years of experience with domestic and overseas projects and strong technical capabilities, so as to help enterprises build efficient teams The first step is to create an image and personify the corporate image Upload a profile photo, create a realistic or anime-style 3D virtual person, or customize a real person image, transforming the one-way corporate communication model in the past into a two-way interactive service model It not only improves brand favorability among customers, but is also an indispensable part of creating warm services The second step is to select the voice Qubby AI customer service can interact with customers through text, preset QampA, and voice For voice, users can choose the system's preset AI voice, or use AI to clone a real person's voice It supports the conversion of 29 languages, and is like customer service personnel providing services in person, increasing customersrsquo trust in the brand The third step is to establish a knowledge base An AI brain knowledge base can be created by simply uploading a PDF file For languages supported by AI translation for Chinese text, there is no need to design questions and answers one by one The AI machine trains and learns corporate and product knowledge, automatically extracts knowledge related to user questions, and integrates knowledge for responses, greatly shortening the development and training time Another feature of Qubby AI customer service is that it can incorporate "personality," such as liveliness, confidence, and gentleness, into the character, and give it "ambition" and "mission," making the customer service more flexible and closer to the corporate brand image Combined with industry Know-How, it can also become an industry-specific AI customer service application For example, Qubby AI DentalGPT, Taiwan's first AI customer service specifically developed for dentists, has been trained into an exclusive AI model and database of dental knowledge, health education information, and common issues of clinics, and was integrated into a convenient and easy-to-use package Companies only need to follow 3 steps Create an image, choose a voice, and build a knowledge base to quickly create an exclusive Qubby AI customer service Qubby AI's diverse applications help enterprises comprehensively upgrade from customer service to knowledge management Qubby AI customer service has been used a wide range of industries, such as the healthcare industry, financial industry, electronics industry, conference and exhibition industry, education industry, department store retail industry, public relations service industry, and celebrities The services range from external product sales, event promotion, and customer service to internal HR assistant, knowledge management, compliance, technical maintenance and applications It has become the most intelligent, efficient, and direct business partner for enterprises In addition to helping optimize the service process, allowing personnel to focus on solving truly difficult and valuable problems, Qubby AIrsquos back-end data records the number of times, the time, platform, device, and conversation history of customers using AI customer services, and can export the data Insights into customers can be further discovered from the conversations, and create new types of services to seize business opportunities The Qubby AI customer service back-end completely records user information and data A free 14-day trial offered to find distribution agents to jointly expand domestic and overseas markets To assist enterprises with digital transformation, OSENSE Technologyrsquos Qubby AI customer service offers a free 14-day trial, which provides AI text and expected voice customer services, AI knowledge base construction, a limit of 6,000 messages per month, and 3D virtual human default character to reduce enterprisesrsquo doubts about the AI solution Aside from its efforts to further develop Taiwanrsquos market, OSENSE Technology is actively expanding into international markets, such as the United States, Japan, and Southeast Asia In January 2024, it has signed a contract with the largest clinic management system developer in Southeast Asia to bring Qubby AI customer service southward, hoping to provide comprehensive AI digital services and solutions to medical institutions and people ofnbsp Southeast Asia, creating better healthcare experiences and expanding the smart healthcare ecosystem AI is ushering in a new industrial revolution According to Gartnerrsquos estimates, there are approximately 17 million customer service personnel working in customer service centers around the world 95 of the cost of a customer service center is from personnel Even if 10 of the service volume is automated, tens of billions of US dollars can be saved every year Based on the 2023 Taiwan Industrial AI Survey released by the Artificial Intelligence Foundation, nearly half of Taiwanrsquos companies still have not used AI services This shows the huge AI business opportunities OSENSE Technology is thus actively seeking distributors and agents to jointly expand domestic and overseas markets