:::

【2021 Solutions】 Conversational robots become smart medical helpers, effectively reducing the labor force of 70 people

"I've been eating, drinking, and urinating a lot recently. I'm worried about whether I have diabetes?" "You can go to the hospital to measure blood sugar. If fasting blood sugar is higher than 100 mg/dL, and postprandial blood sugar is higher than 140 mg/dL, glycated hemoglobin 5.7~6.4%, you may have signs of pre-diabetes.” The person talking to the patient may not be a real person, but an intelligent conversation robot. This is a smart medical robot developed by Asia Pacific Intelligent Machine Company, which specializes in Natural Language Understanding (NLU) technology. Through multiple rounds of dialogue, it can reduce about 70% of the manpower in medical clinics.

Founded in 2017, Asia Pacific Intelligent Machine Company, founder and CEO Jerry Wu is a well-known expert in the field of AI and one of the few Google Developers Experts in Asia. In the early days of its establishment, it used the interactive conversational robot Open Talk platform to enter smart manufacturing, insurance, media and other industrial fields.

AI applications grow from broad to refined, Asia-Pacific intelligent machines target the health care field to deeply explore the market

"AI technology is a very professional field. To achieve in-depth development, a huge amount of manpower and resources must be expended." From the beginning of its establishment, it has explored industrial-wide AI applications. After four years of exploration, Jerry understands that With limited manpower and resources, it is necessary to focus and deepen in one vertical field in order to create more revenue sources. Therefore, in the past two years, Asia-Pacific Intelligent Machines has decided to focus on the fields of smart health and smart care by using the health and medical corpus accumulated on the Open Talk platform. Based on Open Talk, it has developed more accurate auxiliary robots required by medical hospitals. as goal.

AMPIC Healthcare’s key advantages

▲AMPIC Healthcare’s Key Advantages

Asia-Pacific Intelligent Machinery started cooperation with Formosa Biomedical Engineering, and currently has accumulated more than 40 medical institutions, covering biotech medicine, medical cosmetology, rehabilitation, etc.

Affected by the novel coronavirus pneumonia (COVID-19) epidemic, during the level three alert period, people stayed at home and did not even dare to go to the hospital for medical treatment even if they were sick. At this time, Asia Pacific Smart Machine's video medical solution is dispatched It is used in non-contact cloud-based physiological measurements to provide doctors with a reference for long-term care and observation, helping to solve the problem of medical institutions using telemedicine for patient care.

The specific method is that after seeing the doctor, if the patient has questions about related medications, prescriptions, etc., he or she can directly contact the voice robot through the social communication line. Patients with chronic diseases do not need to upload blood pressure, blood oxygen, heartbeat and other data. They only need to upload an 8-second video of their own face close-up, and the calculation time is 30 seconds to analyze the patient's pulse index, heartbeat, muscle fatigue and other values. , if any abnormality is discovered, the patient can also seek medical treatment immediately.

Using labeling algorithm to mix physiological measurements (seeing) and conversational technology (listening), it can improve intention understanding by 80%

Why can physiological data be measured through close-up videos of faces? Jerry further explained that it mainly relies on the AI ​​algorithm label judgment in the background of the system, which means observing the flow of blood vessels based on the reflected light on the face in the video, performing identification actions, and judging the values ​​of heartbeat and blood pressure. The recognition rate is It can reach 80%-90%, which is equivalent to the data measured by the blood pressure machine.

The difference is that uploading data through a blood pressure machine requires purchasing a blood pressure machine and a self-measurement uploading platform. Generally, patients with chronic diseases are mostly middle-aged and elderly people who often forget to measure their blood pressure, which affects the continuous collection of physiological data. The action of video shooting and uploading can improve patient cooperation in hospitals and also help clinics continue to track the conditions of chronic patients. Because with physiological measurement data, combined with dialogue technology, we can understand the customer's care needs and intentions, reaching 90%. For example, if the customer has high blood pressure, abnormal lactic acid value, there may be some possible physical problems, if we match the customer For the content of robot interaction, OpenTalk can parse the two data sources to analyze the customer's intention and further feed it back to the doctor or caregiver, who will decide which care actions to take.

For example: in the field of medical beauty, medical beauty clinics care about what kind of beauty care customers want to do. Through robot dialogue and interactive behavior on the device, Asia Pacific Intelligence performs labeling actions, including extracting things of concern in the dialogue. , show the intention, such as wanting to do hyaluronic acid, small needle beauty, etc., collect voice and audio and video data, and integrate it into personalized tags, you can recommend skin care treatments, business shopping guides, or list tracking cases, etc., becoming a medical beauty The best assistant for the clinic to understand its clients.

The care platform recruits an AI technology team and will target the Japanese and Thai markets for international export in the future

The AI ​​technology of Asia-Pacific Intelligent Machines starts from natural language understanding and performs labeling actions from conversations. In addition to natural language processing, it also focuses on machine vision technology. Through images, including the recognition of customer age, gender, and facial emotions, it also masters visual tags and dialogue tags to deeply understand customer needs.

AMPIC Healthcare's system service architecture
▲AMPIC Healthcare’s system service architecture

Due to the huge number of disciplines in the medical field, Asia-Pacific smart machines have initially targeted the medical beauty and long-term care markets, and have adopted the concept of a care platform to recruit other AI technology teams. At this stage, it has included the detection of dementia and sarcopenia. It is expected to be included in the future, including blood sugar detection, gastroenterology, ophthalmology, etc., to explore potential markets and find powerful AI technology partners to jointly develop AI detection technology to make the health and medical services covered by the care platform more complete.

The Open Talk platform supports multiple languages ​​including Chinese, Taiwanese, English, Japanese and Thai, and has more than 130 automatic question and answer skills, which can automatically grasp customer emotions and customer needs. In the future, in addition to plans to introduce more than 100 automatic Q&A skills to medical institutions in 2022, In addition to the 200 companies, it will also target the Japanese and Thai markets, enter overseas markets, and export service solutions internationally.

Asia Pacific Intelligent Machine Company CEO Wu Bohan (third from left in the picture) and his team took a group photo after being interviewed by TVBS TV station
▲Asia Pacific Intelligent Machine Company CEO Wu Bohan (third from left in the picture) and his team took a group photo after being interviewed by TVBS TV station

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

【解決方案】運用極現科技4D無人機雲端平台 巡檢成本降為五分之一
Utilizing Extreme Present Tech's 4D Drone Cloud Platform Reduces Inspection Costs to One-Fifth

The use of drones for intelligent inspection is becoming increasingly common, with major petrochemical and solar power plants continuing to adopt drone applications Located in Hsinchu, Extreme Present Technology earthbook has established a 4D cloud platform using its proprietary technology, offering drone, software, and data analysis platform services for intelligent inspections at solar power and petrochemical plants, reducing the total cost to just one-fifth of traditional methods involving hardware and software purchases, and cutting down the time from one month to approximately 24 hours, making it highly cost-effective For petrochemical industry operators who are constantly in a high-temperature, high-pressure dangerous environment, the safety control and inspection of plant facilities are critical 'As long as we can enhance the capabilities of facility inspection and risk identification in petrochemical sites, resource input is absolutely not an issue,' said a petrochemical industry representative with emphasis By implementing the drone 4D AI inspection cloud platform, the efficiency and safety of facility inspections among petrochemical operators can be elevated, further reducing the risk of equipment downtime Founded in March 2018, Extreme Present Tech has become a consistent winner in domestic entrepreneurship competitions, including being crowned champion in the 2019 OPEN DATA Business Innovation Practice, selected into Microsoft's startup accelerator in 2020, chosen for NVIDIA's AI startup team in 2021, and its products have been launched on the Microsoft Azure platform, earning investments from the National Development Fund and major domestic groups, thereby securing strong market validation for its technical prowess and services The founder and CEO of Extreme Present Tech, Hsu Wei-Cheng, mentioned that at the beginning of its establishment, the company took on the national space center's satellite 3D photography scheduling system and specialized in the integration of geographic information into 3D images As drone hardware technologies matured, the company shifted its operations towards the drone market and combined it with AI image recognition systems to establish a 4D cloud DaaS platform, offering services including online aerial photography ordering DaaS, 5GAIoT cloud platform SaaS, and enterpriseAPI server software, to meet the demands of drones in smart cities, facility inspection, engineering management, disaster response, pollution monitoring, and other applications, maximizing the value of drone services Smart aerial inspection regularly tracks the health status of plant equipment at a glance The quantity and area of petrochemical plants in Taiwan are immense, lacking sufficient manpower for comprehensive equipment inspections Given that petrochemical plants produce high-temperature flammable and corrosive chemicals that must be transmitted and stored through pipelines and tanks, long-term risks like pipeline ruptures and tank blockages could lead to severe occupational safety disasters, equipment downtime, and production stagnation Given the shortfalls in personnel for equipment inspections among petrochemical operators, Extreme Tech has already implemented a 4D AI drone inspection cloud platform combined with AI image recognition technology in petrochemical plant areas, providing ground-breaking evidence through the use of drones and proprietary app software services that connect on-site aerial data collection to the cloud platform, achieving fully automated and real-time aerial monitoring of petrochemical plant equipment pipelines, tanks, and ensuring precise locations and angles for each aerial operation, effectively compensating for the discrepancy in human inspection Hsu Wei-Cheng pointed out that the inspection drones used in petrochemical plants are equipped with dual lenses, one visible light and the other thermal infrared, which allow for determining pipeline obstructions through temperature conditions, enabling clients to immediately view the inspection status of the plant area from remote locations via the earthbook website, enhancing clients' inspection efficiency and accuracy The 4D aerial data platform meets diverse applications such as smart cities, transportation, engineering management, and pollution monitoring DaaS Online Order-Use Model Innovates Aerial Photography Business Model Saving 15 Costs Apart from providing a 4D aerial data platform, Extreme Present Tech also offers DaaS Drone as a Service After customers place orders on the website, Extreme Present coordinates with professionally licensed aerial photographers to provide on-site services Customers can monitor real-time operations through the platform and quickly obtain aerial data to evaluate any abnormalities, enabling timely alerts Take the solar power plant monitoring service as an example Given that solar power plant areas are large and widely distributed, located in the remote Pingtung area with the headquarters in Taipei, for inspections of the Pingtung plant, the customer just needs to use the DaaS service model, directly order online and upload a map of the Pingtung plant, obtain a quote from the company, and then entrust local Pingtung pilots to perform aerial inspections of the solar power plant During the process, the drone's route is automatically calculated by AI to plan the flight path, and the aerial data is transmitted to the client's cloud account, allowing the Taipei headquarters clients to immediately see the inspection status of the solar power plant from the earthbook website such as the condition of the solar panels, dust detection, or abnormal heat generation from solar electromagnetism, effectively helping the customer significantly reduce operational costs and efficiently complete the solar power plant inspection service Introduction of DaaS online aerial photography service in petrochemical plants According to estimates, solar power plant clients often incur high personnel costs by purchasing drones or outsourcing aerial photography With the long-term provision of aerial photography devices and the DaaS business model by Extreme Present Tech, customers can save 45 of aerial photography costs, and obtain aerial inspection reports within 24 hours post-operation, helping clients efficiently identify issues with solar panels Aiming to become the largest aerial data service company and enter the Southeast Asian market Since its establishment in 2018, Extreme Present Tech has rapidly grown in the aerial photography market with innovative thinking, actively expanding its aerial data application services Currently focused on cultivating the Taiwan market, the company aims to enter Southeast Asian nations, with Indonesia chosen as the first stop due to its high demand for infrastructure Hsu Wei-Cheng hopes that earthbook becomes the world's largest aerial data service platform Besides completing the initial round of funding from the National Development Fund and major groups, to penetrate the international market, the company continuously improves its drone data services and AI technology innovations, while also requiring the assistance of entities like the Industrial Technology Research Institute to find strategic investors that complement the company, fulfilling its goal of becoming an international aerial data corporation in phases Founder and CEO of Extreme Present Tech, Hsu Wei-Cheng「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】小柿智檢 以「AOIAI」雙劍合璧,軟加硬體千錘百鍊 打通外觀瑕疵檢測任督二脈
Xiaoshi Intelligent Inspection uses the two swords of "AOI + AI" to combine software and hardware to open up the two channels of appearance defect detection and supervision.

Quality inspection, like a double-edged sword, has always been a favorite and painful subject for Taiwanese manufacturers When AI deep learning enters the industrial visual inspection of traditional manufacturing industries, it can not only save inspection manpower investment, solve the problem of inconsistent manual visual standards, overcome the limited visual recognition and defect detection blind spots of traditional automatic optical inspection AOI, and also enable real-time traceability Causes of quality problems The overall AIAOI visual inspection solution developed by Xiaoshi Intelligent Inspection integrates software and hardware to create efficient appearance defect detection capabilities, helping electronics OEM customers create high-efficiency products with a miss detection rate of less than 1 and an overkill rate of less than 3 Check the level Xiaoshi Intelligent Inspection was established in 2020 Although it is a new venture two years ago, it did not start from scratch Founder and CEO Hong Peijun and the core team have been deeply involved in Foxconn factories for many years and participated in countless smart factory-related solutions and process improvements , has profound AI deep learning development capabilities, and accumulated rich experience in world-class AI application implementation Seeing that AI industrial inspection must be the last mile for the manufacturing industry to move towards Industry 40, Hong Peijun resolutely decided to implement AI deep learning technology in the field of smart manufacturing with high output value, and specialized in the development of AI industrial visual inspection For the manufacturing industry, product inspection is the most important part of all quality control, but traditional industrial inspection faces two major pain points 1 Manual visual inspection Today, more than 95 of the entire manufacturing industry still relies on manual visual inspection Inspection makes it difficult for manual visual quality inspection standards to be consistent, and visual inspection of fine objects, such as passive components or highly reflective components, will cause long-term vision damage 2 Traditional AOI automatic optical inspection The product has limited visual recognition capabilities and blind spots in defect detection Among them, the detection of appearance defects such as scratches, oil stains, dirt or hair and other unexpected subtle defects has always been a problem in AOI applications Insurmountable difficulties AIAOI visual inspection overall solution is a great boon for appearance defect detection When designing the product roadmap of Xiaoshi Zhikan, customer group positioning and strengthening customer product services and value were important indicators Moreover, appearance defect detection has always been an unresolved pain in the manufacturing industry, Hong Peijun said With industrial quality inspection AI software as the core, Xiaoshi Intelligent Inspection provides an overall solution for AIAOI visual inspection It mainly promotes three major products, including "QVI-T AI deep learning inspection modeling platform software" and "AI six-sided defect inspection and screening machine" ” and “AI Industrial Quality Inspection Platform” The main customer groups served are semiconductor packaging and testing, EMS electronics foundry, small metal parts processing and other industries with high production capacity and high gross profit margin In response to customer needs, Xiaoshi Intelligent Inspection provides corresponding software and hardware services, combining self-developed AI deep learning software and hardware quality inspection equipment to reduce the manual visual burden on the production line and effectively improve the production quality of the factory In order to help equipment manufacturers and technical engineers with development capabilities accurately grasp product appearance defect detection, Xiaoshi Intelligent Inspection independently developed QVI-T deep learning detection software, which can provide customers with defect location, defect classification, defect segmentation, anomaly detection and text recognition Key functions such as this are different from the fixed detection methods of traditional software Algorithms can be refined based on different industrial detection methods and different APIs can be developed to connect devices with different lenses The software design of this platform is very lightweight It is a SaaS software built on public cloudprivate cloud It mainly involves simple image uploading, labeling, training modeling, and verification testing After completion, users can download models, SDKs, APIs, and reports Effectively help customers achieve AI inference functions Currently, most of the industrial inspection services on the market are traditional AOI software industrial inspection machines, which can only measure product contours such as the head and length of fasteners, etc, and cannot truly provide detection of subtle product surface defects such as screw head cracks and tooth damage There is a lack of such high-precision defect detection companies in the market, Hong Peijun observed Xiaoshi Intelligent Inspection developed and independently built the "AI six-sided defect detection and screening machine" from customized services in the past to providing standardized services for customers at the current stage It provides standardized testing services for fasteners in measurement and surface defects, as well as passive components High-speed surface defect detection of similar products This professional machine uses the AI deep learning AOI composite algorithm technology independently developed by Xiaoshi Intelligent Inspection Through parallel computing technology, it can achieve model inference up to 3 milliseconds per picture, and realize multiple complex defect detection on the electrodes and body of passive components This professional machine is mainly used for the inspection of fasteners, small metal parts and passive components In terms of competitiveness in the industry, the software hardware integration provided by the AI six-sided defect inspection and screening professional machine is an important core competitive advantage of Xiaoshi Intelligent Inspection It is not as simple as it sounds Hong Peijun said with emotion that this special machine is very important in the industrial inspection industry Commonly known as the highly integrated integration of optical mechanisms, electronic controls, software and algorithms, the process requires continuous optimization and iteration, and requires multiple client verifications and modifications After a long period of hard work, the technical threshold has also been raised The AI six-sided defect detection and screening professional machine will be the main product promotion direction of Xiaoshi Intelligent Inspection in the next 3-5 years It is believed that AI combined with measurement technology and surface defect detection will be an important source of core competitiveness of Xiaoshi Intelligent Inspection, Hong Peijun said AI six-sided defect detection and screening professional machine will be the main product promotion direction of Xiaoshi Intelligent Inspection in the next 3-5 years Faced with the booming development of Industry 40 in smart factories, customers often ask "Does quality inspection data have secondary use value" Hong Peijun said that the "AI Industrial Quality Inspection Platform" launched by Xiaoshi Intelligent Inspection has a machine learning mechanism , which can be used for secondary use of quality inspection data to provide customers with multiple functions including real-time monitoring and early warning of production quality, quality traceability analysis, quality factor assessment, process parameter prediction and recommendation Taking the successful introduction into the automotive parts factory as an example, through the prediction and recommendation of process parameters provided by the AI industrial quality inspection platform, when we know the product defects, we build a set of models based on the experience of past masters, coupled with the network connection data from the previous stage, After integration, we have process data, incoming material data, and quality inspection data We can predict whether these machine parameters have run out, and we can recommend whether the process parameters of certain sections should be adjusted up or down Through the AI industrial quality inspection platform, Xiaoshi Intelligent Inspection can help customers connect visual quality inspection results, process data and acceptance standards with the existing MES system of the customer's factory to improve production quality, improve efficiency and reduce costs In terms of business model, Xiaoshi Zhiqian also provides a software subscription system for the deep learning detection modeling platform software It provides public cloud customers with traffic subscription and charges based on the amount of image uploads, while private cloud customers adopt an annual license fee license charging mechanism In addition, the company also provides customers with a buyout charging mechanism for the overall solution equipment, and provides a one-year warranty, after which consumables and software update maintenance fees are charged annually Going in the opposite direction, using both hard and soft methods, with a missed detection rate of less than 1 and rapid modeling in 15 minutes Faced with various small-volume and multi-sample inspection needs in the manufacturing industry, general AI deep learning visual inspection usually requires customers to collect a large number of photos of defective products, which is time-consuming to label, and also causes customers to have difficulty in importing AI, and defective products cannot be collected The introduction cycle is long and implementation is full of risks If there are not enough bad samples, the model will be inaccurate Kosaki Chikan goes in the opposite direction and uses its product "AI Visual Inspection Model Development Tool" to train models through pictures of good products provided by customers It is relatively easy for AI to learn good products, no labeling is required, and the time can be quickly compressed to complete the modeling Take the implementation of IPC electronics industry - AAEON Technology as an example In order to reduce the manpower input of the quality inspection station in the PCBA production line and have standardized quality inspection, Xiaoshi Intelligent Inspection provides an overall solution for PCBA AI visual inspection software and hardware services, and conduct in-line inspection on the factory's highly automated assembly line, effectively saving inspection manpower investment, improving the standardization of quality inspection rates, and improving the problem of inconsistent standards caused by manual visual inspection Through the introduction of AI visual inspection software and hardware integrated solutions, we have effectively helped customers maintain an overkill rate of less than 3 in the past two years, and achieved high-efficiency performance with a missed detection rate of less than 1 In addition, this solution allows practitioners who do not understand AI to quickly operate modeling By installing the modeling tool on the device, when the customer has a new product number and needs to create a model, he only needs to provide 10 pictures of good products to scan under the device It only takes 15 minutes to quickly train the model In terms of product core strategic layout, compared with market competitors who rely solely on general software services to seize all manufacturing markets, it is not feasible to apply it to industrial inspection Hong Peijun has observed over the past 10 years and believes that only software hardware can With technical thresholds and focusing on one industry and field, only by adopting a standardized company's AI six-sided defect detection and screening special machine can it be replicated and scaled up, and the company can truly continue to move towards optimization and create product competitiveness, even if there are other competing products It’s not easy to compete for this pie, Hong Peijun said Xiaoshi Intelligent Inspection’s overall AIAOI visual inspection solution creates rapid modeling and excellent results for customers with a missed detection rate of less than 1 The most competitive AIAOI overall solution provider with global presence For new entrepreneurs, facing business expansion is a challenge every day Hong Peijun said that small companies are easily snatched away by large companies, company talents are poached by high salaries, lack of deep customer relationships, and the business team is not large enough, etc How to overcome this Hong Peijun believes that the key to success and competitiveness of a new start-up company is to be diligent in making up for mistakes, provide better services, provide more immediate feedback, and create more professional solutions to convince customers Since its establishment in 2020, Xiaoshi Intelligent Inspection has always gone against the grain in terms of product core strategic layout, surpassing the competitive market among its peers, and actively taking root in the overall solution of AI visual inspection software and hardware Hong Peijun hopes that Xiaoshi Intelligent Inspection will become the world's most competitive AIAOI overall solution provider for the electronics and semiconductor industries in the future, and provide the top AIAOI professional machines and equipment to the electronics and semiconductor industry customer base Hong Peijun said that the technical capabilities of the company's AI six-sided defect detection and screening professional machine have reached the top domestic level In order to speed up the research and development of professional machines to become more standardized and sell them to overseas markets, the company will conduct a fundraising plan at this stage, hoping to use legal persons such as the Capital Strategy Council to assist in more business connections and fundraising channels For the medium and long-term goals, Xiaoshi Intelligent Inspection will lay out the global market including mainland China and Southeast Asian countries At the same time, it will follow the international footsteps of major OEMs in global layout Under the target inspection project, it will continue to develop specialty products and spread towards the international field 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】日康科技運用AI人臉辨識偵測生理數據 知人知面也知心 自我健康不漏接
Zcon Telehealth uses AI facial recognition to detect physiological data so that people can know everything about their own health

On a weekend morning, Grandma Li, who lives in Taipei, was happily having a video call with her little granddaughter in Tainan through the screen of an AI health management robot Then at 900 am, the foreign domestic helper's mobile app displayed a health management reminder sent by the robot, notifying that Grandma Li needed her daily physiological data measurement Grandma Li faces the camera on the robotrsquos screen, and the screen displays Grandma Li's blood pressure, blood oxygen, heart rate, heart rate variability, and stress index The robot detected that grandma's blood pressure was a little high, and a picture of blood pressure medicines immediately popped up on the screen to help the foreign domestic helper quickly find the medicines, making Grandma Li feel more at ease when taking medicine This AI telehealth care application is not futuristic, but rather the AI-enhanced comprehensive telehealth care solution of Zcon Telehealth, which has been established for 10 years, providing thoughtful companionship for the elderly through AI It can be used for non-contact physiological data measurement in the post-pandemic era, significantly cutting the labor cost of care in half Bobby Pan, the founder and president of Zcon Telehealth, which has accumulated abundant technical capabilities in the telecommunications and banking industries over 20 years, observed that the demand for telehealth care is an inevitable business opportunity, and decided to establish Zcon Telehealth in 2013 He worked hard with the core AI technology team to develop a comprehensive telehealth care solution Four years ago, he set the goal to develop an AI-based telehealth care platform, and returned to school to study in a doctoral program, focusing on the research of contactless detection of physiological data using AI facial recognition technology He successfully obtained an invention patent 2 years later Zcon Telehealth is the third company in the world after an Israeli company and Taiwan's National Chiao Tung University to provide technological and service innovations for AI facial recognition to detect physiological data, and successfully incorporated it into the company's telehealth care management platform As Taiwan becomes an aging society, demand on elderly care will increase and become more diverse In addition, the increase in demand on physiological data measurement due to COVID-19, coupled with the shortage of manpower in care institutions, has highlighted the importance of telehealth care solutions The market demand for telehealth care can be divided into three main service targets home, social residence, and institutions Telehealth care can provide real-time physiological data detection, and the data can be uploaded to the cloud for storage, effectively solving the problem of insufficient caretaking manpower Seeing that the demand for telehealth care is irreversible at home and in care institutions, Bobbdy Pan observed that telehealth care should have five major elements, namely precision care, precision medicine, precision diet, precision health supplement, and AI companion robot He looks forward to the five major elements effectively connecting Zcon Telehealth's healthcare products, and providing more considerate telehealth care services for senior citizens or institutions To this end, Zcon Telehealth uses AI technology to strengthen comprehensive telehealth care solutions The company's products are integrated into four major areas, including telehealth care management platform, tele-psychological consultation platform, AI health management robot, and physiological data detection technology using AI facial recognition AI facial recognition technology contactless physiological measurement obtains data within 30 seconds, saving 12 of the labor cost of care The telehealth care management platform is an important core care platform of Zcon Telehealth It effectively integrates the exclusive measuring equipment provided by the company to daycare center, such as blood pressure monitors, forehead thermometers, and i-GlucoPal - needle-free blood glucose detection By downloading the smart care app of Zcon Telehealth, it can help long-term care institutions collect physiological data records of the elderly, and store the data in the cloud via Bluetooth transmission, allowing institutions to quickly obtain health data reports of the elderly Elderly people can also download the app, and use their own account and password to accurately measure and record their personal physiological data At the same time, family members can also use the account and password of their elders in institutions to keep an eye on the elder's health status and past measurement records The company is currently cooperating with 8 daycare centers affiliated to the Taiwan Rehabilitation Technological Association through the telehealth care management platform, which can significantly save 12 of the care labor cost, and has successfully provided 2,000 elderly people with general home care Regarding the tele-psychological counseling platform, Bobby Pan said that the company began to promote it in 2018, but online psychological counseling was not popular at that time Counseling centers only needed to use LINE or video platforms to provide services It was not until the COVID-19 pandemic in the past two years that caused people to go out less, which caused psychological counseling centers to lose a large number of customers Therefore, tele-psychological counseling platforms have become an important service channel for counseling centers to develop their customer base The tele-psychological counseling platform is provided to counseling centers in the form of an app Its functions include Google Meet video, online appointment, cash flow from payments, case management, account management, and emergency notification Counseling centers obtain a private account through Zcon Telehealth, and will be able to independently monitor the database management status of the counseling center, such as psychologist schedule management Zcon Telehealth thoughtfully provides the UberPsycho app service to clients After downloading the app, customers can locate and instantly match with the nearest counseling center and matching location to complete the search for a counseling center Customers can subsequently make an online video call or go to the counseling center to meet their counseling needs, breaking the limitations of space and meeting customers' needs for real-time consultation or spiritual companionship when they are emotional, truly achieving "Anywhere, Anytime, On-Demand Service" The product is an online psychological counseling platform that has been reviewed and approved by the Health Bureau and is compliant with regulations Counseling centers only need to apply online to start online counseling services, and do not need to worry about system setup At present, the tele-psychological counseling platform has successfully cooperated with 18 counseling offices in Taiwan Recognizing that AI companionship and housekeeping are important trends in telehealth care, Zcon Telehealth launched Taiwan's original AI health management robot, integrating hardware manufacturers with health management software services provided by Zcon Telehealth The service functions of the AI health management robot include the physiological measurement of Zcon Telehealth's Smart Care app combined with its own measuring equipment blood pressure meter, forehead thermometer, blood glucose meter, cloud storage of physiological measurement data and abnormal data notification, remote video monitoring, caregiver work reminders, medication reminders, and physiological data functions based on AI facial recognition The AI health management robot is mainly targeted at families with foreign caregivers Employers can set work item and time reminders on the Zcon Telehealth Smart Care app, such as accompanying elders for a walk, elders taking medicine, or taking photos while the elders are in bed The robot's screen or voice playback reminds foreign caregivers of work items when caring for the elderly When the foreign caregivers finish their work, they must tap the complete button on the robot's screen to indicate that the task was completed The AI health management robot can help employers effectively remotely track whether foreign caregivers have completed daily elder care tasks as scheduled In addition, employers can have video conversations with their elders through the app and the screen of the AI health management robot The screen can also display pictures of medicine to reduce the risk of elderly people taking the wrong medicine Bobby Pan said that "zero contact" has become an important hygiene behavior in the post-pandemic era Combined with telehealth care, Zcon Telehealth has launched AI facial recognition technology to detect physiological data, which is different from typical wearable devices in the market, such as smart watches or bracelets that use photoplethysmography PPG for contact-based physiological detection Zcon Telehealth uses remote photoplethysmography RPPG for facial detection This method extracts signals from the tiny periodic color changes in light reflected from the skin caused by heartbeat RPPG can be roughly described as a modified version of reflective PPG, in which ambient light replaces LED and a camera lens replaces the photoelectric detector Physiological data detection technology based on AI facial recognition uses contactless measurement to detect changes in facial blood flow through images This technology can simultaneously integrate measurement of blood pressure, blood oxygen, heart rate, heart rate variability HRV, and stress index Users only need to face a regular webcam or mobile phone lens for 5 seconds, and reference data of the five physiological indicators can be detected and displayed within 30 seconds The data can be viewed in Android, iOS, or web version This product can achieve convenient self-health management and measurement functions for those who frequently travel abroad, workers such as security guards, service providers such as taxi drivers, or migrant workers, replacing the inconvenience of carrying various physiological measurement equipment in the past Zcon Telehealth is the third company in the world to provide physiological data detection technology based on AI facial recognition The company has successfully applied for an invention patent due to the innovation of this technology and services AI facial recognition health management has successfully cooperated with the health management center of a hospital in Kaohsiung, and provides the center's members who download the app with self-health measurement services In addition to health examination centers, the AI facial recognition health management service also cooperates with domestic TV manufacturers to develop customized Android TV apps and integrate them into Internet-connected TVs to provide health measurement detection services Physiological data detection technology based on AI facial recognition can quickly measure and provide physiological data - Demonstration by Bobby Pan, founder and president of Zcon Telehealth Psychological consultation AI brainwave detection equipment to understand customers' mental health status in advance In terms of tele-psychological counseling platform services, Zcon Telehealth not only assisted counseling centers with developing new remote customer service channels during the pandemic, but also uses the UberPsycho app to quickly help customers match with psychological counseling centers that suit them It has also successfully provided value-added services that combine psychological counseling at counseling centers with AI brainwave equipment for brain health assessment through clinical verification It also obtained brain assessment and test reports, and then guided customers to appropriate psychologists for counseling "More than 23 million people in Taiwan receive psychological counseling services every year, and about 110 of them, or more than 230,000 people, need further psychiatric treatment" In addition, the psychologists have different clinical experience and judgment Bobby Pan pointed out that if psychological counseling can be combined with AI brainwave equipment for brain health assessment, and it can provide customers with the early prevention mechanisms of "mental health examination" and "psychological counseling" He believes that the company can quickly grasp the customer's mental state and prevent them from doing something they will regret With the support of the AI HUB project of the Industrial Development Bureau, Ministry of Economic Affairs, Zcon Telehealth cooperated with 5 counseling centers in field verification, providing the counseling centers with AI brain health assessment equipment The customer test report includes simple mental assessment, heart rhythm assessment, autonomic nervous system assessment, behavioral response assessment, brain health assessment, neurological response assessment, and brain emotion assessment In terms of breakthroughs in AI technology, Zcon Telehealth connects devices through a brain-computer interface for brain health assessment indicators, transmits physiological data, and uses a long-short-term memory model and convolutional neural network to analyze neural indicators It automatically generates a cognitive function assessment report through cloud services as the quantitative result of mental health examination This value-added service of the verified mental health examination solution has been actively expanded to all counseling centers in Taiwan through cooperating counseling centers In the future, the company will continue to cooperate with medical institutions and health examination centers to expand its business Psychological consultation AI brainwave detection equipment to determine mental health status in advance In terms of business model, physiological data detection technology based on AI facial recognition uses a non-binding payment mechanism Individuals or companies will receive AI blood oxygen detection cards provided by Zcon Telehealth, and scan the QRCode on the card using their mobile phones for unlimited self-health measurements within one month They only need to pay NT300 per month, which is quite affordable In addition, the fee for the telehealth care management platform is also very affordable at only NT100 for each account For the tele-psychological counseling platform, Zcon Telehealth signs annual contracts and bills customers on monthly basis The AI health management robot is provided for customers to buy out Looking towards the international market while based in Taiwan, developing diverse telehealth services From the perspective of Zcon Telehealth, how to successfully develop products, market them, and expand business opportunities has been a challenge since the company was founded Among them, the company's development of physiological data detection technology based on AI facial recognition was the most challenging Bobby Pan said that since there is no precedent in the industry, the only way was to go back to school to study Fortunately, he was admitted in a doctoral program two years ago and read countless foreign journals, which he then integrated into product design and development It took 2 years of hard work to achieve this result Zcon Telehealth is not only passionate about the development of AI-enhanced telehealth care services, but also believes that AI-based contactless physiological health measurement and data can provide people and care institutions with a more affordable, convenient, fast, and considerate health measurement option in the post-pandemic era In terms of business strategy, Bobby Pan hopes that recent promotion of the physiological data detection technology based on AI facial recognition will continue to increase market share and create cooperation opportunities with channels To this end, the SDK Software Development Kit developed by Zcon Telehealth allows any application owner to embed it into their solution, and can use the SDK to directly detect physiological data on Android or iOS devices It is also applicable to mobile phones, tablets, smart TVs, or smart health mirrors In the future, Zcon Telehealth will primarily target large-scale health companies for cooperation, and looks forward to finding more potential partners with the assistance of the Institute for Information Technology III In the past two years, Zcon Telehealth has actively expanded into the field of AI healthcare and maintained its leadership in AI facial recognition technology Facing the fiercely competitive AI healthcare industry, Bobby Pan said that Zcon Telehealth must plan ahead and will first provide physiological data detection technology based on AI facial recognition to charity and religious groups free of charge, in order to increase product visibility in the short-term In the mid-term, Zcon Telehealth will partner with large health companies, such as health examination centers, and utilize the big data collected through the cooperation to plan customized health products and services For long-term development, Zcon Telehealth plans to set up a branch in Texas, USA by the end of this year and establish local distribution channels It will actively expand business to emerging potential markets, such as Vietnam, the Middle East, and South America You can know what people look like but not what's going on inside Zcon Telehealth breaks through the traditional approach and uses AI facial recognition technology to detect multiple physiological data in 30 seconds, gaining insight into an individualrsquos current health condition, so that it can not only know what people look like, but also what's going on inside Bobby Pan said that it took years of hard work to complete the development of physiological data detection technology based on AI facial recognition Zcon Telehealth is looking towards international markets while it is based in Taiwan, and will develop diverse telehealth services Bobby Pan, founder and president of Zcon Telehealth