On a weekend morning, Grandma Li, who lives in Taipei, was happily having a video call with her little granddaughter in Tainan through the screen of an AI health management robot Then at 900 am, the foreign domestic helper's mobile app displayed a health management reminder sent by the robot, notifying that Grandma Li needed her daily physiological data measurement Grandma Li faces the camera on the robotrsquos screen, and the screen displays Grandma Li's blood pressure, blood oxygen, heart rate, heart rate variability, and stress index The robot detected that grandma's blood pressure was a little high, and a picture of blood pressure medicines immediately popped up on the screen to help the foreign domestic helper quickly find the medicines, making Grandma Li feel more at ease when taking medicine This AI telehealth care application is not futuristic, but rather the AI-enhanced comprehensive telehealth care solution of Zcon Telehealth, which has been established for 10 years, providing thoughtful companionship for the elderly through AI It can be used for non-contact physiological data measurement in the post-pandemic era, significantly cutting the labor cost of care in half Bobby Pan, the founder and president of Zcon Telehealth, which has accumulated abundant technical capabilities in the telecommunications and banking industries over 20 years, observed that the demand for telehealth care is an inevitable business opportunity, and decided to establish Zcon Telehealth in 2013 He worked hard with the core AI technology team to develop a comprehensive telehealth care solution Four years ago, he set the goal to develop an AI-based telehealth care platform, and returned to school to study in a doctoral program, focusing on the research of contactless detection of physiological data using AI facial recognition technology He successfully obtained an invention patent 2 years later Zcon Telehealth is the third company in the world after an Israeli company and Taiwan's National Chiao Tung University to provide technological and service innovations for AI facial recognition to detect physiological data, and successfully incorporated it into the company's telehealth care management platform As Taiwan becomes an aging society, demand on elderly care will increase and become more diverse In addition, the increase in demand on physiological data measurement due to COVID-19, coupled with the shortage of manpower in care institutions, has highlighted the importance of telehealth care solutions The market demand for telehealth care can be divided into three main service targets home, social residence, and institutions Telehealth care can provide real-time physiological data detection, and the data can be uploaded to the cloud for storage, effectively solving the problem of insufficient caretaking manpower Seeing that the demand for telehealth care is irreversible at home and in care institutions, Bobbdy Pan observed that telehealth care should have five major elements, namely precision care, precision medicine, precision diet, precision health supplement, and AI companion robot He looks forward to the five major elements effectively connecting Zcon Telehealth's healthcare products, and providing more considerate telehealth care services for senior citizens or institutions To this end, Zcon Telehealth uses AI technology to strengthen comprehensive telehealth care solutions The company's products are integrated into four major areas, including telehealth care management platform, tele-psychological consultation platform, AI health management robot, and physiological data detection technology using AI facial recognition AI facial recognition technology contactless physiological measurement obtains data within 30 seconds, saving 12 of the labor cost of care The telehealth care management platform is an important core care platform of Zcon Telehealth It effectively integrates the exclusive measuring equipment provided by the company to daycare center, such as blood pressure monitors, forehead thermometers, and i-GlucoPal - needle-free blood glucose detection By downloading the smart care app of Zcon Telehealth, it can help long-term care institutions collect physiological data records of the elderly, and store the data in the cloud via Bluetooth transmission, allowing institutions to quickly obtain health data reports of the elderly Elderly people can also download the app, and use their own account and password to accurately measure and record their personal physiological data At the same time, family members can also use the account and password of their elders in institutions to keep an eye on the elder's health status and past measurement records The company is currently cooperating with 8 daycare centers affiliated to the Taiwan Rehabilitation Technological Association through the telehealth care management platform, which can significantly save 12 of the care labor cost, and has successfully provided 2,000 elderly people with general home care Regarding the tele-psychological counseling platform, Bobby Pan said that the company began to promote it in 2018, but online psychological counseling was not popular at that time Counseling centers only needed to use LINE or video platforms to provide services It was not until the COVID-19 pandemic in the past two years that caused people to go out less, which caused psychological counseling centers to lose a large number of customers Therefore, tele-psychological counseling platforms have become an important service channel for counseling centers to develop their customer base The tele-psychological counseling platform is provided to counseling centers in the form of an app Its functions include Google Meet video, online appointment, cash flow from payments, case management, account management, and emergency notification Counseling centers obtain a private account through Zcon Telehealth, and will be able to independently monitor the database management status of the counseling center, such as psychologist schedule management Zcon Telehealth thoughtfully provides the UberPsycho app service to clients After downloading the app, customers can locate and instantly match with the nearest counseling center and matching location to complete the search for a counseling center Customers can subsequently make an online video call or go to the counseling center to meet their counseling needs, breaking the limitations of space and meeting customers' needs for real-time consultation or spiritual companionship when they are emotional, truly achieving "Anywhere, Anytime, On-Demand Service" The product is an online psychological counseling platform that has been reviewed and approved by the Health Bureau and is compliant with regulations Counseling centers only need to apply online to start online counseling services, and do not need to worry about system setup At present, the tele-psychological counseling platform has successfully cooperated with 18 counseling offices in Taiwan Recognizing that AI companionship and housekeeping are important trends in telehealth care, Zcon Telehealth launched Taiwan's original AI health management robot, integrating hardware manufacturers with health management software services provided by Zcon Telehealth The service functions of the AI health management robot include the physiological measurement of Zcon Telehealth's Smart Care app combined with its own measuring equipment blood pressure meter, forehead thermometer, blood glucose meter, cloud storage of physiological measurement data and abnormal data notification, remote video monitoring, caregiver work reminders, medication reminders, and physiological data functions based on AI facial recognition The AI health management robot is mainly targeted at families with foreign caregivers Employers can set work item and time reminders on the Zcon Telehealth Smart Care app, such as accompanying elders for a walk, elders taking medicine, or taking photos while the elders are in bed The robot's screen or voice playback reminds foreign caregivers of work items when caring for the elderly When the foreign caregivers finish their work, they must tap the complete button on the robot's screen to indicate that the task was completed The AI health management robot can help employers effectively remotely track whether foreign caregivers have completed daily elder care tasks as scheduled In addition, employers can have video conversations with their elders through the app and the screen of the AI health management robot The screen can also display pictures of medicine to reduce the risk of elderly people taking the wrong medicine Bobby Pan said that "zero contact" has become an important hygiene behavior in the post-pandemic era Combined with telehealth care, Zcon Telehealth has launched AI facial recognition technology to detect physiological data, which is different from typical wearable devices in the market, such as smart watches or bracelets that use photoplethysmography PPG for contact-based physiological detection Zcon Telehealth uses remote photoplethysmography RPPG for facial detection This method extracts signals from the tiny periodic color changes in light reflected from the skin caused by heartbeat RPPG can be roughly described as a modified version of reflective PPG, in which ambient light replaces LED and a camera lens replaces the photoelectric detector Physiological data detection technology based on AI facial recognition uses contactless measurement to detect changes in facial blood flow through images This technology can simultaneously integrate measurement of blood pressure, blood oxygen, heart rate, heart rate variability HRV, and stress index Users only need to face a regular webcam or mobile phone lens for 5 seconds, and reference data of the five physiological indicators can be detected and displayed within 30 seconds The data can be viewed in Android, iOS, or web version This product can achieve convenient self-health management and measurement functions for those who frequently travel abroad, workers such as security guards, service providers such as taxi drivers, or migrant workers, replacing the inconvenience of carrying various physiological measurement equipment in the past Zcon Telehealth is the third company in the world to provide physiological data detection technology based on AI facial recognition The company has successfully applied for an invention patent due to the innovation of this technology and services AI facial recognition health management has successfully cooperated with the health management center of a hospital in Kaohsiung, and provides the center's members who download the app with self-health measurement services In addition to health examination centers, the AI facial recognition health management service also cooperates with domestic TV manufacturers to develop customized Android TV apps and integrate them into Internet-connected TVs to provide health measurement detection services Physiological data detection technology based on AI facial recognition can quickly measure and provide physiological data - Demonstration by Bobby Pan, founder and president of Zcon Telehealth Psychological consultation AI brainwave detection equipment to understand customers' mental health status in advance In terms of tele-psychological counseling platform services, Zcon Telehealth not only assisted counseling centers with developing new remote customer service channels during the pandemic, but also uses the UberPsycho app to quickly help customers match with psychological counseling centers that suit them It has also successfully provided value-added services that combine psychological counseling at counseling centers with AI brainwave equipment for brain health assessment through clinical verification It also obtained brain assessment and test reports, and then guided customers to appropriate psychologists for counseling "More than 23 million people in Taiwan receive psychological counseling services every year, and about 110 of them, or more than 230,000 people, need further psychiatric treatment" In addition, the psychologists have different clinical experience and judgment Bobby Pan pointed out that if psychological counseling can be combined with AI brainwave equipment for brain health assessment, and it can provide customers with the early prevention mechanisms of "mental health examination" and "psychological counseling" He believes that the company can quickly grasp the customer's mental state and prevent them from doing something they will regret With the support of the AI HUB project of the Industrial Development Bureau, Ministry of Economic Affairs, Zcon Telehealth cooperated with 5 counseling centers in field verification, providing the counseling centers with AI brain health assessment equipment The customer test report includes simple mental assessment, heart rhythm assessment, autonomic nervous system assessment, behavioral response assessment, brain health assessment, neurological response assessment, and brain emotion assessment In terms of breakthroughs in AI technology, Zcon Telehealth connects devices through a brain-computer interface for brain health assessment indicators, transmits physiological data, and uses a long-short-term memory model and convolutional neural network to analyze neural indicators It automatically generates a cognitive function assessment report through cloud services as the quantitative result of mental health examination This value-added service of the verified mental health examination solution has been actively expanded to all counseling centers in Taiwan through cooperating counseling centers In the future, the company will continue to cooperate with medical institutions and health examination centers to expand its business Psychological consultation AI brainwave detection equipment to determine mental health status in advance In terms of business model, physiological data detection technology based on AI facial recognition uses a non-binding payment mechanism Individuals or companies will receive AI blood oxygen detection cards provided by Zcon Telehealth, and scan the QRCode on the card using their mobile phones for unlimited self-health measurements within one month They only need to pay NT300 per month, which is quite affordable In addition, the fee for the telehealth care management platform is also very affordable at only NT100 for each account For the tele-psychological counseling platform, Zcon Telehealth signs annual contracts and bills customers on monthly basis The AI health management robot is provided for customers to buy out Looking towards the international market while based in Taiwan, developing diverse telehealth services From the perspective of Zcon Telehealth, how to successfully develop products, market them, and expand business opportunities has been a challenge since the company was founded Among them, the company's development of physiological data detection technology based on AI facial recognition was the most challenging Bobby Pan said that since there is no precedent in the industry, the only way was to go back to school to study Fortunately, he was admitted in a doctoral program two years ago and read countless foreign journals, which he then integrated into product design and development It took 2 years of hard work to achieve this result Zcon Telehealth is not only passionate about the development of AI-enhanced telehealth care services, but also believes that AI-based contactless physiological health measurement and data can provide people and care institutions with a more affordable, convenient, fast, and considerate health measurement option in the post-pandemic era In terms of business strategy, Bobby Pan hopes that recent promotion of the physiological data detection technology based on AI facial recognition will continue to increase market share and create cooperation opportunities with channels To this end, the SDK Software Development Kit developed by Zcon Telehealth allows any application owner to embed it into their solution, and can use the SDK to directly detect physiological data on Android or iOS devices It is also applicable to mobile phones, tablets, smart TVs, or smart health mirrors In the future, Zcon Telehealth will primarily target large-scale health companies for cooperation, and looks forward to finding more potential partners with the assistance of the Institute for Information Technology III In the past two years, Zcon Telehealth has actively expanded into the field of AI healthcare and maintained its leadership in AI facial recognition technology Facing the fiercely competitive AI healthcare industry, Bobby Pan said that Zcon Telehealth must plan ahead and will first provide physiological data detection technology based on AI facial recognition to charity and religious groups free of charge, in order to increase product visibility in the short-term In the mid-term, Zcon Telehealth will partner with large health companies, such as health examination centers, and utilize the big data collected through the cooperation to plan customized health products and services For long-term development, Zcon Telehealth plans to set up a branch in Texas, USA by the end of this year and establish local distribution channels It will actively expand business to emerging potential markets, such as Vietnam, the Middle East, and South America You can know what people look like but not what's going on inside Zcon Telehealth breaks through the traditional approach and uses AI facial recognition technology to detect multiple physiological data in 30 seconds, gaining insight into an individualrsquos current health condition, so that it can not only know what people look like, but also what's going on inside Bobby Pan said that it took years of hard work to complete the development of physiological data detection technology based on AI facial recognition Zcon Telehealth is looking towards international markets while it is based in Taiwan, and will develop diverse telehealth services Bobby Pan, founder and president of Zcon Telehealth

Taiwan is moving towards an aging society, and the demand for long-term care for seniors has increased significantly The invisible killer of long-term care - the fall of an elder is an unspeakable pain for home caregivers and care institutions How to turn every unexpected crisis into the most immediate and warm care is a true test of the adaptability and innovation of smart care In order to make filial piety easier, Foreaider Technology has launched the intelligent sensing mattress Foreaider-Z, a thoughtful auxiliary device that can prioritize the physiological information of the elders, allowing the elders to live with dignity, make up for the lack of care manpower, improve the quality of care, and reduce the cost of care The fall rate reaches more than 25, effectively saving more than 200,000 yuan in care costs per person per year “To take care of my mother” was the original intention of Furen Technology when it was established in 2018 Luo Yilin, founder and general manager of Furen Technology, said that he has been a caregiver for more than 10 years and recalled that his mother had A patient with severe mental illness spent 20-30 years in a nursing home Because he was reluctant to leave his elderly mother, Luo Yilin decided to shoulder the heavy responsibility of taking care of her In the past, my mother stayed in a nursing home for a long time, which made her unwilling to contact strangers and made her feel insecure about changes in the environment and space This is why Furen Technology "makes filial piety simpler without changing the living environment of the elderly" "Let the elderly live with dignity" as the ultimate goal of the product, we decided to use advanced sensing technology and AI analysis to deliver appropriate care information to caregivers, eliminating the physical and mental torture that caregivers experience when caring for the elderly We look forward to using smart care AI Technology makes interacting with elders easier Elder falls are the most common accidents that occur when caring for the elderly at home Bed exit warning technology has become one of the important demand indicators for caring for the elderly, Luo Yilin said Insufficient manpower at night is often a headache for the operation of nursing institutions They can only handle daily routine care affairs, but cannot properly manage emergencies or minor symptoms of the elderly, such as falls at the bedside, temporary physical discomfort such as aspiration pneumonia, etc It is a problem that cannot be properly handled by the current ward inspection and shift handover mechanism For nursing institutions, taking bedside falls as an example, a fall may increase the average annual care cost by more than 200,000 yuan per person In order to build a non-verbal communication bridge between caregivers and care recipients, help care institutions quickly respond to the elderly's physiological and medical information, and improve medical care schedule planning, Luo Yilin and the core team gathered caregivers, doctors, and senior engineers and other professionals, jointly independently developed the "Smart Sensing Mattress" Foreaider-Z to provide homes and care institutions with more thoughtful and high-quality hardware and software AI smart care solutions Helping people without being too strict and helping people without blame is the founding purpose of Helper Technology, which mainly delivers on two levels The first is to put people first and make caring for the elderly a warm interaction In addition, caregivers should have a selfless dedication mentality It has been observed that the cared for may not be willing to express their own needs due to different reasons If the needs of the elders can be grasped through smart care technology, it will not only bring more dignity and dignity to the elders Space can reduce unnecessary communication misunderstandings, make the care process smoother, and reduce care costs Smart sensing mattress, the caring guardian of the elders, reducing the fall rate by more than 25 In the technological breakthrough of smart sensing mattresses, combined with the physiological micro-motion sensing technology developed by Furen Technology, it uses air pressure changes for physiological sensing and AI algorithms, so that caregivers do not need to replace the original mattress Place the smart sensing mattress with a thickness of less than 1 centimeter under the elder's original mattress, plug it in and connect it to the Internet Wait 3 minutes for the environment parameters to be automatically matched and set, and the pressure on the bed can begin to be accurately detected changes and interpret the actions and behaviors of the elderly For critically ill and long-term care recipients in nursing institutions, as well as the elderly and infants at home, Furen Technology has launched three versions of smart sensing mattresses, including the smart sensing mattress "Lite version", "standard version" and " Pro version" The Lite version entry-level version, combined with air pressure change sensing technology, can provide home caregivers with relevant identification functions to warn the elderly when leaving bed and inquire about daily routines The OTTALK home care bell APP can be downloaded through the mobile phone, and the caregiver can remotely Set the bed exit warning time and pay attention to the elderly's status of leaving the bed or not, and check the status of work and rest through the mobile phone The standard version, in addition to the bed exit alarm function, can provide caregivers with data measurement status of the elderly's heart rate and breathing during sleep through analog signal calculation technology For the Smart Sensing Mattress Pro version, a three-stage warning function of bed-sitting-up-leaving the bed is specially added, as well as sleep status records such as time in bed, hours in bed, hours of light sleep, hours of deep sleep, hours awake, and number of respiratory arrests and other information, hoping to provide better and more timely services to end customers In terms of business model, Furen Technology provides small-scale care units with a buyout system that integrates smart sensing mattress software technology In terms of cooperation with SI industry players, the company provides hardware equipment for integration and creates more promotion opportunities through SI channels For the empirical application of clinical trials, Furen Technology has currently cooperated with Taipei An'an Nursing Home to successively introduce smart sensing mattresses such as Lite, standard, Pro and other functional products into the care environment to provide diversified services for the elderly Intimate and convenient services of intelligent care During the cooperation process, since An'an Nursing Home is a small institution with a shortage of manpower, the bed exit warning function of the smart sensing mattress helps caregivers quickly remotely determine whether the elderly has left the bed or has fallen, effectively reducing the fall rate by more than 25 Through physiological micro-motion sensing technology, it can quickly help caregivers record the elderly's sleep status the previous night, creating a more convenient communication mode and information exchange mechanism between caregivers and family members In addition, the implementation of smart sensing mattresses can help nursing institutions obtain more positive evaluations in the evaluation Furen Technology develops smart sensing mattresses through physiological micro-motion sensing technology Smart sensing mattress voice AI recognition reduces the number of people sent to hospital for aspiration pneumonia to less than 5 of the overall number of cases Optimizing the voice AI recognition establishment mechanism has always been the goal of Furen Technology’s efforts to improve Luo Yilin said that he was very grateful to Furen Technology for having the opportunity to participate in the development plan of AI care services for respiratory diseases under the guidance of the Industrial Bureau and the Information Policy Council painting, and conducted field clinical demonstration at Puli Christian Hospital Through this project, not only the smart sensing mattress uses AI voice recognition and calculation technology to become more sophisticated, but also an AI training optimization framework is established to allow caregivers at Puli Christian Hospital to respond to the elderly’s upper respiratory tract-cough sounds and lower respiratory tract symptoms -The identification and warning performance of heartbeat and respiratory rate changes are more optimized, and the number of people sent to the hospital due to aspiration pneumonia in care institutions is effectively reduced to no more than 5 of the total number of cases in the month It is believed that with the integration of smart sensing mattresses and respiratory disease AI care services, the service is expected to spread to 5 domestic medical institutions this year Luo Yilin said excitedly that not only that, the smart sensing mattress has also been favored by Japanese dealers and conducted product testing In the next stage, business promotion in Japan will be launched Smart sensing mattress-assisted care institutions reduce the number of people sent to hospital due to aspiration pneumonia Create the integration of long-term care industry software, hardware and service ecosystem to make care simpler Although Furen Technology has only been established for 4 years, it took 9 years to complete product technology research and development Luo Yilin expressed his gratitude for supporting and recognizing the company's entrepreneurial philosophy despite limited manpower and resources The guidance and support of the distinguished people as well as the AI Industry Promotion Plan of the Industrial Bureau of the Ministry of Economic Affairs and the Corporate Information Strategy Council For a small start-up like Furen Technology, there are always challenges and learnings in terms of funding, technical issues, obtaining and processing of production materials and parts However, Huangtian pays off its hard work Driven by the ultimate goal of "making filial piety easier", Furen Technology strives to make smart sensing mattresses the first smart care product in Taiwan that uses air pressure sensing physiological information For the original intention of starting a business that emphasizes the orientation of social value, how to make smart sensing mattresses take into account social value while maintaining a win-win and balance of commercial interests is a strategic issue that Luo Yilin must carefully consider when operating the company's products and business development In the face of business layout, Furen Technology will work hard to stabilize operations and marketing operations in the near future to give back to investors and target customers who have supported the company for a long time In addition, Furen Technology is more active in international business development and product testing in Japan, Vietnam and Poland Regarding the mid-term planning, Luo Yilin believes that the care needs and services of the elderly cannot be completed independently by one industry Furen Technology looks forward to cooperating with more like-minded smart care industry players in the future By gathering the professional energy of each industry, we can build a complete Only with a diverse product chain mechanism can we work together to conquer domestic and foreign markets To this end, Luo Yilin hopes that the company can create an integration of the software, hardware and service ecosystem of the long-term care industry and realize its wish to make care simpler Looking forward to the future, Furen Technology will hope to move from long-term care to preventive medicine I believe that if preventive medicine is managed properly, it will definitely make a great contribution to saving the cost of long-term care Luo Yilin said that more importantly, it will help the elderly in their later life Halftime enjoys a more understanding quality of care and a bright and hopeful life Luo Yilin, CEO of Furen Technology「Translated content is generated by ChatGPT and is for reference only Translation date：2024-05-19」

Compared to Japan, where 90 of golf courses operate without caddies and use an automated service model, golf course management in Taiwan still heavily relies on human labor Facing a labor shortage of up to 70, adopting a site and membership management platform to provide intelligent golf services may be a transformation worth considering for golf course operators 'Taiwan's software technology is comparable to international standards and definitely has the capability to compete in the global market,' says Tsung-Che Liao, co-founder and CEO of Golface, established in 2014 with the vision to leverage technology at its core, aiming to create Taiwan's first golf entertainment platform With over 9 years vested in cultivating intelligent golf services, Liao is well-versed in the nuances of golf course services He has considerable domain knowledge and has launched a comprehensive intelligent golf solution The world's first networked smart golf cart hits the road automation of golf courses is no longer just a dream In mid-May, Golface's newly developed ARES Smart Golf Cat, the world's first networked smart golf cart, officially became operational Equipped with a dedicated vehicle computer mainframe, dual network systems, AI-based visual recognition cameras, and high-precision GPS tracking, golf courses can now confidently allow golfers to drive themselves The system enables real-time monitoring of any driving violations, and the presence of digital consumption traces allows for insurance coverage The procedure is as follows golfers book the cart via a reservation platform, receive a QR code, pay through the platform, and unlock the cart with the QR code at the golf course The golf cart can then be driven onto the course The course management platform can monitor and restrict the areas through which the cart can travel, ensuring it does not leave the paths Upon completion, the cart is returned through a tablet in the cart In instances of any infractions, penalties are applied directly through the user's account, and for severe violations, future access to the carts may be prohibited This achieves the goal of 'automation' ARES Smart Golf Cat is the world's first networked smart golf cart, officially in service since May 2022 'As labor costs continue to rise, recruiting and training caddies are becoming common pain points in the market While Taiwan's courses still employ caddies, there's a 70 labor shortage,' Tsung-Che Liao added This smart golf cart tablet, combined with a mobile app, has become the ultimate smart caddy Golface is striving to complete the last piece of the 'automated golf course' puzzle Amassing digital consumption trails for advanced client segmentation services Starting with consumer needs, Golface has sequentially launched services like the golf cart tablet, mobile app, golf reservation platform, instructional videos Golface TV, golf tourism, and smart carts The smart cart has been operational since May 2022, currently featuring four units with plans for mass production in the latter half of 2022 Although the cart currently requires manual operation by golfers, remote operation is anticipated early in 2023, with autonomous driving expected in the third phase Via the cart tablet and management system, staff can understand the status of the course through on-screen visual representations, showing each cart's real-time and relative location, departure times, and duration of service per hole, which aids course managers in monitoring on-course consumption effectively, thus reducing traffic jams and customer complaints 'Previously, we relied on staff's mental imagery now, we can employ imagery to visualize real-time situations on the course This makes it possible for those who don't understand golf to work in this field,' emphasized Tsung-Che Liao While course control has traditionally been handled by experienced professional players, the shortage of skilled professionals makes hiring even more challenging Therefore, replacing manpower with digital tools yields twice the result with half the effort The golf cart tablet has entered the Japanese golf market, installed at Fukuoka Century Golf Club Golface's golf cart tablet has been introduced to 14 domestic courses, and has now officially entered the Japanese market, favored by Fukuoka Century Golf Club, where tablets have been installed in carts providing automatic voice announcements for hitting strategies, distance measurements, and visual charts displaying hitting data During the COVID-19 pandemic, with borders closed, Golface utilized OTA technology to provide software updates and troubleshooting, ensuring uninterrupted services, which was highly appreciated by the Japanese golf courses Tsung-Che Liao remarks that Taiwan's software technology is not inferior to other countries like Japan, but more support from golf courses is needed to help transform the industry intelligently 'To assist in the transformation of golf courses, the first step is digitalization,' Liao pointed out By helping courses accumulate data and understand customer service cycles and hitting rhythms, it enables courses to avoid congestion and serve more customers To date, Golface has accumulated data on over 20,000 teams, 35 million scorecards, and over 10 million records This data helps enhance management performance, segment customer layers, reduce complaints, and plan marketing strategies for off-peak periods Golface co-founder and CEO Tsung-Che Liao has spent 9 years deepening intelligent golf services, aiming to build Taiwan's first golf entertainment platform「Translated content is generated by ChatGPT and is for reference only Translation date：2024-05-19」