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【2020 Solutions】 SiYan Technology leverages AI to utilize Line@ for closing gaps

Targeting over 21 million Line users in Taiwan, Zhang Zhikai, with five years of app development experience at ASUS, aims to create a lightweight and fast online service. By choosing Line@ as the starting point, he established SiYan Technology, assisting Taiwan's SMEs to adopt the new retail trend in a cost-effective manner.

Behind these significant numbers, can the hidden business opportunities be seized?

According to statistics, by the end of 2018, Line users in Taiwan exceeded 21 million, with over a billion messages sent daily. On average, each individual sends more than 60 messages throughout the day, with Line becoming an integral part of daily life - from the moment they wake up, through meals, and even before sleep, always staying connected with friends and family via Line.

Line@ offers a one-stop online shop service.

▲Line@ offers a one-stop online shop service.

Zhang Zhikai, the co-founder and CEO of SiYan Technology, noted that developing an app involves substantial initial and ongoing marketing costs to reach users' smartphones. The cost of developing an app runs between 300,000 to 500,000 NTD, and the ensuing marketing expenses can be staggering. These high costs make it challenging for small and medium businesses to afford the app on their own, which could hinder business transformation. Therefore, SiYan Technology has developed the Line@ one-stop online shop service, which uses data analytics to better manage membership communities, continuously evolving an AI membership management system to optimize various functions and effectively retain customers.

Line@ provides multiple service features.

▲Line@ provides multiple service features.

Segmenting customer groups, offering precise and personalized promotional services

SiYan Technology's developed AI membership management system aggregates data from consumer records and user activities on Line@. It categorizes users based on their loyalty into VIP customers, fickle customers, and ghost customers. Marketing strategies are then tailored for different groups. For instance, VIP customers might be offered incentives like deposit bonuses; fickle customers might receive discount coupons to encourage retention; and ghost customers may be overlooked to save on marketing expenses, hence concentrating resources for more significant revenue growth for SMEs.

Line@ allows for custom customer tags, identifying customer groups.

▲Line@ allows for custom customer tags, identifying customer groups.

At this stage in the market, such applications are either supplementary software or priced too high, making them unsuitable for small to medium-sized businesses. Zhang Zhikai expressed that the AI membership system developed by SiYan Technology is particularly well-suited for street-side shops or traditional service businesses like laundromats and catering. Traditionally, these businesses have low control over their customer base, and Line@'s one-stop online store service aims to be fast, low-cost, and easy to use as long as the business has Line@, with no need for complex programming, making it a simple and quick service for small and medium-sized enterprises to adopt.

Since its launch, the AI membership system combined with Line@'s online store service has accumulated over 2,000 data entries. As more businesses join and the number of members increases, the substantial amount of data collected makes the AI system more intelligent and humanized, allowing businesses to understand their customer profiles more accurately.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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【解決方案】聲麥無線推出殺手級5G即時AI語音翻譯 降低5成口譯成本
VM-Fi launches killer 5G real-time AI voice translator that reduces interpretation costs by 50%

With "Voice as a Service VaaS", VM-Fi Inc launched the world's leading 5G real-time AI voice translation service "VM-Fi," providing AI real-time translation subtitles TranSpeech and AI multi-lingual smart counter TransDisplay The service is applied to real-time translation services in diverse fields, such as international exhibitions, tourism industry, and retail stores The translation service can be quickly set up in 15 minutes, which can significantly reduce the customer's interpretation service cost by 50, creating benefits in terms of time and labor costs This killer application is a product launched by VM-Fi, which has been established for three years It can significantly reduce the cost of interpretation by half It successfully entered the Japanese market and is highly popular among consumers TranSpeech real-time subtitles for speeches and TransDisplay smart counter AI service solution For organizers of international forums and exhibitions, paying high interpretation fees has always been a common pain point hard to put into words According to statistics, to hold an all-English forum in Taiwan, including two interpreters, setting up an interpretation booth, on-site radio station, control panel, and audio, the total cost will be at least NT100,000 to meet the on-site interpretation needs Established in September 2020, VM-Fi launched the "VM-Fi 5G real-time AI voice translation service" In just 2 years, and successively won the Mobileheroes of the Ministry of Economic Affairs Industrial Development Bureau, Start-up competition in the Smart City Project, Qualcomm Innovate in Taiwan Challenge QITC, Japan's JR Kyushu Innovative Business Competition Excellence Award, and the CES 2022 Innovation Award It has not only received praises in the market, but also attracted great attention from Taiwanese investors and was adopted by large Japanese trading companies It hopes to help people around the world avoid communication barriers through smart city solutions, and enjoy a convenient life in smart cities 5G real-time AI voice translation does not require expensive interpreters and equipment and reduces the interpretation cost by 50 The VM-Fi team, which has a solid technical foundation in language translation, digital content, and UX development, has learned that only 20 of high-end consumers in the market can afford the high cost of interpretation To meet the remaining 80 of market demand, VM-Fi combines 5G high-speed transmission and AI voice recognition technology help customers reduce labor and costs Its business solutions can be applied in international exhibitions, tourism services, shopping malls, and online and offline business meetings 5G high-speed AI speech translation service process "Unlike traditional interpreters' sentence-by-sentence interpretation, which is a time-consuming and inefficient process that prevents the audience from smoothly listening to a speech," VM-Fi further stated that the real-time AI speech translation service uses AI algorithms to analyze the speakers speech The AI determines the parts of speech and subject of the speaker, and then immediately translates it The lecturer does not need to wait for the interpreter, and only needs to connect the microphone cable to the VM-Fi 5G real-time AI voice translation service to speak freely The audience can immediately read the translated subtitles 5G real-time AI voice translation was used in the Kyoto Smart City Summit amp Expo for two consecutive years in 2022-2023 The "VM-Fi 5G real-time AI voice translation service" currently supports Chinese, English, Japanese, Korean, Spanish, French, and German, providing translation services between these seven languages During the pandemic, when the demand for online activities increased significantly, VM-Fi introduced the world's first real-time subtitle service solution The contents spoken by the foreign speaker is translated in real-time and displayed on the live broadcast screen, allowing the audience to 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【解決方案】小柿智檢 以「AOIAI」雙劍合璧,軟加硬體千錘百鍊 打通外觀瑕疵檢測任督二脈
Xiaoshi Intelligent Inspection uses the two swords of "AOI + AI" to combine software and hardware to open up the two channels of appearance defect detection and supervision.

Quality inspection, like a double-edged sword, has always been a favorite and painful subject for Taiwanese manufacturers When AI deep learning enters the industrial visual inspection of traditional manufacturing industries, it can not only save inspection manpower investment, solve the problem of inconsistent manual visual standards, overcome the limited visual recognition and defect detection blind spots of traditional automatic optical inspection AOI, and also enable real-time traceability Causes of quality problems The overall AIAOI visual inspection solution developed by Xiaoshi Intelligent Inspection integrates software and hardware to create efficient appearance defect detection capabilities, helping electronics OEM customers create high-efficiency products with a miss detection rate of less than 1 and an overkill rate of less than 3 Check the level Xiaoshi Intelligent Inspection was established in 2020 Although it is a new venture two years ago, it did not start from scratch Founder and CEO Hong Peijun and the core team have been deeply involved in Foxconn factories for many years and participated in countless smart factory-related solutions and process improvements , has profound AI deep learning development capabilities, and accumulated rich experience in world-class AI application implementation Seeing that AI industrial inspection must be the last mile for the manufacturing industry to move towards Industry 40, Hong Peijun resolutely decided to implement AI deep learning technology in the field of smart manufacturing with high output value, and specialized in the development of AI industrial visual inspection For the manufacturing industry, product inspection is the most important part of all quality control, but traditional industrial inspection faces two major pain points 1 Manual visual inspection Today, more than 95 of the entire manufacturing industry still relies on manual visual inspection Inspection makes it difficult for manual visual quality inspection standards to be consistent, and visual inspection of fine objects, such as passive components or highly reflective components, will cause long-term vision damage 2 Traditional AOI automatic optical inspection The product has limited visual recognition capabilities and blind spots in defect detection Among them, the detection of appearance defects such as scratches, oil stains, dirt or hair and other unexpected subtle defects has always been a problem in AOI applications Insurmountable difficulties AIAOI visual inspection overall solution is a great boon for appearance defect detection When designing the product roadmap of Xiaoshi Zhikan, customer group positioning and strengthening customer product services and value were important indicators Moreover, appearance defect detection has always been an unresolved pain in the manufacturing industry, Hong Peijun said With industrial quality inspection AI software as the core, Xiaoshi Intelligent Inspection provides an overall solution for AIAOI visual inspection It mainly promotes three major products, including "QVI-T AI deep learning inspection modeling platform software" and "AI six-sided defect inspection and screening machine" ” and “AI Industrial Quality Inspection Platform” The main customer groups served are semiconductor packaging and testing, EMS electronics foundry, small metal parts processing and other industries with high production capacity and high gross profit margin In response to customer needs, Xiaoshi Intelligent Inspection provides corresponding software and hardware services, combining self-developed AI deep learning software and hardware quality inspection equipment to reduce the manual visual burden on the production line and effectively improve the production quality of the factory In order to help equipment manufacturers and technical engineers with development capabilities accurately grasp product appearance defect detection, Xiaoshi Intelligent Inspection independently developed QVI-T deep learning detection software, which can provide customers with defect location, defect classification, defect segmentation, anomaly detection and text recognition Key functions such as this are different from the fixed detection methods of traditional software Algorithms can be refined based on different industrial detection methods and different APIs can be developed to connect devices with different lenses The software design of this platform is very lightweight It is a SaaS software built on public cloudprivate cloud It mainly involves simple image uploading, labeling, training modeling, and verification testing After completion, users can download models, SDKs, APIs, and reports Effectively help customers achieve AI inference functions Currently, most of the industrial inspection services on the market are traditional AOI software industrial inspection machines, which can only measure product contours such as the head and length of fasteners, etc, and cannot truly provide 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defect detection will be an important source of core competitiveness of Xiaoshi Intelligent Inspection, Hong Peijun said AI six-sided defect detection and screening professional machine will be the main product promotion direction of Xiaoshi Intelligent Inspection in the next 3-5 years Faced with the booming development of Industry 40 in smart factories, customers often ask "Does quality inspection data have secondary use value" Hong Peijun said that the "AI Industrial Quality Inspection Platform" launched by Xiaoshi Intelligent Inspection has a machine learning mechanism , which can be used for secondary use of quality inspection data to provide customers with multiple functions including real-time monitoring and early warning of production quality, quality traceability analysis, quality factor assessment, process parameter prediction and recommendation Taking the successful introduction into the automotive parts factory as an example, through the prediction and recommendation of 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the introduction of AI visual inspection software and hardware integrated solutions, we have effectively helped customers maintain an overkill rate of less than 3 in the past two years, and achieved high-efficiency performance with a missed detection rate of less than 1 In addition, this solution allows practitioners who do not understand AI to quickly operate modeling By installing the modeling tool on the device, when the customer has a new product number and needs to create a model, he only needs to provide 10 pictures of good products to scan under the device It only takes 15 minutes to quickly train the model In terms of product core strategic layout, compared with market competitors who rely solely on general software services to seize all manufacturing markets, it is not feasible to apply it to industrial inspection Hong Peijun has observed over the past 10 years and believes that only software hardware can With technical thresholds and focusing on one industry and field, only by adopting a standardized company's AI six-sided defect detection and screening special machine can it be replicated and scaled up, and the company can truly continue to move towards optimization and create product competitiveness, even if there are other competing products It’s not easy to compete for this pie, Hong Peijun said Xiaoshi Intelligent Inspection’s overall AIAOI visual inspection solution creates rapid modeling and excellent results for customers with a missed detection rate of less than 1 The most competitive AIAOI overall solution provider with global presence For new entrepreneurs, facing business expansion is a challenge every day Hong Peijun said that small companies are easily snatched away by large companies, company talents are poached by high salaries, lack of deep customer relationships, and the business team is not large enough, etc How to overcome this Hong Peijun believes that the key to success and competitiveness of a new start-up company is to be diligent in making up for mistakes, provide better services, provide more immediate feedback, and create more professional solutions to convince customers Since its establishment in 2020, Xiaoshi Intelligent Inspection has always gone against the grain in terms of product core strategic layout, surpassing the competitive market among its peers, and actively taking root in the overall solution of AI visual inspection software and hardware Hong Peijun hopes that Xiaoshi Intelligent Inspection will become the world's most competitive AIAOI overall solution provider for the electronics and semiconductor industries in the future, and provide the top AIAOI professional machines and equipment to the electronics and semiconductor industry customer base Hong Peijun said that the technical capabilities of the company's AI six-sided defect detection and screening professional machine have reached the top domestic level In order to speed up the research and development of professional machines to become more standardized and sell them to overseas markets, the company will conduct a fundraising plan at this stage, hoping to use legal persons such as the Capital Strategy Council to assist in more business connections and fundraising channels For the medium and long-term goals, Xiaoshi Intelligent Inspection will lay out the global market including mainland China and Southeast Asian countries At the same time, it will follow the international footsteps of major OEMs in global layout Under the target inspection project, it will continue to develop specialty products and spread towards the international field 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】AI智慧眼鏡 雄欣科技鎖定智慧照護市場 讓老者住得安心安全
AI + Smart Glasses: Hsiung-Hsin Technology Targets Smart Care Market, Ensuring Safety and Security for the Elderly

In the small care room, Mr Wang, who is over eighty, is coughing intensely The nurse gently uses a suction device to help him, hoping to make him more comfortable Meanwhile, a sharp-eyed family member notices that the nurse is wearing smart glasses At the other end, the doctor organizes medical records while simultaneously monitoring Mr Wang's condition on a screen With the advent of precision care, it will soon be a blessing for the care market for doctors to remotely monitor crucial physiological information of the cared-for in real time In fact, Hsiung-Hsin Technology, established in 2020, uses smart glasses combined with AI algorithms to launch smart care services as an AI startup Through AI multiple sensors to achieve effective smart care In 2021, Hsiung-Hsin Technology participated in the Ministry of Economic Affairs Industrial Bureau AI Emerging Selection event, cooperating with smart glasses leader Jozhen Technology Jozhen provided millimeter-wave radar and smart glasses, combined with Hsiung-Hsin Technology's AI algorithms, to launch 'AI Care Recognition Service System' and a life-saving 'Fall Prevention System' The 'AI Care Recognition Service System' uses radar millimeter waves and Time-of-Flight ToF among various sensor technologies combined with point cloud and mmWave deep learning analysis in AI algorithms While protecting personal privacy, it can detect patients' physiological data upon hospital admission as well as detect falls and bed exits during bed care The 'life-saving fall prevention system', on the other hand, utilizes artificial intelligence and 3D technology, combined with radar sensing devices, while protecting personal data through 'de-identification' technology, detecting falls in real-time in the environment Building the AI Care Recognition Service System, Hsiung-Hsin Technology is aiming at the smart care market Lee Jia-Hsin, founder and chairman of Hsiung-Hsin Technology, who has worked for IBM Taiwan for 14 years, states that after placing millimeter-wave radar in the medical test field, combined with AI algorithms, they can obtain physiological signals such as the patient's breath and heartbeat Moreover, when paired with Jozhen's smart glasses, during a doctor's consultation, the physician can immediately see the patient's heartbeat and breathing data through the glasses, enhancing efficiency Additionally, Jozhen has also developed a management platform where physicians and nursing staff can view the patient's physiological data at a glance After integrating the 'AI Care Recognition Service System' and 'Life-Saving Fall Prevention System', they were launched and commercialized in June 2021, and officially introduced into Kaohsiung Municipal Triumph Hospital by the end of November last year It not only helps medical staff understand the residents' physiological conditions, monitoring elders' physiological data continuously, but also reduces the burden on medical institutions while preventing accidents and enabling quick action in emergencies to provide optimal medical care Aside from medical institutions, another major target customer group for Hsiung-Hsin Technology's products are long-term care institutions, with ongoing product implementation plans in Tainan and Eastern Taiwan On-demand lightweight design, easy to use and reasonably priced Lee Jia-Hsin mentions that the company's productsservices are developed in-house, designed to be lightweight Depending on the needs of the institution where they are implemented, they may choose between CPU computing or edge computing for flexible configuration, which is very convenient and also comparatively cost-effective In the future, through Jozhen smart glasses, diagnoses can be made more immediately and quickly The method allows nursing or care staff to wear smart glasses when visiting patients or residents The images seen by the nursing staff's eyes are transmitted in real-time to the backend, allowing doctors to make immediate diagnoses based on real-time images and take appropriate care measures, effectively assessing the patient's condition on time Hsiung-Hsin Technology's smart care services have been listed on the Startup Common Supply Contract Platform Last year, Hsiung-Hsin Technology's productsservices were also listed on the Ministry of Economic Affairs, Small and Medium Enterprise Administration's Startup Common Supply Contract Procurement Platform, available for government agencies, public medical institutions, and long-term care facilities to purchase for lease In the future, they hope to expand to private medical institutions and care centers, enabling more care facilities to utilize technology for transformation and reducing the talent shortage in the care market Furthermore, with more than 300,000 elderly people living alone in Taiwan, Lee Jia-Hsin believes that as the aging society approaches, the health and safety issues of solitary elderly individuals are increasingly receiving attention If technological care medical solutions can be incorporated into the subsidy scope for assistive devices, it can also help reduce the burden on local government institutions for solitary elderly care, effectively lowering societal costs Extended application Smart campuses enhance management safety and efficiency Lee Jia-Hsin points out that the company's core values are making life safer and improving living quality The company has developed its own software and hardware solutions for big data, artificial intelligence, and the Internet of Things Using a hybrid cloud development approach, it addresses various types of medical care pain points, enhances medical management efficiency, and improves residents' safety, thus significantly enhancing overall services by medical institutions Hsiung-Hsin Technology's partners include SI businesses, medical care institutions, large chain restaurants, and major venues In the future, there are plans to develop into an AI SaaS company, extending services to Japan, Southeast Asia, and other overseas markets Additionally, Lee Jia-Hsin, who teaches at Tunghai University in Taichung, is also actively promoting the smart campus initiative Currently, Hsiung-Hsin Technology has established a 'smart campus' at Tunghai University, utilizing up to 700 cameras throughout the campus to build a miniature AI SaaS platform for monitoring This not only allows for mask, human traffic, restricted area, and license plate recognition within the campus but also enables automatic records of the campus's flora and fauna, greatly aiding in the efficiency of campus safety management As the population gradually ages, home care becomes a universal challenge With a low doctor-to-patient ratio, both inside and outside hospitals, including extended to care institutions, medical professionals face a scarcity of manpower Using AI technology to assist the elderly care market presents itself as the best solution Besides smart elderly care and smart campuses, Hsiung-Hsin Technology also applies its image recognition technology in places like factory safety and parking lot license plate recognition, and future applications will continue to expand boundlessly Hsiung-Hsin Technology's founder and chairman, Lee Jia-Hsin「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」