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【2020 Solutions】 Understand the global COVID-19 epidemic in one second. Chatbots become a weapon in the fight against the epidemic.

On January 23, 2020, Wuhan, the birthplace of the new coronavirus (commonly known as Wuhan pneumonia), was closed. On January 27, Taiwan’s first new coronavirus epidemic chatbot platform was established, providing immediate information to the government, NGOs and small and medium-sized enterprises with less than 30 people. Free to use to stay informed. Through the combination of APIs, information can be automatically updated to ensure that when users want to know information about the epidemic, they can obtain the latest and correct epidemic information, respond to the development of the epidemic early, and effectively reduce the spread of infection.

In order to combat the new coronavirus epidemic, software giant Microsoft (Microsoft) is currently working with the Centers for Disease Control and Prevention (CDC) and some large healthcare providers to deploy a chatbot to help In response to the COVID-19 virus, GoSky has also joined Facebook's global government cooperation program to provide chatbot construction services to assist government public health departments and other units in fighting the epidemic.

Global chatbot output value will reach US$1.25 billion in 2025

GoSky has observed that many companies have also been greatly affected by the epidemic. In order to prevent the epidemic, most people and companies have implemented home-based epidemic prevention and remote working policies. Now that offline sales have dropped significantly, GoSky has independently expanded the epidemic prevention project to small and medium-sized enterprises with less than 30 employees.

According to a Grand View Research report, the global chatbot market will grow at a compound growth rate of 24.3% from 2017 to 2025, reaching an output value of US$1.25 billion in 2025. In addition, according to estimates by Gartner, an international research consultancy, by 2021, more than 50% of companies will invest more in chatbots (Chatbots) than traditional apps each year. Chatbot technology is becoming more and more mature, and GoSky believes that Chatbot is the next app. Chatbot will be the next app.

Chat robot diagram

▲Chat robot diagram

GoSky, a technology company founded in March 2018, is the world's largest chat robot platform. More than 46% of the world's chat robots are built on its platform, providing one-stop chat robots and digital marketing. Weiquanlong, Yanik, Born Night Show, Uber Eats, etc. are all its customers, and the service industry covers the news media, department store industry, express delivery industry, etc.

At the end of 2019, Wuhan pneumonia (new coronavirus) broke out in China. The Taiwan government announced the establishment of a central epidemic command center at the end of December 2020 and screened overseas passengers. GoSky realized that "the spread of epidemic information is faster than the spread of the epidemic, and there is an opportunity to significantly reduce the impact of the epidemic." After a quick discussion with the team, GoSky decided to use the technology and experience of making chatbots in the past to integrate Johns Hopkins University, USA. The CSSE Center for Systems Science and Engineering at Hopkins University opened the source code of the Global Epidemic Information System, WHO, the US CDC, the Taiwan Disease Control and Prevention Agency and other agencies released epidemic data. On January 27, 2020, the third day of the Lunar New Year, it took a day In the evening, we deployed ahead of schedule to complete the production of the Wuhan Pneumonia Chatbot.

Chatbot helps control the global epidemic

GoSky Marketing Manager Jiang Yanzhou said that the Wuhan Pneumonia Chatbot initially has several functions: 1. Real-time data on the global epidemic, including the number of confirmed, recovered, and dead people around the world; statistics on the number of confirmed, recovered, and dead people in Taiwan; 2. Combined with Google search engine , query real-time news related to Wuhan pneumonia, integrating the latest news from Wikipedia, BBC News Network, China Dragon TV and major domestic news channels; 3. One-click dial 1922 epidemic prevention hotline, providing a more direct inquiry channel and providing users with faster Contact the Centers for Disease Control; 4. Add it to the desktop with one click, allowing users to follow the development of the epidemic at any time without downloading or occupying mobile phone capacity. In the past few weeks, if you want to track the current situation of the epidemic, you have to search through Google, Information can only be obtained by focusing on comprehensive comparisons of major news. However, through this chat machine, users can grasp the latest situation anytime, anywhere and in real time, which has a positive impact on the public's understanding of the epidemic.

New Crown Pneumonia information page

▲New Coronavirus Information Page

In the second phase in early February, we joined in the promotion of public health knowledge and cooperated with ICU doctor Dr. Chen Zhijin to make the correct knowledge about the use of masks into a lazy bag and added it to the chat robot to help the rapid dissemination of correct public health knowledge. At the same time, a mask map was established. After the government announced the real-name system for purchasing masks, the open database of the National Health Insurance Bureau was quickly integrated, and information from local health insurance cooperative pharmacies was made into a mask map function. Users can click to check the county, city and region to see the real-time mask inventory status in the area. Click the button below to open Google Map for users to check the location of the pharmacy for convenient purchase.

Jiang Yanzhou pointed out that the cloud update feature of the chatbot makes information collection and transmission faster. Through the combination of APIs, information can be automatically updated to ensure that when users want to know information related to the epidemic, they can get it. The latest and correct epidemic information can respond to the development of the epidemic early and effectively reduce the spread of infection. Compared with previous apps, chatbots are built on social communication software. There is no need to download additional mobile apps, which greatly reduces the entry barrier for users. You can obtain chatbot services by clicking on the link or scanning the QR Code. Correct information can also be integrated into the chatbot, allowing users to search at any time. At a time when the epidemic information is abundant and complex, it can effectively reduce the impact of false news and ensure the effective delivery of correct information.

New Crown Pneumonia global epidemic information page
[Solution] Understand the global COVID-19 epidemic in one second, chatbots become a weapon in the fight against the epidemic

▲New Coronavirus Global Epidemic Information Page

NLP technology provides a better interactive experience

GoSky is committed to NLP natural semantic analysis technology and builds a database to record user preferences. Through machine learning, it understands each user's interaction mode, provides a better interactive process experience, and can also provide customized services for consumers. personal service.

The basic functions of the chatbot are customer service and automatic replies. It can share the workload of brand fan page managers (editors) and help consumers obtain relevant business information more quickly. As the new coronavirus continues to spread, according to statistics released by Facebook, the number of messages in areas with severe epidemics has increased by 50% compared with the same period, and users' usage time has doubled. This also means that offline During the extraordinary period of declining sales, consumers' demand for online information has increased. Through chatbots, customer lists can be collected, allowing companies to better understand consumer preferences and related information, and helping companies quickly resume operations after the epidemic.

In the future, GoSky will take advantage of chat robots, integrate software and hardware equipment, and develop in the direction of AIoT. It is estimated that AIoT products will be launched in mid-2020, so that chat robots will no longer be limited to mobile phone applications. Chatbots built on Messenger, which do not occupy mobile phone capacity, are updated in the cloud, and have high opening rates, will be the focus of enterprise development. GoSky will focus on the all-round application of chat robots and strive to create a mobile life application ecosystem.

GoSky The team builds a chatbot for the COVID-19 epidemic

▲GoSky team builds a chatbot for the new coronavirus epidemic

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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AI Defect Intelligent Detection - Energy Reduction Smart Monitoring Solutions

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【解決案例】神經元科技 動鑑觀顫 以眼為始 最佳智慧醫療輔助者
Neuron Technology, moving and observing, starting with the eyes, the best smart medical assistant

Looking around the world and in Taiwan, the number of patients suffering from vertigo is increasing year by year When faced with vertigo testing, most people will choose to have it diagnosed by a doctor or hospitalized with neuromedical imaging tools such as MRI or CT for interpretation However, this may lead to misdiagnosis of vertigo, overdiagnosis of patients, waste of medical resources, etc, and cannot be effectively traced back The actual condition of the patient's dizziness In order to solve the long-term clinical pain point of vertigo, Neurobit has developed a smart wearable medical device - NeuroSpeed smart glasses and an AI assistance system It provides an AI smart solution for rapid screening of vertigo, assisting doctors in quickly screening more than 80 of brain diseases Efficient detection power with accuracy and sensitivity of over 90 Neuron Technology was founded in 2016 The co-founders include Yang Juncheng, Chen Weicheng, Huang Jinxun and Wang Jingfu The four of them were studying at the National Taiwan University Medical Engineering Institute and the Creative Entrepreneurship Program to jointly offer the "Biomedical Innovation and Commercialization" course Next, let’s embark on the entrepreneurial journey together The core team members of Neuron Technology are mainly composed of cross-field experts in medical engineering, information technology, neurology, patents, business, etc The common entrepreneurial concept is to continuously explore and explore unsolved pain points in medical clinical practice Seeing that patients were suffering from vertigo, Neuron Technology invented and independently developed an efficient and practical wearable smart medical device, NeuroSpeed Smart Glasses, which combines hardware AI-assisted decision-making system software to provide an AI smart solution for rapid dizziness screening Neuron Technology CEO Yang Juncheng said that the proportion of people in Taiwan and the world who suffer from vertigo is very high In Taiwan, as many as 3 of the people about 700,000 suffer from vertigo, while in the United States, about 1,000 people suffer from vertigo Tens of thousands of people go to see a doctor due to vertigo From the data, it can be seen that the vertigo medical care market is quite huge Regarding rapid screening for vertigo diagnosis in the clinic, current rapid screening tools in hospitals mainly use neurological examinations, and most of them are processed through questionnaire-type scales The diagnosis will rely too much on the patient's chief complaint and the doctor's experience judgment, and lacks quantitative indicators, resulting in Misdiagnosis of vertigo and loss of golden treatment time For patients with vertigo who are admitted to the emergency department, medical diagnosis in the past relied heavily on neuromedical imaging tools such as computed tomography CT or magnetic resonance imaging MRI After observation, it was found that the equipment was insufficient In the United States, the number of patients admitted to the emergency department Less than 3 of the population can receive immediate MRI diagnosis, and less than 50 can receive CT diagnosis However, excessive use of CT or MRI diagnosis may lead to overdiagnosis and treatment of patients, and even waste of medical resources In order to help vertigo patients accurately and efficiently screen and triage and reduce over-diagnosis in clinics and emergency rooms, NeuroSpeed Smart Glasses, a wearable smart medical device developed by Neuron Technology, is believed to have a great impact on the overall application of medical resources and patient diagnosis and treatment It is very helpful Yang Juncheng said that if it is not necessary to use MRI to track the diagnosis, this device can be used as a rapid screening test before the existing MRI neuroimaging tools and after the patient is admitted to the hospital, reducing over-diagnosis of patients NeuroSpeed's examination method is to quickly screen for nystagmus to identify patients with potential brain diseases The examination method of this technology is to observe the trembling state of the eyes and a series of eye movements when the subject is staring at a stationary object, so as to judge Brain risks for appropriate diagnosis and treatment NeuroSPeed smart glasses can crack brain and eye diseases, clinical trial sensitivity reaches 90 With the active research and development of Neuron Technology, two generations of NeuroSpeed smart glasses have been successfully launched The first generation NeuroSpeed mainly provides doctors with real-time observation of high-quality eye images and eye movement response-related examination data reference, and does not provide auxiliary diagnosis services The second generation of NeuroSpeed allows physicians to record, track, store and view relevant eye movement analysis and pupil area identification, thereby effectively diagnosing diseases of the central, meridian and peripheral nervous systems Because the second-generation NeuroSpeed product has the function of assisting doctors in analysis and diagnosis, it has been classified as a Class II medical device in the United States and must be certified by the US FDA before it can be sold externally At this stage, this product has completed pre-submission and will be submitted for review after the biocompatibility test is completed It is expected that the second generation NeuroSpeed will successfully obtain US FDA certification next year In terms of actual verification fields, NeuroSpeed has currently cooperated with New Taipei Shuanghe Hospital and Taichung Tzu Chi Hospital for clinical verification Its clinical results have confirmed the classification judgment of central nervous system diseases such as stroke and other vestibular system diseases With the addition of NeuroSpeed Smart glasses are designed to be lightweight and easy to carry, detect quickly and easily, and have the functional characteristics of automatic interpretation They can effectively assist doctors in quickly screening for potential brain disease risks in patients with vertigo Field verification with foreign medical centers mainly involves vertigo patients admitted to the emergency department Physicians can use NeuroSpeed smart devices to interpret the phenomenon of stroke diagnosis Currently, the accuracy of clinical trials in the above-mentioned cooperative hospitals reaches 80 and the sensitivity reaches 90 Neuron Technology develops smart wearable medical device NeuroSpeed smart glasses In addition to becoming the best smart medical assistant for doctors to quickly screen brain disease risks in the clinic and emergency department, NeuroSpeed smart glasses also assist doctors in the detection and assessment of strabismus risk They are jointly developed with the Tri-Service General Hospital through neuron technology The "Portable Strabismus and Abnormal Eye Movement Diagnosis System" is implemented in the Tri-Service General Hospital, providing doctors with a complete preoperative assessment of strabismus and postoperative tracking basis This excellent RD technology achievement was recognized by the 17th National Innovation Award-Clinical Innovation Award in 2020 We know that many diseases can cause congenital or acquired eye movement abnormalities, and even cause symptoms of strabismus or nystagmus Among them, as for strabismus, according to expert physician consultation surveys, the global prevalence of strabismus among school-age children is 2 5, while the prevalence of strabismus among school-age children in Taiwan is about 1 to 4 Yang Juncheng said that clinical diagnosis of the symptoms of these diseases is mainly divided into two categories deviation measurement of eye position and eye movement test It has been observed that there is currently a lack of objective quantitative methods for diagnosing eyeball position deviation, and eyeball deviation measuring instruments are used to check subjectively For Neuron Technology, the current NeuroSpeed instrument and strabismus and abnormal eye movement diagnosis system software can integrate objective and clear eyeball images, eye muscle function and eye deviation angle data as a rapid test that meets clinical diagnostic criteria Service, the data of these tests can be used as the basis for doctors’ complete preoperative assessment and postoperative tracking of strabismus Therefore, this system can provide objective and effective quantitative analysis, which can greatly reduce the medical risks of patients during surgery In terms of business model, Neuron Technology mainly cooperates with hospitals to sell research-based products It is believed that the company expects to have significant revenue performance after passing the FDA next year At present, Neuron Technology will use the country's first wearable smart medical device NeuroSpeed smart glasses and AI assistance system to provide software and hardware integrated solutions to assist doctors in quickly screening brain diseases and eye diseases, extending patients' golden treatment time and reducing social risks health care costs to create a triple win NeuroSpeed smart glasses assist doctors in quickly screening brain and eye diseases Looking at the world, the pioneer of smart medical equipment, a new paradigm of biomedical software and hardware system integration In the early days of Neuron Technology’s entrepreneurship, technology research and development and business expansion faced many challenges Yang Juncheng expressed his sentiments that since the NeuroSpeed product is the first medical smart glasses developed in China, both in terms of obtaining hardware raw materials and developing technical specifications, The challenges associated with building and integrating related systems are higher than those for consumer electronics Additionally, bringing together cross-disciplinary talent and integrating it into a core team is also an entrepreneurial challenge In terms of business development, although the company has accumulated clinical verification results and published related outputs, the establishment of market channels still requires continuous efforts to expand It is hoped that it can continue to rely on the assistance of legal persons such as the Capital Strategy Council to actively create more diversified market channels and connect potential Cooperating manufacturers In order to accelerate international expansion and market operation exchanges, the company will conduct a new round of fundraising planning at this stage to meet development Since its establishment, Neuron Technology has taken long-term development and stable profits as its operating goals Yang Juncheng said that in addition to focusing on existing professional fields, we also develop and apply value-added products through the company's software development and software development The accumulated RD energy of hard integration is expanded to other medical disciplines and fields Yang Juncheng hopes that Neuron Technology can become a pioneer in smart medical equipment, with research and development oriented to meet the needs of users and patients, and also hopes to become a model for the integration of biomedical software and hardware systems For the medium and long-term layout, the company will promote industry-university exchanges and cultivate biomedical talents integrate upstream and downstream industry resources to create smart medical solutions and platforms and actively explore foreign sales markets such as the United States and Europe as a basis for sustainable development of the company Vision 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】光禾感知科技智慧球場體驗 AR互動讓看球變得更加有趣
OSENSE Technology Qubby AI customer service helps enterprises comprehensively upgrade from customer service to knowledge management

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