:::

【2020 Solutions】 AI cold chain transportation chain breakage warning system significantly reduces the loss of goods due to temperature loss

Farmers work hard in the fields to produce the freshest, nutritious and delicious crops. Without a good cold chain transportation system, not only will farmers’ hard work go to waste, but agricultural enterprises will also suffer losses due to temperature loss and damage to refrigerated goods. Loss has also become a major pain point. The AI ​​cold chain transportation chain break warning system can help reduce costs and improve the efficiency of fruit and vegetable transportation and preservation.

Zhongtian Technology, founded in 2017, is committed to using Internet of Things technology to develop smart agriculture. In addition to winning many awards such as the Smart City Innovation Application Award, it has also assisted private institutions such as Xingnong Group and the Agricultural Experimental Institute in the construction of Smart agricultural software and hardware equipment.

Monitoring temperature throughout the cold chain must rely on AI technology to assist

Chen Zhiming, chief consultant of Zhongtian Technology and a professor at the School of Information at Lingdong University of Science and Technology, said that Xingnong Group, which has more than 200 fertilizer supply centers across the country, and its Yumei Research Company have the most high-end greenhouses in Taiwan, and its products include crops such as beef tomatoes. , supplying Formosa Steaks, McDonald's, COSTCO and five-star hotels, etc. Yumei Research itself has 3 refrigerated trucks and 12 refrigerated rooms. However, the transportation of vegetables, fruits, fresh food and other food needs to be kept in a low-temperature environment. The ambient temperature, humidity, carbon dioxide, position, and opening and closing of the transportation box during transportation need to be monitored in real time for owners to ensure Understanding whether the quality of refrigerated food storage and transportation is affected by temperature changes cannot be done through human monitoring and must rely on the assistance of AI technology.

▲Agriculture 4.0 simple APP operation interface

At present, the general practice of cold chain equipment manufacturers is to place wireless temperature recording devices in refrigerated goods and transport them together to record whether the quality is affected by temperature changes during the entire transport process. A small number of refrigerated trucks also use 4G networks to transmit The temperature information of the refrigerated space in the vehicle provides monitoring of temperature changes in the cold chain during movement.

However, the above two methods can only know whether the quality of the product is affected by temperature changes at the final arrival time, and cannot provide analysis and early warning for various conditions that may occur during product storage and transportation to ensure refrigeration. Quality assurance and instant feedback of information during product delivery.

information.

ICT/IoT technology in agriculture Schematic diagram of cooperation

▲Schematic diagram of cooperation between ICT/IoT technology in agriculture

Once the cargo status is abnormal or is about to occur, the AI ​​system can immediately execute warning notifications, which can reduce the loss of broken links caused by environmental changes. The overall cold chain monitoring scope extends from logistics and transportation to unloading, transshipment and storage, thereby building a complete cold chain monitoring system.

AI technology is introduced into the cold chain system, reducing product damage rate by 75%

Chen Zhiming said that after the system is established, the proportion of refrigerated goods that are damaged due to temperature changes can be reduced by 75%. At the same time, through AI intelligent judgment and statistical analysis algorithms, real-time information on each storage space, delivery vehicle and even pallets can be provided. Usage status, it can provide intelligent scheduling and data analysis to increase the utilization rate of the overall cold chain system by 20%, which is a good result.

Taiwan Fengkang Supermarket, owned by Yumei Research Company, has 48 stores north of Hsinchu in the province, with a wide range of products and 100 refrigerated trucks. It is currently being planned by Guoxing Information, hoping to break the AI ​​​​cold chain transportation chain. The early warning system has been introduced into Fengkang supermarkets across the province, allowing consumers in metropolitan areas to enjoy better quality refrigerated fresh fruits, vegetables and food.

In addition to the AI ​​​​cold chain transportation chain breakage warning system that solves the problem of freshness throughout the entire process "from the production area to the supermarket", agricultural enterprises also have a pain point. In order to save electricity during the transportation process, outsourcing manufacturers may turn off the air conditioners on the vehicles. In other words, during the 2-4 hour transportation process, the air conditioner may be turned on in the first half hour and the second half hour, and may be without air conditioning at other times. In this situation, a Bluetooth data collector can also be installed in the pallet. Temperature data is collected every five minutes to ensure that the goods are kept fresh throughout the transportation process.

Refrigerating temperature trend changes

▲Changes in refrigerated temperature trends

Greenhouse temperature and humidity change trend chart

▲Greenhouse temperature and humidity change trend chart

Chen Zhiming said that Xingnong Group is Taiwan's leading agricultural enterprise. Its subsidiary Guoxing Information can build a powerful AI expert system through knowledge in the agricultural field. From greenhouses, logistics vehicles, warehouses, sub-warehouses to supermarkets, it can collect and collect data throughout the entire process. Get refrigerated truck information. For ordinary small farmers, resources are not abundant. In the future, Zhongtian Technology will cooperate with Chunghwa Telecom to provide mobile APP promotion for a monthly fee to assist farmers in real-time monitoring of the environmental temperature, humidity, and wind speed required for planting. Information such as direction, sunshine and rainfall can be used to facilitate farmers to respond early, and multiple fields can be controlled at the same time, which will greatly reduce the need for manpower and achieve the purpose of smart planting.

Chief Executive of Zhongtian Technology Consultant Chen Zhiming

▲Chen Zhiming, Chief Consultant of Zhongtian Technology

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

【解決方案】聲麥無線推出殺手級5G即時AI語音翻譯 降低5成口譯成本
VM-Fi launches killer 5G real-time AI voice translator that reduces interpretation costs by 50%

With "Voice as a Service VaaS", VM-Fi Inc launched the world's leading 5G real-time AI voice translation service "VM-Fi," providing AI real-time translation subtitles TranSpeech and AI multi-lingual smart counter TransDisplay The service is applied to real-time translation services in diverse fields, such as international exhibitions, tourism industry, and retail stores The translation service can be quickly set up in 15 minutes, which can significantly reduce the customer's interpretation service cost by 50, creating benefits in terms of time and labor costs This killer application is a product launched by VM-Fi, which has been established for three years It can significantly reduce the cost of interpretation by half It successfully entered the Japanese market and is highly popular among consumers TranSpeech real-time subtitles for speeches and TransDisplay smart counter AI service solution For organizers of international forums and exhibitions, paying high interpretation fees has always been a common pain point hard to put into words According to statistics, to hold an all-English forum in Taiwan, including two interpreters, setting up an interpretation booth, on-site radio station, control panel, and audio, the total cost will be at least NT100,000 to meet the on-site interpretation needs Established in September 2020, VM-Fi launched the "VM-Fi 5G real-time AI voice translation service" In just 2 years, and successively won the Mobileheroes of the Ministry of Economic Affairs Industrial Development Bureau, Start-up competition in the Smart City Project, Qualcomm Innovate in Taiwan Challenge QITC, Japan's JR Kyushu Innovative Business Competition Excellence Award, and the CES 2022 Innovation Award It has not only received praises in the market, but also attracted great attention from Taiwanese investors and was adopted by large Japanese trading companies It hopes to help people around the world avoid communication barriers through smart city solutions, and enjoy a convenient life in smart cities 5G real-time AI voice translation does not require expensive interpreters and equipment and reduces the interpretation cost by 50 The VM-Fi team, which has a solid technical foundation in language translation, digital content, and UX development, has learned that only 20 of high-end consumers in the market can afford the high cost of interpretation To meet the remaining 80 of market demand, VM-Fi combines 5G high-speed transmission and AI voice recognition technology help customers reduce labor and costs Its business solutions can be applied in international exhibitions, tourism services, shopping malls, and online and offline business meetings 5G high-speed AI speech translation service process "Unlike traditional interpreters' sentence-by-sentence interpretation, which is a time-consuming and inefficient process that prevents the audience from smoothly listening to a speech," VM-Fi further stated that the real-time AI speech translation service uses AI algorithms to analyze the speakers speech The AI determines the parts of speech and subject of the speaker, and then immediately translates it The lecturer does not need to wait for the interpreter, and only needs to connect the microphone cable to the VM-Fi 5G real-time AI voice translation service to speak freely The audience can immediately read the translated subtitles 5G real-time AI voice translation was used in the Kyoto Smart City Summit amp Expo for two consecutive years in 2022-2023 The "VM-Fi 5G real-time AI voice translation service" currently supports Chinese, English, Japanese, Korean, Spanish, French, and German, providing translation services between these seven languages During the pandemic, when the demand for online activities increased significantly, VM-Fi introduced the world's first real-time subtitle service solution The contents spoken by the foreign speaker is translated in real-time and displayed on the live broadcast screen, allowing the audience to understand contents shared by the speaker in real time The operation method is also very simple Audiences do not need to download the APP All they need to do is open the Youtube or Facebook live broadcast platforms provided by the organizer The real-time subtitle solution not only saves customers the trouble of translation work, but also allows online listeners to enjoy seamless real-time translation services without any worries Real-time subtitles provide audiences with seamless real-time translation service In addition, the smart counter solution TransDisplay launched by VM-Fi in Japan is also very popular among consumers VM-Fi stated that Japan has a large elderly population and a large number of tourists Especially during the pandemic, most consumers wore masks and there was often a gap in communication The smart counter directly converts the communication between two parties from voice to text and displays on the transparent partition, providing the most considerate service that the public can clearly see at a glance In the future, VM-Fi will work with Taiwanese panel manufacturers, integrating software and hardware to provide voice-to-real-time subtitle translation services in Japanrsquos shopping malls, stations, airports, and government agencies Smart counters provided people with friendly communication services during the pandemic User experience is the key to VM-Fi taking root in the Japanese market Facing the explosive growth of cross-border tourism business opportunities after the pandemic, VM-Fi is confident in business expansion VM-Fi stated that the VM-Fi 5G real-time AI voice translation service has demonstrated excellent product and service resilience during the pandemic, and can flexibly meet customer needs for various physical or online services VM-Fi plans to establish a headquarters in Japan before April 2025, and actively cooperates with Kansai and Kyoto prefectural and municipal governments to expand its operations After establishing a solid foundation in the Japanese market, the EU market will be the next important target VM-Fi participated in fundraising activities of the AI Founders Alliance of the AI Program of the Industrial Development Bureau, Ministry of Economic Affairs The company relied on the assistance of the Institute for Information Technology III, Taiwan-Japan Industrial Collaboration Promotion Office TJPO, and the Japan External Trade Organization JETRO to actively seize Japan's market "Japan's market not only values digital transformation, but also user experience UX" Therefore, after the successful launch in Japan, everything will fall into place when it expands to other markets around the world VM-Fi app in Japan's shopping malls, stations, airports, and government agencies VM-Fi is a startup with passion and innovative spirit nbspfounded in 2020 We focus on AI speech recognition and real-time translation technologies, and are committed to allowing people around the world to enjoy high-speed speech translation during international speeches, at service counters, and during communication, completely removing the language barrier and allowing everyone to enjoy equal rights to information VM-Fi's AI service is not only a technological innovation, but also a commitment to global sustainable development A Digital solutions We are committed to reducing paper use Every sheet of A4 paper saved reduces carbon emissions by 78 grams, using practical digital solutions to promote environmental protection B Renewable energy decisions We choose cloud services that use renewable energy and plan to achieve the goal of using cloud services that use 100 renewable energy by 2025, in order to create a greener technology foundation for the future C Water saving decisions We are committed to using cloud services that achieve positive water benefits before 2030, ensuring that the replenishment of water resources exceeds consumption, and contributing to the future of the Earth D Net zero emission decisions When using new data centers, we will choose net-zero deforestation to protect the natural environment E Sustainable development goals Through the decisions above, we are making active efforts to achieve the United Nations Sustainable Development Goals SDGs 4, 7, 9, 10, 11, and 13, exerting every effort to create a better world VM-Fi's vision is to create a world without communication barriers, allowing everyone to communicate freely and jointly move toward a better future Let us work together to contribute to global communication equality and sustainable development, and create a greener and better future nbsp

【解決方案】輔人科技透過智慧感知床墊 心領神會 讓照護長輩變得有溫度
Furen Technology uses smart sensing mattresses to understand and make caring for the elders warm.

Taiwan is moving towards an aging society, and the demand for long-term care for seniors has increased significantly The invisible killer of long-term care - the fall of an elder is an unspeakable pain for home caregivers and care institutions How to turn every unexpected crisis into the most immediate and warm care is a true test of the adaptability and innovation of smart care In order to make filial piety easier, Foreaider Technology has launched the intelligent sensing mattress Foreaider-Z, a thoughtful auxiliary device that can prioritize the physiological information of the elders, allowing the elders to live with dignity, make up for the lack of care manpower, improve the quality of care, and reduce the cost of care The fall rate reaches more than 25, effectively saving more than 200,000 yuan in care costs per person per year “To take care of my mother” was the original intention of Furen Technology when it was established in 2018 Luo Yilin, founder and general manager of Furen Technology, said that he has been a caregiver for more than 10 years and recalled that his mother had A patient with severe mental illness spent 20-30 years in a nursing home Because he was reluctant to leave his elderly mother, Luo Yilin decided to shoulder the heavy responsibility of taking care of her In the past, my mother stayed in a nursing home for a long time, which made her unwilling to contact strangers and made her feel insecure about changes in the environment and space This is why Furen Technology "makes filial piety simpler without changing the living environment of the elderly" "Let the elderly live with dignity" as the ultimate goal of the product, we decided to use advanced sensing technology and AI analysis to deliver appropriate care information to caregivers, eliminating the physical and mental torture that caregivers experience when caring for the elderly We look forward to using smart care AI Technology makes interacting with elders easier Elder falls are the most common accidents that occur when caring for the elderly at home Bed exit warning technology has become one of the important demand indicators for caring for the elderly, Luo Yilin said Insufficient manpower at night is often a headache for the operation of nursing institutions They can only handle daily routine care affairs, but cannot properly manage emergencies or minor symptoms of the elderly, such as falls at the bedside, temporary physical discomfort such as aspiration pneumonia, etc It is a problem that cannot be properly handled by the current ward inspection and shift handover mechanism For nursing institutions, taking bedside falls as an example, a fall may increase the average annual care cost by more than 200,000 yuan per person In order to build a non-verbal communication bridge between caregivers and care recipients, help care institutions quickly respond to the elderly's physiological and medical information, and improve medical care schedule planning, Luo Yilin and the core team gathered caregivers, doctors, and senior engineers and other professionals, jointly independently developed the "Smart Sensing Mattress" Foreaider-Z to provide homes and care institutions with more thoughtful and high-quality hardware and software AI smart care solutions Helping people without being too strict and helping people without blame is the founding purpose of Helper Technology, which mainly delivers on two levels The first is to put people first and make caring for the elderly a warm interaction In addition, caregivers should have a selfless dedication mentality It has been observed that the cared for may not be willing to express their own needs due to different reasons If the needs of the elders can be grasped through smart care technology, it will not only bring more dignity and dignity to the elders Space can reduce unnecessary communication misunderstandings, make the care process smoother, and reduce care costs Smart sensing mattress, the caring guardian of the elders, reducing the fall rate by more than 25 In the technological breakthrough of smart sensing mattresses, combined with the physiological micro-motion sensing technology developed by Furen Technology, it uses air pressure changes for physiological sensing and AI algorithms, so that caregivers do not need to replace the original mattress Place the smart sensing mattress with a thickness of less than 1 centimeter under the elder's original mattress, plug it in and connect it to the Internet Wait 3 minutes for the environment parameters to be automatically matched and set, and the pressure on the bed can begin to be accurately detected changes and interpret the actions and behaviors of the elderly For critically ill and long-term care recipients in nursing institutions, as well as the elderly and infants at home, Furen Technology has launched three versions of smart sensing mattresses, including the smart sensing mattress "Lite version", "standard version" and " Pro version" The Lite version entry-level version, combined with air pressure change sensing technology, can provide home caregivers with relevant identification functions to warn the elderly when leaving bed and inquire about daily routines The OTTALK home care bell APP can be downloaded through the mobile phone, and the caregiver can remotely Set the bed exit warning time and pay attention to the elderly's status of leaving the bed or not, and check the status of work and rest through the mobile phone The standard version, in addition to the bed exit alarm function, can provide caregivers with data measurement status of the elderly's heart rate and breathing during sleep through analog signal calculation technology For the Smart Sensing Mattress Pro version, a three-stage warning function of bed-sitting-up-leaving the bed is specially added, as well as sleep status records such as time in bed, hours in bed, hours of light sleep, hours of deep sleep, hours awake, and number of respiratory arrests and other information, hoping to provide better and more timely services to end customers In terms of business model, Furen Technology provides small-scale care units with a buyout system that integrates smart sensing mattress software technology In terms of cooperation with SI industry players, the company provides hardware equipment for integration and creates more promotion opportunities through SI channels For the empirical application of clinical trials, Furen Technology has currently cooperated with Taipei An'an Nursing Home to successively introduce smart sensing mattresses such as Lite, standard, Pro and other functional products into the care environment to provide diversified services for the elderly Intimate and convenient services of intelligent care During the cooperation process, since An'an Nursing Home is a small institution with a shortage of manpower, the bed exit warning function of the smart sensing mattress helps caregivers quickly remotely determine whether the elderly has left the bed or has fallen, effectively reducing the fall rate by more than 25 Through physiological micro-motion sensing technology, it can quickly help caregivers record the elderly's sleep status the previous night, creating a more convenient communication mode and information exchange mechanism between caregivers and family members In addition, the implementation of smart sensing mattresses can help nursing institutions obtain more positive evaluations in the evaluation Furen Technology develops smart sensing mattresses through physiological micro-motion sensing technology Smart sensing mattress voice AI recognition reduces the number of people sent to hospital for aspiration pneumonia to less than 5 of the overall number of cases Optimizing the voice AI recognition establishment mechanism has always been the goal of Furen Technology’s efforts to improve Luo Yilin said that he was very grateful to Furen Technology for having the opportunity to participate in the development plan of AI care services for respiratory diseases under the guidance of the Industrial Bureau and the Information Policy Council painting, and conducted field clinical demonstration at Puli Christian Hospital Through this project, not only the smart sensing mattress uses AI voice recognition and calculation technology to become more sophisticated, but also an AI training optimization framework is established to allow caregivers at Puli Christian Hospital to respond to the elderly’s upper respiratory tract-cough sounds and lower respiratory tract symptoms -The identification and warning performance of heartbeat and respiratory rate changes are more optimized, and the number of people sent to the hospital due to aspiration pneumonia in care institutions is effectively reduced to no more than 5 of the total number of cases in the month It is believed that with the integration of smart sensing mattresses and respiratory disease AI care services, the service is expected to spread to 5 domestic medical institutions this year Luo Yilin said excitedly that not only that, the smart sensing mattress has also been favored by Japanese dealers and conducted product testing In the next stage, business promotion in Japan will be launched Smart sensing mattress-assisted care institutions reduce the number of people sent to hospital due to aspiration pneumonia Create the integration of long-term care industry software, hardware and service ecosystem to make care simpler Although Furen Technology has only been established for 4 years, it took 9 years to complete product technology research and development Luo Yilin expressed his gratitude for supporting and recognizing the company's entrepreneurial philosophy despite limited manpower and resources The guidance and support of the distinguished people as well as the AI Industry Promotion Plan of the Industrial Bureau of the Ministry of Economic Affairs and the Corporate Information Strategy Council For a small start-up like Furen Technology, there are always challenges and learnings in terms of funding, technical issues, obtaining and processing of production materials and parts However, Huangtian pays off its hard work Driven by the ultimate goal of "making filial piety easier", Furen Technology strives to make smart sensing mattresses the first smart care product in Taiwan that uses air pressure sensing physiological information For the original intention of starting a business that emphasizes the orientation of social value, how to make smart sensing mattresses take into account social value while maintaining a win-win and balance of commercial interests is a strategic issue that Luo Yilin must carefully consider when operating the company's products and business development In the face of business layout, Furen Technology will work hard to stabilize operations and marketing operations in the near future to give back to investors and target customers who have supported the company for a long time In addition, Furen Technology is more active in international business development and product testing in Japan, Vietnam and Poland Regarding the mid-term planning, Luo Yilin believes that the care needs and services of the elderly cannot be completed independently by one industry Furen Technology looks forward to cooperating with more like-minded smart care industry players in the future By gathering the professional energy of each industry, we can build a complete Only with a diverse product chain mechanism can we work together to conquer domestic and foreign markets To this end, Luo Yilin hopes that the company can create an integration of the software, hardware and service ecosystem of the long-term care industry and realize its wish to make care simpler Looking forward to the future, Furen Technology will hope to move from long-term care to preventive medicine I believe that if preventive medicine is managed properly, it will definitely make a great contribution to saving the cost of long-term care Luo Yilin said that more importantly, it will help the elderly in their later life Halftime enjoys a more understanding quality of care and a bright and hopeful life Luo Yilin, CEO of Furen Technology「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】光禾感知科技智慧球場體驗 AR互動讓看球變得更加有趣
OSENSE Technology Qubby AI customer service helps enterprises comprehensively upgrade from customer service to knowledge management

"What are your business hours" "What are the functions and features of the product" "What discounts are available now" "Does the product have a warranty" "Does the manufacturer cooperate with the product for repair" From the perspective of consumers, every inquiry is a unique customer experience, but from the perspective of companies, 90 or more of these questions are repeatedly asked every day OSENSE Technology's Qubby AI customer service can help companies seize the opportunity to continue to provide high-quality customer services every time they come in contact with customers, and optimize service processes through AI to create an efficient service team Taiwanrsquos first IMSNS virtual human real-time interactive voice AI customer service Qubby AI The information age has caused changes in consumer behavior Companies have deployed online and offline platforms, such as official website apps for their brands, physical stores, distribution channels, and third-party e-commerce, to increase channels for contact with consumers However, this has created a greater workload for customer service personnel, who need to monitor even more channels to provide timely services OSENSE Technology's Qubby AI customer service helps enterprises integrate and manage multiple platforms, such as websites, LINE, Facebook Messenger, WhatsApp, and multimedia interactive machines, with a single account The service supports 29 languages and serves domestic and overseas customers 247, building good relationships by meeting customer needs and creating an endless stream of important and valuable customers Qubby AI customer service features Saves training time, standardized AI response, supports IMSNS, improves customer service efficiency, optimizes the service experience, and the web page is applicable everywhere Efficiently create enterprise-specific AI customer service in 3 steps, eliminating the need for design QA OSENSE Technology has condensed the establishment of Qubby AI customer service into three steps based on its years of experience with domestic and overseas projects and strong technical capabilities, so as to help enterprises build efficient teams The first step is to create an image and personify the corporate image Upload a profile photo, create a realistic or anime-style 3D virtual person, or customize a real person image, transforming the one-way corporate communication model in the past into a two-way interactive service model It not only improves brand favorability among customers, but is also an indispensable part of creating warm services The second step is to select the voice Qubby AI customer service can interact with customers through text, preset QampA, and voice For voice, users can choose the system's preset AI voice, or use AI to clone a real person's voice It supports the conversion of 29 languages, and is like customer service personnel providing services in person, increasing customersrsquo trust in the brand The third step is to establish a knowledge base An AI brain knowledge base can be created by simply uploading a PDF file For languages supported by AI translation for Chinese text, there is no need to design questions and answers one by one The AI machine trains and learns corporate and product knowledge, automatically extracts knowledge related to user questions, and integrates knowledge for responses, greatly shortening the development and training time Another feature of Qubby AI customer service is that it can incorporate "personality," such as liveliness, confidence, and gentleness, into the character, and give it "ambition" and "mission," making the customer service more flexible and closer to the corporate brand image Combined with industry Know-How, it can also become an industry-specific AI customer service application For example, Qubby AI DentalGPT, Taiwan's first AI customer service specifically developed for dentists, has been trained into an exclusive AI model and database of dental knowledge, health education information, and common issues of clinics, and was integrated into a convenient and easy-to-use package Companies only need to follow 3 steps Create an image, choose a voice, and build a knowledge base to quickly create an exclusive Qubby AI customer service Qubby AI's diverse applications help enterprises comprehensively upgrade from customer service to knowledge management Qubby AI customer service has been used a wide range of industries, such as the healthcare industry, financial industry, electronics industry, conference and exhibition industry, education industry, department store retail industry, public relations service industry, and celebrities The services range from external product sales, event promotion, and customer service to internal HR assistant, knowledge management, compliance, technical maintenance and applications It has become the most intelligent, efficient, and direct business partner for enterprises In addition to helping optimize the service process, allowing personnel to focus on solving truly difficult and valuable problems, Qubby AIrsquos back-end data records the number of times, the time, platform, device, and conversation history of customers using AI customer services, and can export the data Insights into customers can be further discovered from the conversations, and create new types of services to seize business opportunities The Qubby AI customer service back-end completely records user information and data A free 14-day trial offered to find distribution agents to jointly expand domestic and overseas markets To assist enterprises with digital transformation, OSENSE Technologyrsquos Qubby AI customer service offers a free 14-day trial, which provides AI text and expected voice customer services, AI knowledge base construction, a limit of 6,000 messages per month, and 3D virtual human default character to reduce enterprisesrsquo doubts about the AI solution Aside from its efforts to further develop Taiwanrsquos market, OSENSE Technology is actively expanding into international markets, such as the United States, Japan, and Southeast Asia In January 2024, it has signed a contract with the largest clinic management system developer in Southeast Asia to bring Qubby AI customer service southward, hoping to provide comprehensive AI digital services and solutions to medical institutions and people ofnbsp Southeast Asia, creating better healthcare experiences and expanding the smart healthcare ecosystem AI is ushering in a new industrial revolution According to Gartnerrsquos estimates, there are approximately 17 million customer service personnel working in customer service centers around the world 95 of the cost of a customer service center is from personnel Even if 10 of the service volume is automated, tens of billions of US dollars can be saved every year Based on the 2023 Taiwan Industrial AI Survey released by the Artificial Intelligence Foundation, nearly half of Taiwanrsquos companies still have not used AI services This shows the huge AI business opportunities OSENSE Technology is thus actively seeking distributors and agents to jointly expand domestic and overseas markets