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【2020 Application Example】 Kebi Student Robot now features an AI brain, solving relevancy issues in responses!

The unstoppable trend of smart homes

In recent years, the rise of 'smart home devices' has not only led to the release of various products by major tech companies but also propelled the popularity of voice assistants, chatbots, and companion robots. The 'voice shopping' market is set to become the next trend in retail. According to a survey by Juniper Research, by 2023, the market size for transactions based on chatbots is expected to surge from $7.3 billion in 2018 to $112 billion!

A well-known domestic manufacturer of household robots offers its self-developed educational and companion service robots, with the 'Kebi Student Robot' as its flagship product. However, due to its insufficient voice interaction capabilities with users, consumers often find the robot not smart enough and quickly lose interest, leading to abandonment. This has a long-term negative impact on the purchasing decisions of other consumers.

Hello Kebi Student, can you understand what I'm saying?

Surveys have found that many users of 'Kebi Student Robot' especially enjoy talking or chatting with the robot, covering a wide range of topics. However, using just Google or Microsoft's cloud platforms for developing voice chat conversations is not cheap. With Google charging based on service volume, system operational costs are high, and these vary dynamically causing major difficulties in system cost management.

On the other hand, the robot manufacturing service provider has already invested significant resources in the development of hardware, software, and digital content for Kebi Student Robot. Developing natural language dialogue and semantic understanding technologies in-house would require a significant amount of manpower and is slow. With limited resources, there's an urgent need to seek third-party solutions to enhance the robot's conversational service capabilities and development efficiency.

Integration of the Web-AI developed ibo.ai voice assistant brain platform with Kebi Student

▲Integration of the Web-AI developed ibo.ai voice assistant brain platform with Kebi Student

The key to the transformation from 'playing the lute to a cow' to 'I know you are upset'

Web Intelligence Co., Ltd. is a well-known AI natural language understanding technology service company in Taiwan. Its products include a natural input method, TTS voice engine, and the ibo.ai voice assistant brain platform. This platform has been applied in smart speakers, high-speed train voice assistant apps, and even employee benefit systems for companies like China Airlines. It quickly addresses the deficiencies in the robot manufacturer's AI service dialogue skills development, enriches the dialogue content and skills, provides contextually related conversational services, and makes Kebi Student appear smarter to users within a short period.

Service Architecture

▲Service Architecture

This case further applies the latest Principle-based semantic understanding engine technology from the Academia Sinica's Institute of Information Science, achieving deep natural language processing and understanding, and carrying out intent and entity analysis to generate interactive dialogue logic for continuous conversation. Therefore, it also strengthens the basic social communication abilities of Kebi Student Robots, enhances the number of AI dialogue skills, and advances from simple question-and-answer to having capabilities for 'multi-turn dialogue' and 'contextual conversational' responses, making the robot's responses more human-like. Additionally, the development time for Kebi Student Robots has been significantly reduced, effectively and significantly lowering and controlling cloud service maintenance and management costs.

服務架構1

▲服務架構1

AI Kebi, becoming your ubiquitous companion

Currently, many robots and smart speakers and other voice assistants on the market can only provide single-turn conversational services that end after one question and one reply. A major difference with the ibo.ai voice assistant brain platform used in this case is its capability for 'multi-turn conversational interaction with contextual understanding,' which is also the only platform in Taiwan supported on local or cloud services.

The ibo.ai voice assistant brain platform can support various enterprises services, allowing businesses to design their own voice assistants or AI Chatbots for customer service swiftly, which can be applied across LINE, Facebook Messenger, websites, apps, and IoT devices, among others.

This case adopts the 'ibo.ai inside' strategy, highlighting its role as an Enabler to upgrade corporate services to AI, hoping to also assist existing Chatbot manufacturers, app developers, commercial software vendors, information hardware dealers, system integrators, and IoT device merchants in upgrading their existing products and services to have AI natural language conversational capabilities, collaborating to provide a new generation of AI smart robot services for numerous businesses.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

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[2023 Case Study] AI Steps into Philanthropy: Stylish Tech at Food Banks

Taiwan Food Bank AssociationHereinafter referred to as 'the Association'With the mission of providing food aid, poverty relief, reducing food waste, and building a hunger-free network, there are locations across Taiwan that gather donations from wholesalers, intermediaries, retailers, manufacturers, and even generous individuals These sites also rescue food that would otherwise be discarded, properly allocate and distribute it to needy households, thus aiding local vulnerable families55Food banks at various locations collect daily donations from wholesale stores, intermediaries, retailers, manufacturers, and even benevolent individuals from all over Taiwan These places also rescue about-to-be-discarded edible materials, properly sort them, and distribute to needy households, assisting local vulnerable populations However, each location requires significant human and volunteer resources to manage daily operations using traditional methods of communication with non-profit organizations and donors After receiving donations, these resources are then allocated to needy families or individuals There is a potential issue of uneven distribution of resources due to a lack of digitalization and integrated information management in these processes Warehouse and Transportation Centers and Mini Food Banks Distributing Resources to the Disadvantaged The location under validation by the Kaohsiung Charitable Organizations Association,Hereinafter referred to as 'Kaohsiung Charity' In109year6month24Officially inaugurated Taiwan's first 'Food Bank-Warehouse and Transportation Center' at a location measuring200square meters, enhancing the efficiency of food resource redistribution, proper storage, and management So far, nearly two hundred tons of vegetables and fruits have been saved, serving over a hundred organizations and benefiting over5thousand vulnerable households, and continues to serve19mini food banks, with planned completion across multiple districts in Kaohsiung, distributing food resources to over10ten thousand vulnerable families Kaohsiung Charity 'Food Bank-Warehouse and Transportation Center' in the Dasha Community Photo Source Kaohsiung Charitable Organizations Association Challenges in Labor and Food Resource Management Facing the needs of a large number of economically disadvantaged families, the management of the 'Food Bank-Warehouse and Transportation Center' is particularly critical During procurement, tasks such as sorting, purging, and bookkeeping must be performed, while during shipment, food resource needs suggested by social workers must be followed These activities rely on manual judgment and accumulated experience Many volunteers involved are elderly and have limited physical strength, making warehouse tasks physically demanding and recruitment challenging If a large batch of food resources arrives, space and manpower are consumed in sorting and inventory management, raising concerns about the effective use of resources and turnover rate This highlights the challenge of scaling up food bank services while lacking corresponding labor and material management systems At the same time, food bank resources come from various donations, thus they vary greatly in type, shelf life, standards, and quantity Volunteers at mini food banks, mostly also elderly, must handle multiple responsibilities such as case services, food resource management,resource allocation, and resource development Sometimes they must also explain and accept immediate, large quantities of specific resources, such as adults receiving baby formula 'Food Bank-Warehouse and Transportation Center' Resource Inventory Relies Entirely on Manual Labor Mini Food Bank Volunteers Handle Multiple Responsibilities Photo Source Taiwan Food Bank Association Reducing Scrap Resources60 Increasing Speed of Resource Transfer80 To enhance resource management and ensure effective use of materials, and to address personnel shortages, this field validation case has introduced 'Food Bank Warehouse Resource CollectionAITo advance resource management, ensure effective use of resources, and solve manpower shortages, this validation site has implemented an 'Automated Early Warning Needs Assessment System' for the food bank's warehouse resource gathering The first part involves building a classification model, setting up and collecting warehouse information at the site, andAItraining the model Past sitewarehouse information is collected and stored in a database, allowingAIfor preprocessing, classification, and other tasks At the same time, depending on the dependency conditions of the types of goods as features, algorithms are introduced for computation and modeling, and the data collected is used for retraining, ultimately validating the field and organizing data for the five most common types of goods into training and test datasets as required The second part involves constructing the classification model using AI techniques further use of reinforcement learning constructs the management mechanism for the food bank's warehouse, perfecting the classification of donated goodsRNNTechnical construction of classification models further use of reinforcement learning constructs food bank warehouse management mechanisms, making the classification of donated goods perfectlike white rice, instant drinks, noodles, instant noodles, and canned goodscan then be automatically assigned storage based on storage assignment principles AI Service System Process and Description Source Taiwan Food Bank Association AtAIUnder forecasts, it can optimize the speed of resource transfer and allocation, effectively and accurately match resource donations reducing the loss in the donation process, increase the accuracy of resource distribution, and improve the service rate—the successful donation rate—reducing the waste of resources due to incorrect items, and enabling instant monitoring of food resource stock, ensuring operators can respond quickly to needs, effectively providing resource assistance WithAIthe system's introduction and the establishment of data intelligence, it helps the operations of the warehouse and transportation center, allowing more time for the allocation of donated goods The introduction aims to accelerate the digital service rollout for social welfare organizations, thoroughly addressing the needs of the overall vulnerable segments of society Using the system for resource allocation and dispatching Photo Source Kaohsiung Charitable Organizations Association Following this field validation, it is possible to expand the system to other food bank service pointsAIThe system can also collaborate with more non-profit organizations, public welfare groups, and charitable organizations, expanding 'Food Bank Warehouse Resource CollectionAIAutomated Early Warning Demand Assessment System' application range such as medical supply distribution, helping more organizations manage and distribute more intelligently, reducing resource wastage, and enhancing social welfare 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」

【解決方案】搭上綠能商機 華鉬實業打造全釩液流電池儲能系統設備 長效儲能的最佳選擇
Taking advantage of green energy business opportunities, Hua Molybdenum Industry creates all-vanadium redox flow battery energy storage system equipment, the best choice for long-term energy storage

Green energy is the future trend and will surely lead to huge business opportunities in the future Wind power has been one of the green energy sources that have attracted global attention in recent years It will become an important force in my country's renewable energy and help Taiwan's power generation reach the goal of 20 by 2025 to improve Taiwan's energy independence As the number and power of domestic wind turbines wind turbines increases year by year, it is particularly important to ensure that the power storage equipment achieves safe, long-term performance, is not easily attenuated during charging and discharging, and is sustainable, low-carbon and environmentally friendly At the same time, the wind turbine equipment itself Health inspection, maintenance and repair have also become the focus of wind farm operators In order to meet the needs of wind farm customers, the green energy business unit of Hua Mo Industry has launched long-lasting energy storage all-vanadium redox flow battery electrolyte and wind turbine AI predictive operation and maintenance, providing 100 safety, long-term efficiency and reducing customer initial manufacturing costs cost-effective power energy storage equipment, and through AI predictive operation and maintenance services to help customers reduce power generation costs by 10 and save up to 30 in maintenance and warranty costs Hua Molybdenum Industry was established in 1998 The industry started by refining vanadium, molybdenum and rare metal elements and other products, and used them in high-end steel, professional chemicals and specialty chemicals industries, and vanadium is more like a steel-making Vitamins can increase the effectiveness of steelmaking Among them, vanadium and molybdenum related products are one of the company's main projects The company sees that the all-vanadium redox flow battery, which is 100 vanadium-based, will be a very promising mainstream green energy technology in terms of long-term energy storage in the future, and before 2010 The government has actively invited legal entities such as the Industrial Research Institute to conduct research on related component materials in solid-state batteries and all-vanadium batteries In addition, the Ministry of Economic Affairs expects renewable energy to account for 20 of power generation in 2025 and reach 15GW Based on the above Considering this, Hua Molybdenum Industry decided to devote all its efforts to research and invest in the technological development of self-developed all-vanadium redox flow battery electrolyte in 2017, in order to accelerate the compliance rate of renewable energy in 2025 Hua Molybdenum pointed out that "renewable energy power is relatively unstable, and Taiwan itself lacks lithium resources In lithium battery manufacturing, almost 80-90 of battery cells must rely on foreign procurement, and there is a lack of 100 domestic self-sufficient energy storage Resources and technology "Similarly, how does Taiwan overcome the problem of having no natural vanadium resources To this end, Hua Molybdenum Industry uses original technology to use waste catalysts from petrochemical industries such as CNPC refineries or Taishuo petrochemical processes Up to 10 of the vanadium ion content can be used to extract high-value vanadium resources, thereby producing Taiwan's 100 self-made all-vanadium redox flow battery electrolyte without being affected by resources, effectively achieving resource recycling Since 2017, Hua Molybdenum Industrial has successfully created all-vanadium flow electrolyte technology, and has successfully passed product verification by the Industrial Research Institute, the Nuclear Research Institute and many international manufacturers Taiwan’s power storage energy target is to reach 15GW in 2025 Its power distribution includes 500MW in Taipower’s automatic frequency regulation system, 500MW in E-dReg and 500MW in existing or newly built solar power plants For example, electricity consumption is mainly between 4 pm and 10 pm, which is the peak period for people's daily electricity consumption For this reason, the Energy Administration specifically requires Taipower to strengthen the upgrade of energy storage equipment, which has also driven the market's interest in all-vanadium redox flow batteries Energy storage system equipment is in high demand In addition, Taiwan's current total power reserve construction and contribution has not yet reached 100MW, and the gap from the 2025 target of 15GW of power storage is still more than 15 times Using all-vanadium redox flow batteries to successfully create 100 safe, low-carbon, environmentally friendly and long-lasting energy storage system equipment Compared with the short-term power storage of lithium batteries, the biggest advantage of all-vanadium redox flow batteries is that it is globally recognized as a long-term power reserve It can store energy for a long time up to 12 hours, which means that if it is charged for 12 hours, It can release power for 12 hours Compared with the electricity measurement method of general energy storage systems, which is daily electricity consumption power in kilowatts x time in hours, for all-vanadium redox flow batteries, power and hours are different Special design, the power is also called a stack, which is composed of four materials metal, polymer mold, carbon felt and graphite plate, and the power consumption time is calculated based on the amount of electrolyte in cubes Therefore, when the power electric push x the amount of electrolyte the daily electricity consumption of our all-vanadium redox flow battery for energy storage The product features of the all-vanadium redox flow battery energy storage system equipment include four major features safety, long-term performance, not easy to decay during charging and discharging, and sustainable, low-carbon and environmentally friendly The quality of the all-vanadium flow battery is 100 safe Since the electric energy is stored in the vanadium-containing electrolyte, it can avoid any flammable accidents caused by a fully charged energy storage system In terms of battery life, compared to the short battery life of lithium batteries, all-vanadium redox flow batteries can have a battery life of more than 20-25 years through changes in price Regarding the charge and discharge performance of energy storage, unlike lithium batteries which have a certain number of charge and discharge times 5000-600 times, there is no limit to the number of charge and discharge times of all-vanadium redox flow batteries Regarding zero carbon emissions, which is highly valued globally, unlike lithium batteries which have recycling issues, the electrolyte of the all-vanadium redox flow battery can be used permanently The material components of the stack are environmentally friendly and fully recyclable to create a truly sustainable and low-cost Carbon-friendly energy storage system Onshore wind turbine AI prediction smart operation and maintenance allows customers to reduce power generation costs by 10 and save maintenance and warranty costs by up to 30 Hua Molybdenum Industry not only improves the long-term power storage efficiency of renewable energy customers through all-vanadium redox flow battery energy storage system equipment and helps customers reduce initial purchase costs, but also uses AI smart operation and maintenance empirical calculations for offshore and onshore wind turbines Field demonstrations were drawn on Taipower's onshore wind farm, and we actively accumulated our own technical experience and energy in AI predictive operation and maintenance With the support of the AI HUB project of the Industrial Bureau of the Ministry of Economic Affairs, the cooperation site will focus on the Phase I wind farm of Taipower Corporation and provide smart operation data of wind turbines for more than 6 months for analysis The AI predictive operation and maintenance system for onshore wind turbines uses machine learning The main technology provider comes from ONYX Insight, a subsidiary of British Petroleum BP The company uses AI Hub analysis software technology to analyze the wind turbines faced by Taipower Pain point analysis, including power generation loss of road-based wind turbines and damage prediction of key components of land-based wind turbines such as gearboxes, pitch bearings under abnormal vibration three-dimensional vibration frequency or abnormal temperature, etc output Through this implementation, it can effectively help Taipower reduce power generation costs by 10, increase asset value by 12, and save up to 30 in maintenance and warranty costs In the past three years, ONYX Insight has successfully predicted and operated more than 20,000 offshore or onshore wind turbines around the world, accumulating extremely high AI model accuracy It is believed that the international partnership established with ONYX Insight will effectively guide and accelerate the green energy division of Hua Molybdenum Industry in its goal and layout to become an independent technology service provider for wind turbine AI predictive operation and maintenance Works with partner ONYX insight to provide customers with an AI predictive operation and maintenance system, including wind turbine power generation loss and damage prediction of key wind turbine components Building a solid foundation for domestic wind turbine operation and maintenance, using Taiwan as a base to expand to Southeast Asian wind farms The market output value of offshore wind turbine AI predictive operation and maintenance in Taiwan will exceed NT30 billion in the future, and the energy storage market has an output value of more than 100 billion US dollars globally In the future company vision, Hua Molybdenum Industrial hopes to become An independent technical service provider for vanadium flow battery electrolyte and wind turbine AI predictive operation and maintenance The long-term goal is to establish a local supply chain of vanadium flow battery electrolytes around the world by accumulating abundant technology and performance capital to supply industry needs nearby 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【導入案例】海量數位工程AOI機器智能手臂檢測系統 大幅提高瑕疵檢測精準度
Massive Digital Engineering AOI Intelligent Robotic Arm Inspection System Significantly Improves Defect Detection Accuracy

Taiwan is known as a manufacturing powerhouse, yet quality defect detection has always been a chronic sore point in production lines While AOI equipment is available to assist, most use fixed machinery which are limited by angles, resulting in less precise diagnostics and high false positive rates Massive Digital Engineering introduced an AOI intelligent robotic arm detection system that effectively reduces false positives and increases the accuracy of defect detection Generally, the yield rate of products affects the costs for enterprises and the return rate for customers The quality defect detection process in the manufacturing industry often necessitates a substantial amount of quality inspection labor Although there is AOI equipment to assist, these tools are mostly fixed detection machines Fixed cameras are easily limited by angles, resulting in less precise diagnostics and high false positive rates Thus, personnel need to re-screen and inspect afterwards, often manually visual inspection misses defects on average about 5, and can be as high as 20 Three major pain points in manufacturing quality detection Robotic Arm AOI with dynamic multi-angle inspection helps to solve these issues According to the practical understanding by Massive Digital Engineering, there are three main pain points in detecting product quality within the manufacturing industry Pain point one, manual inspection of product quality is prone to errors Currently, the manufacturing industry largely relies on human labor to inspect product appearance, but human judgment often entails errors, such as surface scratches, color differences, solder appearance, etc The error rate in defect judgment is high, and can only be inspected at the finished product stage, often leading to whole batch rejections and high costs in labor and production Pain point two, inability to quantify and record data from quality inspections Traditional manual inspections do not maintain inspection data, which makes it difficult to assign responsibility when quality disputes occur Moreover, high-end contract manufacturing orders from overseas brands often require traceability and corresponding defect records, which traditional human inspection methods struggle to meet Pain point three, limitations of traditional AOI visual inspection systems Current manufacturing uses AOI visual inspection systems, which due to the limitations of visual software technology, employ fixed cameras, fixed lighting, and single-angle operations This method may handle flat or linear-shaped products like rectangular or square items at a single inspection point However, it is more challenging to implement for products with complex shapes eg, irregular automotive parts, requiring multi-point and multi-degree inspections Massive Digital Engineering developed an AOI intelligent robotic arm detection system, effectively improving the accuracy of defect detection To address the pain points in quality inspection in manufacturing, Massive Digital Engineering initiated the concept of developing a multi-angle, movable inspection device, starting with the combination of two representative technologies in factory automation - robotic arms and machine vision By integrating robotic arms with AOI for dynamic multi-angle AI real-time quality inspection, the limitations of fixed inspection systems are addressed, and visual inspection techniques are enhanced by leveraging artificial intelligence, further elevating the sampling of images from flat to multi-dimensional and multi-angular Selected the automotive industry as the real-world testing ground to quickly respond to customer needs The AOI intelligent robotic arm detection system, utilizing AI technology including unsupervised learning, supervised learning, and semi-supervised learning, allows operators to use unsupervised deep learning techniques to learn about good products even when initial samples are incomplete or there are no defective samples, applying it in the visual inspection of automatic welding of car trusses This can solve issues of limited angles with fixed machinery before implementation, less precise diagnostics, and high false positive rates Automotive components are high in unit price and demand a stricter defect detection accuracy In industries that have adopted AI services, the automotive manufacturing sector was chosen as the real-world testing ground Massive Digital Engineering states that the automotive industry mainly consists of related component manufacturers and components typically have a higher unit price, hence requiring more in terms of quality inspection and yield rates, and demanding stricter accuracy Therefore, the automotive sector was chosen as the area for introduction By using a robotic arm combined with AI for dynamic multi-angle AOI visual real-time quality inspection, not only can the defect quality error rate of automotive components be improved, but the fixed-point AOI optical inspection can be enhanced to meet the measurement needs of most industries and finally, establishing a third-party system platform to build an integrated monitoring system platform, enabling immediate response and action when issues arise This system allows for recording and storing important data of products leaving the factory, serving as a basis for future digital production lines and virtual production At the same time, in the event of defects, it can immediately connect to Massive's MES monitoring system, quickly responding to the relevant manufacturing decision-making department, subsequently utilizing ERP systems for project management and reviews, effectively improving production efficiency and reducing production costs Helps to reduce communication costs and aims to become an industry standard In terms of industry integration, it provides a foundational standard for data continuity among upstream and downstream businesses, reducing communication costs within the supply chain Through certification of the contract manufacturers and brand owners, there is a chance to become the industry standard configuration Through the data database established by this project, operators can further optimize their supply chain management solutions using big data analysis Data Analysis, based on data, establish forecast planning, and utilizing technology to link upstream and downstream data of the supply chain, accurately controlling product quality In the future, when interfacing with European, American, and Japanese markets, which demand highly fine-tuned orders, operators can respond and integrate the industry supply chain Supply Chain more swiftly Ultimately, through the benchmark demonstration industry's field verification, such as with the automotive component manufacturing industry used as the benchmark demonstration field, by implementing the robotic arm combined with AI for dynamic multi-angle AOI visual real-time quality inspection system project, the supply chain connection between automotive contract manufacturers and OEMs can be optimized, becoming the industry standard Further seeking more AI teams to join the cross-industry development on the field collaboration platform, driving the overall ecosystem combining AI innovation with field application Self-driving vehicle developed by Massive Digital Engineering「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」