:::

【2020 Solutions】 Venture Capital Veteran Returns to Taiwan to Create the First Remote Medical Platform

Originally believing that Taiwan was not fertile ground for the development of remote medical services, Xu Keyu, founder and CEO of the Health Networking Information Company, was driven by goodwill to build a remote medical collaboration platform for rural areas. The easing of regulations and the isolation caused by the COVID-19 pandemic unexpectedly ignited the demand for remote medical care. 'The wind has risen,' Xu Keyu, standing at the cusp of opportunity, sailed the winds, developed the 'Immediate Doctor View APP' and marked a new milestone in Taiwan’s remote medical services.

Xu Keyu lived in the United States for 20 years and was deeply involved in venture capital, boasting over 30 years of high-tech investment and management experience in Greater China and Silicon Valley. Due to the vast geographic size of the U.S., accessing medical care is challenging, hence remote medical care is quite common, with home-care doctors conducting initial diagnostics and giving treatment advice over the phone.

From a charitable perspective, creating Taiwan's first remote medical platform

After retiring and returning to Taiwan, Xu Keyu participated in rural medical volunteer activities with the Rotary Club. Moved by the scarcity of medical resources in rural areas, where volunteer doctors pay for their own transportation and medication, and differ in time attendance, leading to repeated consultations and resource sharing issues. Therefore, Xu Keyu hopes to promote remote medical services by establishing a cooperative platform, starting from a 'charitable' perspective.

Health Network Information Company's 'Immediate Doctor View' platform offers a system free of charge for volunteer doctors, with features including video recording, video calls, registration, and medical records. Currently, over 200 doctors are stationed on the platform. According to Xu Keyu, there are two models of remote medical services. One is the Smart Hospital model, which is centered around hospitals primarily with the aim of treating diseases, incorporating clinics, pharmacies, cooperative medical labs, and even mobile device providers, with services provided to patients by the hospital integration.

The second model is patient-centered Internet medical treatment, where all medical-related facilities revolve around the patient. The ownership of medical data and records belongs to the patient, not the hospital. Doctors need authorization to access patient data, and patients can also revoke a doctor's authorization. This approach can revamp the physician-patient dynamic, shifting authority back to the patients, also forcing doctors to improve overall medical quality by eliminating weaker elements.

Immediate Doctor View

Statistically, there are 58 rural health stations and 15 island health stations across Taiwan, with only fixed visiting family physicians stationed. By using the system platform, only nurses need to operate retinal cameras and related portable diagnostic equipment to immediately get health reports. Once the doctor in the remote location detects an issue, they can quickly arrange referrals, allowing for early detection and treatment, which saves on medical costs and secures health.

Starting from a charitable initiative, providing a field for verification of innovative business models in healthcare, the loosening of regulations brings more possibilities for remote medical care, turning Taiwan, once considered a 'remote medical desert' by Xu Keyu, into a place showing signs of developmental dawn. In response to remote medical services, the Ministry of Health and Welfare officially issued the 'Telemedicine Treatment Measures' on May 11, 2018, relaxing the care targets and modes for remote medical care, which include follow-up for acute inpatients within three months, institutional residential long-term care residents with chronic prescriptions from a medical institution, integrated care related to family doctors, and foreign patients who are not covered by national health insurance but are planning to receive or have received treatment from local medical institutions, all of whom can benefit from remote medical services.

Remote medical services include health education, health promotion, disease prevention, and post-recovery treatments. To protect public health, the Ministry of Health and Welfare will promote the 'Health Passbook' in the second quarter of 2020, aimed at returning the autonomy of health care and medical record data to the public, aligning with Xu Keyu’s philosophy.

The 'Immediate Doctor View APP' primarily targets the B2B market, focusing on corporate employee care. According to a research report by the 104 Job Bank, each year over 100,000 managers resign to take care of elderly family members, causing corporate personnel turnover. If this platform is utilized effectively, through triple video conferencing and full recording, one can accompany their parents for a doctor visit while in the office, reducing the chance of managerial resignations.

Additionally, with the introduction of remote medical care benefits in enterprises, whether on assignment or business trips, personnel can receive timely medical consultation and care, enhancing the company’s ability to retain talent.

Moreover, hospitals or clinics can also create VIP groups through the system platform, providing exclusive home care for VIP clients with significant assets, or for patients with severe conditions, offering appropriate medical resources at all times, reducing costs for hospitals and ensuring better care for patients.

Technology drives remote medical services, with AI+IoT being crucial

Xu Keyu states that technology is the driving force behind Taiwan's remote medical services, with AI and IoT playing key roles. Here, 5G helps solve the fundamental network issues, and IoT devices collect personal physiological information including temperature, heart rate, pulse, and blood pressure. These devices, in conjunction with AI, identify potential issues and provide guidance, assisting doctors in making remote disease diagnoses and offering precise recommendations.

The Immediate Doctor View APP system includes four modules: 1. Communication module, including CTI features which automatically bring up client-related data such as medical history, personal information, and IP address upon phone connection; 2. HIS module; 3. Service support module; 4. Online payment module.

This system has been providing remote medical services to rural areas, expatriates, international students, and travelers abroad since April 2019. Now, whether in rural areas or overseas, during the day or at midnight, patients can immediately access professional medical consultations through the mobile video feature. Xu Keyu believes that the biggest challenge in entrepreneurship is to integrate various stakeholders in the overall ecosystem, including doctors, devices, and data. He has to devise methods and strategies to persuade everyone to join the platform, initially providing resources for free, and plans to adopt innovative business models in the future, charging listing fees, thereby fostering mutual benefits among doctors, patients, corporations, and device providers on the platform, and building a more robust environment for Taiwan's remote medical services.

Immediate Doctor View APP development team

▲Immediate Doctor View APP development team

Health Network Information Company Founder and CEO Xu Keyu

▲Health Network Information Company Founder and CEO Xu Keyu

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

【解決方案】AI電眼取代人眼 慧演智能運用AI幫製造業做品管
Using AI vision to replace human vision, Claireye Intelligence uses AI to help the manufacturing industry with quality control

In response to customer demand on a wide variety of products in small quantities in the manufacturing industry, there is an urgent need to find AI solutions from the cloud to terminals Claireye Intelligence provides a solution that integrates software and hardware - BailAI image inspection solution to assist traditional manufacturing industries in improving process efficiency and product quality, thereby achieving the initial goal of transformation After the government declared 2017 to be Taiwan's "First Year of AI," AI startups have sprung up in Taiwan Established in 2018, Claireye Intelligence targets smart manufacturing and provides a platform for AI image analysis and process optimization, using the power of deep learning to detect product defects and abnormalities in the assembly process It assists companies in building infrastructure from terminals to the cloud, which enables automated monitoring of factory production to improve process efficiency and quality Focusing on AI image inspection based on its familiarity with the production line quality control process Shirley Liu, founder and CEO of Claireye Intelligence, is a young entrepreneur She entered the manufacturing industry after graduating from college and held a quality control position in the plastic injection process of hard disk parts "She was already on the production line at the time, and is familiar with the production line process of production machinery" She later switched career paths to marketing and planning, and then worked as an AI product manager When the time came, Shirley Liu decided to start a business, focusing on AI image recognition in the manufacturing industry "The difficulty for enterprises is the lack of an AI development team Even if an enterprise has an AI team, development projects will take a lot of time, at least 6-12 months" said Shirley Liu, who is well versed in the market's pain points The problem that needs to be solved by platforms is to provide services that allow traditional manufacturing industries to build their own AI models without needing employees with a programming background, and to remotely assist production lines with troubleshooting and subsequent system maintenance, helping companies save development time and labor costs BailAI image inspection platform usage scenarios Facing the large number of competitors that provide AI image recognition in the market, what are the technical advantages of Claireye Intelligence Shirley Liu said that many companies currently have AOI equipment, but the bottleneck in the application of AOI is that it can only be used for defect inspection in fast production of large quantities, and parameters need to be adjusted after each inspection or production Based on her understanding of the industry, most SMEs are limited by their financial resources due to AOI equipment often costing over NT1 million, but they also want to use automated inspection This is where Claireye Intelligence comes in Shirley Liu went on to say that it is impossible for traditional manufacturing industries to maintain a technical team that includes AI engineers, data engineers, cloud architects, and terminal architects Claireye Intelligence specializes in software and hardware integration Enterprises can use the BailAI image inspection platform to easily solve inspection problems on the production line In other words, customers only need to provide images or samples for Claireye Intelligence to carry out model training, model deployment, and system integration, and they can easily use AI technology to optimize and monitor production line processes Participated in the AI New Talent Selection and achieved a recognition rate of over 90 in assembly behavioral image recognition For example, a certain connector manufacturer only has 1-2 AI engineers in its technical team The main problem that needs to be solved is that most operators are on the production line, while quality control and senior managers are not on site, and the company wants to understand the actual situation of the production line through remote monitoring Claireye Intelligence uses industrial cameras to capture production line images, and transmits AI image analysis to the remote end Supervisors and quality control personnel can observe if there are any errors in the production line assembly, such as whether the connectors and lines are connected properly, through the monitor Claireye Intelligence's AI image inspection operates on Microsoft's Azure cloud platform, and also utilizes terminal equipment, such as NVIDIA's edge computing equipment placed around the inspection station, to assist traditional manufacturing industries with improving production line efficiency and detecting problems early through an integrated solution from the cloud to terminals Claireye Intelligencersquos customers currently include aviation, electronic peripherals, connectors, and metal industries Assembly process solution for human behavior recognition in assembly lines achieves an accuracy of over 90 In order to demonstrate the depth of technology, Claireye Intelligence participated in the 2021 AI New Talents Selection of the Industrial Development Bureau, Ministry of Economic Affairs, and provided Lite-On Technology with the "assembly process solution for human behavior recognition in assembly lines" The solution determines effective working hours and ineffective working hours of operators on the production line through cameras and AI image recognition It recognizes hand posture and position through images to determine the operator's assembly behavior, achieving an accuracy of over 90 Shirley Liu added that the assembly process of electronic components is complex, mostly carried out manually, and cannot be replaced by robotic arms Claireye Intelligence used cameras to film the assembly process of operators at Lite-On's assembly station The algorithm is then trained and corrected based on the video, and the final trained model can directly determine whether there are any errors in the assembly process to improve the overall process Project development time is expected to be shortened to 1 month by using the BailAI image inspection platform Since its establishment more than three years ago, Claireye Intelligence has accumulated a considerable amount of project experience and hopes to commercialize the project experience Shirley Liu pointed out that the trial version of BailAI image inspection will be completed this year 2022 Customers can choose industrial cameras or video cameras based on the detail of the object being inspected It can even use X-rays to capture images, and then the images are automatically marked by the platform Claireye Intelligence will provide customers with AI application models suitable for the field Inferences can also be made in the cloud or terminals for launch in the manufacturing industry The metals industry, metal casings of industrial computers, connectors, electronic peripherals, and mechanical parts can all use the platform for defect detection and object identification Claireye Intelligence will continue to improve its technical capabilities, accumulate customer experience to complete commercialization, and also accelerate the implementation of AI inspection applications In the mid-term, it will build terminal and cloud infrastructure and shorten the development time of enterprise AI projects from 6-12 months to 1 month, reducing usage time and lowering the threshold for enterprises The long-term goal is to target the Southeast Asian market where Taiwanese businesses are gathered, expand software and hardware integrated AI solutions to overseas markets, and expand the scale of operations

【解決方案】7毫秒內分離人聲 洞見未來科技協助聽損者「聽說更簡單」
Voice Separation in 7 Milliseconds: RelaJet's Future Technology Makes 'Hearing and Speaking Easier' for the Hearing Impaired

One rainy Thursday afternoon near Taipei Arena, the Taipei Experience Center of RelaJet was fully booked with appointments from people with hearing loss eager to try hearing aids made with a voice separation engine For the hearing impaired, having affordable, lightweight, and effective noise-reducing hearing aids is truly a blessing 'We hope to help users in need to hear the world's wonders again' This empathetic expectation by RelaJet's founder and CEO Po-Ju Chen, who is also hearing impaired, illustrates his understanding of the needs of the hearing impaired He hopes that RelaJet's unique voice amplification hearing aid technology will benefit many more people Affordable hearing aids benefit many with hearing loss Founded in 2018 by Po-Ju Chen and his brother Yu-Ren Chen, RelaJet developed a multi-voice separation engine paired with Qualcomm's Bluetooth audio platform, drastically reducing the price of imported hearing aids, typically costing 80,000-100,000 NT dollars, to just under 10,000 NT dollars They aim to develop affordable goods with excellent noise-cancelling capabilities that wirelessly connect to smartphones In its first two years, the company primarily developed the multi-voice separation engine, which significantly improved the noise reduction quality Once equipped with Qualcomm Bluetooth earphone chips, the audio processing time is drastically short, at about 7 milliseconds to enhance main voice projection and reduce ambient noise, less than half the time required by traditional medical standard of 16 milliseconds for hearing aids, nearly 'zero-delay' 洞見未來科技推出平價助輔聽器,大大嘉惠聽損者 Yu-Ren Chen explains that the primary use of Qualcomm chips for edge computing, along with a streamlined algorithm, achieves extremely low latency and better noise reduction The hearing aids can cover 18 channels, whereas traditional hearing aids cover 4-48 channels In the future, RelaJet will progressively increase the number of channels According to statistics, there are 470 million people globally with hearing disabilities, with a 30 average device use rate in developed countries, with the highest in Western countries Taiwan has nearly 15 million people with disabling hearing loss, of which the middle-aged and elderly make up 30, yet the device use rate is only about 10, which is quite low Yu-Ren Chen further analyzes that the low device usage rate is due to two reasons firstly, the high average selling price of international big brands ranges from 80,000 to 200,000 NT dollars with a three-year usability period, which deters many due to the high cost and maintenance Secondly, in noisy environments, the noise is also amplified which does not necessarily ensure clarity for the users, and the sound parameters can't be adjusted in real-time, making it inconvenient to frequently visit stores for tuning Thirdly, most models cannot connect to smartphones, making it inconvenient for the hearing impaired to take phone calls Utilizing Qualcomm Bluetooth chips for rapid product development In light of this, Po-Ju Chen, formerly a semiconductor engineer at MediaTek, leads the technical development, while Yu-Ren Chen, with a legal background, manages the operations Their seamless collaboration, along with their team employing AI algorithms and chip integration, learns from thousands of hours of audio files in databases through neural networks and deep learning technologies to develop low-latency, high-noise-reduction voice amplification technologies for hearing aids In 2019, this sound processing technology was integrated into Qualcomm Bluetooth chips, winning first place in the Qualcomm Taiwan Startup Competition and becoming a partner in Qualcomm's Global Expansion Program, significantly boosting product development pace In 2021, they launched their own Otoadd series of hearingenhancement products in Taiwan, which received both market favor and positive reviews from many with hearing loss Based on different consumer needs, various product designs are available According to Yu-Ren Chen, the Otoadd wireless earphones with hearing enhancement functions, model N1, are entry-level neckband style priced at 9,500 NT per pair Users can wear the hearing aid while taking calls, and control noise reduction strength and volume through a mobile app They plan to develop accessories in the future tailored to the needs of older adults Besides being available for trials at experience centers in Taipei and Kaohsiung, this hearing aid is also sold through PChome, Taiwan Mobile's myfone, and Elder Age networks, among other channels Another model intended for individuals with mild to severe hearing loss is the Classic R hearing aid, which received the Japanese Good Design Award in 2021 Since its market debut last year, it has attracted those with congenital hearing loss, with users noting improved clarity in noisy environments and appreciating the convenience of Bluetooth connectivity for calls and watching videos This product is anticipated to be exported to international markets in the latter half of this year Additionally, a hearing aid product combining Bluetooth functionality, set to launch in June this year, is sized like typical Bluetooth earphones, targeting visually conscious consumers with hearing loss Its small size and attractive wireless earphone design allow for phone calls, and if approved by the Ministry of Health and Welfare, eligible users can apply for government subsidies RelaJet to expand into overseas markets, using the USA as a beachhead An interesting question arises due to the pandemic everyone must wear masks which impedes lip-reading How does this affect those with hearing loss Yu-Ren Chen indicates that this situation highlights RelaJet's advantages As each person with hearing loss has different levels of hearing ability, hearing aids can only augment to an appropriate volume, assisting users to hear about 60-70 content, with the remainder relying on lip reading and gestures During the pandemic, as everyone wears masks, masks also muffle sounds, but RelaJet's voice separation engine can correct and strengthen the separation, making it easier for those with hearing loss to recognize voices Besides the Taiwan market, RelaJet's next stage will be expanding into overseas markets, expecting to obtain ISO 13485 medical device quality management system certification and US medical device approval in 2022 They plan to enter the US market, either under their own brand or through OEM arrangements Apart from the Taiwan market, RelaJet will also enter the US market in the next phase for hearing aids「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

這是一張圖片。 This is a picture.
Smart Construction Site Security Platform

In construction site operations, implementing safety protection measures and establishing related processes are essential for controlling workplace safety Every business owner strives to minimize industrial safety risks To reduce the probability of workplace accidents, it is particularly important to inspect personal protective equipment PPE and safety measures The Yongyi Smart Construction Site Security Platform utilizes an AI-embedded system, not only to detect whether workers are properly wearing helmets, but also to manage access control at construction site entrances and verify worker identity The Smart Construction Site Security Platform is also a part of the government's push for the Smart Construction Label Initiative 'Smart Site Management' is one of the three main items under the 'Maintenance Management' indicator, highlighting the importance of 'Smart Site Management' This solution includes access management, surveillance management, safety management, and environmental monitoring as aspects of its AIOT solution Feature Highlights 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-11-09」