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【2021 Application Example】 Factory Helper Chatbot Reduces Machine Downtime to One Day

Jinfeng Machinery Industry, the fourth largest punch press manufacturer globally, has developed an app that connects with LINE, WeChat, and IM emergency communication software. Regardless of the number of machines, integrated through a single platform, the production and equipment status can be monitored in real time via mobile phones and tablets.

Established nearly seventy years ago, Jinfeng Machinery is one of the unsung heroes behind Taiwan's early 'living room as factories' approach, with household subcontracting tasks such as spoon and button metal pressing handled by Jinfeng's machines. With the advent of Industry 4.0 technologies, this 'hidden company' based under Bagua Mountain in Changhua had to adopt AI robots to swiftly address malfunctions and reduce wait times.

Real-time monitoring AI robots have become essential assistants on the factory line

GM of Jinfeng Machinery Industry, Tseng Sheng-ming famously said: 'Always consider the next step for our customers.' With an annual revenue of over 7.5 billion New Taiwan Dollars, a single day of factory downtime equates to a loss of over 20 million dollars. At the forefront of Industry 4.0, Jinfeng uses various sensors to remotely monitor the operational status of machines and record data. Through network-connected gateways that integrate peripheral equipment, monitoring data is transmitted to databases to quickly detect and reduce the risk of downtime. Cloud-based, 24/7, 365-day repair registration and constant monitoring are aimed at achieving the goal of an unmanned factory.

金豐機器工業總經理曾盛明的名言是:「永遠為客戶設想下一步」,年營業額逾新台幣75 億元的金豐,工廠停工一天等於損失2,000 多萬元,走在工業 4.0 的浪頭上,金豐透過各式感測器遠程掌握機台運作狀態並記錄數據,運用網路連接閘道器整合周邊設備,將監測數據傳送至數據庫,快速檢知降低停機風險,雲端線上全年365 天、每天24 小時報修等隨時監控,以實現無人化工廠的目標。

To speed up the resolution of machine malfunctions, Jinfeng Machinery Industry introduced a customer service chatbot developed by Asia-Pacific Smart Machine Company, featuring multi-round dialogue capabilities. Combined with a knowledge graph in the punching field, operators simply need to inquire through the proxy robot to quickly obtain troubleshooting solutions and repair quotes, eliminating the need to wait for Jinfeng technicians to handle issues on-site. This approach has reduced downtime to within one day, cutting the time spent on factory malfunction resolutions by up to 50%.

Accelerated security screening processes can significantly save up to 30% of manpower

By applying AI technology for machine understanding, Asia-Pacific Smart Machine facilitates immediate and accurate problem classification through inquiries by customers and front-line staff. Online responses to operational issues and needs are synchronized, scheduling repair personnel and materials to quickly resolve faults and effectively reduce downtime losses. In the field of tool machines, Open Talk can integrate with Industry 4.0 tool machines for machine control and real-time data queries. Engineers no longer need to use smartphones or tablets; they can simply use voice commands to control machines and make inquiries through installed speakers or robots, promptly notifying maintenance when issues arise, keeping repair time within one day. Moreover, the technology provided by Asia-Pacific Smart allows for automatic detection of which production line is problematic, type of issue, and management of the situation, speeding up the repair process and potentially saving up to 30% of manpower.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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【解決方案】佐翼科技無人機導入高爾夫球場域 可節省一半人力
Droxo Tech Applies Drones in Golf Courses to Reduce Manpower by Half

For most golf courses, the operations and management is a headache "Golf courses are selling turf and need to be properly taken care of," a golf course manager bluntly pointed out Facing the market pain points of labor shortage, aging population and high cost, the use of AI drones for pesticide spraying and pest control will reduce labor costs by more than half and greatly improve the overall operational efficiency At noon in early summer, an AI drone is slowly taking off at the Taipei Golf Club in Taoyuan Its main task is to test AI drone fertilizing and pesticide spraying on the golf course In fact, drones of Droxo Tech, the company performing this task, are widely used for fertilization, pesticide spraying, and pest and disease control for rice, bananas, and tea trees For golf courses with turfs that often cover tens to hundreds of hectares, AI drones are needed to assist in turf maintenance Data collection, development of pesticide spraying AI models, and multispectral image analysis and testing will be carried out in the current stage In the future, large-scale technology implementation and verification will be carried out to set an example for applying drones to golf courses Using AI drones to fertilize and spray pesticides can reduce the manpower required by half The traditional way of maintaining the turf in golf courses is to carry spray buckets or drive spraying vehicles to spray areas one by one "Domestic golf courses began to plant ultra-dwarf Bermuda grass in 2001 This grass species prefers a cool climate and is not suitable for Taiwan's hot and humid weather" Droxo Techrsquos CEO further pointed out that to prevent turf from pests and diseases, pesticide spraying is necessary For an 18-hole golf course, it is equivalent to spraying pesticides once a week, and the T-ground and fairways are sprayed every two months For golf courses, spraying pesticides is time-consuming and labor-intensive It is important to note that large-scale spraying will increase the risk of personnel poisoning and increase the amount of pesticide used Benefits of applying agricultural drones to golf courses According to Droxo Techrsquos research, golf course pests include Spodoptera litura, which comes out at night to look for food, so pesticide spraying must be carried out in the evening According to the traditional method, pesticide spraying requires two vehicles and three personnel for a total of 45 hours If AI drones are used for fertilizing and pesticide spraying, it only takes one operator to spray 08 hectares of land in 20 minutes, saving about two-thirds of the manpower and reducing operating costs by about 30 Using AI drones to fertilize and spray pesticides on golf courses can reduce the manpower required by half In addition to the significant benefits of using agricultural drones for golf course turf maintenance, Droxo Tech also specially introduced AI multispectral image recognition for NDVI Normalized Difference Vegetation Index analysis "The so-called multispectral is to direct light with different wavelengths on the turf, and the reflected images are collected for analysis" Droxo Tech CEO Liu continued to explain that each plant absorbs light with different wavelengths, so multispectral imaging can determine the growth status of grass species At the same time, combined with AI image recognition, the distribution of pests and diseases can be accurately detected, and the amount of pesticide used is determined on this basis Cross-domain collaboration to build a multi-source turf image databasenbsp Using AI multispectral image recognition technology, Droxo Tech will collect visible light, multispectral, thermal images, and hyperspectral images to establish a multi-source turf image database to fully understand the growth cycle of Bermuda grass Droxo Tech has accumulated rich experience in agricultural AI drone pesticide spraying , but there are still many problems that need to be overcome to implement AI solutions in golf courses For example, it is necessary to establish a new pesticide spraying model and test flight methods, especially the application of multispectral image recognition PoC is not difficult, but actual implementation requires more test evidence, repeated inferences, and collaboration with plant experts This part must rely on the cross-domain integration of legal entities such as the Institute for Information Technology III, gathering more fields for verification, and creating a paradigm before it can be more widely adopted by golf courses There are not many international cases on the application of AI drones in golf courses During the verification process, it is not yet known whether it can be quickly copied to the next golf course However, Droxo Tech CEO Liu believes that through cross-domain collaboration, clearly defining the problems and listing them one by one, supply and demand parties can reach a consensus, propose solutions to each problem, and seek cooperation with internal and external resources Only then will we be able to gradually achieve the goal of making golf courses smarter and smoothly assist the industry with transformation Zuoyi Technology's CEO, Liu Junlin 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

這是一張圖片。 This is a picture.
[2023 Case Study] AI Steps into Philanthropy: Stylish Tech at Food Banks

Taiwan Food Bank AssociationHereinafter referred to as 'the Association'With the mission of providing food aid, poverty relief, reducing food waste, and building a hunger-free network, there are locations across Taiwan that gather donations from wholesalers, intermediaries, retailers, manufacturers, and even generous individuals These sites also rescue food that would otherwise be discarded, properly allocate and distribute it to needy households, thus aiding local vulnerable families55Food banks at various locations collect daily donations from wholesale stores, intermediaries, retailers, manufacturers, and even benevolent individuals from all over Taiwan These places also rescue about-to-be-discarded edible materials, properly sort them, and distribute to needy households, assisting local vulnerable populations However, each location requires significant human and volunteer resources to manage daily operations using traditional methods of communication with non-profit organizations and donors After receiving donations, these resources are then allocated to needy families or individuals There is a potential issue of uneven distribution of resources due to a lack of digitalization and integrated information management in these processes Warehouse and Transportation Centers and Mini Food Banks Distributing Resources to the Disadvantaged The location under validation by the Kaohsiung Charitable Organizations Association,Hereinafter referred to as 'Kaohsiung Charity' In109year6month24Officially inaugurated Taiwan's first 'Food Bank-Warehouse and Transportation Center' at a location measuring200square meters, enhancing the efficiency of food resource redistribution, proper storage, and management So far, nearly two hundred tons of vegetables and fruits have been saved, serving over a hundred organizations and benefiting over5thousand vulnerable households, and continues to serve19mini food banks, with planned completion across multiple districts in Kaohsiung, distributing food resources to over10ten thousand vulnerable families Kaohsiung Charity 'Food Bank-Warehouse and Transportation Center' in the Dasha Community Photo Source Kaohsiung Charitable Organizations Association Challenges in Labor and Food Resource Management Facing the needs of a large number of economically disadvantaged families, the management of the 'Food Bank-Warehouse and Transportation Center' is particularly critical During procurement, tasks such as sorting, purging, and bookkeeping must be performed, while during shipment, food resource needs suggested by social workers must be followed These activities rely on manual judgment and accumulated experience Many volunteers involved are elderly and have limited physical strength, making warehouse tasks physically demanding and recruitment challenging If a large batch of food resources arrives, space and manpower are consumed in sorting and inventory management, raising concerns about the effective use of resources and turnover rate This highlights the challenge of scaling up food bank services while lacking corresponding labor and material management systems At the same time, food bank resources come from various donations, thus they vary greatly in type, shelf life, standards, and quantity Volunteers at mini food banks, mostly also elderly, must handle multiple responsibilities such as case services, food resource management,resource allocation, and resource development Sometimes they must also explain and accept immediate, large quantities of specific resources, such as adults receiving baby formula 'Food Bank-Warehouse and Transportation Center' Resource Inventory Relies Entirely on Manual Labor Mini Food Bank Volunteers Handle Multiple Responsibilities Photo Source Taiwan Food Bank Association Reducing Scrap Resources60 Increasing Speed of Resource Transfer80 To enhance resource management and ensure effective use of materials, and to address personnel shortages, this field validation case has introduced 'Food Bank Warehouse Resource CollectionAITo advance resource management, ensure effective use of resources, and solve manpower shortages, this validation site has implemented an 'Automated Early Warning Needs Assessment System' for the food bank's warehouse resource gathering The first part involves building a classification model, setting up and collecting warehouse information at the site, andAItraining the model Past sitewarehouse information is collected and stored in a database, allowingAIfor preprocessing, classification, and other tasks At the same time, depending on the dependency conditions of the types of goods as features, algorithms are introduced for computation and modeling, and the data collected is used for retraining, ultimately validating the field and organizing data for the five most common types of goods into training and test datasets as required The second part involves constructing the classification model using AI techniques further use of reinforcement learning constructs the management mechanism for the food bank's warehouse, perfecting the classification of donated goodsRNNTechnical construction of classification models further use of reinforcement learning constructs food bank warehouse management mechanisms, making the classification of donated goods perfectlike white rice, instant drinks, noodles, instant noodles, and canned goodscan then be automatically assigned storage based on storage assignment principles AI Service System Process and Description Source Taiwan Food Bank Association AtAIUnder forecasts, it can optimize the speed of resource transfer and allocation, effectively and accurately match resource donations reducing the loss in the donation process, increase the accuracy of resource distribution, and improve the service rate—the successful donation rate—reducing the waste of resources due to incorrect items, and enabling instant monitoring of food resource stock, ensuring operators can respond quickly to needs, effectively providing resource assistance WithAIthe system's introduction and the establishment of data intelligence, it helps the operations of the warehouse and transportation center, allowing more time for the allocation of donated goods The introduction aims to accelerate the digital service rollout for social welfare organizations, thoroughly addressing the needs of the overall vulnerable segments of society Using the system for resource allocation and dispatching Photo Source Kaohsiung Charitable Organizations Association Following this field validation, it is possible to expand the system to other food bank service pointsAIThe system can also collaborate with more non-profit organizations, public welfare groups, and charitable organizations, expanding 'Food Bank Warehouse Resource CollectionAIAutomated Early Warning Demand Assessment System' application range such as medical supply distribution, helping more organizations manage and distribute more intelligently, reducing resource wastage, and enhancing social welfare 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」

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Testing Seat Contact Components AI Intelligent Flaw Detection

With rapid development in 5G, AIOT, automotive electronics, and other downstream sectors, the entire supply chain is expected to benefit from this consumer market As product demand momentum gradually increases, increasing production efficiency and reducing operational costs become the most important issues In order to meet the needs of customers for various packaging types, Yingwei Technology has been committed to developing highly customized test seats However, a resulting pain point is the inability to mass-produce and fully automate operations with machines some tasks still rely on manual execution In this project, the probe part of the test seat was outsourced in 2021, and under current and future large-scale demands, work hours, costs, supply, and quality are issues Yingwei faces The company achieves a defect detection rate of 9995, which seems high, but with an average inspector able to inspect 10,000 needles per day, there would still be 5 defective needles On a test seat that is only 3 cm wide with approximately 1,000 needles, just one defective needle could potentially lead to faulty testing at the customer end As the current operational mode relies on manual visual inspection, external factors such as fatigue or oversight of personnel, and subjective judgment by inspectors may lead to the outflow of defective products, which necessitates strict quality control of contact components We once sought to utilize optical inspections Rule-based for controlling the quality of appearances, but the metallic material of the contact components leads to light scattering, background noise interference, background scratches, and material issues that could result in misjudgments Therefore, we decided to look for AI technology service providers to solve our detection difficulties Developments of Dedicated AOI Line Scan Equipment To meet the needs for inspecting thousands to tens of thousands of probes within our company's IC test seats, traditional surface imaging and individual needle imaging would be too slow to achieve rapid inspection and labor-saving goals In response, the service provider proposed a trial with an AOI dedicated line scan module solution Utilizing a width of 63mm on the X-axis for reciprocal scanning of all probes on the test seat, the tests allowed for the simultaneous scanning of 8-9 probes, significantly enhancing the future detection efficiency of AOI machines This project will proceed with the aforementioned innovative Proof of Concept POC, focusing on the development of the line scanning equipment and performing imaging, learning, and training on both normal and abnormal probes provided by our company, with initial AI model training aimed at preliminary approval This project's customized line-scan imaging module Ideal future imaging result illustration A Single AI Technology Solution for MeasurementDetection Needs Unified use of AI DL CNN learning methods, instead of the current Rule-based system which necessitates defining each defect individually, to meet the needs for abrasion measurement and appearance defect detection of malfunctionsforeign objects When the same machine uses both measurement and detection technologies, not only does it increase costs, but it also affects the detection speed Hence, the service provider recommends the use of a line scan device for imaging Its resolution is sufficient for AI to simultaneously determine appearance defects and assess the condition of needle tip abrasion, as detailed below Line scan pixel imaging displaying needle tip abrasion conditions This AI detection technology meets both measurement and inspection needs for Yingwei, not only bringing more benefits to future probe testing but also introducing an innovative axis in AI technology Change the method of human inspection, enhance work efficiency and product quality After combining both hardware line scan and software AI model training approaches, we successfully ventured into new AOI detection applications Following the AI implementation POC, including the development and validation of a customized line scan module and an initial AI model, the plan is to officially develop the AOI machine next year and integrate it into the IC test seat production line Future Prospects Probe manufacturers upstream and downstream IC factory users both have needs for the AOI inspection machine upstream can ensure probe quality before leaving the factory, while downstream users can use this machine to regularly inspect the condition of numerous IC test seats in hand Given the future demands, the AOI machine is poised to have a significant positive impact on the IC testing industry in the foreseeable future 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」