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【2021 Solutions】 Conversational robots become smart medical helpers, effectively reducing the labor force of 70 people

"I've been eating, drinking, and urinating a lot recently. I'm worried about whether I have diabetes?" "You can go to the hospital to measure blood sugar. If fasting blood sugar is higher than 100 mg/dL, and postprandial blood sugar is higher than 140 mg/dL, glycated hemoglobin 5.7~6.4%, you may have signs of pre-diabetes.” The person talking to the patient may not be a real person, but an intelligent conversation robot. This is a smart medical robot developed by Asia Pacific Intelligent Machine Company, which specializes in Natural Language Understanding (NLU) technology. Through multiple rounds of dialogue, it can reduce about 70% of the manpower in medical clinics.

Founded in 2017, Asia Pacific Intelligent Machine Company, founder and CEO Jerry Wu is a well-known expert in the field of AI and one of the few Google Developers Experts in Asia. In the early days of its establishment, it used the interactive conversational robot Open Talk platform to enter smart manufacturing, insurance, media and other industrial fields.

AI applications grow from broad to refined, Asia-Pacific intelligent machines target the health care field to deeply explore the market

"AI technology is a very professional field. To achieve in-depth development, a huge amount of manpower and resources must be expended." From the beginning of its establishment, it has explored industrial-wide AI applications. After four years of exploration, Jerry understands that With limited manpower and resources, it is necessary to focus and deepen in one vertical field in order to create more revenue sources. Therefore, in the past two years, Asia-Pacific Intelligent Machines has decided to focus on the fields of smart health and smart care by using the health and medical corpus accumulated on the Open Talk platform. Based on Open Talk, it has developed more accurate auxiliary robots required by medical hospitals. as goal.

AMPIC Healthcare’s key advantages

▲AMPIC Healthcare’s Key Advantages

Asia-Pacific Intelligent Machinery started cooperation with Formosa Biomedical Engineering, and currently has accumulated more than 40 medical institutions, covering biotech medicine, medical cosmetology, rehabilitation, etc.

Affected by the novel coronavirus pneumonia (COVID-19) epidemic, during the level three alert period, people stayed at home and did not even dare to go to the hospital for medical treatment even if they were sick. At this time, Asia Pacific Smart Machine's video medical solution is dispatched It is used in non-contact cloud-based physiological measurements to provide doctors with a reference for long-term care and observation, helping to solve the problem of medical institutions using telemedicine for patient care.

The specific method is that after seeing the doctor, if the patient has questions about related medications, prescriptions, etc., he or she can directly contact the voice robot through the social communication line. Patients with chronic diseases do not need to upload blood pressure, blood oxygen, heartbeat and other data. They only need to upload an 8-second video of their own face close-up, and the calculation time is 30 seconds to analyze the patient's pulse index, heartbeat, muscle fatigue and other values. , if any abnormality is discovered, the patient can also seek medical treatment immediately.

Using labeling algorithm to mix physiological measurements (seeing) and conversational technology (listening), it can improve intention understanding by 80%

Why can physiological data be measured through close-up videos of faces? Jerry further explained that it mainly relies on the AI ​​algorithm label judgment in the background of the system, which means observing the flow of blood vessels based on the reflected light on the face in the video, performing identification actions, and judging the values ​​of heartbeat and blood pressure. The recognition rate is It can reach 80%-90%, which is equivalent to the data measured by the blood pressure machine.

The difference is that uploading data through a blood pressure machine requires purchasing a blood pressure machine and a self-measurement uploading platform. Generally, patients with chronic diseases are mostly middle-aged and elderly people who often forget to measure their blood pressure, which affects the continuous collection of physiological data. The action of video shooting and uploading can improve patient cooperation in hospitals and also help clinics continue to track the conditions of chronic patients. Because with physiological measurement data, combined with dialogue technology, we can understand the customer's care needs and intentions, reaching 90%. For example, if the customer has high blood pressure, abnormal lactic acid value, there may be some possible physical problems, if we match the customer For the content of robot interaction, OpenTalk can parse the two data sources to analyze the customer's intention and further feed it back to the doctor or caregiver, who will decide which care actions to take.

For example: in the field of medical beauty, medical beauty clinics care about what kind of beauty care customers want to do. Through robot dialogue and interactive behavior on the device, Asia Pacific Intelligence performs labeling actions, including extracting things of concern in the dialogue. , show the intention, such as wanting to do hyaluronic acid, small needle beauty, etc., collect voice and audio and video data, and integrate it into personalized tags, you can recommend skin care treatments, business shopping guides, or list tracking cases, etc., becoming a medical beauty The best assistant for the clinic to understand its clients.

The care platform recruits an AI technology team and will target the Japanese and Thai markets for international export in the future

The AI ​​technology of Asia-Pacific Intelligent Machines starts from natural language understanding and performs labeling actions from conversations. In addition to natural language processing, it also focuses on machine vision technology. Through images, including the recognition of customer age, gender, and facial emotions, it also masters visual tags and dialogue tags to deeply understand customer needs.

AMPIC Healthcare's system service architecture
▲AMPIC Healthcare’s system service architecture

Due to the huge number of disciplines in the medical field, Asia-Pacific smart machines have initially targeted the medical beauty and long-term care markets, and have adopted the concept of a care platform to recruit other AI technology teams. At this stage, it has included the detection of dementia and sarcopenia. It is expected to be included in the future, including blood sugar detection, gastroenterology, ophthalmology, etc., to explore potential markets and find powerful AI technology partners to jointly develop AI detection technology to make the health and medical services covered by the care platform more complete.

The Open Talk platform supports multiple languages ​​including Chinese, Taiwanese, English, Japanese and Thai, and has more than 130 automatic question and answer skills, which can automatically grasp customer emotions and customer needs. In the future, in addition to plans to introduce more than 100 automatic Q&A skills to medical institutions in 2022, In addition to the 200 companies, it will also target the Japanese and Thai markets, enter overseas markets, and export service solutions internationally.

Asia Pacific Intelligent Machine Company CEO Wu Bohan (third from left in the picture) and his team took a group photo after being interviewed by TVBS TV station
▲Asia Pacific Intelligent Machine Company CEO Wu Bohan (third from left in the picture) and his team took a group photo after being interviewed by TVBS TV station

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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【解決方案】運用極現科技4D無人機雲端平台 巡檢成本降為五分之一
Utilizing Extreme Present Tech's 4D Drone Cloud Platform Reduces Inspection Costs to One-Fifth

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【解決方案】破壞式創新商模 奇翼醫電推出行動醫療裝置- 心電圖傳感器 打造遠距醫療當中最後一塊拼圖
Disruptive innovative business model Qiyi Medical Electronics launches mobile medical device-ECG sensor to create the last piece of the puzzle in telemedicine

With the advent of the post-epidemic era, the development of global telemedicine is in the ascendant, which has greatly increased the demand for smart medical technology in decentralized medicine Among them, if mobile medical devices can provide real-world at home or outside the hospital data for use in hospitals, it is believed that it will reduce the burden of diagnosis and treatment on doctors or medical personnel and reduce health insurance expenses To this end, Singular Wings Medical has launched a comprehensive telemedicine solution, which combines excellent wearable mobile medical device design, innovative software development, AI algorithms and cloud platform services, and will become the last piece of telemedicine puzzle David Lee, the founder and general manager of Qiyi Medical Electronics, said that his original intention to start the business was because he witnessed Taiwan's long-term pursuit of low-cost mass production, which led to the continuous decline in the value of 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with hospitals and doctors can reduce the burden on doctors or medical personnel and reduce health insurance expenditures, Qi Yi Medical Electronics will definitely have the opportunity to become the last piece of the puzzle in telemedicine Founded in 2015, Qiyi Medical Electronics’ core team consists of 22 diversified professionals, including young engineers with medical, engineering and information backgrounds and experienced entrepreneurs, working together to create an overall solution for remote healthcare The solution includes hardware design, software development and backend cloud platform services for the mobile medical device Beatinfor Health electrocardiogram sensor Electrocardiogram ECG is one of the most important vital signs body temperature, pulse, respiration and physiological data of the human body, which can reflect various physiological changes in the human body, such as cardiovascular health, inflammation, infection, bleeding, injury or anxiety index changes For this core concept, Qiyi Medical is committed to using wearable electrocardiograms as its core technology, while collecting important vital signs and environmental parameters such as electrocardiograms, and building AI algorithm systems and backend cloud platform services based on big data and machine learning to help solve remote problems Specific chronic diseases such as cardiovascular disease, sleep problems, and metabolic diseases are the most important in medical treatment Electrocardiogram sensor continuous physiological data monitoring reduces the risk of death in acute heart failure patients by 11 within 30 days after discharge In order to realize remote medical services, Qiyi Medical Electronics has launched a complete set of remote medical care solutions, including wearable mobile medical devices-electrocardiogram sensor BEATINFO ECG, BEATINFO HEALTH APP, and AI algorithms , web pages and BEATINFO HEALTH cloud service platform The BEATINFO ECG sensor is an exclusive device for the 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Cardiovascular assessment reports, third-party remote medical consultation services and other functions Users use patch-type or chest-strap ECG sensors paired with end-to-cloud platforms for continuous physiological detection Before being transmitted to the cloud for further calculations, all data will be de-identified and made available to professionals Data reports are provided for physician judgment The BEATINFO HEALTH cloud service platform has powerful noise filtering processing capabilities, fast waveform recognition and judgment, as well as highly complex cloud architecture and communication technology Why is the noise filter processing capability so important Because medical equipment in general hospitals must require users to complete short-term measurements under static conditions Usually, data in life situations outside the hospital cannot be collected by the hospital, and this data is very important to doctors It is increasingly important to understand the progression of 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medical-level measurements, and can continuously record and collect physiological data, improving any Sudden or sporadic symptoms may occur Compared with the electrocardiogram patch of its peers, it provides real-time data return and web-based management tools, and can produce various reports for managers to remotely manage a large number of users on the web According to statistics from Beijing Medical University, the mortality rate of patients with acute heart failure within 30 days after discharge is as high as 11 If an electrocardiogram sensor is installed on the patient for continuous and real-time monitoring for 30 days, it is possible to reduce part of the risk of death, and at the same time, it can Significantly reduce health insurance costs Additionally, in the case of cardiovascular disease, if the user wears the device for a period of time, regular cardiovascular assessment reports can be obtained and provided for follow-up in-depth examinations by doctors In addition to the 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leasing or buying out wearable measurement devices, or providing annual report subscriptions to reduce the cost of purchasing devices for users, such as including 2-minute electrocardiogram, Flexible subscription package including 7-day cardiovascular health assessment, exercise cardiovascular health assessment, sleep health assessment report, etc Group cardiovascular monitoring system solution creates a many-to-many real-time physiological information monitoring platform to replace diagnosis with prevention In addition to providing individual users with remote mobile physiological data measurement, the BEATINFO cloud platform provides a "group cardiovascular monitoring system" solution that can create many-to-many real-time physiological information monitoring through network technology Based on the platform, patients only need to wear a lightweight monitoring patch, and the back-end system can grasp the changes in their physiological information, so that prevention can replace diagnosis and reduce the chance of sudden cardiovascular death This platform provides 3 functions, including the ability to manage different users into groups and hierarchically, and the number of users can reach tens of thousands it can display users’ basic physiological information in real time on web tools, and can be used under certain preset conditions When triggered, this platform will immediately send out an alarm historical data can also be reviewed on the platform, which is very suitable for doctors to check the patient's disease progression outside the hospital during consultation For the application of the "Group Cardiovascular Monitoring System" solution, taking high-intensity exercise as an example, such as long-distance running and cycling, mountain climbing activities or traveling abroad, a prior cardiovascular health assessment is required activities, and corresponding evaluation reports This report allows users to share it with doctors, so that participants can make assessments before the event or test their training effectiveness, which can significantly reduce the risk of accidents during the event beforehand During the activity, the group cardiovascular monitoring system also provides real-time on-site monitoring of a large number of participants It can be monitored in real time by the AI in the background at the moment of exercise Once an accident occurs, the platform can immediately issue an alarm and even report the accident GPS positioning of the location, and continuously transmits back the user's physiological information during search and rescue, striving for golden rescue time In sports monitoring applications, taking golf as an example, how to improve golfers' puttinghitting performance A player's performance and concentration are usually directly related to personal emotional stability Li Weizhong said that through HRV analysis of Qiyi Medical's electrocardiogram device, it can help determine the player's emotional and stress index performance, and at the same time help golf coaches select and train players The group cardiovascular monitoring system can create a many-to-many real-time physiological information monitoring platform Establish a firm foothold in Taiwan, move towards the US and European markets, and move towards the goal of a data company Faced with the challenges of technology research and development and market promotion, Qiyi Medical Electronics’ automatic identification of electrocardiograms requires a large amount of data for AI calculation development For this reason, Qiyi Medical Electronics must cooperate with hospitals and develop jointly Finish At present, the company has established good cooperative relations with many medical centers and research units, and has overcome these technical bottlenecks one by one In terms of market promotion, Li Weizhong said that the biggest challenge facing Qiyi Medical Electronics is to communicate with the market and let the public understand the differences between competitors' bracelet and watch products and the company's mobile device-electrocardiogram sensor Compared with the common bracelet and watch products on the market that collect electrocardiogram data in a discontinuous manner, it may take a long time to collect discontinuous data before potential cardiovascular problems can be discovered by luck Qiyi Medical Electronics actively promotes electrocardiogram to the public in a continuous manner The competitive functional characteristics of sexual detection data and emphasize that it is a very important means to assist in the detection of many potential diseases, replacing diagnosis with prevention and reducing the occurrence of unnecessary cardiovascular diseases In addition, in terms of business promotion, we also hope to create more opportunities for business matching and new venture capital raising with the assistance of the Corporate Resource Strategy Council Looking to the future, Li Wei and Xu Qiyi Medical 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as new drug development and vaccine development application to create business opportunities and profits 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」