:::

【2020 Application Example】 RPA Robots, Accelerating E-commerce Work Efficiency by 15 Times

Labor-intensive, prone to oversights and errors, low shipping efficiency

A domestic hook-and-loop tape traditional manufacturing transformation and brand management company has expanded new markets and business opportunities through the e-commerce platform model. This requires reliance on substantial labor for product listing, order organizing, inventory management, and shipment tracking. This results in limited product varieties and quantities that can be handled, and manual data entry is often prone to oversights or errors, affecting shipping efficiency and customer satisfaction, which is critical for the competitive advantage of the business in e-commerce.

Internally, many operations rely heavily on repetitive tasks across various computer systems, web pages, emails, etc. Currently listed on 15 e-commerce platforms, updating single e-commerce information alone requires 2-3 months (over 200 items), making rapid expansion difficult; limited by manpower, product information is not detailed enough, leading to doubts in e-commerce reviews, affecting orders and subsequent satisfaction. Presently, orders are only confirmed once a day, leading to an information gap of up to 24 hours. Annually, there are over ten thousand orders to process into shipment orders, typically accumulating for 15-30 days before once grouping deductions from inventory, resulting in always inaccurate stock levels.

Streamlined Client Interface, Accelerating Implementation Efficiency

The mentoring team collaborates with Ruijing Engineering Technology to integrate AI and RPA technologies through a web-based architecture. Robotic Process Automation (RPA) applications are not installed on the local desktop but are stored on a server and accessed only when needed by the user.

This technology, known as Thin Client, provides higher performance and security compared to the Thick Client, which requires downloading applications and data to the local desktop. The Thin Client does not require downloads on the local machine.

RPA collaborative service features include:  Web Scraping: Complex web data collection and arrangement  Email manipulation: Data analysis and disassembly of content and attachments  Web operation: Precise and rapid web operations or filling in specific fields  Application operation: Timed positioning operations of other window applications  Data processing: Data format conversion, decomposition, and reassembly  File Exchange Management: Timed file production, add/delete/modify, FTP upload/download  Database operation: Heterogeneous database data exchange, read or write to a specific DB  Data recognition: Fixed format field data processing; screenshot, snapshot, alphanumeric text parsing and recognition  Scheduling: Can be timed, repeated, cross-process all the above processes  Alert mechanism: Email, Line Notification etc. designated or broadcast notification

Software Robot Technology Solution Execution Architecture

▲Software Robot Technology Solution Execution Architecture

AI software robots enhance the processing speed of orders, inventory management, and purchasing in manufacturing operations, developing automated services to avoid data duplication and input errors, and seamlessly integrating processes across systems operating 24/7. The war room panel facilitates statistical analysis and real-time sales conditions on each e-commerce platform, predicting and optimizing product inventory.

Direct Purchase Order Process Automation Robot

▲Direct Purchase Order Process Automation Robot

E-commerce Information War Room Statistical Analysis Dashboard

▲E-commerce Information War Room Statistical Analysis Dashboard

Software Zero Errors, Reducing Costs by 15% to 90%

面對快速變化又競爭激烈的市場環境,更需要減少重複性、低產值的工作,將人力運用在更高價值的工作上。

Facing a rapidly changing and highly competitive market environment, it is essential to reduce repetitive, low-value tasks, focusing manpower on higher-value work. RPA software robots are 15 times more efficient than indirect staff, also enhancing process quality to near-zero error rate execution quality, offering opportunities to reduce costs by 15% to 90%. Since it doesn't require significant changes to existing workflows, businesses generally do not need to spend substantial manpower on retraining or adapting to new workflows, which contributes to a higher acceptance rate among businesses. Even in software deployment, it only takes about 4-5 weeks to go live.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

這是一張圖片。 This is a picture.
AI Assists the Red Cross for Smarter Emergency Response

More Preparation Less Loss The Taiwan Food Bank Association, a non-profit organization, collects donations daily from wholesalers, retailers, manufacturers, and even kind-hearted individuals across Taiwan They also rescue consumable materials that are about to be discarded, properly allocate and deliver to households in need, aiding local underprivileged populations When natural disasters such as earthquakes, landslides, mudslides, typhoons, floods, and droughts occur in Taiwan, the food bank's resources can be immediately deployed for disaster relief This field verification unit is the Nantou County Red Cross AssociationOne of the food bank locations, hereinafter referred to as the Nantou Red CrossIs responsible for tasks like pre-disaster supplies preparation and disaster relief material distribution, helping the government bear the responsibility of disaster relief and aid In Taiwan, various natural disasters have characteristics of different duration and spatial coverage, wide or narrow With the normalization of extreme weather, the scale and number of disasters are gradually increasing and becoming harder to predict The required amount and type of materials differ by disaster, and they must address the lifestyles of the affected areas, rescue needs, traffic conditions, geographical restrictions, and other factors for varied material allocation, facing numerous challenges Typhoon Kanu severely damaged transportation in Nantou mountain areas Nantou County Red Cross planned the mountainous route Puli gt Fazhi Elementary School gt Qin'ai Village gt Aowanda to deliver supplies Disasters happen repeatedly We need to be prepared at all times Effective disaster preparedness can mitigate the impact, including swift response to material needs in affected areas, aid distribution, and even psychological support, providing added security for life and property of those in disaster zones Lack of Timeliness in Disaster Information To improve the living conditions and address the lack of supplies in remote areas, the Taiwan Food Bank Association has partnered with the Nantou Red Cross and has successively established food bank points in Nantou City, Puli, and Ren'aiLixing, Ruiyan, XinyiWangmei, Tongfu, Shuili, Lugu and Caotun among others9establish food bank locations, providing supplies worth a certain amount per household every month6001000in New Taiwan Dollars However, many challenges still need to be overcome during natural disasters For example, when typhoons, earthquakes, and landslides occur, the information source for disaster relief dispatch systems relies on post-disaster reports The time lag between reporting, response, and execution prevents timely adjustment and distribution of 'disaster relief' supplies based on the needs of affected areas, affecting rescue efficiency due to lack of timely information The 'preparedness' supplies of the Nantou Red Crosssuch as dry food, water, instant noodles, etc,are recorded manually in terms of stock, expiration dates, and distribution,When a disaster occurs, there is a chance that 'preparedness' supplies have expired and cannot become 'disaster relief' supplies It’s also possible that both conditions mentioned above occur simultaneously, leading to a need for more time to reassign 'preparedness' supplies into usable 'disaster relief' materials On the other hand, upon receiving information about shortages in disaster areas, the supplies donated by the public often grossly differ from the actual needs of the disaster zone, leading to an excess of supplies The Process of Material Operations Before and After a Natural Disaster AIAnticipating Natural Disasters Reinforcing the Accuracy of Preparedness Material Dispatch Application API Technology connects to compute the state of the climate, the intensity of disaster rescues, prioritizing the main tasks of the Nantou Red Cross and the needed areas of search and rescue Coordinated with the existing heavy rain and typhoon simulation disaster training of the Nantou Red Cross, a 'Natural Disaster Emergency Preparedness Material Dispatch and Supplement Decision System' is establishedreferred to as the Emergency Preparedness Material System。 In material management, inventory data along with immediate supply data are entered into the Emergency Preparedness Material System for comparison and analysis, helping the Nantou Red Cross quickly recognize materials like cookiesdry food, beverages, frozen food, toilet paper, etc, and determining whether they should be 'preparedness' materials or regularly distributed materials Adding to this, information forecasting understands the potential disaster conditions in remote areas, facilitating food delivery, addressing both front-end food wastage and backend practical needs When a natural disaster occurs, it enables faster response and decision-making, completing material deployment, hence increasing the speed of material operation transition20。 AI Emergency Preparedness Material System Helps Rapidly Adapt Material Distribution Through the field verification of the Nantou Red CrossAIthe system, material management, and related applications are promoted to more emergency response organizations in different areas, while continuously improving the alert functions within the Emergency Preparedness Material System, strengthening the technological foundation for alerts, enhancing prediction accuracySystem immediacy, and optimizing the data collection and analysis process Simultaneously, it can collaborate with government agencies, meteorological departments, or other rescue teams to discuss integrating more data sources, establishing a mechanism to share resources and data promptly, sharing information in real-time, helping more emergency response organizations enhance their disaster response abilities, seizing the golden rescue time 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」

【導入案例】挺進智慧物流50 新竹物流醫材配送班表超高效率
Advancing to Smart Logistics 5.0: Hsinchu Logistics Delivers Medical Materials with Ultra-High Efficiency

After incorporating AI technology, traditional logistics companies have seen significant improvements in transportation efficiency and reductions in transportation costs, especially in the transfer of medical materials which involves timely service and rights of hospitals and patients The implementation of intelligent logistics can save medical material businesses the cost of constructing GDP warehouses and other expenses up to millions A major domestic logistics leader, Hsinchu Transport HCT, owns a fleet of 3,500 vehicles and a storage area of 60,000 square meters, providing customized logistics solutions including logistics, commerce, finance, information, distribution, storage, and processing The company handles up to 580,000 parcels per day, with a maximum capacity reaching 900,000 parcels, making the enhancement of transshipment efficiency crucial for HCT Medical materials transportation at hospitals need optimization of current operational processes and enhancements in systematization and intelligence Especially the transportation of hospital medical materials, which encounters various challenges Medical materials suppliers need to cater to varying customer product demands, temperature requirements, and delivery times through multiple logistics providers This highly depends on the experience and careful control of operations staff Whether it is the product shipment or actual logistics process, each step must be interconnected Any human errors can impact the service timing and rights of the hospitals and patients Thus, all concerned businesses, along with the government and hospitals, are working to optimize current operational processes and elevate the level of systematization, automation, and intelligence to minimize service errors and cost losses HCT's distribution process prior to AI implementation Currently, with the government's push for standardized platform operations on the demand side of hospitals, supply-side businesses collaborate through data coordination to improve the accuracy and efficiency of product shipments, enhancing operational quality and management benefits at the demand side At the same time, some businesses are also investing in the standardization and systematization of internal operational processes, thus enhancing operational efficiency and quality In the freight logistics sector, logistics companies' warehouse staff need to expend labor to control different logistics shipment operations If they often receive emergency task notifications for shipments to medical facilities, they usually depend on small regional logistics providers to provide customized delivery services Although this improves delivery times, it does not allow for integrated informational services The new GDP regulations for medical materials require suppliers to undergo GDP compliance certification Therefore, Hsinchu Transport, assisted by the Ministry of Economic Affairs' AI coaching program, not only extends existing logistics services compliant with GDP regulations but will also use data integration and optimized AI technologies to help medical material businesses streamline and improve their logistics operations Complex logistics issues are solved using the Simulated Annealing SA algorithm To meet the 'Good Distribution Practices for Medical Devices,' Hsinchu Transport is not only actively introducing new logistics vehicles but will also implement artificial intelligence-based mathematical optimization technologies to assist in intelligent scheduling at nationwide business points and transshipment stations They aim to optimize the routing of medical materials between business points or regions thereby enhancing efficiency in the distribution process Currently, during the transshipment process of medical materials at Hsinchu Transport, detachable tractor heads and containers are used Each business point and transshipment station differ in location design and staffing, impacting the throughput per unit of time Furthermore, daily cargo conditions size, destination vary, and due to these fluctuating and distinct demands, the deployment of tractor heads and containers changes accordingly Under these circumstances, Hsinchu Transport relies on past experiences to schedule departures at each satellite depot and adjusts daily according to the cargo needs Due to the reliance on empirical scheduling, it is often difficult to consider all variables and considerations, leaving room for improvement in the current departure schedules The cargo delivery planning inherently constitutes an NP-Hard problem, difficult to solve with traditional analytical methods Hsinchu Transport, in collaboration with Singular Infinity, utilizes the Simulated Annealing SA algorithm to find solutions The new logistic service introduced by Hsinchu Transport is 'GDP Container Shift Planning' This planning involves estimating future volumes of medical materials between stations and scheduling container truck shifts accordingly, ensuring timely and quality delivery of medical materials while maximizing operational benefits and reducing travel distances Hsinchu Transport introduces AI-optimized shift planning, constructing the most efficient route from its origin to destination Hsinchu Transport introduces 'Optimized Shift Planning' service, reducing transportation costs by 5 The introduction method involves using cloud software services Hsinchu Transport regularly inputs 'Interchange Item Tables' from station to station into the 'Optimized Shift Planning' service After setting the algorithm parameters, a GDP container shift schedule is generated At the same time, developing a Hsinchu Transport medical material scheduling system allows Hsinchu Transport's medical transport units to compile suitable schedules through the Interchange Item Tables Under the same level of service, it's estimated that this can reduce transportation costs by 5, saving medical material businesses millions in construction costs for GDP warehouses and distribution Due to its requirements for sanitation, temperature, and its fragility, the transportation and transshipment of medical materials should be minimized to reduce exposure and risk However, logistics efficiency and costs must still be considered AI designs the most efficient route for each cargo from its origin to destination, effectively completing daily transportation tasks In response to the future high development demand of industrial logistics, distribution and transshipment AI optimization will be a key issue Through this project, a dedicated project promotion organization will be established, staffed with AI technology, IT, and process domain talents After accumulating implementation experience, the application of AI will gradually expand, comprehensively optimizing and transforming Hsinchu Transport's operational system, and partnering with AIOT and various AI domain partners to accelerate and expand the achievement of benefits「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

這是一張圖片。 This is a picture.
Using Plant Growth Chambers as an Example - Standardizing Electronic Device Procedures Based on Imaging

In recent years, global climate change and environmental issues have become increasingly severe, causing major impacts on agricultural production Traditional agriculture heavily relies on weather conditions, facing challenges such as unstable crop quality, plummeting yields, and difficult pest control Particularly in Taiwan, agricultural biotech companies and farmers have suffered continuous losses, creating an urgent need for innovative solutions Meanwhile, Taiwan's plant factory industry faces many challenges high equipment and labor costs, an incomplete industrial chain diminishing international competitiveness, and a lack of cooperation among enterprises, all of which limit industry development Additionally, COVID-19the pandemic has highlighted the importance of remote monitoring and management Traditional manual inspections and data collection methods no longer meet the needs of modern agricultural production These issues collectively underline the urgent need for smart agricultural solutions, driving companies like Taiwan's HaiBoTe to develop innovative projects integrating IoT, cloud computing, and artificial intelligence technologies HaiBoTe Cloud Data Integration and Analysis Platform Facing these challenges, the agricultural sector urgently needs a system that can precisely control growth environments, improve resource efficiency, enable remote monitoring, and facilitate intelligent management Existing plant factory equipment often requires complete replacement, with poor compatibility with older equipment, and sensors and camera systems may require different interfaces, making them inconvenient to use Therefore, there is a need for a flexible solution that can integrate various equipment and technologies, providing real-time monitoring and data analysis, and automatically adjusting environmental parameters based on plant growth conditions This demand exists not only in Taiwan but is also a global trend in the development of smart agriculture By incorporating artificial intelligence, more scientific evaluation standards can be established, optimizing production processes, improving yield and quality, while reducing energy consumption and environmental impact Additionally, such smart solutions can attract more young people to participate in agricultural production, promoting industry upgrading and sustainable development Overall, the demand for smart agricultural solutions stems from the urgent requirements to address climate change, enhance production efficiency, reduce costs, and achieve precise management, and this is exactly the problem companies like Taiwan's HaiBoTe are striving to solve Taiwan's plant factory operators are facing a series of severe challenges, which are gradually eroding their competitiveness and survival space Firstly, the high cost of equipment and operations is their biggest burden Each electricity bill feels like a heavy blow, forcing them to balance between ensuring product quality and controlling costs Secondly, the unpredictability brought by climate change has become their nightmare Sudden extreme weather events can destroy their carefully nurtured crops in a short time, causing massive economic losses What's worse, they find themselves increasingly at a disadvantage in international market competition In contrast, large overseas plant factories, with their advanced automation technology and well-organized supply chains, can produce stable-quality agricultural products at lower costs, putting unprecedented pressure on Taiwan's operators On the technical level, they also face numerous challenges Compatibility issues between new and old equipment often put them in a bind, encountering various technical obstacles when trying to integrate different systems Lack of precise data analysis and forecasting capabilities also makes it difficult for them to make production decisions and accurately determine the best growth conditions for each crop Existing monitoring systems provide data that is often disorganized, difficult to interpret and apply Human resource challenges are also severe, with young people generally lacking interest in agricultural work, making it difficult for them to recruit employees with modern agricultural skills Even existing employees often feel exhausted from tedious manual operations and monitoring tasks These problems are intertwined, creating a complex dilemma that leaves plant factory operators confused and anxious They urgently need a comprehensive solution that can enhance factory operational efficiency, reduce costs, and improve product competitiveness, helping them overcome difficulties and regain their footing in the fierce market competition In facing the various challenges of plant factory operators, Taiwan's HaiBoTe company has demonstrated exceptional technical innovation and a flexible customer-oriented development strategy They deeply understand that the solution must be able to seamlessly integrate existing equipment while providing highly intelligent management functions To this end, HaiBoTe's RD team adopted a modular design approach to develop a system that can be flexibly configuredIoTIoT system The core of this system is a smart control hub that can communicate with various sensors and actuators During development, HaiBoTe worked closely with customers, deeply understanding their specific needs and operational environments They even dispatched engineers onsite to observe the daily operations of the plant factories, ensuring that the developed system actually solves practical problems This in-depth cooperation not only helped HaiBoTe optimize their product design but also established a close relationship with customers, laying the foundation for subsequent continuous improvements HaiBoTe's innovation is not just reflected in hardware design but also in their developed intelligent software system This system integrates advanced machine learning algorithms, capable of precise forecasts and optimal control of plant growth conditions based on large amounts of historical data and real-time monitoring information To help customers overcome technical barriers, HaiBoTe designed an intuitive and easy-to-use user interface, which even non-technical operators can master easily Additionally, they provide comprehensive training and tech support services, ensuring customers can fully utilize all functions of the system When facing challenges, HaiBoTe's technical team can quickly identify problems through remote diagnostics and provide solutions In one incident, during a serious equipment failure emergency faced by a customer, HaiBoTe's engineers guided the customer through system remote access, successfully instructing them on repairs and avoiding potential massive losses This full-range service not only solves customers' immediate difficulties but also strengthens their confidence in intelligent management, driving the entire industry toward more efficient and sustainable development HaiBoTe's developed smart agriculture solution not only brought revolutionary changes to plant factories but also painted an encouraging picture for the future of the entire agricultural industry The excellence of this system is evident in several aspects firstly, it achieves precise control of the plant growth environment, significantly improving crop yield and quality stability Through advanced artificial intelligence algorithms, the system can forecast and adjust optimum growth conditions based on historical data and real-time monitoring information, ensuring each plant grows in the ideal environment Secondly, it significantly reduces energy consumption and operational costs, improving resource efficiency The intelligent management system optimizes water, electricity, and nutrient supply, reducing waste and lowering manpower costs Additionally, the system's modular design and strong compatibility allow it to seamlessly integrate various new and old equipment, providing a flexible solution for gradual upgrades of plant factories Most importantly, the system injects a sense of technology and modernity into agricultural production, helping to attract the younger generation to the field and injecting new vitality into the industry Looking ahead, HaiBoTe's smart agriculture system has broad application prospects and expansion potential In addition to plant factories, this system can also be applied to traditional greenhouse cultivation, urban agriculture, and even home gardening In the field of aquaculture, similar technology can be used to monitor and optimize the breeding environments for fish or shrimp In the food processing industry, similar intelligent monitoring and forecasting systems can be used to optimize production processes and enhance food safety Even in the pharmaceutical industry, this type of precise environmental management system could be applied to drug research and production processes To further promote this system, HaiBoTe could adopt a multifaceted strategy Firstly, they could collaborate with agricultural colleges and research institutions to establish demonstration bases, allowing more people to experience the benefits of smart agriculture firsthand Secondly, they could develop customized solutions tailored to different scales and types of agricultural production, expanding the applicability of their products Furthermore, they could raise awareness and acceptance of smart agriculture within the industry by hosting forums, online seminars, and sharing success stories Lastly, they could explore collaborations with government departments to integrate this system into policies supporting the modernization and sustainable development of agriculture, thereby promoting the widespread adoption of smart agriculture on a larger scale Through these efforts, HaiBoTe not only can expand its market share but also make a significant contribution to the sustainable development of global agriculture, truly realizing the vision of technology empowering agriculture 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-09」