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【2021 Application Example】 Factory Helper Chatbot Reduces Machine Downtime to One Day

Jinfeng Machinery Industry, the fourth largest punch press manufacturer globally, has developed an app that connects with LINE, WeChat, and IM emergency communication software. Regardless of the number of machines, integrated through a single platform, the production and equipment status can be monitored in real time via mobile phones and tablets.

Established nearly seventy years ago, Jinfeng Machinery is one of the unsung heroes behind Taiwan's early 'living room as factories' approach, with household subcontracting tasks such as spoon and button metal pressing handled by Jinfeng's machines. With the advent of Industry 4.0 technologies, this 'hidden company' based under Bagua Mountain in Changhua had to adopt AI robots to swiftly address malfunctions and reduce wait times.

Real-time monitoring AI robots have become essential assistants on the factory line

GM of Jinfeng Machinery Industry, Tseng Sheng-ming famously said: 'Always consider the next step for our customers.' With an annual revenue of over 7.5 billion New Taiwan Dollars, a single day of factory downtime equates to a loss of over 20 million dollars. At the forefront of Industry 4.0, Jinfeng uses various sensors to remotely monitor the operational status of machines and record data. Through network-connected gateways that integrate peripheral equipment, monitoring data is transmitted to databases to quickly detect and reduce the risk of downtime. Cloud-based, 24/7, 365-day repair registration and constant monitoring are aimed at achieving the goal of an unmanned factory.

金豐機器工業總經理曾盛明的名言是:「永遠為客戶設想下一步」,年營業額逾新台幣75 億元的金豐,工廠停工一天等於損失2,000 多萬元,走在工業 4.0 的浪頭上,金豐透過各式感測器遠程掌握機台運作狀態並記錄數據,運用網路連接閘道器整合周邊設備,將監測數據傳送至數據庫,快速檢知降低停機風險,雲端線上全年365 天、每天24 小時報修等隨時監控,以實現無人化工廠的目標。

To speed up the resolution of machine malfunctions, Jinfeng Machinery Industry introduced a customer service chatbot developed by Asia-Pacific Smart Machine Company, featuring multi-round dialogue capabilities. Combined with a knowledge graph in the punching field, operators simply need to inquire through the proxy robot to quickly obtain troubleshooting solutions and repair quotes, eliminating the need to wait for Jinfeng technicians to handle issues on-site. This approach has reduced downtime to within one day, cutting the time spent on factory malfunction resolutions by up to 50%.

Accelerated security screening processes can significantly save up to 30% of manpower

By applying AI technology for machine understanding, Asia-Pacific Smart Machine facilitates immediate and accurate problem classification through inquiries by customers and front-line staff. Online responses to operational issues and needs are synchronized, scheduling repair personnel and materials to quickly resolve faults and effectively reduce downtime losses. In the field of tool machines, Open Talk can integrate with Industry 4.0 tool machines for machine control and real-time data queries. Engineers no longer need to use smartphones or tablets; they can simply use voice commands to control machines and make inquiries through installed speakers or robots, promptly notifying maintenance when issues arise, keeping repair time within one day. Moreover, the technology provided by Asia-Pacific Smart allows for automatic detection of which production line is problematic, type of issue, and management of the situation, speeding up the repair process and potentially saving up to 30% of manpower.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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【解決方案】連聯合國都買單 悠由數據應用運用農業數據搶攻全球商機
Even the United Nations is on board! Yoyo Data Application captures global business opportunities with agricultural data

Nearly 2,000 days in the fields have made Yoyo Data Application a top player in Taiwan’s agricultural data sector Their comprehensive grasp of crop yields, production periods, and prices has enabled them to collaborate with the United Nations The service area for agricultural land skyrocketed from 24 hectares to over 6,000 hectares in less than three years—a 250-fold increase For Wu Junxiao, founder and CEO of Yoyo Data Application, aligning with global environmental trends and becoming a data company at the intersection of climate technology and the green economy to serve the global market is his ultimate entrepreneurial goal Wu Junxiao, originally an engineer, joined the Industrial Technology Research Institute in 2010, where he honed his profound technical and data science analytic skills 'At that time, I was working in data analysis engineering, and almost all data-related materials would be directed to me Additionally, I worked on indoor cultivation boxes, planting vegetables and mushrooms, hence planting the seed of entrepreneurship by integrating agriculture with data analysis,' Wu recalls Since 2016, Wu Junxiao has been frequently visiting farms to 'embed' himself among farmers and agricultural researchers, chatting and sharing information systematically, which quickly established his agricultural know-how Solid data analysis capabilities have even convinced the United Nations In 2017, he left the Institute to start his own business and founded Yoyo Data Application in 2019 Today, many agricultural businesses are his clients, with service areas rapidly climbing from 24 hectares to over 6,000 hectares, expected to surpass 7,000 hectares in 2022 His clientele includes markets in Japan, Central America, and even entities under the United Nations like the World Farmers Organization, which utilizes the 'Yoyo Crop Algorithm System' supported by Yoyo Data How exactly does Yoyo Data Application manage to impress even UN agencies The 'Yoyo Crop Algorithm System' developed by Yoyo Data Application accurately predicts the production period, yield, and prices Firstly, due to Wu Junxiao's precise mastery over agricultural data, Yoyo Data Application's clients don't necessarily need sensors or other hardware devices 'Sensors are expensive and if you buy cheap devices, you just collect a lot of noise or flawed data, which is useless,' Wu explains He continues, 'Collecting data doesn't necessarily require sensors our data solutions can solve problems more directly and effectively' For instance, one of Yoyo Data Application's products, the Yoyo Money Report Agri-price Linebot, developed in collaboration with LINE in 2020, gathers data on origin, wholesale, and terminal prices spanning over 10 years, driven by Yoyo Data’s proprietary AI algorithms This enables the system to autonomously learn about agricultural product trading prices, using big data and AI to perform price prediction analysis, thereby helping buyers reduce transaction risks and expanding the data application to the entire agricultural supply chain Regarding banana prices, the accuracy of price predictions increased from the original 70 to 998 Wu Junxiao notes that both buyers and farmers are very sensitive to prices Now, through the Yoyo Money Report service, both buyers and farmers can precisely understand the fluctuations in agricultural product prices Yoyo Data can also provide customers with optimal decision-making advice based on predictive models for crop growth, yield, and price estimations Currently, price predictions cover 28 types of crops Precise estimates of production periods and price fluctuations allow Yoyo Data to provide differentiated services based on data analysis The 'Yoyo Crop Algorithm System' provided by Yoyo Data Application incorporates a 'Parameter Bank', usually collecting 200-300 parameters, not just straightforward data like temperature and humidity, but also data divided according to the physiological characteristics of the crops Through effective dynamic data algorithms, it can accurately calculate when crops will flower and when they can be harvested, what the yield will be, and so forth For instance, the prediction accuracy of the broccoli production period is 0-4 days, with the flowering period predicted this year to be precisely 0 days, perfectly matching the actual flowering time in the field In these dynamic calculations, a 7-day range is considered reasonable, and the average error value of Yoyo Data's predictions typically ranges from 2-4 days, with most crop production period accuracies above 80 Through effective dynamic data algorithms, over 120 global crops can have their production periods and yields accurately estimated Using these effective dynamic data algorithms can set estimates for production quantities, helping adjust at the production end Yoyo Data Application's clientele primarily includes exporters of fruit crops like pineapples, bananas, guavas, mangos, pomelos, sugar apples, Taiwan's agricultural production is highly homogenized, often leading to a rush to plant the same crops and resulting in price crashes Yoyo Data Application helps clients differentiate their offerings Thus, Wu Junxiao positions his company as a boutique digital consultant, carefully selecting clients for quality over quantity He notes that Taiwanese agricultural clients focus on how to improve yield rates, even categorizing yield rates by quality, aiming for high-quality, specialized export markets whereas international clients prioritize maximizing per-unit yields, showing different operational approaches in domestic and international markets In addition to agricultural fruit, Yoyo Data Application has also extended its services to the fisheries sector, including species like milkfish, sea bass, and white shrimp, all using the same system to establish various parameters related to the growth of fish and shrimp, such as when to feed and when to harvest, and the anticipated yield, timing, and prices Yoyo Data Application harnesses the power of data to create miracles in smart agriculture In response to the company's rapid development, Yoyo Data Application introduced venture capital funds in 2021 to expand its staff and promote its business Wu Junxiao states that in response to the global trend towards net zero carbon emissions by 2050, he plans to help clients plant carbon in the soil, effectively retaining carbon in the land while also connecting clients to carbon trading platforms, creating environmental business opportunities together Wu Junxiao says that from the start of his entrepreneurial journey, he positioned the company as a global entity, thus continuous international collaborations are planned As a data company serving a global clientele and focused on climate technology and the green economy, this represents Wu’s expectations for himself and his company's long-term goals Yoyo Data Application founder and CEO Wu Junxiao「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【導入案例】維繫遊艇王國美譽 嘉信遊艇導入國內第一套FRP複材超音波智慧檢測
Maintaining the reputation of the “Kingdom of Yachts” - Kha Shing Enterprise introduces the first domestic FRP ultrasonic smart inspection of composite materials

The Kaohsiung-based Kha Shing Enterprise Co, Ltd was established over 40 years ago, and is Taiwan's largest customized yacht company with customers all over America, Europe, Asia, and Australia, earning Taiwan the reputation of the "Kingdom of Yachts" Current FRP hull inspection still relies on traditional methods, such as visual inspection and knocking sounds, which is time-consuming and labor-intensive Kha Shing has applied PAUT array ultrasonic inspection to hull FRP composite materials for the first time, and combined it with AI to interpret ultrasound images, develop complete intelligent solutions, and create emerging markets for inspection companies Kha Shing Enterprise Co, Ltd was formerly Kha Shing Wood Industry Co, Ltd, and was a factory specializing in wood import in Kaohsiung Linhai Industrial Park when it was first established It began to design, manufacture, and sell yachts in 1977 After the second-generation successor of the company, President Kung Chun-Hao entered the company, he made a breakthrough in the previous manufacturing model that relied mainly on the skills of master craftsmen, introduced digital manufacturing to accelerate shipbuilding, and began to make larger yachts, ranking in the top 20 manufacturers worldwide among manufacturers of large yachts over 24 feet It also set a record of delivering 94 yachts within one year, earning Taiwan the reputation of "Kingdom of Yachts" Defect detection ensures yacht quality, using AI to replace humans to achieve higher efficiency Defect detection is very important to ensuring yacht quality At present, the yacht industry still uses very traditional defect detection methods The hull structure is usually made by hand lay-up or the vacuum infusion process, using visual inspection or knocking and the frequency of the sound to determine defects It requires time-consuming manual inspection If there are any defects, they must be reworked and repaired, and a gel coat subsequently sprayed The hull must be constructed in sections to facilitate inspection For large yachts over 24 meters long, construction in sections is very time-consuming and labor-intensive To shorten the time of the yacht manufacturing process, Kha Shing Enterprise will first carry out the gel coating process for the hull, and then perform the hand lay-on process The hull manufacturing process has two types of composite material test specimen structures In terms of 54-foot yacht hulls, the hull contains gel coat, core material, fiber and resin, and the total thickness is about 32cmplusmn01cm, which is twice the total thickness of FRP hull without core material of about 16cmplusmn01cm Defects such as incomplete impregnation of glass fiber or residual air bubbles between glass fiber and resin occasionally occur during the manufacturing process The types of defects include insufficient resin, voids, and delamination Once defects occur, the supply of hull materials will be insufficient and yacht delivery will be delayed Schematic diagram of types of FRP hull In order to solve this problem, Kha Shing Enterprise has engaged in technical cooperated with the metal materials industry and the AI technology industry, combining the ultrasonic inspection expertise of the metal materials industry with AI technologies developed by the AI technology industry in recent years to help solve issues of Kha Shing Enterprise with defect detection The method uses PAUT on the composite material structure of yachts, conducts FRP ultrasonic evaluation to determine the thickness of the yacht hull and material properties, and evaluates the ultrasonic probe frequency applicable to the hull structure based on professional ultrasonic experience After testing, a frequency of 5MHz and a probe width of 45mm can successfully find the location and size of defects in the simulated defect test specimen The three parties jointly found defect detection solutions from array ultrasonic evaluation, AI technology model development, and actual application in yachts The image inspected is an ultrasound image The image displays different colors based on the ultrasonic feedback signal An AI model that automatically identifies defective parts is established through the YOLO algorithm If the amount of abnormal data collected is insufficient for training, the CNN-based Autoencoder algorithm is used to collect normal image data for training and construct an AI model for abnormality detection The object detection YOLO model is trained by inputting image data marked as having defects, while the abnormality detection model is trained by inputting image data without defects Simulated defective specimen corresponding to PAUT results Defect detection by and AI system can shorten the construction period by 15 months and speed up determination by 50 After the development of this AI system is completed, it will be validated on actual 54-foot yachts of Kha Shing Enterprise, and can effectively resolve issues with defects The application of AI technology in ultrasonic inspection for intelligent determination is expected to accelerate determination by approximately 50, and will also shortens the construction period by 15 months, effectively improving the speed and quality of the yacht manufacturing process As Taiwan develops larger and more refined yachts, it will create opportunities for industry optimization and transformation, as well as opportunities for the development of key technologies The application of an AI ultrasonic inspection solution for composite materials is the first of its kind in the yacht industry, and is expected to attract more yacht manufacturers with inspection needs The AI ultrasonic inspection solution for composite materials has three major competitive advantages 1 Professional inspection experience and digital database to facilitate process management and analysis 2 Automatic AI determination and identification quickly identifies defects and provides immediate feedback to process engineers 3 High-efficiency process inspection provides defect repair recommendations, reduces damage rate, and improves the strength and quality of composite materials The application of AI technology can optimize the yacht manufacturing process, reduce manual inspection, create added value through the application of AI in Taiwanrsquos yacht industry, increase international purchase orders, and allow Taiwan yachts to continue to enjoy a good reputation in the world Furthermore, this business model has also spread to fields of application related to composite materials, increasing cross-sector market usage It is estimated to contribute approximately NT14 to NT2 billion in economic benefits to Taiwan's equipment maintenance and non-destructive testing market

這是一張圖片。 This is a picture.
[2023 Case Study] AI Steps into Philanthropy: Stylish Tech at Food Banks

Taiwan Food Bank AssociationHereinafter referred to as 'the Association'With the mission of providing food aid, poverty relief, reducing food waste, and building a hunger-free network, there are locations across Taiwan that gather donations from wholesalers, intermediaries, retailers, manufacturers, and even generous individuals These sites also rescue food that would otherwise be discarded, properly allocate and distribute it to needy households, thus aiding local vulnerable families55Food banks at various locations collect daily donations from wholesale stores, intermediaries, retailers, manufacturers, and even benevolent individuals from all over Taiwan These places also rescue about-to-be-discarded edible materials, properly sort them, and distribute to needy households, assisting local vulnerable populations However, each location requires significant human and volunteer resources to manage daily operations using traditional methods of communication with non-profit organizations and donors After receiving donations, these resources are then allocated to needy families or individuals There is a potential issue of uneven distribution of resources due to a lack of digitalization and integrated information management in these processes Warehouse and Transportation Centers and Mini Food Banks Distributing Resources to the Disadvantaged The location under validation by the Kaohsiung Charitable Organizations Association,Hereinafter referred to as 'Kaohsiung Charity' In109year6month24Officially inaugurated Taiwan's first 'Food Bank-Warehouse and Transportation Center' at a location measuring200square meters, enhancing the efficiency of food resource redistribution, proper storage, and management So far, nearly two hundred tons of vegetables and fruits have been saved, serving over a hundred organizations and benefiting over5thousand vulnerable households, and continues to serve19mini food banks, with planned completion across multiple districts in Kaohsiung, distributing food resources to over10ten thousand vulnerable families Kaohsiung Charity 'Food Bank-Warehouse and Transportation Center' in the Dasha Community Photo Source Kaohsiung Charitable Organizations Association Challenges in Labor and Food Resource Management Facing the needs of a large number of economically disadvantaged families, the management of the 'Food Bank-Warehouse and Transportation Center' is particularly critical During procurement, tasks such as sorting, purging, and bookkeeping must be performed, while during shipment, food resource needs suggested by social workers must be followed These activities rely on manual judgment and accumulated experience Many volunteers involved are elderly and have limited physical strength, making warehouse tasks physically demanding and recruitment challenging If a large batch of food resources arrives, space and manpower are consumed in sorting and inventory management, raising concerns about the effective use of resources and turnover rate This highlights the challenge of scaling up food bank services while lacking corresponding labor and material management systems At the same time, food bank resources come from various donations, thus they vary greatly in type, shelf life, standards, and quantity Volunteers at mini food banks, mostly also elderly, must handle multiple responsibilities such as case services, food resource management,resource allocation, and resource development Sometimes they must also explain and accept immediate, large quantities of specific resources, such as adults receiving baby formula 'Food Bank-Warehouse and Transportation Center' Resource Inventory Relies Entirely on Manual Labor Mini Food Bank Volunteers Handle Multiple Responsibilities Photo Source Taiwan Food Bank Association Reducing Scrap Resources60 Increasing Speed of Resource Transfer80 To enhance resource management and ensure effective use of materials, and to address personnel shortages, this field validation case has introduced 'Food Bank Warehouse Resource CollectionAITo advance resource management, ensure effective use of resources, and solve manpower shortages, this validation site has implemented an 'Automated Early Warning Needs Assessment System' for the food bank's warehouse resource gathering The first part involves building a classification model, setting up and collecting warehouse information at the site, andAItraining the model Past sitewarehouse information is collected and stored in a database, allowingAIfor preprocessing, classification, and other tasks At the same time, depending on the dependency conditions of the types of goods as features, algorithms are introduced for computation and modeling, and the data collected is used for retraining, ultimately validating the field and organizing data for the five most common types of goods into training and test datasets as required The second part involves constructing the classification model using AI techniques further use of reinforcement learning constructs the management mechanism for the food bank's warehouse, perfecting the classification of donated goodsRNNTechnical construction of classification models further use of reinforcement learning constructs food bank warehouse management mechanisms, making the classification of donated goods perfectlike white rice, instant drinks, noodles, instant noodles, and canned goodscan then be automatically assigned storage based on storage assignment principles AI Service System Process and Description Source Taiwan Food Bank Association AtAIUnder forecasts, it can optimize the speed of resource transfer and allocation, effectively and accurately match resource donations reducing the loss in the donation process, increase the accuracy of resource distribution, and improve the service rate—the successful donation rate—reducing the waste of resources due to incorrect items, and enabling instant monitoring of food resource stock, ensuring operators can respond quickly to needs, effectively providing resource assistance WithAIthe system's introduction and the establishment of data intelligence, it helps the operations of the warehouse and transportation center, allowing more time for the allocation of donated goods The introduction aims to accelerate the digital service rollout for social welfare organizations, thoroughly addressing the needs of the overall vulnerable segments of society Using the system for resource allocation and dispatching Photo Source Kaohsiung Charitable Organizations Association Following this field validation, it is possible to expand the system to other food bank service pointsAIThe system can also collaborate with more non-profit organizations, public welfare groups, and charitable organizations, expanding 'Food Bank Warehouse Resource CollectionAIAutomated Early Warning Demand Assessment System' application range such as medical supply distribution, helping more organizations manage and distribute more intelligently, reducing resource wastage, and enhancing social welfare 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」