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【2020 Application Example】 E-commerce Direct Purchase Order Parsing Automation Robot Solves Inventory Issue

Guo Fang Enterprise, the largest professional Velcro factory in Taiwan, produces Velcro, commonly known as hook-and-loop fasteners. World-leading medical equipment suppliers like DJO and the zipper-originated company YKK are among its clients. Guo Fang has gained the trust of major manufacturers like YKK mainly by implementing intelligent manufacturing, allowing effective inventory management with the introduction of an e-commerce direct purchase order parsing automation robot, thus solving all inventory problems.

Guo Fang Enterprise, a leading Velcro (hook-and-loop fasteners) manufacturer, was established in 1984. Initially, it had 30 employees, and now it employs over 330 people across Taiwan and Vietnam.

Guo Fang Enterprise offers a complete service from raw textile mills, weaving mills, dyeing and finishing mills, to setting mills. Through tensile and color testing, professional computer analysis is used to select pigment combinations and ratios, providing stable product quality, effectively differentiating in the market, and establishing a leading position in the high-quality Velcro market, selling to over 60 countries across five continents. Top global medical equipment suppliers like DJO and international giants like YKK are among Guo Fang's clients.

Currently, up to 15 e-commerce platforms rely heavily on manual labor for order sorting, inventory management, and shipping tracking, rendering human resources ineffective in product and market development. Although additional temporary workers are employed, updating a single e-commerce platform's information requires working until the following February, making it difficult to respond quickly to market demands. Limited by human resources, product information details are insufficient, causing difficulties in improving product ratings on platforms like Amazon.

Introducing AI Robots to Fully Control Product Inventory Information

The team at the Information Management Agency, addressing the aforementioned issues, provided an e-commerce direct purchase order parsing automation robot for trial. Based on the new product information provided by Guo Fang, it automatically lists products on e-commerce platforms and periodically checks orders.

Guo Fang's ability to gain trust from major manufacturers like YKK is primarily due to the introduction of intelligent manufacturing. The manufacturing process variables such as temperature, humidity, and speed are quantified into data, which not only allows for efficiency improvement and reduced wastage after accumulating a large amount of production data but also enables small-scale diversified production. Even orders for less popular items can be accepted.

Due to the characteristics of small-batch diversity, Guo Fang Enterprise has to process over 4,000 orders annually into shipping documents. Usually, it takes about 15-30 days to issue documents and deduct inventory, resulting in always inaccurate inventory records. Therefore, the team at the Information Management Agency has utilized an AI software robot solution to develop a POS inventory management automation robot application. Upon order placement, no manual dispatch is needed for issuing; it automatically connects to the POS to deduct inventory, instantly synchronizing inventory amounts in the POS system across all platforms, ensuring the reliability of product inventory information.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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[2023 Case Study] AI Steps into Philanthropy: Stylish Tech at Food Banks

Taiwan Food Bank AssociationHereinafter referred to as 'the Association'With the mission of providing food aid, poverty relief, reducing food waste, and building a hunger-free network, there are locations across Taiwan that gather donations from wholesalers, intermediaries, retailers, manufacturers, and even generous individuals These sites also rescue food that would otherwise be discarded, properly allocate and distribute it to needy households, thus aiding local vulnerable families55Food banks at various locations collect daily donations from wholesale stores, intermediaries, retailers, manufacturers, and even benevolent individuals from all over Taiwan These places also rescue about-to-be-discarded edible materials, properly sort them, and distribute to needy households, assisting local vulnerable populations However, each location requires significant human and volunteer resources to manage daily operations using traditional methods of communication with non-profit organizations and donors After receiving donations, these resources are then allocated to needy families or individuals There is a potential issue of uneven distribution of resources due to a lack of digitalization and integrated information management in these processes Warehouse and Transportation Centers and Mini Food Banks Distributing Resources to the Disadvantaged The location under validation by the Kaohsiung Charitable Organizations Association,Hereinafter referred to as 'Kaohsiung Charity' In109year6month24Officially inaugurated Taiwan's first 'Food Bank-Warehouse and Transportation Center' at a location measuring200square meters, enhancing the efficiency of food resource redistribution, proper storage, and management So far, nearly two hundred tons of vegetables and fruits have been saved, serving over a hundred organizations and benefiting over5thousand vulnerable households, and continues to serve19mini food banks, with planned completion across multiple districts in Kaohsiung, distributing food resources to over10ten thousand vulnerable families Kaohsiung Charity 'Food Bank-Warehouse and Transportation Center' in the Dasha Community Photo Source Kaohsiung Charitable Organizations Association Challenges in Labor and Food Resource Management Facing the needs of a large number of economically disadvantaged families, the management of the 'Food Bank-Warehouse and Transportation Center' is particularly critical During procurement, tasks such as sorting, purging, and bookkeeping must be performed, while during shipment, food resource needs suggested by social workers must be followed These activities rely on manual judgment and accumulated experience Many volunteers involved are elderly and have limited physical strength, making warehouse tasks physically demanding and recruitment challenging If a large batch of food resources arrives, space and manpower are consumed in sorting and inventory management, raising concerns about the effective use of resources and turnover rate This highlights the challenge of scaling up food bank services while lacking corresponding labor and material management systems At the same time, food bank resources come from various donations, thus they vary greatly in type, shelf life, standards, and quantity Volunteers at mini food banks, mostly also elderly, must handle multiple responsibilities such as case services, food resource management,resource allocation, and resource development Sometimes they must also explain and accept immediate, large quantities of specific resources, such as adults receiving baby formula 'Food Bank-Warehouse and Transportation Center' Resource Inventory Relies Entirely on Manual Labor Mini Food Bank Volunteers Handle Multiple Responsibilities Photo Source Taiwan Food Bank Association Reducing Scrap Resources60 Increasing Speed of Resource Transfer80 To enhance resource management and ensure effective use of materials, and to address personnel shortages, this field validation case has introduced 'Food Bank Warehouse Resource CollectionAITo advance resource management, ensure effective use of resources, and solve manpower shortages, this validation site has implemented an 'Automated Early Warning Needs Assessment System' for the food bank's warehouse resource gathering The first part involves building a classification model, setting up and collecting warehouse information at the site, andAItraining the model Past sitewarehouse information is collected and stored in a database, allowingAIfor preprocessing, classification, and other tasks At the same time, depending on the dependency conditions of the types of goods as features, algorithms are introduced for computation and modeling, and the data collected is used for retraining, ultimately validating the field and organizing data for the five most common types of goods into training and test datasets as required The second part involves constructing the classification model using AI techniques further use of reinforcement learning constructs the management mechanism for the food bank's warehouse, perfecting the classification of donated goodsRNNTechnical construction of classification models further use of reinforcement learning constructs food bank warehouse management mechanisms, making the classification of donated goods perfectlike white rice, instant drinks, noodles, instant noodles, and canned goodscan then be automatically assigned storage based on storage assignment principles AI Service System Process and Description Source Taiwan Food Bank Association AtAIUnder forecasts, it can optimize the speed of resource transfer and allocation, effectively and accurately match resource donations reducing the loss in the donation process, increase the accuracy of resource distribution, and improve the service rate—the successful donation rate—reducing the waste of resources due to incorrect items, and enabling instant monitoring of food resource stock, ensuring operators can respond quickly to needs, effectively providing resource assistance WithAIthe system's introduction and the establishment of data intelligence, it helps the operations of the warehouse and transportation center, allowing more time for the allocation of donated goods The introduction aims to accelerate the digital service rollout for social welfare organizations, thoroughly addressing the needs of the overall vulnerable segments of society Using the system for resource allocation and dispatching Photo Source Kaohsiung Charitable Organizations Association Following this field validation, it is possible to expand the system to other food bank service pointsAIThe system can also collaborate with more non-profit organizations, public welfare groups, and charitable organizations, expanding 'Food Bank Warehouse Resource CollectionAIAutomated Early Warning Demand Assessment System' application range such as medical supply distribution, helping more organizations manage and distribute more intelligently, reducing resource wastage, and enhancing social welfare 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」

【導入案例】化身大型AIOT科技遊樂場 海科館華麗轉身好吸睛
Transforming into a Large-Scale AIoT Technology Playground: The Spectacular Makeover of the National Museum of Marine Science & Technology

Taiwan is a maritime nation When you visit the Badozi Fishing Port or Tidal Park in Keelung, do you also explore the mysteries of the ocean world at the 48-hectare National Museum of Marine Science amp Technology To get more people closer to marine technology, Keelung's Marine Museum has introduced technological services, transforming the venue into a large technology playground that delights both children and adults, fully utilizing the 'learning through play' approach After a lengthy planning process, Northern Taiwan's largest marine science museum in Keelung opened in January 2014 The museum focuses on marine education and technology, boasting Taiwan's largest IMAX 3D ocean theater The unique themes and modern viewing facilities should make it a well-known landmark in Keelung However, the original exhibition planning was static and highly specialized, lacking sufficient interaction with the public Visitors who have attended the museum also reported that the exhibits were limited and quite boring, leading to poor overall consumer experience ratings The top three dissatisfactions with the museum were weak connections to surrounding attractions, unengaging display content, and lack of exhibit material According to statistics from the Marine Museum, the ratio of local to visiting guests is approximately 64, with most foreign visitors coming from the north transportation is primarily by car and bus common types of visits include family, parent-child, and friends and the stay duration is generally 1 to 2 hours Upon deeper investigation, the top three visitor complaints were weak linkages to surrounding attractions, unengaging display content, and insufficient number of exhibits The museum analyzed potential reasons, including some displays being too specialized, making it difficult for the public to understand, and a lack of interactive elements, making the exhibition boring and the visit hurriedly brief Analysis of visitor profiles revealed that since half of the museum's visitors are locals, and accessing the museum is not so easy for out-of-towners who must travel by car or public transport, the design of the venue and exhibitions must incorporate more interactivity and intrigue to encourage locals to return and extend the duration of visitors' stays while using technological services to highlight the museum's unique features Through a recommendation from the Information Software Association, part of the Ministry of Economic Affairs' Industrial Bureau AI team, the Marine Museum commissioned Jugu Technology to resolve the issue of uninspiring venue attractions Preliminary interviews by Jugu Technology revealed that many visitors were attracted by the architectural design of the museum, notices posted on nearby walls, flags, or events being held the most interesting feature for visitors was the 3D ocean theater, indicating that content presented through audio-video and physical scenic methods was more engaging Seven major AI technologies lead to a boost in regional tourism at the Marine Museum Through the introduction of technology services, Jugu Technology designed the 48-hectare site with seven major services AI voice tours, treasure hunt puzzle games, AI exhibit interactive revitalization, AI space exhibition interactive experience, AI crowd control, Face AI interactive experience, and AI voice customer service system By utilizing AIoT and cloud technology, they made the exhibition more interesting, not only solving the issue of boring static viewings for children but also doubling the learning efficiency and dramatically improving public perception of the Marine Museum, thus increasing visitor intent and boosting regional tourism The National Museum of Marine Science and Technology introduced seven major technological application services including AI voice guide Jugu Technology aimed to improve the space optimization of the Marine Museum, using the special exhibition of coastal birds in northern Taiwan as a prototype, integrating 'face', 'limb', 'crowd' as three main axes to enhance functionality and assist in improving the museum's application of AI Practically, the Marine Museum and Jugu Technology selected the on-site special exhibits to avoid any installation of water and electricity works or pipelines in active exhibits, thereby maintaining the quality of the viewing experience Instead, they selected exhibits that were not yet open to introduce a series of technological services tailored to the unique characteristics of the exhibits In the coastal bird special exhibition inside the Marine Museum, initial construction discussions with the curators utilized Bella X1 for a welcoming interactive introduction at the exhibition entrance This was followed by an AI-powered smart guide in both Chinese and English using X1 for narration, coupled with a fun treasure hunting stamp-collecting activity - APP X1, allowing visitors to participate in challenges Subsequently, bird species within the bird exhibition were brought to life interactively using X1, and AR scenarios X1 were introduced into the exhibition space to add elements of fun and entertainment Finally, Face AI was used to interactively test facial expressions and score smiles The gorgeously transformed Marine Museum will become the best travel destination for families with children ImageMarine Museum FB Page The AIoT services introduced by the Marine Museum could be extended to various exhibition-type museums and even static art galleries in the future, tailored to the unique characteristics of different venues They could also be promoted through government projects and related plans, aiding in rural revitalization, making visits more than just sightseeing in rural areas, and breaking free from stereotypes associated with different venues The applications of these services are broad「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

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AI Assists the Red Cross for Smarter Emergency Response

More Preparation Less Loss The Taiwan Food Bank Association, a non-profit organization, collects donations daily from wholesalers, retailers, manufacturers, and even kind-hearted individuals across Taiwan They also rescue consumable materials that are about to be discarded, properly allocate and deliver to households in need, aiding local underprivileged populations When natural disasters such as earthquakes, landslides, mudslides, typhoons, floods, and droughts occur in Taiwan, the food bank's resources can be immediately deployed for disaster relief This field verification unit is the Nantou County Red Cross AssociationOne of the food bank locations, hereinafter referred to as the Nantou Red CrossIs responsible for tasks like pre-disaster supplies preparation and disaster relief material distribution, helping the government bear the responsibility of disaster relief and aid In Taiwan, various natural disasters have characteristics of different duration and spatial coverage, wide or narrow With the normalization of extreme weather, the scale and number of disasters are gradually increasing and becoming harder to predict The required amount and type of materials differ by disaster, and they must address the lifestyles of the affected areas, rescue needs, traffic conditions, geographical restrictions, and other factors for varied material allocation, facing numerous challenges Typhoon Kanu severely damaged transportation in Nantou mountain areas Nantou County Red Cross planned the mountainous route Puli gt Fazhi Elementary School gt Qin'ai Village gt Aowanda to deliver supplies Disasters happen repeatedly We need to be prepared at all times Effective disaster preparedness can mitigate the impact, including swift response to material needs in affected areas, aid distribution, and even psychological support, providing added security for life and property of those in disaster zones Lack of Timeliness in Disaster Information To improve the living conditions and address the lack of supplies in remote areas, the Taiwan Food Bank Association has partnered with the Nantou Red Cross and has successively established food bank points in Nantou City, Puli, and Ren'aiLixing, Ruiyan, XinyiWangmei, Tongfu, Shuili, Lugu and Caotun among others9establish food bank locations, providing supplies worth a certain amount per household every month6001000in New Taiwan Dollars However, many challenges still need to be overcome during natural disasters For example, when typhoons, earthquakes, and landslides occur, the information source for disaster relief dispatch systems relies on post-disaster reports The time lag between reporting, response, and execution prevents timely adjustment and distribution of 'disaster relief' supplies based on the needs of affected areas, affecting rescue efficiency due to lack of timely information The 'preparedness' supplies of the Nantou Red Crosssuch as dry food, water, instant noodles, etc,are recorded manually in terms of stock, expiration dates, and distribution,When a disaster occurs, there is a chance that 'preparedness' supplies have expired and cannot become 'disaster relief' supplies It’s also possible that both conditions mentioned above occur simultaneously, leading to a need for more time to reassign 'preparedness' supplies into usable 'disaster relief' materials On the other hand, upon receiving information about shortages in disaster areas, the supplies donated by the public often grossly differ from the actual needs of the disaster zone, leading to an excess of supplies The Process of Material Operations Before and After a Natural Disaster AIAnticipating Natural Disasters Reinforcing the Accuracy of Preparedness Material Dispatch Application API Technology connects to compute the state of the climate, the intensity of disaster rescues, prioritizing the main tasks of the Nantou Red Cross and the needed areas of search and rescue Coordinated with the existing heavy rain and typhoon simulation disaster training of the Nantou Red Cross, a 'Natural Disaster Emergency Preparedness Material Dispatch and Supplement Decision System' is establishedreferred to as the Emergency Preparedness Material System。 In material management, inventory data along with immediate supply data are entered into the Emergency Preparedness Material System for comparison and analysis, helping the Nantou Red Cross quickly recognize materials like cookiesdry food, beverages, frozen food, toilet paper, etc, and determining whether they should be 'preparedness' materials or regularly distributed materials Adding to this, information forecasting understands the potential disaster conditions in remote areas, facilitating food delivery, addressing both front-end food wastage and backend practical needs When a natural disaster occurs, it enables faster response and decision-making, completing material deployment, hence increasing the speed of material operation transition20。 AI Emergency Preparedness Material System Helps Rapidly Adapt Material Distribution Through the field verification of the Nantou Red CrossAIthe system, material management, and related applications are promoted to more emergency response organizations in different areas, while continuously improving the alert functions within the Emergency Preparedness Material System, strengthening the technological foundation for alerts, enhancing prediction accuracySystem immediacy, and optimizing the data collection and analysis process Simultaneously, it can collaborate with government agencies, meteorological departments, or other rescue teams to discuss integrating more data sources, establishing a mechanism to share resources and data promptly, sharing information in real-time, helping more emergency response organizations enhance their disaster response abilities, seizing the golden rescue time 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-12-12」