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【2020 Application Example】 Through smart sensing technology, effectively reducing the misjudgment rate of business email fraud by over 50%, safeguarding corporate finances!

Business email fraud causes over ten billion USD in losses annually!

Business Email Compromise (BEC) has become a global threat, causing losses of over ten billion dollars every year. Criminal organizations target victim companies in various ways, infiltrating and lurking over long periods to steal information, eventually orchestrating scams to induce victims to make payments or transact with the wrong parties.

In such crimes, key fraudulent emails often appear indistinguishable from ordinary business or personal correspondence because they match business contexts and daily transaction behaviors. BEC messages may not even contain URLs or attachments that could be detected by technical security measures, rendering antivirus and click-prevention strategies ineffective.

With email fraud being rampant, effective prevention of such threats has become a top priority!

A domestic biomedical manufacturer, one of the government's five major innovation industries and a recipient of the 13th Startup Business Award from the Ministry of Economic Affairs, features high innovation and high risk in the biotechnology sector. Handling sensitive information related to new drugs, experimental materials, or market development, and even confidential personal data tied to medical and clinical trials, the company faces substantial threats from BEC scams. They hope to leverage AI's interpretation capabilities for more accurate and comprehensive alerts against malicious emails, ultimately enhancing productivity and avoiding scams.

Utilizing AI recognition to preemptively deter threatening emails, effectively boosting corporate productivity!

'Artificial Intelligence-assisted BEC transaction intent perception' is a feature developed by NetzEngine Information Software Co., Ltd. and Dupont Digital Security Ltd., capable of identifying emails with transactional intents and incorporating them into NetzEngine's MailGates email behavior analysis module to detect threatening messages and improve the detection accuracy of suspicious threat emails.

This case uses two functionalities from the aforementioned AI technologies, 'Email Fraud Protection by Mail Header Security Policy' and 'Email Fraud Protection by Email Behavior Analysis Policy'.

Openfind MailGates' 'Mail Header Security Policy' feature

▲Openfind MailGates' 'Mail Header Security Policy' feature

In MailGates' 'Email Fraud Protection' features, the 'Mail Header Security Policy' can be adjusted. For example, all emails from hotmail.com must have a correct From header, but the Reply-to header will be blank, this is the correct format for Hotmail emails, the same applies to Gmail.

If the email comes from another source, however, it should adhere to the filtering rules recommended by MailGates: Both From and Reply-to should come from the correct and same domain, otherwise, it is likely to be a fraudulent message. The third rule in the image represents all emails from openfind.com.tw should use the aforementioned default rules for inspection. If an email does not comply with the Mail Header Security Policy as per this setup, users will receive a 'Email Fraud Warning' notification on the subject line, helping to prevent BEC email fraud.

▲Openfind MailGates' 'Email Behavior Analysis Policy' feature, can set 'Protection Level'

Openfind MailGates' 'Email Behavior Analysis Policy' feature, can set 'Operational Actions'

▲Openfind MailGates' 'Email Behavior Analysis Policy' feature, can set 'Operational Actions'

In MailGates' 'Email Fraud Protection' feature, the 'Email Behavior Analysis Policy' can be applied as needed. This feature's design and settings might seem complex for average users, who could opt for the 'Intelligent Detection' method instead, simply choosing among 'Loose, Standard, Strict' levels. The system will determine the actual settings for these levels based on recently collected feedback data. More skilled managers can use the 'Custom' mode, to set all behavior analysis functionalities in detail.

For example, by listing commonly impersonated domain names under 'Similar External Domains', the system will automatically consider similar but unequal domains, intended to impersonate and deceive users, as higher threat sources. This feature allows users to set alerts for such emails, including using title and content warnings, and through behavior analysis, if the system deems the email likely to be a BEC fraud, it will clearly prompt users to be vigilant.

'Email Fraud Protection by Mail Header Security Policy' and 'Email Fraud Protection by Email Behavior Analysis Policy' are actually planned and designed functionalities incorporated into the MailGates email protection system, combined with the aforementioned AI research outcomes, all MailGates users will be able to utilize these two functions against BEC scam emails.

For corporate clients, 'missed threat emails' represent the most significant information security threat and the aspect most needing improvement. With the adoption of NetzEngine's BEC smart sensing mechanisms, they can immediately and effectively reduce the threats of BEC scams within the unit, avoiding scams and boosting corporate productivity!

Comprehensively guarding客户 client email security, expanding the value of the domestic information security industry

NetzEngine Information Software Co., Ltd., in collaboration with AI startup Dupont Digital Security Ltd., adopts NLP and more specialized threat analysis technologies, capable of intelligently perceiving emails with transaction intentions and increasing the interception rate of BEC emails. This not only enhances client value and maintains their cybersecurity capabilities, but as a leader in domestic email security, Openfind NetzEngine Information will continue to develop solutions for email and messaging communication security.

In the future, NetzEngine plans to integrate BEC protection and APT sandbox defense technologies, continuously expanding into a derivative product line: Advanced Threat Protections. By addressing customer needs against the continually increasing cybersecurity threats with a robust and comprehensive protection solution, it aims to deliver greater value to customers, while also expanding the domestic information security industry's problem-solving options and enhancing its value.

In the current high-end cybersecurity protection market, many clients can only use products from foreign manufacturers. These products' designs, usage processes, and, most crucially, the sources and processes of samples or policy settings often do not suit the specific requirements of domestic government agencies or enterprises. Therefore, through products and services offered by NetzEngine, enterprises will be helped to safeguard email security.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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Taking advantage of green energy business opportunities, Hua Molybdenum Industry creates all-vanadium redox flow battery energy storage system equipment, the best choice for long-term energy storage

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【導入案例】哈瑪星科技建構AI模型管理平台 加速AI落地應用
Hamastar Technology Builds an AI Model Management Platform to Accelerate the Application of AI

Riding the AI hype train, financial service providers are using their solid foundation in the industry to not only transform themselves, but also assist their customers with transformation Hamastar Technology, which has been established for over two decades, has been developing AI technology and assisting industry customers with the implementation of AI in recent years Hamastar Technology believes that to implement a complete AI project, in addition to AI theoretical knowledge, data analysis, and model training capabilities, it is also necessary to develop APIs for data, establish databases, develop front-end RWD web pages, and even consider layout design and user experience based on customer needs These tasks create technical barriers for AI startups Even from the perspective of companies that have reached a certain scale, it is hard to accumulate technical experience and accelerate business growth due repeatedly investing manpower developing similar functions in each project 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implementation time, and accelerating the implementation and diffusion of industry AI In terms of product business model, in the short term, the company will extensively invite IT service providers with expertise in the field of AI to work together, and use platform services to solve the AI implementation problems faced by requesting units in various field, gradually building trust in the platform brand In the mid-term, the company hopes to gradually expand the market based on its past success, and form strategic alliances with multiple IT service providers to solve more and wider problems in specialized fields and provide more solutions for units to choose from The platform combines field experts to jointly expand overseas markets In the long term, after establishing AI strategic alliances in various specialized fields, the platform will have a large number of AI solution experts for specialized fields After accumulating a large amount of successful project experience, Hamastar 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【導入案例】化身大型AIOT科技遊樂場 海科館華麗轉身好吸睛
Transforming into a Large-Scale AIoT Technology Playground: The Spectacular Makeover of the National Museum of Marine Science & Technology

Taiwan is a maritime nation When you visit the Badozi Fishing Port or Tidal Park in Keelung, do you also explore the mysteries of the ocean world at the 48-hectare National Museum of Marine Science amp Technology To get more people closer to marine technology, Keelung's Marine Museum has introduced technological services, transforming the venue into a large technology playground that delights both children and adults, fully utilizing the 'learning through play' approach After a lengthy planning process, Northern Taiwan's largest marine science museum in Keelung opened in January 2014 The museum focuses on marine education and technology, boasting Taiwan's largest IMAX 3D ocean theater The unique themes and modern viewing facilities should make it a well-known landmark in Keelung However, the original exhibition planning was static and highly specialized, lacking sufficient interaction with the public Visitors who have attended the museum also reported that the exhibits were limited and quite boring, leading to poor overall consumer experience ratings The top three dissatisfactions with the museum were weak connections to surrounding attractions, unengaging display content, and lack of exhibit material According to statistics from the Marine Museum, the ratio of local to visiting guests is approximately 64, with most foreign visitors coming from the north transportation is primarily by car and bus common types of visits include family, parent-child, and friends and the stay duration is generally 1 to 2 hours Upon deeper investigation, the top three visitor complaints were weak linkages to surrounding attractions, unengaging display content, and insufficient number of exhibits The museum analyzed potential reasons, including some displays being too specialized, making it difficult for the public to understand, and a lack of interactive elements, making the exhibition boring and the visit hurriedly brief Analysis of visitor profiles revealed that since half of the museum's visitors are locals, and accessing the museum is not so easy for out-of-towners who must travel by car or public transport, the design of the venue and exhibitions must incorporate more interactivity and intrigue to encourage locals to return and extend the duration of visitors' stays while using technological services to highlight the museum's unique features Through a recommendation from the Information Software Association, part of the Ministry of Economic Affairs' Industrial Bureau AI team, the Marine Museum commissioned Jugu Technology to resolve the issue of uninspiring venue attractions Preliminary interviews by Jugu Technology revealed that many visitors were attracted by the architectural design of the museum, notices posted on nearby walls, flags, or events being held the most interesting feature for visitors was the 3D ocean theater, indicating that content presented through audio-video and physical scenic methods was more engaging Seven major AI technologies lead to a boost in regional tourism at the Marine Museum Through the introduction of technology services, Jugu Technology designed the 48-hectare site with seven major services AI voice tours, treasure hunt puzzle games, AI exhibit interactive revitalization, AI space exhibition interactive experience, AI crowd control, Face AI interactive experience, and AI voice customer service system By utilizing AIoT and cloud technology, they made the exhibition more interesting, not only solving the issue of boring static viewings for children but also doubling the learning efficiency and dramatically improving public perception of the Marine Museum, thus increasing visitor intent and boosting regional tourism The National Museum of Marine Science and Technology introduced seven major technological application services including AI voice guide Jugu Technology aimed to improve the space optimization of the Marine Museum, using the special exhibition of coastal birds in northern Taiwan as a prototype, integrating 'face', 'limb', 'crowd' as three main axes to enhance functionality and assist in improving the museum's application of AI Practically, the Marine Museum and Jugu Technology selected the on-site special exhibits to avoid any installation of water and electricity works or pipelines in active exhibits, thereby maintaining the quality of the viewing experience Instead, they selected exhibits that were not yet open to introduce a series of technological services tailored to the unique characteristics of the exhibits In the coastal bird special exhibition inside the Marine Museum, initial construction discussions with the curators utilized Bella X1 for a welcoming interactive introduction at the exhibition entrance This was followed by an AI-powered smart guide in both Chinese and English using X1 for narration, coupled with a fun treasure hunting stamp-collecting activity - APP X1, allowing visitors to participate in challenges Subsequently, bird species within the bird exhibition were brought to life interactively using X1, and AR scenarios X1 were introduced into the exhibition space to add elements of fun and entertainment Finally, Face AI was used to interactively test facial expressions and score smiles The gorgeously transformed Marine Museum will become the best travel destination for families with children ImageMarine Museum FB Page The AIoT services introduced by the Marine Museum could be extended to various exhibition-type museums and even static art galleries in the future, tailored to the unique characteristics of different venues They could also be promoted through government projects and related plans, aiding in rural revitalization, making visits more than just sightseeing in rural areas, and breaking free from stereotypes associated with different venues The applications of these services are broad「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」