【2021 Solutions】 GoodLinker Cloud of War Room: The best helper for digital transformation of SMEs
The first difficulty that small and medium enterprise (SME) owners face in the digital transformation process is the purchase of hardware and software equipment, such as sensors and cloud servers, which requires considerable investment. In addition, the equipment will require dedicated personnel for maintenance and management after purchase, which has discouraged many business owners from undertaking digital transformation.
GoodLinker targets this pain point of SMEs when going through transformation and is committed to helping every factory benefit from smart manufacturing. It helps SMEs undergo digital transformation at low cost and without the need for professional talents. Founded in 2018, GoodLinker is a startup that focuses on AIoT technology. The R&D team used international public cloud service platforms to develop the "GoodLinker Cloud of War Room" SaaS subscription service, which can quickly visualize data on the operations of production line machinery, helping companies monitor the status of factory production lines at anytime and anywhere.
Data is the foundation of AI, and carbon reduction requires an inventory to be taken first. The key to the transformation of these enterprises is the digitization of production lines and data collection infrastructure. Digital transformation not only contributes to the success of factories, but also facilitates the upgrading of the overall manufacturing industry chain.
Targeting SMEs with 200 employees
Hui-Yi Feng, founder and president of GoodLinker, specializes in electric machinery. Before he founded the company, he worked for a well-known international mobile device OEM company and is familiar with the operation of Industry 4.0. He found that companies implementing Industry 4.0 were mostly large enterprises with more than 500 employees. Meanwhile, 97% of Taiwan's SMEs need easy-to-use cloud monitoring tools to take the first step in digital operations. Therefore, Hui-Yi Feng founded GoodLinker after returning to Taiwan in 2018, and offered smart manufacturing solutions specifically for SMEs in traditional industries with less than 200 employees.
Cloud of War Room Operations
GoodLinker uses the concept of a cloud platform to build module tools and import them into the war room. Enterprises only need to use smart manufacturing set-top boxes (BCS-M100) to save labor and maintenance costs. They can start using the "GoodLinker Cloud of War Room" without needing to set up their own hosts and maintain computer rooms. Companies can overview the operating status of production lines in their factories through the mobile app or webpage. If there is an abnormal situation, the Cloud of War Room will actively issue a warning to remind the person in charge to take emergency response measures.
This improves quality and management efficiency. There are web and mobile version service interfaces to achieve paperless, digital, and visual production data. Enterprises do not need to build their own computer rooms and maintenance teams, which lowers the threshold for realizing IoT, ESG energy consumption monitoring, and carbon inventory applications.
At present, more than 80% of GoodLinker's customer base are SMEs with less than 50 employees. The company mainly communicates with second generation business owners or factory directors, covering manufacturing, logistics, food processing, and high-density farming industries. The companies all achieved good results after using Cloud of War Room.
For example, farmers who raise tens of thousands of grass shrimps in Tainan needed to manually inspect the water temperature, water quality, and oxygen content in the past. Using GoodLinker's Cloud of War Room service, farmers only need handle matters when they receive a signal of abnormal water quality on their mobile app, and no longer need to monitor the shrimp pond day and night.
Another example is a well-known pork ball manufacturer in Hsinchu. The food processing process must be carried out in a low-temperature sterile environment, and the temperature of meat products is strictly monitored. The Cloud of War Room can provide non-contact temperature monitoring to ensure that meat is fresh and contamination free, while strictly monitoring whether on-site employees are following standard operating procedures (SOPs). The data can also provide production history records for supply chain quality control required by distributors, in order to ensure stable quality and peace of mind for consumers.
▲Factory directors only need to use the mobile app or website to gain an overview of the operating status of production lines through the Cloud of War Room.
Participation in the AI+ New Talent Selection: Shortens development time
The core technology of GoodLinker is smart manufacturing set-top boxes. The company has participated in the "AI+ New Talent Selection" of the Ministry of Economic Affairs Industrial Development Bureau's AI program for two consecutive years, and has won the favor of many major industrial computer edge computing hardware manufacturers. It rapidly developed products with its technology through technical cooperation, shortening development time, launching software and hardware integrating AIoT services, and applying AI to more efficient industrial data collection from production lines.
▲The core technology of GoodLinker is the smart manufacturing set-top box. At the same time, it will deepen technologies and optimize products and services.
Future development direction
At present, in addition to being a strategic partner of global public cloud service providers, GoodLinker has also become a smart manufacturing service partner of telecom carriers in Taiwan, jointly providing smart factory services through Cloud of War Room. In terms of the company's future business strategy, it will provide more data value-added services in the short term and introduce GenAI technology to further improve internal management efficiency and data interpretation, so as to gain insights into feasible strategies for users. In the medium and long term, the company will integrate more upstream and downstream suppliers to create a "smart manufacturing service ecosystem" to further help SMEs solve their pain points, successfully upgrade, and achieve a resilient green supply chain.