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【2020 Application Example】 Intelligent Prescription Recognition: A Helpful Tool for Community Pharmacy Pharmacists

AI is thriving in healthcare services, where pharmacists in community pharmacies are essential for providing drug knowledge and pharmaceutical services. However, these pharmacists often spend much time manually processing prescription entries into systems, which takes away from the time they could spend on drug education, medication effectiveness tracking, and other professional services. How can AI help community pharmacies to support pharmacists?

Tedious, time-consuming, and repetitive tasks, and AI solutions

Pharmacy operations are under threat from new market dynamics and limited profit-making modes, making digital upgrades challenging for single-pharmacist community pharmacies. Pharmacists, taking on multiple roles to understand the health levels of community residents, face tedious, time-consuming, and highly repetitive tasks that hinder the quality of service and make it difficult to respond to customers non-stop all year round.

Smart Pharmacist Assistant Service Platform

Enabled by Jiankangli Technology's smart pharmacist assistant service platform's system architecture, paired with the mobile application 'Smart Good Doctor' and the backend system 'Smart Good Pharmacist', along with the integration of external development feature resources 'OCR Prescription Recognition' and 'RPA Process Automation Training Module (RPA library)'. Primarily applied in clinics and pharmacies at the primary healthcare level, this aims to solve various operational challenges and pain points. It includes using digital technology to improve work efficiency, bridging the gap between the public and medical institutions, enhancing the medical relationship, achieving better operational and manpower benefits. Additionally, it enhances medication safety for the public and improves their knowledge on medications, while also reducing the daily burden on pharmacists in pharmaceutical services.

Smart Pharmacist Assistant Project

▲Smart Pharmacist Assistant Project

In the current stage, the Institute for Information Industry's team is guiding the integration of pharmacy information system vendors with AI startups, focusing on the development of intelligent prescription image recognition technologies, along with drug image recognition and smart drug scheduling reminder technologies as key research areas. This has led to the implementation of practical deployments in 12 community pharmacies in Greater Taipei.

With the help of the Taiwan Young Pharmacists Association in promoting these technologies, over 100 community pharmacy proprietors have expressed interest in adopting such technologies. Once the integration of these service platform systems is complete, it will become a model for promoting AI services in Taiwan's community pharmacy pharmaceutical services.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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