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【2021 Solutions】 Committed to building a data supermarket, Lin Data Technology uses its strength to make brand owners pay the bill

"Just like many pork stalls in traditional markets, you can buy pork everywhere. However, different ways of processing and cooking will produce different delicacies." LnData has been deeply involved in data processing and application for many years. President Xie Peifang explained in a simple way the advantages of Lin Data Technology when everyone is striving for "data" business opportunities.

Data is known as the "black gold of the new era" and is as important as crude oil. With the advancement of technology and digital technology, the amount of data obtained by enterprises is growing rapidly. How to refine oil into gold depends on experience, technology and the trust of brand owners.

Focus on first-party databases and establish sales communication intensity indicators

Founded in 2016, Lin Data Technology specializes in data technology, provides diversified and innovative software services (SaaS), and plays the role of an independent third party in the market. Through diversified and advanced various types of data collection and The serial connection service assists enterprises in data collection, data cleaning, data management and final data application, using the most authentic and complete data in every business decision-making to gain market opportunities.

LnData ) Strategy Chief Xie Peifang

▲Xie Peifang, Chief Strategy Officer of Lin Data Technology (LnData)

Xie Peifang said that the original intention of the company was to establish a third-party advertising effectiveness monitoring unit. Since it is difficult to evaluate the brand owner’s advertising budget investment and effectiveness, in addition to the authenticity of the traffic, it is difficult to verify which placements are actually exposed, the audiences reached, etc. Detailed information is often vague, so an impartial third party must monitor it to be fair, impartial, and transparent. At the same time, we help brand owners to use digital marketing not only to achieve last-mile conversion, but also to achieve brand exposure and completely establish the consumer purchase journey. However, since the fees for third-party advertising monitoring must be included in the overall advertising budget, and the media does not want to be monitored, the overall Taiwanese market acceptance is still not high. Therefore, Lin Data Technology has turned to establishing a "first-party database" for brand owners. ” is the focus of development.

SaaS products connect all consumer touch points, Establish a first-party database of brands
.

▲SaaS products connect all consumer touch points and establish a first-party brand database.

The first-party database refers to the relevant data of brand owners in various marketing channels or digital content, as well as nodes that interact with consumers, collected through the unique crawling capabilities of Lin Data Technology, and then analyzed using artificial intelligence. Process and generate sales communication intensity indicators. Brand companies can use this indicator to understand the degree of discussion of their products in consumer groups, make corresponding corporate decision-making suggestions, and produce user behavior pattern analysis based on artificial intelligence.

Xie Peifang said that the first-party database will also be connected to the brand owner’s CRM system. Through Lin Data’s technology, a brand data hub (Brand Data Hub) tailored for the brand owner can not only effectively track and connect each A consumer touchpoint data helps brand owners to interact meaningfully with consumers anytime and anywhere, and can also identify Key Opinion Consumers (KOC) who are loud and iconic in the community and are willing to speak out for the brand. , become a brand ambassador, and through "mission" activities, increase member stickiness and diffusion, turn consumers into "brand groups", and truly achieve the purpose of precise marketing.

CRM combines Unified ID to track and understand the consumer journey

Currently, Lindata Technology’s customer base is distributed in beauty, beverage, automobile, banking and other industries. Through the customer relationship management system (CRM) combined with the function of the community, each consumer is marked with an ID, and the intention and behavior of consumers at various touch points such as web pages, advertisements, communities, and e-commerce are instantly grasped, and the customer's intentions and behaviors are provided. The best marketing strategies for brands.

"In the past, brand owners' CRM systems were mostly created using Excel tables, which was labor-intensive. Moreover, brand owners often spent 200,000-300,000 yuan to find KOLs (Key Opinion Leaders), but they couldn't find them. "Effect", Xie Peifang said that by using Lindata's SaaS service to digitize the data, it can not only establish and accumulate a membership database, but also find more than 100 loyal and high-volume consumers at once, accumulating the comprehensive benefits of the above consumers to the brand. , far more than a KOL, of course the brand owner is willing to pay the bill. At the same time, as the number of KOC increases, the voice meter of the online community continues to grow. After establishing the database, there are three major benefits:

1. Quantitative data on member influence are available for reference;

2. The system accumulates the results of all members’ tasks. In the past, a lot of manpower was spent on statistics, but now it can be solved with digital tools;

3. The brand’s reputation and number of shares on the community will continue to increase, forming a positive cycle. Xie Peifang said that when promoting data technology services, the biggest difficulty is that the amount of data needs to be accumulated for about six months to a year before truly meaningful analysis can be seen. The specific approach is to first interview customers to clarify the data collection strategies and channels. And she also admitted that what is really useful is CRM data. Accumulated data without interactive information is dead and of no use.

Establishing a data middle platform as the ultimate goal and becoming a data supermarket

AI technology is used to classify and group complex data from multiple channels, capture different data characteristics, and manage them with labels naturally generated by AI. The actual work process is: all the pipelines for data entry must be planned first, followed by cleaning the data. This part is the most difficult. After cleaning, labeling, classification and explicitness are started, and continuous optimization is started, and then it is packaged as a marketing tool. Application of activities.

Cross-channel data connection and accumulation to strengthen the brand Database application.

▲Cross-channel data concatenation and accumulation to strengthen brand database application

Xie Peifang said that Lin Data Technology will continue to deepen the accumulation and application of first-party data from brand owners in the short term. That is, from the customer's perspective, we develop SaaS services for all consumer journey nodes. The solutions range from network monitoring, advertising monitoring, APP optimization, and consumer inquiry systems to dividing the services into independent SaaS tools and Focusing on consumers, we integrate all data to help brand owners better understand consumers. The second stage is to develop a data market (Data Marketplace). After obtaining the consent of consumers, the data obtained will be de-personalized, such as different databases of investors with the same investment attributes, women in confinement, characteristics of diabetic patients, etc. Exchange or cross-industry cooperation is possible.

In the final stage, Lin Data hopes to help brand owners build a "data middle platform" to quickly integrate brand data assets, exchange data in a safe, clean and trustworthy environment, and create a data supermarket. In fact, there are more and more data markets in Taiwan, each with the ability to collect different data. Xie Peifang adopts an open attitude and believes that whichever one is useful to brand owners is a good data market. "Just like meat can be bought everywhere, but the methods of processing the meat are different and the taste is different. This is the skill of the chef." This is Xie Peifang's most appropriate metaphor for the data market.

Lin Data Technology Company Team .

▲Lin Data Technology Company Team

Note: The core idea of ​​the so-called "data middle platform" is data sharing. Through organizational adjustment, data warehousing, data synchronization and other technical methods, a middle platform that uniformly manages data sources and applications is designed to support internal uploads. Hundreds of business applications to avoid problems such as repeated construction and incomplete definition of data indicators.

Recommend Cases

【解決方案】讓硬碟裡的音樂重生 愛飛媒平運用AI為影像找到最佳拍檔
Rebirth the music on the hard drive. Aifei Matchmaking uses AI to find the best partner for the image.

A young girl, alone in Los Angeles, USA, is looking for a dream, a dream that allows the music creator to find her soulmate again with the music she buried deep in the hard drive Li Zihui, the founder of iFeiMedia, has a background in science and engineering, but she has a strong gene for musicians In order to help global musicians create music and find the "best partner" who can successfully match them, she founded iFeiMedia Ping Company provides a one-stop AI video and music matching platform AV Mapping to help video creators quickly find copyrighted original music One-stop AI image music matching solution to find innovative business opportunities for music creators Generally speaking, in the past, video creators had to work on video music, including composing lyrics, music, and finding copyrights It usually took two weeks Through the AV Mapping video and music matching platform, it can be instantly matched to a suitable video in 10 seconds Music, musicians can also remarket their creations to gain profit sharing, creating a win-win situation This new, decentralized operating model is also favored by the descendants of the late Taiwanese music master Li Taixiang On the platform, you can relive a time when music creation was free to fly Li Zihui has practiced piano since she was a child, participated in choirs and wind bands, and composed her own music Although she studied science and engineering in college - the Department of Surveying and Spatial Information at Cheng Kung University, she joined the imaging team to work on soundtracks from her junior year , and went to the Applied Music Department of Nanyit University to audit After graduating from college, Li Zihui decided to obey the voice in her heart and become a music dreamer Aifei Matching provides a one-stop AI image and music matching solution Aifei Matching provides a one-stop AI image and music matching solution, which mainly uses artificial intelligence image recognition and music analysis Image creators can search and match suitable music by themselves on the platform, and use the system to It can shorten the duration of the soundtrack from 8 hours to a few seconds, a significant reduction of nearly 2,000 times Li Zihui said that in addition to creating suitable soundtracks, traditional video scoring projects also require a lot of time and cost in communication and search, including subsequent post-production processing such as arrangement and recording, and music licensing, which are even more time-consuming and labor-intensive With the assistance of AI, creators can focus all their efforts on creation without worrying about finding suitable music or having their music copyright stolen Integrated virtual and real marketing, from transaction to contract signing with one click At present, AifeiMeiping's music database has a total of 60,000 tracks in more than 60 categories, covering music from Europe, America, Asia and other parts of the world, including pop, EDM, rock, Irish music, etc The original decentralized concept of iFlyMediaPing further protects the rights and interests of musicians Musicians on the platform can set their own prices and track the transaction process, achieving open, transparent and decentralized features There are currently more than 7,000 video and music creators on the platform Music creators who successfully trade on the platform can share profits of more than 40, up to 50 The two parties transact and complete the contract on the platform, and the procedure is very simple AVMapping has a total of 14 AI models, making it easy to find speed dating music Li Zihui said that the AI image music matching solution has a total of 14 AI models The method is to disassemble all elements, conduct music analysis through image recognition and text recognition, and then use machine learning algorithms to train extensively The characteristics of images and music are listed, which can quickly match the soundtrack that suits the image situation, atmosphere, and rhythm In addition to online matchmaking transactions, Aifei Matchmaking also holds physical concert events, inviting music and video creators to participate The content of the event revolves around the display of AI video soundtracks, and a video directed by the director is used on-site to allow music creators to participate PK soundtrack or take out a demonstration video and let AI match it It only takes 10 seconds The images and music matched by AI are very accurate in terms of mood and atmosphere, which amazed the participants Three years of research and development won the Red Dot Design Award, using technology to support the development of music and art Aifei MatchPing spent three years of research and development, and the platform was officially launched in August 2021 In January 2022, it participated in the CES event in Las Vegas, USA, which attracted great attention from reporters present and received more than 100 awards in total media reports, the number of uses in a month has exceeded 1,000 times, attracting 7,000 video and music creators to join the matchmaking platform According to statistics, in the initial stage, the proportion of matchmaking transactions between the United States and Taiwan is evenly divided Li Zihui said that the licensing methods of traditional music are very complex, including types of works, types of copyright property rights, etc To obtain authorization for a song, one must go through a songwriting agency, a collective management group, a production company, a record company, or even a composer , lyricists, it is very cumbersome, and musicians may not necessarily get profit sharing Through the AI image music matching platform, all transaction contracts are completed online, music creators can gain profits, and their creative enthusiasm is constantly stimulated Three steps to help video creators easily complete the soundtrack work It is worth mentioning that NFT Non-fungible token, also known as non-fungible token is currently very popular in the art and cultural market What is the possibility of introducing it into the field of video and music Li Zihui said that the current transaction fees gas fees of Ethereum remain high, and coupled with the conclusions she obtained from attending many gatherings in Los Angeles, the acceptance of NFT is still in the process of brewing However, Aifei Matching is still optimistic about the future of NFT Trend, in the foreseeable future, relevant technologies will still be introduced into the AV Mapping platform to provide more diversified trading methods In order to rapidly expand overseas markets, Li Zihui continues to seek funding from international strategic investors in San Francisco At the same time, due to the appropriate control of the epidemic in Los Angeles, the industry is gradually recovering, and Li Zihui also participates in many offline creative gatherings Aifei Media hopes to become a bridge connecting images and music, introduce well-known user cases in the international market, and let more creators see the power of the platform Aifei Media Ping also frequently reports good news After winning the DSA Digital Advertising Singularity Silver Award and the AWE Female Entrepreneurship Best Potential Award co-organized by the American Institute in Taiwan and META, the one-stop AI video and music matchmaking company founded by Li Zihui The platform AV Mapping also won the Best of the best in the Design Concept of the German Red Dot Award in 2020 We hope to continue to be based on technology and nourished by art Support music creators to create better works Li Zihui, the founder of Aifei Matchping, has won many international awards and is a female entrepreneur with great potential「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】日康科技運用AI人臉辨識偵測生理數據 知人知面也知心 自我健康不漏接
Zcon Telehealth uses AI facial recognition to detect physiological data so that people can know everything about their own health

On a weekend morning, Grandma Li, who lives in Taipei, was happily having a video call with her little granddaughter in Tainan through the screen of an AI health management robot Then at 900 am, the foreign domestic helper's mobile app displayed a health management reminder sent by the robot, notifying that Grandma Li needed her daily physiological data measurement Grandma Li faces the camera on the robotrsquos screen, and the screen displays Grandma Li's blood pressure, blood oxygen, heart rate, heart rate variability, and stress index The robot detected that grandma's blood pressure was a little high, and a picture of blood pressure medicines immediately popped up on the screen to help the foreign domestic helper quickly find the medicines, making Grandma Li feel more at ease when taking medicine This AI telehealth care application is not futuristic, but rather the AI-enhanced comprehensive telehealth care solution of Zcon Telehealth, which has been established for 10 years, providing thoughtful companionship for the elderly through AI It can be used for non-contact physiological data measurement in the post-pandemic era, significantly cutting the labor cost of care in half Bobby Pan, the founder and president of Zcon Telehealth, which has accumulated abundant technical capabilities in the telecommunications and banking industries over 20 years, observed that the demand for telehealth care is an inevitable business opportunity, and decided to establish Zcon Telehealth in 2013 He worked hard with the core AI technology team to develop a comprehensive telehealth care solution Four years ago, he set the goal to develop an AI-based telehealth care platform, and returned to school to study in a doctoral program, focusing on the research of contactless detection of physiological data using AI facial recognition technology He successfully obtained an invention patent 2 years later Zcon Telehealth is the third company in the world after an Israeli company and Taiwan's National Chiao Tung University to provide technological and service innovations for AI facial recognition to detect physiological data, and successfully incorporated it into the company's telehealth care management platform As Taiwan becomes an aging society, demand on elderly care will increase and become more diverse In addition, the increase in demand on physiological data measurement due to COVID-19, coupled with the shortage of manpower in care institutions, has highlighted the importance of telehealth care solutions The market demand for telehealth care can be divided into three main service targets home, social residence, and institutions Telehealth care can provide real-time physiological data detection, and the data can be uploaded to the cloud for storage, effectively solving the problem of insufficient caretaking manpower Seeing that the demand for telehealth care is irreversible at home and in care institutions, Bobbdy Pan observed that telehealth care should have five major elements, namely precision care, precision medicine, precision diet, precision health supplement, and AI companion robot He looks forward to the five major elements effectively connecting Zcon Telehealth's healthcare products, and providing more considerate telehealth care services for senior citizens or institutions To this end, Zcon Telehealth uses AI technology to strengthen comprehensive telehealth care solutions The company's products are integrated into four major areas, including telehealth care management platform, tele-psychological consultation platform, AI health management robot, and physiological data detection technology using AI facial recognition AI facial recognition technology contactless physiological measurement obtains data within 30 seconds, saving 12 of the labor cost of care The telehealth care management platform is an important core care platform of Zcon Telehealth It effectively integrates the exclusive measuring equipment provided by the company to daycare center, such as blood pressure monitors, forehead thermometers, and i-GlucoPal - needle-free blood glucose detection By downloading the smart care app of Zcon Telehealth, it can help long-term care institutions collect physiological data records of the elderly, and store the data in the cloud via Bluetooth transmission, allowing institutions to quickly obtain health data reports of the elderly Elderly people can also download the app, and use their own account and password to accurately measure and record their personal physiological data At the same time, family members can also use the account and password of their elders in institutions to keep an eye on the elder's health status and past measurement records The company is currently cooperating with 8 daycare centers affiliated to the Taiwan Rehabilitation Technological Association through the telehealth care management platform, which can significantly save 12 of the care labor cost, and has successfully provided 2,000 elderly people with general home care Regarding the tele-psychological counseling platform, Bobby Pan said that the company began to promote it in 2018, but online psychological counseling was not popular at that time Counseling centers only needed to use LINE or video platforms to provide services It was not until the COVID-19 pandemic in the past two years that caused people to go out less, which caused psychological counseling centers to lose a large number of customers Therefore, tele-psychological counseling platforms have become an important service channel for counseling centers to develop their customer base The tele-psychological counseling platform is provided to counseling centers in the form of an app Its functions include Google Meet video, online appointment, cash flow from payments, case management, account management, and emergency notification Counseling centers obtain a private account through Zcon Telehealth, and will be able to independently monitor the database management status of the counseling center, such as psychologist schedule management Zcon Telehealth thoughtfully provides the UberPsycho app service to clients After downloading the app, customers can locate and instantly match with the nearest counseling center and matching location to complete the search for a counseling center Customers can subsequently make an online video call or go to the counseling center to meet their counseling needs, breaking the limitations of space and meeting customers' needs for real-time consultation or spiritual companionship when they are emotional, truly achieving "Anywhere, Anytime, On-Demand Service" The product is an online psychological counseling platform that has been reviewed and approved by the Health Bureau and is compliant with regulations Counseling centers only need to apply online to start online counseling services, and do not need to worry about system setup At present, the tele-psychological counseling platform has successfully cooperated with 18 counseling offices in Taiwan Recognizing that AI companionship and housekeeping are important trends in telehealth care, Zcon Telehealth launched Taiwan's original AI health management robot, integrating hardware manufacturers with health management software services provided by Zcon Telehealth The service functions of the AI health management robot include the physiological measurement of Zcon Telehealth's Smart Care app combined with its own measuring equipment blood pressure meter, forehead thermometer, blood glucose meter, cloud storage of physiological measurement data and abnormal data notification, remote video monitoring, caregiver work reminders, medication reminders, and physiological data functions based on AI facial recognition The AI health management robot is mainly targeted at families with foreign caregivers Employers can set work item and time reminders on the Zcon Telehealth Smart Care app, such as accompanying elders for a walk, elders taking medicine, or taking photos while the elders are in bed The robot's screen or voice playback reminds foreign caregivers of work items when caring for the elderly When the foreign caregivers finish their work, they must tap the complete button on the robot's screen to indicate that the task was completed The AI health management robot can help employers effectively remotely track whether foreign caregivers have completed daily elder care tasks as scheduled In addition, employers can have video conversations with their elders through the app and the screen of the AI health management robot The screen can also display pictures of medicine to reduce the risk of elderly people taking the wrong medicine Bobby Pan said that "zero contact" has become an important hygiene behavior in the post-pandemic era Combined with telehealth care, Zcon Telehealth has launched AI facial recognition technology to detect physiological data, which is different from typical wearable devices in the market, such as smart watches or bracelets that use photoplethysmography PPG for contact-based physiological detection Zcon Telehealth uses remote photoplethysmography RPPG for facial detection This method extracts signals from the tiny periodic color changes in light reflected from the skin caused by heartbeat RPPG can be roughly described as a modified version of reflective PPG, in which ambient light replaces LED and a camera lens replaces the photoelectric detector Physiological data detection technology based on AI facial recognition uses contactless measurement to detect changes in facial blood flow through images This technology can simultaneously integrate measurement of blood pressure, blood oxygen, heart rate, heart rate variability HRV, and stress index Users only need to face a regular webcam or mobile phone lens for 5 seconds, and reference data of the five physiological indicators can be detected and displayed within 30 seconds The data can be viewed in Android, iOS, or web version This product can achieve convenient self-health management and measurement functions for those who frequently travel abroad, workers such as security guards, service providers such as taxi drivers, or migrant workers, replacing the inconvenience of carrying various physiological measurement equipment in the past Zcon Telehealth is the third company in the world to provide physiological data detection technology based on AI facial recognition The company has successfully applied for an invention patent due to the innovation of this technology and services AI facial recognition health management has successfully cooperated with the health management center of a hospital in Kaohsiung, and provides the center's members who download the app with self-health measurement services In addition to health examination centers, the AI facial recognition health management service also cooperates with domestic TV manufacturers to develop customized Android TV apps and integrate them into Internet-connected TVs to provide health measurement detection services Physiological data detection technology based on AI facial recognition can quickly measure and provide physiological data - Demonstration by Bobby Pan, founder and president of Zcon Telehealth Psychological consultation AI brainwave detection equipment to understand customers' mental health status in advance In terms of tele-psychological counseling platform services, Zcon Telehealth not only assisted counseling centers with developing new remote customer service channels during the pandemic, but also uses the UberPsycho app to quickly help customers match with psychological counseling centers that suit them It has also successfully provided value-added services that combine psychological counseling at counseling centers with AI brainwave equipment for brain health assessment through clinical verification It also obtained brain assessment and test reports, and then guided customers to appropriate psychologists for counseling "More than 23 million people in Taiwan receive psychological counseling services every year, and about 110 of them, or more than 230,000 people, need further psychiatric treatment" In addition, the psychologists have different clinical experience and judgment Bobby Pan pointed out that if psychological counseling can be combined with AI brainwave equipment for brain health assessment, and it can provide customers with the early prevention mechanisms of "mental health examination" and "psychological counseling" He believes that the company can quickly grasp the customer's mental state and prevent them from doing something they will regret With the support of the AI HUB project of the Industrial Development Bureau, Ministry of Economic Affairs, Zcon Telehealth cooperated with 5 counseling centers in field verification, providing the counseling centers with AI brain health assessment equipment The customer test report includes simple mental assessment, heart rhythm assessment, autonomic nervous system assessment, behavioral response assessment, brain health assessment, neurological response assessment, and brain emotion assessment In terms of breakthroughs in AI technology, Zcon Telehealth connects devices through a brain-computer interface for brain health assessment indicators, transmits physiological data, and uses a long-short-term memory model and convolutional neural network to analyze neural indicators It automatically generates a cognitive function assessment report through cloud services as the quantitative result of mental health examination This value-added service of the verified mental health examination solution has been actively expanded to all counseling centers in Taiwan through cooperating counseling centers In the future, the company will continue to cooperate with medical institutions and health examination centers to expand its business Psychological consultation AI brainwave detection equipment to determine mental health status in advance In terms of business model, physiological data detection technology based on AI facial recognition uses a non-binding payment mechanism Individuals or companies will receive AI blood oxygen detection cards provided by Zcon Telehealth, and scan the QRCode on the card using their mobile phones for unlimited self-health measurements within one month They only need to pay NT300 per month, which is quite affordable In addition, the fee for the telehealth care management platform is also very affordable at only NT100 for each account For the tele-psychological counseling platform, Zcon Telehealth signs annual contracts and bills customers on monthly basis The AI health management robot is provided for customers to buy out Looking towards the international market while based in Taiwan, developing diverse telehealth services From the perspective of Zcon Telehealth, how to successfully develop products, market them, and expand business opportunities has been a challenge since the company was founded Among them, the company's development of physiological data detection technology based on AI facial recognition was the most challenging Bobby Pan said that since there is no precedent in the industry, the only way was to go back to school to study Fortunately, he was admitted in a doctoral program two years ago and read countless foreign journals, which he then integrated into product design and development It took 2 years of hard work to achieve this result Zcon Telehealth is not only passionate about the development of AI-enhanced telehealth care services, but also believes that AI-based contactless physiological health measurement and data can provide people and care institutions with a more affordable, convenient, fast, and considerate health measurement option in the post-pandemic era In terms of business strategy, Bobby Pan hopes that recent promotion of the physiological data detection technology based on AI facial recognition will continue to increase market share and create cooperation opportunities with channels To this end, the SDK Software Development Kit developed by Zcon Telehealth allows any application owner to embed it into their solution, and can use the SDK to directly detect physiological data on Android or iOS devices It is also applicable to mobile phones, tablets, smart TVs, or smart health mirrors In the future, Zcon Telehealth will primarily target large-scale health companies for cooperation, and looks forward to finding more potential partners with the assistance of the Institute for Information Technology III In the past two years, Zcon Telehealth has actively expanded into the field of AI healthcare and maintained its leadership in AI facial recognition technology Facing the fiercely competitive AI healthcare industry, Bobby Pan said that Zcon Telehealth must plan ahead and will first provide physiological data detection technology based on AI facial recognition to charity and religious groups free of charge, in order to increase product visibility in the short-term In the mid-term, Zcon Telehealth will partner with large health companies, such as health examination centers, and utilize the big data collected through the cooperation to plan customized health products and services For long-term development, Zcon Telehealth plans to set up a branch in Texas, USA by the end of this year and establish local distribution channels It will actively expand business to emerging potential markets, such as Vietnam, the Middle East, and South America You can know what people look like but not what's going on inside Zcon Telehealth breaks through the traditional approach and uses AI facial recognition technology to detect multiple physiological data in 30 seconds, gaining insight into an individualrsquos current health condition, so that it can not only know what people look like, but also what's going on inside Bobby Pan said that it took years of hard work to complete the development of physiological data detection technology based on AI facial recognition Zcon Telehealth is looking towards international markets while it is based in Taiwan, and will develop diverse telehealth services Bobby Pan, founder and president of Zcon Telehealth

【解決方案】台灣軟體科技實力媲美國際 Golface智慧服務促高球轉型
Taiwan's Software Technology on Par with International Standards: Golface's Intelligent Services Transform Golf

Compared to Japan, where 90 of golf courses operate without caddies and use an automated service model, golf course management in Taiwan still heavily relies on human labor Facing a labor shortage of up to 70, adopting a site and membership management platform to provide intelligent golf services may be a transformation worth considering for golf course operators 'Taiwan's software technology is comparable to international standards and definitely has the capability to compete in the global market,' says Tsung-Che Liao, co-founder and CEO of Golface, established in 2014 with the vision to leverage technology at its core, aiming to create Taiwan's first golf entertainment platform With over 9 years vested in cultivating intelligent golf services, Liao is well-versed in the nuances of golf course services He has considerable domain knowledge and has launched a comprehensive intelligent golf solution The world's first networked smart golf cart hits the road automation of golf courses is no longer just a dream In mid-May, Golface's newly developed ARES Smart Golf Cat, the world's first networked smart golf cart, officially became operational Equipped with a dedicated vehicle computer mainframe, dual network systems, AI-based visual recognition cameras, and high-precision GPS tracking, golf courses can now confidently allow golfers to drive themselves The system enables real-time monitoring of any driving violations, and the presence of digital consumption traces allows for insurance coverage The procedure is as follows golfers book the cart via a reservation platform, receive a QR code, pay through the platform, and unlock the cart with the QR code at the golf course The golf cart can then be driven onto the course The course management platform can monitor and restrict the areas through which the cart can travel, ensuring it does not leave the paths Upon completion, the cart is returned through a tablet in the cart In instances of any infractions, penalties are applied directly through the user's account, and for severe violations, future access to the carts may be prohibited This achieves the goal of 'automation' ARES Smart Golf Cat is the world's first networked smart golf cart, officially in service since May 2022 'As labor costs continue to rise, recruiting and training caddies are becoming common pain points in the market While Taiwan's courses still employ caddies, there's a 70 labor shortage,' Tsung-Che Liao added This smart golf cart tablet, combined with a mobile app, has become the ultimate smart caddy Golface is striving to complete the last piece of the 'automated golf course' puzzle Amassing digital consumption trails for advanced client segmentation services Starting with consumer needs, Golface has sequentially launched services like the golf cart tablet, mobile app, golf reservation platform, instructional videos Golface TV, golf tourism, and smart carts The smart cart has been operational since May 2022, currently featuring four units with plans for mass production in the latter half of 2022 Although the cart currently requires manual operation by golfers, remote operation is anticipated early in 2023, with autonomous driving expected in the third phase Via the cart tablet and management system, staff can understand the status of the course through on-screen visual representations, showing each cart's real-time and relative location, departure times, and duration of service per hole, which aids course managers in monitoring on-course consumption effectively, thus reducing traffic jams and customer complaints 'Previously, we relied on staff's mental imagery now, we can employ imagery to visualize real-time situations on the course This makes it possible for those who don't understand golf to work in this field,' emphasized Tsung-Che Liao While course control has traditionally been handled by experienced professional players, the shortage of skilled professionals makes hiring even more challenging Therefore, replacing manpower with digital tools yields twice the result with half the effort The golf cart tablet has entered the Japanese golf market, installed at Fukuoka Century Golf Club Golface's golf cart tablet has been introduced to 14 domestic courses, and has now officially entered the Japanese market, favored by Fukuoka Century Golf Club, where tablets have been installed in carts providing automatic voice announcements for hitting strategies, distance measurements, and visual charts displaying hitting data During the COVID-19 pandemic, with borders closed, Golface utilized OTA technology to provide software updates and troubleshooting, ensuring uninterrupted services, which was highly appreciated by the Japanese golf courses Tsung-Che Liao remarks that Taiwan's software technology is not inferior to other countries like Japan, but more support from golf courses is needed to help transform the industry intelligently 'To assist in the transformation of golf courses, the first step is digitalization,' Liao pointed out By helping courses accumulate data and understand customer service cycles and hitting rhythms, it enables courses to avoid congestion and serve more customers To date, Golface has accumulated data on over 20,000 teams, 35 million scorecards, and over 10 million records This data helps enhance management performance, segment customer layers, reduce complaints, and plan marketing strategies for off-peak periods Golface co-founder and CEO Tsung-Che Liao has spent 9 years deepening intelligent golf services, aiming to build Taiwan's first golf entertainment platform「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」