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【2020 Solutions】 Shield Heart Technology Creates a Secure Environment Using AI + Security

Shield Heart Technology is one of the few companies globally that possesses both computer vision and machine learning capabilities. After two rounds of funding, it successfully raised $9.8 million and now focuses on the security market, serving long-term paid corporate clients in over 30 countries.

The traditional use of security systems is being revolutionized!

With the integration of artificial intelligence in security systems, community guards can monitor cameras deployed throughout the community via smartphones. Upon receiving alert SMS from the surveillance cameras notifying about suspicious activities in underground parking lots or residents fainting suddenly, real-time video footage enables guards to immediately notify ambulances for assistance.

Event Notification Mode Diagram

▲Event Notification Mode Diagram

This intelligent security system capable of precisely identifying various types of emergency safety incidents is powered by an image recognition software platform, using new technologies from the branches of artificial intelligence—computer vision and machine learning.

AI+ Security System Applied to Multiple Devices

▲AI+ Security System Applied to Multiple Devices

AI+ Security Significantly Reduces False Alarms

Traditionally, building surveillance involved continuous recording by cameras, with personnel monitoring the footage to detect dangers. However, due to human limitations, sometimes lapses in attention could lead to delayed detection of intruders, with incidents only compensated for by post-event video tracking—lacking preventive effects. Additionally, camera recordings, triggered by animals passing by, often lead to false alarms, exhausting personnel in verifying these incidents.

Shield Heart Technology's system uses user behavior as the basis for recognition, employing computer vision recognition and machine learning techniques. By understanding the patterns of users entering restricted environments, the AI learns to identify and alert dangerous situations without false alarms caused by animals or other miscues, achieving a zero false alarm rate.

Umbo Light Recognizes Users

▲Umbo Light Recognizes Users

'AiCameras', 'TruePlatform' cloud management platform, and 'Light A.I. Image Artificial Intelligence' are three products that make up the Umbo CV series of security services. The front end is the AiCameras, and the backend is the TruePlatform management platform, which manages the latest content from cameras on all devices and makes real-time adjustments. Light A.I. serves as the 'brain' that bestows artificial intelligence capabilities on the products, creating an extraordinary AI+ security system.

Dong-Yan Chen, the business development manager at Shield Heart Technology, states that there are currently 300 million surveillance cameras worldwide, with less than 1% incorporating artificial intelligence. In Taiwan, campus safety concerns for primary and secondary school students have become a major focus for parents and the public, making it the best and largest market for AI+ security.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

Recommend Cases

【解決方案】2秒鐘完成結帳動作 Viscovery AI影像辨識助攻智慧零售
Complete checkout in 1 second, Viscovery AI image recognition assists smart retail

Artificial intelligence AI has gradually changed the way various industries operate in recent years However, most of the work is still done by humans, with AI playing a supporting role This has led to emergence of the term "AI Copilot," which stands for "AI-driven tools or assistants" that aim to assist users in completing various tasks and improve productivity and efficiency The concept of AI Copilot comes from the role of "co-pilot" During flight, the co-pilot assists the main pilot in completing various tasks to ensure flight safety and efficiency In fact, there have been signs of various "machines" beginning to play the role of "copilot" in different fields since the Industrial Revolution, assisting humans in completing heavy physical and repetitive tasks, greatly improving factory production efficiency, and driving rapid economic development Following the advancement of computing equipment and breakthroughs in machine learning, deep learning, and image recognition technologies, the concept of AI Copilot has gradually taken shape The development of AI Copilot marks the transition from "machine-assisted to AI-assisted" Early robots could only complete preset repetitive tasks, but today's AI copilot can learn and adapt to new environments and tasks, and continuously optimize its performance in practical applications This transformation not only changes human-machine interactions, but also has a profound impact on various industries The application scope of AI copilot covers various industries, including finance, healthcare, manufacturing, education, retail, etc, and are everywhere to be seen Application of AI copilot in the retail industry AI image recognition checkout In the retail industry, the application of AI copilot has begun to show concrete results Take Viscovery's AI image recognition checkout system as an example This system is a type of AI copilot model that helps store clerks speed up checkout or assists consumers in simplifying the self-service checkout process The store clerk needs to scan the product barcodes one by one in the regular checkout method If a product does not have a barcode, such as bread and meals, the clerk needs to first visually confirm the items, and then input them into the POS checkout system one by one Based on actual measurements at a chain bakery, it takes 22 seconds for an experienced clerk from "visual recognition" to "entering product information of a plate of 6 items into the checkout system" New clerks may need even more time In addition, according to a Japanese bakery operator, it takes 1 to 2 months to train employees to become familiar with products Now with AI image recognition technology, store clerks let AI handle the "product recognition" step, and AI will play the role of copilot, quickly identifying items within 1 second, speeding up checkout to save 50 of checkout time, and optimizing customers'shopping experience The time cost of training employees to identify bread can also be effectively shortened Even for products with barcodes, AI can quickly identify multiple items in one second, which is more efficient than scanning barcodes one by one The self-checkout system "assisted" by AI image recognition allows consumers to successfully complete shopping without the help of store clerks, eliminating the trouble of swiping barcodes or searching for items on the screen, which improves the shopping experience In a time when store clerks are hard to hire due to labor shortage, this also helps stores reduce operating costs AI quickly identifies multiple checkout items in just one second Source of image Viscovery Recently, startups dedicated to developing AI image recognition checkout solutions have emerged in various countries The most lightweight solution currently known is in Taiwan It can be immediately used by installing a Viscovery lens and a tablet installed with Viscovery AI image recognition software at the checkout counter to connect to the store's existing POS checkout system There are various integration methods, including plug-and-play and API solutions integrated with the store's POS system Viscovery AI image recognition system can be painlessly integrated with the store's existing POS system Source of image Viscovery Example of AI image recognition checkout Currently, the Viscovery AI image recognition system is being used in bakery chains in Taiwan, Chinese noodle shops in Singapore, micromarkets in department stores in Sendai, Japan, and Japanese bakeries and cake shops Over 7 million transactions were completed through this AI system, which identified more than 40 million items These use cases demonstrate the extensive application of the Viscovery AI image recognition system in the retail industry In the future, the company will continue to explore the various possibilities of using Vision AI in retail and catering nbsp The Viscovery AI image recognition system is already being used in bakeries, cake shops, restaurants, and convenience stores in Japan, Singapore, and Taiwan Source of image Viscovery

【解決方案】運用極現科技4D無人機雲端平台 巡檢成本降為五分之一
Utilizing Extreme Present Tech's 4D Drone Cloud Platform Reduces Inspection Costs to One-Fifth

The use of drones for intelligent inspection is becoming increasingly common, with major petrochemical and solar power plants continuing to adopt drone applications Located in Hsinchu, Extreme Present Technology earthbook has established a 4D cloud platform using its proprietary technology, offering drone, software, and data analysis platform services for intelligent inspections at solar power and petrochemical plants, reducing the total cost to just one-fifth of traditional methods involving hardware and software purchases, and cutting down the time from one month to approximately 24 hours, making it highly cost-effective For petrochemical industry operators who are constantly in a high-temperature, high-pressure dangerous environment, the safety control and inspection of plant facilities are critical 'As long as we can enhance the capabilities of facility inspection and risk identification in petrochemical sites, resource input is absolutely not an issue,' said a petrochemical industry representative with emphasis By implementing the drone 4D AI inspection cloud platform, the efficiency and safety of facility inspections among petrochemical operators can be elevated, further reducing the risk of equipment downtime Founded in March 2018, Extreme Present Tech has become a consistent winner in domestic entrepreneurship competitions, including being crowned champion in the 2019 OPEN DATA Business Innovation Practice, selected into Microsoft's startup accelerator in 2020, chosen for NVIDIA's AI startup team in 2021, and its products have been launched on the Microsoft Azure platform, earning investments from the National Development Fund and major domestic groups, thereby securing strong market validation for its technical prowess and services The founder and CEO of Extreme Present Tech, Hsu Wei-Cheng, mentioned that at the beginning of its establishment, the company took on the national space center's satellite 3D photography scheduling system and specialized in the integration of geographic information into 3D images As drone hardware technologies matured, the company shifted its operations towards the drone market and combined it with AI image recognition systems to establish a 4D cloud DaaS platform, offering services including online aerial photography ordering DaaS, 5GAIoT cloud platform SaaS, and enterpriseAPI server software, to meet the demands of drones in smart cities, facility inspection, engineering management, disaster response, pollution monitoring, and other applications, maximizing the value of drone services Smart aerial inspection regularly tracks the health status of plant equipment at a glance The quantity and area of petrochemical plants in Taiwan are immense, lacking sufficient manpower for comprehensive equipment inspections Given that petrochemical plants produce high-temperature flammable and corrosive chemicals that must be transmitted and stored through pipelines and tanks, long-term risks like pipeline ruptures and tank blockages could lead to severe occupational safety disasters, equipment downtime, and production stagnation Given the shortfalls in personnel for equipment inspections among petrochemical operators, Extreme Tech has already implemented a 4D AI drone inspection cloud platform combined with AI image recognition technology in petrochemical plant areas, providing ground-breaking evidence through the use of drones and proprietary app software services that connect on-site aerial data collection to the cloud platform, achieving fully automated and real-time aerial monitoring of petrochemical plant equipment pipelines, tanks, and ensuring precise locations and angles for each aerial operation, effectively compensating for the discrepancy in human inspection Hsu Wei-Cheng pointed out that the inspection drones used in petrochemical plants are equipped with dual lenses, one visible light and the other thermal infrared, which allow for determining pipeline obstructions through temperature conditions, enabling clients to immediately view the inspection status of the plant area from remote locations via the earthbook website, enhancing clients' inspection efficiency and accuracy The 4D aerial data platform meets diverse applications such as smart cities, transportation, engineering management, and pollution monitoring DaaS Online Order-Use Model Innovates Aerial Photography Business Model Saving 15 Costs Apart from providing a 4D aerial data platform, Extreme Present Tech also offers DaaS Drone as a Service After customers place orders on the website, Extreme Present coordinates with professionally licensed aerial photographers to provide on-site services Customers can monitor real-time operations through the platform and quickly obtain aerial data to evaluate any abnormalities, enabling timely alerts Take the solar power plant monitoring service as an example Given that solar power plant areas are large and widely distributed, located in the remote Pingtung area with the headquarters in Taipei, for inspections of the Pingtung plant, the customer just needs to use the DaaS service model, directly order online and upload a map of the Pingtung plant, obtain a quote from the company, and then entrust local Pingtung pilots to perform aerial inspections of the solar power plant During the process, the drone's route is automatically calculated by AI to plan the flight path, and the aerial data is transmitted to the client's cloud account, allowing the Taipei headquarters clients to immediately see the inspection status of the solar power plant from the earthbook website such as the condition of the solar panels, dust detection, or abnormal heat generation from solar electromagnetism, effectively helping the customer significantly reduce operational costs and efficiently complete the solar power plant inspection service Introduction of DaaS online aerial photography service in petrochemical plants According to estimates, solar power plant clients often incur high personnel costs by purchasing drones or outsourcing aerial photography With the long-term provision of aerial photography devices and the DaaS business model by Extreme Present Tech, customers can save 45 of aerial photography costs, and obtain aerial inspection reports within 24 hours post-operation, helping clients efficiently identify issues with solar panels Aiming to become the largest aerial data service company and enter the Southeast Asian market Since its establishment in 2018, Extreme Present Tech has rapidly grown in the aerial photography market with innovative thinking, actively expanding its aerial data application services Currently focused on cultivating the Taiwan market, the company aims to enter Southeast Asian nations, with Indonesia chosen as the first stop due to its high demand for infrastructure Hsu Wei-Cheng hopes that earthbook becomes the world's largest aerial data service platform Besides completing the initial round of funding from the National Development Fund and major groups, to penetrate the international market, the company continuously improves its drone data services and AI technology innovations, while also requiring the assistance of entities like the Industrial Technology Research Institute to find strategic investors that complement the company, fulfilling its goal of becoming an international aerial data corporation in phases Founder and CEO of Extreme Present Tech, Hsu Wei-Cheng「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】光禾感知科技智慧球場體驗 AR互動讓看球變得更加有趣
OSENSE Technology Qubby AI customer service helps enterprises comprehensively upgrade from customer service to knowledge management

"What are your business hours" "What are the functions and features of the product" "What discounts are available now" "Does the product have a warranty" "Does the manufacturer cooperate with the product for repair" From the perspective of consumers, every inquiry is a unique customer experience, but from the perspective of companies, 90 or more of these questions are repeatedly asked every day OSENSE Technology's Qubby AI customer service can help companies seize the opportunity to continue to provide high-quality customer services every time they come in contact with customers, and optimize service processes through AI to create an efficient service team Taiwanrsquos first IMSNS virtual human real-time interactive voice AI customer service Qubby AI The information age has caused changes in consumer behavior Companies have deployed online and offline platforms, such as official website apps for their brands, physical stores, distribution channels, and third-party e-commerce, to increase channels for contact with consumers However, this has created a greater workload for customer service personnel, who need to monitor even more channels to provide timely services OSENSE Technology's Qubby AI customer service helps enterprises integrate and manage multiple platforms, such as websites, LINE, Facebook Messenger, WhatsApp, and multimedia interactive machines, with a single account The service supports 29 languages and serves domestic and overseas customers 247, building good relationships by meeting customer needs and creating an endless stream of important and valuable customers Qubby AI customer service features Saves training time, standardized AI response, supports IMSNS, improves customer service efficiency, optimizes the service experience, and the web page is applicable everywhere Efficiently create enterprise-specific AI customer service in 3 steps, eliminating the need for design QA OSENSE Technology has condensed the establishment of Qubby AI customer service into three steps based on its years of experience with domestic and overseas projects and strong technical capabilities, so as to help enterprises build efficient teams The first step is to create an image and personify the corporate image Upload a profile photo, create a realistic or anime-style 3D virtual person, or customize a real person image, transforming the one-way corporate communication model in the past into a two-way interactive service model It not only improves brand favorability among customers, but is also an indispensable part of creating warm services The second step is to select the voice Qubby AI customer service can interact with customers through text, preset QampA, and voice For voice, users can choose the system's preset AI voice, or use AI to clone a real person's voice It supports the conversion of 29 languages, and is like customer service personnel providing services in person, increasing customersrsquo trust in the brand The third step is to establish a knowledge base An AI brain knowledge base can be created by simply uploading a PDF file For languages supported by AI translation for Chinese text, there is no need to design questions and answers one by one The AI machine trains and learns corporate and product knowledge, automatically extracts knowledge related to user questions, and integrates knowledge for responses, greatly shortening the development and training time Another feature of Qubby AI customer service is that it can incorporate "personality," such as liveliness, confidence, and gentleness, into the character, and give it "ambition" and "mission," making the customer service more flexible and closer to the corporate brand image Combined with industry Know-How, it can also become an industry-specific AI customer service application For example, Qubby AI DentalGPT, Taiwan's first AI customer service specifically developed for dentists, has been trained into an exclusive AI model and database of dental knowledge, health education information, and common issues of clinics, and was integrated into a convenient and easy-to-use package Companies only need to follow 3 steps Create an image, choose a voice, and build a knowledge base to quickly create an exclusive Qubby AI customer service Qubby AI's diverse applications help enterprises comprehensively upgrade from customer service to knowledge management Qubby AI customer service has been used a wide range of industries, such as the healthcare industry, financial industry, electronics industry, conference and exhibition industry, education industry, department store retail industry, public relations service industry, and celebrities The services range from external product sales, event promotion, and customer service to internal HR assistant, knowledge management, compliance, technical maintenance and applications It has become the most intelligent, efficient, and direct business partner for enterprises In addition to helping optimize the service process, allowing personnel to focus on solving truly difficult and valuable problems, Qubby AIrsquos back-end data records the number of times, the time, platform, device, and conversation history of customers using AI customer services, and can export the data Insights into customers can be further discovered from the conversations, and create new types of services to seize business opportunities The Qubby AI customer service back-end completely records user information and data A free 14-day trial offered to find distribution agents to jointly expand domestic and overseas markets To assist enterprises with digital transformation, OSENSE Technologyrsquos Qubby AI customer service offers a free 14-day trial, which provides AI text and expected voice customer services, AI knowledge base construction, a limit of 6,000 messages per month, and 3D virtual human default character to reduce enterprisesrsquo doubts about the AI solution Aside from its efforts to further develop Taiwanrsquos market, OSENSE Technology is actively expanding into international markets, such as the United States, Japan, and Southeast Asia In January 2024, it has signed a contract with the largest clinic management system developer in Southeast Asia to bring Qubby AI customer service southward, hoping to provide comprehensive AI digital services and solutions to medical institutions and people ofnbsp Southeast Asia, creating better healthcare experiences and expanding the smart healthcare ecosystem AI is ushering in a new industrial revolution According to Gartnerrsquos estimates, there are approximately 17 million customer service personnel working in customer service centers around the world 95 of the cost of a customer service center is from personnel Even if 10 of the service volume is automated, tens of billions of US dollars can be saved every year Based on the 2023 Taiwan Industrial AI Survey released by the Artificial Intelligence Foundation, nearly half of Taiwanrsquos companies still have not used AI services This shows the huge AI business opportunities OSENSE Technology is thus actively seeking distributors and agents to jointly expand domestic and overseas markets