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【2020 Solutions】 Shield Heart Technology Creates a Secure Environment Using AI + Security

Shield Heart Technology is one of the few companies globally that possesses both computer vision and machine learning capabilities. After two rounds of funding, it successfully raised $9.8 million and now focuses on the security market, serving long-term paid corporate clients in over 30 countries.

The traditional use of security systems is being revolutionized!

With the integration of artificial intelligence in security systems, community guards can monitor cameras deployed throughout the community via smartphones. Upon receiving alert SMS from the surveillance cameras notifying about suspicious activities in underground parking lots or residents fainting suddenly, real-time video footage enables guards to immediately notify ambulances for assistance.

Event Notification Mode Diagram

▲Event Notification Mode Diagram

This intelligent security system capable of precisely identifying various types of emergency safety incidents is powered by an image recognition software platform, using new technologies from the branches of artificial intelligence—computer vision and machine learning.

AI+ Security System Applied to Multiple Devices

▲AI+ Security System Applied to Multiple Devices

AI+ Security Significantly Reduces False Alarms

Traditionally, building surveillance involved continuous recording by cameras, with personnel monitoring the footage to detect dangers. However, due to human limitations, sometimes lapses in attention could lead to delayed detection of intruders, with incidents only compensated for by post-event video tracking—lacking preventive effects. Additionally, camera recordings, triggered by animals passing by, often lead to false alarms, exhausting personnel in verifying these incidents.

Shield Heart Technology's system uses user behavior as the basis for recognition, employing computer vision recognition and machine learning techniques. By understanding the patterns of users entering restricted environments, the AI learns to identify and alert dangerous situations without false alarms caused by animals or other miscues, achieving a zero false alarm rate.

Umbo Light Recognizes Users

▲Umbo Light Recognizes Users

'AiCameras', 'TruePlatform' cloud management platform, and 'Light A.I. Image Artificial Intelligence' are three products that make up the Umbo CV series of security services. The front end is the AiCameras, and the backend is the TruePlatform management platform, which manages the latest content from cameras on all devices and makes real-time adjustments. Light A.I. serves as the 'brain' that bestows artificial intelligence capabilities on the products, creating an extraordinary AI+ security system.

Dong-Yan Chen, the business development manager at Shield Heart Technology, states that there are currently 300 million surveillance cameras worldwide, with less than 1% incorporating artificial intelligence. In Taiwan, campus safety concerns for primary and secondary school students have become a major focus for parents and the public, making it the best and largest market for AI+ security.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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【解決方案】運用極現科技4D無人機雲端平台 巡檢成本降為五分之一
Utilizing Extreme Present Tech's 4D Drone Cloud Platform Reduces Inspection Costs to One-Fifth

The use of drones for intelligent inspection is becoming increasingly common, with major petrochemical and solar power plants continuing to adopt drone applications Located in Hsinchu, Extreme Present Technology earthbook has established a 4D cloud platform using its proprietary technology, offering drone, software, and data analysis platform services for intelligent inspections at solar power and petrochemical plants, reducing the total cost to just one-fifth of traditional methods involving hardware and software purchases, and cutting down the time from one month to approximately 24 hours, making it highly cost-effective For petrochemical industry operators who are constantly in a high-temperature, high-pressure dangerous environment, the safety control and inspection of plant facilities are critical 'As long as we can enhance the capabilities of facility inspection and risk identification in petrochemical sites, resource input is absolutely not an issue,' said a petrochemical 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【解決方案】AI也懂行銷太米科技個人化推薦服務助時尚電商提升3倍轉換率
AI Understands Marketing?! Tammy Technology's Personalized Recommendation Service Helps Fashion E-commerce Increase Conversion Rates by 3 Times

Having experienced small to medium-sized e-commerce, founders and CEO Zi-Hao Huang and co-founder and COO Yi-Ting Li of Tammy Technology decided to tackle the marketing challenges of all e-commerce personnel using AI technology Focusing on fashion e-commerce, Tammy Technology's personalized recommendation SaaS Software as a Service helps small to medium enterprises tackle the rising costs of marketing and the overwhelming data, enhancing conversion rates and average order value, becoming an invaluable AI assistant in the fashion e-commerce industry Enhancing conversion rates has always been a major challenge for all e-commerce platforms Unlike major players like Google and Facebook who collect browsing history to target interested messages or advertisements, smaller e-commerce businesses lack the resources and manpower to construct data analysis systems or tools Company Position Marketing technology team for small and medium-sized e-commerce utilizing AI to establish automated marketing Established in 2016, Tammy Technology initially aimed to become 'the marketing technology team for small to medium-sized e-commerce,' hoping to resolve challenges of low conversion rates and customer retention through data analysis and personalized recommendation services 'Daniel referring to Zi-Hao Huang and I have both worked in small to medium e-commerce I handled branding, marketing, and design, while he managed backend systems, project management, and development launches, almost everyone was multitasking' Understanding the pain points of e-commerce operators, they decided to help small and medium enterprises by developing automated marketing systems and a personalized recommendation SaaS, aiding those with limited marketing resources Through AI technology, analyze consumer purchase preferences and provide personalized recommendation services By analyzing each consumer's purchase preferences using AI technology and storing their digital footprints in the backend for data analysis, Tammy Technology stands apart from traditional recommendation systems that categorize customers They offer personalized product recommendations based on each individual's style preferences to achieve precise marketing objectives Yi-Ting Li emphasizes that Tammy Technology's personalized recommendation service has two main functions one is to make website personalized recommendations, and the second is to integrate with marketing channels such as email, SMS, and chatbots chatbot to send personalized promotional messages When consumers enter the official website, based on consumer profiles and preferences, different product recommendations can be provided on each page Individual products also have different recommendation systems on different website pages, providing each consumer with a unique shopping experience after entering the site Using deep learning AI technology, Tammy Technology analyzes consumer behaviors at various online shopping touchpoints through various devices, digitalizing all consumer behavioral data to build consumer profiles For example, a consumer with high purchasing frequency designated as VIP, whose preferences for Morandi color schemes, lace materials, high-neck styles, etc, are recorded and tagged When browsing the store's website, the website will recommend corresponding products based on these purchase preference tags for VIP, and can also set customized discounts and pop-up windows, or send personalized messages through mobile SMS, email, etc, ensuring each customer receives discounts that fit their needs At this stage, Tammy Technology's client base includes male and female apparel, shoes, accessories, cosmetics, and other fashion design industries with a strong personalized color Many clients have seen significant results after introducing personalized recommendation services For example, Shu Uemura under the L'Oreal Paris group, specializing in high-performance skin products and trendy makeup products and professional 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【解決方案】洞悉消費者行為 智能演譯運用AI協助餐飲業順利轉型
Insight into consumer behavior and intelligent interpretation using AI to assist the catering industry with smooth transformation

In May 2021, due to the local COVID-19 outbreak, a ban on internal use was adopted, making the catering industry feel like it has entered a cold winter, with business bleak and operations facing difficulties However, there are also catering companies that have turned the crisis into an opportunity and actively carried out digital transformation, introducing online ordering and delivery platform systems, establishing customer membership systems, etc, to effectively reduce inventory and increase sales Intelligent Interpretation, a new start-up company established just one year ago, acts as a transformation consultant for the catering and retail industry, collecting, connecting and analyzing consumer behavior data to provide the best solutions for the cateringretail industry Li Qihan, the founder of Intelligent Interpretation, is good at online marketing and website construction As AI technology continues to evolve, he graduated from the Northern Phase II Manager Class of Taiwan Artificial Intelligence School AIA and was impressed by the large number of website sales Data and marketing analysis data can help companies improve their competitiveness and reduce operating costs Therefore, we established an intelligent interpretation company with Taiwan Artificial Intelligence School alumni, hoping to use member information to start collecting more first-party data to help customers build customer vision Analyze the data and identify relevant sales opportunities Targeting the catering and retail industries, intelligent interpretation helps stores use AI to transform "There are many small and medium-sized restaurants in Taiwan We hope to help these small and medium-sized restaurants use simple cloud services and social tools, such as Line, to start collecting and establishing member information systems and collect relevant information Consumption data is used to establish behavioral models of different consumers" Li Qihan went on to say that the catering and retail industries will be targeted at the initial stage, and different consumption behavior analyzes will be used to help stores further increase the frequency of customers visiting the store and the frequency of dining or purchasing, and reduce the use of ingredients Preparation costs The main features of the AI service of intelligent interpretation Affected by the ongoing epidemic, which has severely impacted the performance of physical stores, intelligent interpretation also assists physical stores in establishing e-commerce websites or shopping malls, combining physical and virtual consumption data to provide 360-degree OMO consumers Analysis, and can send marketing messages to different consumers, reducing the large-scale and indiscriminate casting of traditional marketing methods that cause customers to blacklist merchants or block lines, and also increase consumers' willingness to click and purchase Will Li Qihan pointed out that the AI service of intelligent interpretation has the following characteristics 1 Use LINE combined with membership system 2 Use QR Code to replace membership card 3 Provide LINE online orderingreservation 4 Use AI to analyze consumers’ personal preferences 5 Send coupons based on consumer behavior and preferences Using Line ordering information, you can understand consumer behavior such as consumer type, taste, time period, ordering frequency, etc, find consumers of the same group, and conduct summary analysis, which is important for one-to-one customized marketing Reference Li Qihan emphasized that the cost of digital marketing at this stage is very high If there is no classification and grouping after acquiring customers, preferential information will be distributed randomly and easily blocked by consumers The conversion rate will become lower and lower, and the marketing budget invested previously will be in vain AI combines the advantages of MarTech to provide exclusive customized services Although Intelligent Interpretation is a new startup that has been established for nearly a year, in terms of the company's future development strategy, Li Qihan hopes to use MarTech combined with the advantages of AI to first assist the catering and retail industries that are currently most in need of digital transformation Quickly enter the first stage of digital transformation, establish member information and collect consumer data, and then assist these companies to enter the second stage of digital transformation, analyze and use these consumer data, and provide exclusive customized services Li Qihan said that Taiwan’s MarTech market still has considerable room for development Most companies think that advertising on the Internet is the so-called MarTech, or that combining website data with advertising conversion rates and looking at the GA report Google Analytics every day is the so-called MarTech However, he believes that the above situation is only It stops at the collection and analysis of marketing data and is not integrated into the corporate sales and management levels In fact, after the data is collected, it still needs to be integrated, analyzed, and applied according to individual business scenarios This is the real MarTech application method Li Qihan, founder of Intelligent Interpretation, shared his smart retail experience at the AIGO forum As for most companies that believe that as long as they have data, AI algorithm analysis can solve all problems, Li Qihan suggested that companies should have a correct concept of data First, it does not have to be big data AI algorithms can also work with small data Great effect 2 Data is accumulated year by year To collect information, you need to understand the purpose and needs After collecting data, you need to find out its correlation That is to say, first define the use situation and the problem you want to solve, collect data, Only by analyzing data and using machine learning to identify undiscovered sales opportunities can we start to provide marketing application suggestions "The key to the success of using technology for digital transformation lies not in technical issues, but in concepts AI is not a magic pill that will take effect after taking it AI is more like a health food and must be taken continuously to help adjust the corporate body" This is Li Qihan realization He also mentioned that there is an 8020 rule in customer management How to define the 20 customer group What is the definition of VIP customer What issues does the company want to analyze What data should be disassembled It is necessary to peel off the cocoons layer by layer and clarify the above issues one by one This is the "basic project of the sewer" If the foundation is stable, there will be no problem in building a few more floors on top The Industrial Bureau of the Ministry of Economic Affairs’ AI problem-solving competition creates a win-win situation for enterprises and innovations Intelligent Interpretation has assisted the internationally renowned catering chain Din Tai Fung to participate in the AIGO "Problem Solving" competition of the Industrial Bureau of the Ministry of Economic Affairs It understands that almost all catering industries have problems with how much to prepare Many times, when there are too many guests, there is insufficient preparation There are fewer customers, resulting in a waste of ingredients Therefore, it is very important for restaurants to predict the number of customers every day Intelligent interpretation suggestions can be based on weather, store location, and special holidays such as Valentine's Day, Mother's Day, etc through AI , special time parents’ birthday, wedding anniversary and other data correlation analysis, the estimated number of guests is expected to increase the accuracy by more than 80, effectively using AI to solve the problems of catering operators Restaurant Consumer Service Flow Chart Li Qihan pointed out that "industry problem solving, new innovation problem solving" can help enterprises and AI startups find common goals, and also solve the dilemma of new startups not getting usable data, and provide identification through matchmaking on the enterprise side Based on the data, AI startups can put algorithms into practical application, and enterprises can also get solutions for digital transformation, creating a win-win situation After the epidemic, digital transformation is related to the life and death of enterprises How should the cateringretail industry choose AI companies and introduce them Li Qihan, who currently serves as an AIGO smart retail coach for the Industrial Bureau of the Ministry of Economic Affairs and a number of AI consultants, said frankly that if data analysis does not have a certain degree of understanding of AI and practical implementation experience, there may be a high chance of failure in project execution In the retail industry, when it comes to choosing an AI project company, it is best to choose a company that has actually introduced AI projects or has experience in operating e-commerce The recommended principles and steps for introducing AI into the cateringretail industry are If the problem the company asks is too big, it needs to continue to dismantle it Because different problems naturally require different ways of collecting data, with the help of consultants step by step After dismantling, use the data collected according to the usage situation to analyze, and you will naturally get the answer to the problem you want to solve After you find a certain accuracy, you can then use transfer learning to solve similar problems one by one Looking to the future, Intelligent Interpretation hopes to become the number one AI company in Taiwan in the catering and retail industries, using simple and practical methods to help the catering and retail industries implement AI and improve the competitiveness of Taiwan's industry「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」