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【2020 Solutions】 Cloud Guardian's Spinal Analysis Technology Accurately Identifies 'Human' Images

Due to more feature points on the human skeleton than the face, Beseye can first capture more features for recognition, thus accuracy is 30% higher than companies that only recognize faces. Additionally, Beseye can also deeply analyze human behaviors, such as falling, violence, shopping, etc.

Human spine analysis technology is 30% more accurate

Traffic accidents happen almost every day, with railroad crossing accidents being the most severe. Cloud Guardian has launched an AI video analysis platform that analyzes 'human behavior' through various AI analyses, effectively preventing traffic accidents and can also be applied in any venue with human presence.

Beseye’s AI video analysis platform is based on deep learning AI, accurately identifying 'human' images. Cloud Guardian is a technology company specializing in AI security camera analysis services, providing automated security analysis and protection. When applied in stores, it can also help analyze customer distribution, achieving savings in labor monitoring cameras and time costs.

Insight into customer flow, demographic, and consumer behavior with deep data analysis

▲Insight into customer flow, demographic, and consumer behavior with deep data analysis

A key aspect of this AI analysis system is the use of Beseye's 'AI Video Analysis Platform', the core technology being deep learning-based human spine analysis technology (Skeleton-Print Technology), which can deeply analyze various human behaviors. Its accuracy is 30% higher than general face recognition AI engines available on the market.

Wherever there are people, Beseye guards you

Beseye's 'AI Video Analysis Platform' primarily offers three major services. First is 'AI-based Human Detection', which, as the name implies, when an intruder is detected, the system automatically sends a push notification, so the user does not need to constantly watch the video feed, but can easily grasp the real-time dynamics of the area. Next is 'AI-based Characteristics Analysis', which actively sends a notification when an unfamiliar person is detected. If applied in stores, it can also exploit intelligent commercial reporting features to know detailed customer and consumption behaviors, allowing stores to make corresponding sales strategies. Finally, 'AI-based Behavior and Posture Analysis', by analyzing human posture, understands which products in the store have higher interaction rates, for example, observing the customer staying longer in front of a certain counter can determine product hotspots.

Of course, Beseye's 'AI Video Analysis Platform' is not only applicable in shopping centers, almost any public place you can imagine can use it. As mentioned in the first section regarding the railroad crossing scenario, simply install surveillance equipment that supports AI analysis at the intersection, paired with designated analysis software. It can accurately identify human features and actions within 50 meters. As a train approaches, if someone tries to cross the track, the system will immediately detect the person’s age, gender, and mobility state. If they are using a cane or wheelchair which causes slow movement, the system will display a risk index. Once the situation becomes dangerous, it will immediately notify the control center and station staff, allowing them to handle the situation in real time, thus preventing accidents or track-laying suicides.

Detecting dangerous events in traffic areas

▲Detecting dangerous events in traffic areas

If this artificial intelligence video analysis is applied in hospitals or long-term care centers, through Beseye's proprietary human spine analysis technology, it can detect whether an elderly or patient has fallen, similarly notifying medical staff or emergency contacts in the first moment, minimizing the incidence of accidents and providing a safer environment for the elderly. From analyzing shopping mall consumer behaviors to elderly home care, the use of imaging analysis expands the application of diverse venues.

Human spinal analysis when falling

▲Human spinal analysis when falling

Cloud Guardian is now collaborating with Japan Tokyu Railways in the railway crossing safety system, and with the world's top three mobile brands in flagship stores across Taiwan, as well as major Taiwanese malls and telecommunication companies like Chunghwa Telecom and Far EasTone. The services adopted are Cloud Guardian’s AI camera security and business analysis; besides shops, traffic, and hospitals, they can also be used in banks, factories, schools, and homes. Wherever there are people, Cloud Guardian is actively guarding, which is also the company's main purpose.

「Translated content is generated by ChatGPT and is for reference only. Translation date:2024-05-19」

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【解決方案】小柿智檢 以「AOIAI」雙劍合璧,軟加硬體千錘百鍊 打通外觀瑕疵檢測任督二脈
Xiaoshi Intelligent Inspection uses the two swords of "AOI + AI" to combine software and hardware to open up the two channels of appearance defect detection and supervision.

Quality inspection, like a double-edged sword, has always been a favorite and painful subject for Taiwanese manufacturers When AI deep learning enters the industrial visual inspection of traditional manufacturing industries, it can not only save inspection manpower investment, solve the problem of inconsistent manual visual standards, overcome the limited visual recognition and defect detection blind spots of traditional automatic optical inspection AOI, and also enable real-time traceability Causes of quality problems The overall AIAOI visual inspection solution developed by Xiaoshi Intelligent Inspection integrates software and hardware to create efficient appearance defect detection capabilities, helping electronics OEM customers create high-efficiency products with a miss detection rate of less than 1 and an overkill rate of less than 3 Check the level Xiaoshi Intelligent Inspection was established in 2020 Although it is a new venture two years ago, it did not start from scratch Founder and CEO Hong Peijun and the core team have been deeply involved in Foxconn factories for many years and participated in countless smart factory-related solutions and process improvements , has profound AI deep learning development capabilities, and accumulated rich experience in world-class AI application implementation Seeing that AI industrial inspection must be the last mile for the manufacturing industry to move towards Industry 40, Hong Peijun resolutely decided to implement AI deep learning technology in the field of smart manufacturing with high output value, and specialized in the development of AI industrial visual inspection For the manufacturing industry, product inspection is the most important part of all quality control, but traditional industrial inspection faces two major pain points 1 Manual visual inspection Today, more than 95 of the entire manufacturing industry still relies on manual visual inspection Inspection makes it difficult for manual visual quality inspection standards to be consistent, and visual inspection of fine objects, such as passive components or highly reflective components, will cause long-term vision damage 2 Traditional AOI automatic optical inspection The product has limited visual recognition capabilities and blind spots in defect detection Among them, the detection of appearance defects such as scratches, oil stains, dirt or hair and other unexpected subtle defects has always been a problem in AOI applications Insurmountable difficulties AIAOI visual inspection overall solution is a great boon for appearance defect detection When designing the product roadmap of Xiaoshi Zhikan, customer group positioning and strengthening customer product services and value were important indicators Moreover, appearance defect detection has always been an unresolved pain in the manufacturing industry, Hong Peijun said With industrial quality inspection AI software as the core, Xiaoshi Intelligent Inspection provides an overall solution for AIAOI visual inspection It mainly promotes three major products, including "QVI-T AI deep learning inspection modeling platform software" and "AI six-sided defect inspection and screening machine" ” and “AI Industrial Quality Inspection Platform” The main customer groups served are semiconductor packaging and testing, EMS electronics foundry, small metal parts processing and other industries with high production capacity and high gross profit margin In response to customer needs, Xiaoshi Intelligent Inspection provides corresponding software and hardware services, combining self-developed AI deep learning software and hardware quality inspection equipment to reduce the manual visual burden on the production line and effectively improve the production quality of the factory In order to help equipment manufacturers and technical engineers with development capabilities accurately grasp product appearance defect detection, Xiaoshi Intelligent Inspection independently developed QVI-T deep learning detection software, which can provide customers with defect location, defect classification, defect segmentation, anomaly detection and text recognition Key functions such as this are different from the fixed detection methods of traditional software Algorithms can be refined based on different industrial detection methods and different APIs can be developed to connect devices with different lenses The software design of this platform is very lightweight It is a SaaS software built on public cloudprivate cloud It mainly involves simple image uploading, labeling, training modeling, and verification testing After completion, users can download models, SDKs, APIs, and reports Effectively help customers achieve AI inference functions Currently, most of the industrial inspection services on the market are traditional AOI software industrial inspection machines, which can only measure product contours such as the head and length of fasteners, etc, and cannot truly provide detection of subtle product surface defects such as screw head cracks and tooth damage There is a lack of such high-precision defect detection companies in the market, Hong Peijun observed Xiaoshi Intelligent Inspection developed and independently built the "AI six-sided defect detection and screening machine" from customized services in the past to providing standardized services for customers at the current stage It provides standardized testing services for fasteners in measurement and surface defects, as well as passive components High-speed surface defect detection of similar products This professional machine uses the AI deep learning AOI composite algorithm technology independently developed by Xiaoshi Intelligent Inspection Through parallel computing technology, it can achieve model inference up to 3 milliseconds per picture, and realize multiple complex defect detection on the electrodes and body of passive components This professional machine is mainly used for the inspection of fasteners, small metal parts and passive components In terms of competitiveness in the industry, the software hardware integration provided by the AI six-sided defect inspection and screening professional machine is an important core competitive advantage of Xiaoshi Intelligent Inspection It is not as simple as it sounds Hong Peijun said with emotion that this special machine is very important in the industrial inspection industry Commonly known as the highly integrated integration of optical mechanisms, electronic controls, software and algorithms, the process requires continuous optimization and iteration, and requires multiple client verifications and modifications After a long period of hard work, the technical threshold has also been raised The AI six-sided defect detection and screening professional machine will be the main product promotion direction of Xiaoshi Intelligent Inspection in the next 3-5 years It is believed that AI combined with measurement technology and surface defect detection will be an important source of core competitiveness of Xiaoshi Intelligent Inspection, Hong Peijun said AI six-sided defect detection and screening professional machine will be the main product promotion direction of Xiaoshi Intelligent Inspection in the next 3-5 years Faced with the booming development of Industry 40 in smart factories, customers often ask "Does quality inspection data have secondary use value" Hong Peijun said that the "AI Industrial Quality Inspection Platform" launched by Xiaoshi Intelligent Inspection has a machine learning mechanism , which can be used for secondary use of quality inspection data to provide customers with multiple functions including real-time monitoring and early warning of production quality, quality traceability analysis, quality factor assessment, process parameter prediction and recommendation Taking the successful introduction into the automotive parts factory as an example, through the prediction and recommendation of process parameters provided by the AI industrial quality inspection platform, when we know the product defects, we build a set of models based on the experience of past masters, coupled with the network connection data from the previous stage, After integration, we have process data, incoming material data, and quality inspection data We can predict whether these machine parameters have run out, and we can recommend whether the process parameters of certain sections should be adjusted up or down Through the AI industrial quality inspection platform, Xiaoshi Intelligent Inspection can help customers connect visual quality inspection results, process data and acceptance standards with the existing MES system of the customer's factory to improve production quality, improve efficiency and reduce costs In terms of business model, Xiaoshi Zhiqian also provides a software subscription system for the deep learning detection modeling platform software It provides public cloud customers with traffic subscription and charges based on the amount of image uploads, while private cloud customers adopt an annual license fee license charging mechanism In addition, the company also provides customers with a buyout charging mechanism for the overall solution equipment, and provides a one-year warranty, after which consumables and software update maintenance fees are charged annually Going in the opposite direction, using both hard and soft methods, with a missed detection rate of less than 1 and rapid modeling in 15 minutes Faced with various small-volume and multi-sample inspection needs in the manufacturing industry, general AI deep learning visual inspection usually requires customers to collect a large number of photos of defective products, which is time-consuming to label, and also causes customers to have difficulty in importing AI, and defective products cannot be collected The introduction cycle is long and implementation is full of risks If there are not enough bad samples, the model will be inaccurate Kosaki Chikan goes in the opposite direction and uses its product "AI Visual Inspection Model Development Tool" to train models through pictures of good products provided by customers It is relatively easy for AI to learn good products, no labeling is required, and the time can be quickly compressed to complete the modeling Take the implementation of IPC electronics industry - AAEON Technology as an example In order to reduce the manpower input of the quality inspection station in the PCBA production line and have standardized quality inspection, Xiaoshi Intelligent Inspection provides an overall solution for PCBA AI visual inspection software and hardware services, and conduct in-line inspection on the factory's highly automated assembly line, effectively saving inspection manpower investment, improving the standardization of quality inspection rates, and improving the problem of inconsistent standards caused by manual visual inspection Through the introduction of AI visual inspection software and hardware integrated solutions, we have effectively helped customers maintain an overkill rate of less than 3 in the past two years, and achieved high-efficiency performance with a missed detection rate of less than 1 In addition, this solution allows practitioners who do not understand AI to quickly operate modeling By installing the modeling tool on the device, when the customer has a new product number and needs to create a model, he only needs to provide 10 pictures of good products to scan under the device It only takes 15 minutes to quickly train the model In terms of product core strategic layout, compared with market competitors who rely solely on general software services to seize all manufacturing markets, it is not feasible to apply it to industrial inspection Hong Peijun has observed over the past 10 years and believes that only software hardware can With technical thresholds and focusing on one industry and field, only by adopting a standardized company's AI six-sided defect detection and screening special machine can it be replicated and scaled up, and the company can truly continue to move towards optimization and create product competitiveness, even if there are other competing products It’s not easy to compete for this pie, Hong Peijun said Xiaoshi Intelligent Inspection’s overall AIAOI visual inspection solution creates rapid modeling and excellent results for customers with a missed detection rate of less than 1 The most competitive AIAOI overall solution provider with global presence For new entrepreneurs, facing business expansion is a challenge every day Hong Peijun said that small companies are easily snatched away by large companies, company talents are poached by high salaries, lack of deep customer relationships, and the business team is not large enough, etc How to overcome this Hong Peijun believes that the key to success and competitiveness of a new start-up company is to be diligent in making up for mistakes, provide better services, provide more immediate feedback, and create more professional solutions to convince customers Since its establishment in 2020, Xiaoshi Intelligent Inspection has always gone against the grain in terms of product core strategic layout, surpassing the competitive market among its peers, and actively taking root in the overall solution of AI visual inspection software and hardware Hong Peijun hopes that Xiaoshi Intelligent Inspection will become the world's most competitive AIAOI overall solution provider for the electronics and semiconductor industries in the future, and provide the top AIAOI professional machines and equipment to the electronics and semiconductor industry customer base Hong Peijun said that the technical capabilities of the company's AI six-sided defect detection and screening professional machine have reached the top domestic level In order to speed up the research and development of professional machines to become more standardized and sell them to overseas markets, the company will conduct a fundraising plan at this stage, hoping to use legal persons such as the Capital Strategy Council to assist in more business connections and fundraising channels For the medium and long-term goals, Xiaoshi Intelligent Inspection will lay out the global market including mainland China and Southeast Asian countries At the same time, it will follow the international footsteps of major OEMs in global layout Under the target inspection project, it will continue to develop specialty products and spread towards the international field 「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】輔人科技透過智慧感知床墊 心領神會 讓照護長輩變得有溫度
Furen Technology uses smart sensing mattresses to understand and make caring for the elders warm.

Taiwan is moving towards an aging society, and the demand for long-term care for seniors has increased significantly The invisible killer of long-term care - the fall of an elder is an unspeakable pain for home caregivers and care institutions How to turn every unexpected crisis into the most immediate and warm care is a true test of the adaptability and innovation of smart care In order to make filial piety easier, Foreaider Technology has launched the intelligent sensing mattress Foreaider-Z, a thoughtful auxiliary device that can prioritize the physiological information of the elders, allowing the elders to live with dignity, make up for the lack of care manpower, improve the quality of care, and reduce the cost of care The fall rate reaches more than 25, effectively saving more than 200,000 yuan in care costs per person per year “To take care of my mother” was the original intention of Furen Technology when it was established in 2018 Luo Yilin, founder and general manager of Furen Technology, said that he has been a caregiver for more than 10 years and recalled that his mother had A patient with severe mental illness spent 20-30 years in a nursing home Because he was reluctant to leave his elderly mother, Luo Yilin decided to shoulder the heavy responsibility of taking care of her In the past, my mother stayed in a nursing home for a long time, which made her unwilling to contact strangers and made her feel insecure about changes in the environment and space This is why Furen Technology "makes filial piety simpler without changing the living environment of the elderly" "Let the elderly live with dignity" as the ultimate goal of the product, we decided to use advanced sensing technology and AI analysis to deliver appropriate care information to caregivers, eliminating the physical and mental torture that caregivers experience when caring for the elderly We look forward to using smart care AI Technology makes interacting with elders easier Elder falls are the most common accidents that occur when caring for the elderly at home Bed exit warning technology has become one of the important demand indicators for caring for the elderly, Luo Yilin said Insufficient manpower at night is often a headache for the operation of nursing institutions They can only handle daily routine care affairs, but cannot properly manage emergencies or minor symptoms of the elderly, such as falls at the bedside, temporary physical discomfort such as aspiration pneumonia, etc It is a problem that cannot be properly handled by the current ward inspection and shift handover mechanism For nursing institutions, taking bedside falls as an example, a fall may increase the average annual care cost by more than 200,000 yuan per person In order to build a non-verbal communication bridge between caregivers and care recipients, help care institutions quickly respond to the elderly's physiological and medical information, and improve medical care schedule planning, Luo Yilin and the core team gathered caregivers, doctors, and senior engineers and other professionals, jointly independently developed the "Smart Sensing Mattress" Foreaider-Z to provide homes and care institutions with more thoughtful and high-quality hardware and software AI smart care solutions Helping people without being too strict and helping people without blame is the founding purpose of Helper Technology, which mainly delivers on two levels The first is to put people first and make caring for the elderly a warm interaction In addition, caregivers should have a selfless dedication mentality It has been observed that the cared for may not be willing to express their own needs due to different reasons If the needs of the elders can be grasped through smart care technology, it will not only bring more dignity and dignity to the elders Space can reduce unnecessary communication misunderstandings, make the care process smoother, and reduce care costs Smart sensing mattress, the caring guardian of the elders, reducing the fall rate by more than 25 In the technological breakthrough of smart sensing mattresses, combined with the physiological micro-motion sensing technology developed by Furen Technology, it uses air pressure changes for physiological sensing and AI algorithms, so that caregivers do not need to replace the original mattress Place the smart sensing mattress with a thickness of less than 1 centimeter under the elder's original mattress, plug it in and connect it to the Internet Wait 3 minutes for the environment parameters to be automatically matched and set, and the pressure on the bed can begin to be accurately detected changes and interpret the actions and behaviors of the elderly For critically ill and long-term care recipients in nursing institutions, as well as the elderly and infants at home, Furen Technology has launched three versions of smart sensing mattresses, including the smart sensing mattress "Lite version", "standard version" and " Pro version" The Lite version entry-level version, combined with air pressure change sensing technology, can provide home caregivers with relevant identification functions to warn the elderly when leaving bed and inquire about daily routines The OTTALK home care bell APP can be downloaded through the mobile phone, and the caregiver can remotely Set the bed exit warning time and pay attention to the elderly's status of leaving the bed or not, and check the status of work and rest through the mobile phone The standard version, in addition to the bed exit alarm function, can provide caregivers with data measurement status of the elderly's heart rate and breathing during sleep through analog signal calculation technology For the Smart Sensing Mattress Pro version, a three-stage warning function of bed-sitting-up-leaving the bed is specially added, as well as sleep status records such as time in bed, hours in bed, hours of light sleep, hours of deep sleep, hours awake, and number of respiratory arrests and other information, hoping to provide better and more timely services to end customers In terms of business model, Furen Technology provides small-scale care units with a buyout system that integrates smart sensing mattress software technology In terms of cooperation with SI industry players, the company provides hardware equipment for integration and creates more promotion opportunities through SI channels For the empirical application of clinical trials, Furen Technology has currently cooperated with Taipei An'an Nursing Home to successively introduce smart sensing mattresses such as Lite, standard, Pro and other functional products into the care environment to provide diversified services for the elderly Intimate and convenient services of intelligent care During the cooperation process, since An'an Nursing Home is a small institution with a shortage of manpower, the bed exit warning function of the smart sensing mattress helps caregivers quickly remotely determine whether the elderly has left the bed or has fallen, effectively reducing the fall rate by more than 25 Through physiological micro-motion sensing technology, it can quickly help caregivers record the elderly's sleep status the previous night, creating a more convenient communication mode and information exchange mechanism between caregivers and family members In addition, the implementation of smart sensing mattresses can help nursing institutions obtain more positive evaluations in the evaluation Furen Technology develops smart sensing mattresses through physiological micro-motion sensing technology Smart sensing mattress voice AI recognition reduces the number of people sent to hospital for aspiration pneumonia to less than 5 of the overall number of cases Optimizing the voice AI recognition establishment mechanism has always been the goal of Furen Technology’s efforts to improve Luo Yilin said that he was very grateful to Furen Technology for having the opportunity to participate in the development plan of AI care services for respiratory diseases under the guidance of the Industrial Bureau and the Information Policy Council painting, and conducted field clinical demonstration at Puli Christian Hospital Through this project, not only the smart sensing mattress uses AI voice recognition and calculation technology to become more sophisticated, but also an AI training optimization framework is established to allow caregivers at Puli Christian Hospital to respond to the elderly’s upper respiratory tract-cough sounds and lower respiratory tract symptoms -The identification and warning performance of heartbeat and respiratory rate changes are more optimized, and the number of people sent to the hospital due to aspiration pneumonia in care institutions is effectively reduced to no more than 5 of the total number of cases in the month It is believed that with the integration of smart sensing mattresses and respiratory disease AI care services, the service is expected to spread to 5 domestic medical institutions this year Luo Yilin said excitedly that not only that, the smart sensing mattress has also been favored by Japanese dealers and conducted product testing In the next stage, business promotion in Japan will be launched Smart sensing mattress-assisted care institutions reduce the number of people sent to hospital due to aspiration pneumonia Create the integration of long-term care industry software, hardware and service ecosystem to make care simpler Although Furen Technology has only been established for 4 years, it took 9 years to complete product technology research and development Luo Yilin expressed his gratitude for supporting and recognizing the company's entrepreneurial philosophy despite limited manpower and resources The guidance and support of the distinguished people as well as the AI Industry Promotion Plan of the Industrial Bureau of the Ministry of Economic Affairs and the Corporate Information Strategy Council For a small start-up like Furen Technology, there are always challenges and learnings in terms of funding, technical issues, obtaining and processing of production materials and parts However, Huangtian pays off its hard work Driven by the ultimate goal of "making filial piety easier", Furen Technology strives to make smart sensing mattresses the first smart care product in Taiwan that uses air pressure sensing physiological information For the original intention of starting a business that emphasizes the orientation of social value, how to make smart sensing mattresses take into account social value while maintaining a win-win and balance of commercial interests is a strategic issue that Luo Yilin must carefully consider when operating the company's products and business development In the face of business layout, Furen Technology will work hard to stabilize operations and marketing operations in the near future to give back to investors and target customers who have supported the company for a long time In addition, Furen Technology is more active in international business development and product testing in Japan, Vietnam and Poland Regarding the mid-term planning, Luo Yilin believes that the care needs and services of the elderly cannot be completed independently by one industry Furen Technology looks forward to cooperating with more like-minded smart care industry players in the future By gathering the professional energy of each industry, we can build a complete Only with a diverse product chain mechanism can we work together to conquer domestic and foreign markets To this end, Luo Yilin hopes that the company can create an integration of the software, hardware and service ecosystem of the long-term care industry and realize its wish to make care simpler Looking forward to the future, Furen Technology will hope to move from long-term care to preventive medicine I believe that if preventive medicine is managed properly, it will definitely make a great contribution to saving the cost of long-term care Luo Yilin said that more importantly, it will help the elderly in their later life Halftime enjoys a more understanding quality of care and a bright and hopeful life Luo Yilin, CEO of Furen Technology「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】台灣軟體科技實力媲美國際 Golface智慧服務促高球轉型
Taiwan's Software Technology on Par with International Standards: Golface's Intelligent Services Transform Golf

Compared to Japan, where 90 of golf courses operate without caddies and use an automated service model, golf course management in Taiwan still heavily relies on human labor Facing a labor shortage of up to 70, adopting a site and membership management platform to provide intelligent golf services may be a transformation worth considering for golf course operators 'Taiwan's software technology is comparable to international standards and definitely has the capability to compete in the global market,' says Tsung-Che Liao, co-founder and CEO of Golface, established in 2014 with the vision to leverage technology at its core, aiming to create Taiwan's first golf entertainment platform With over 9 years vested in cultivating intelligent golf services, Liao is well-versed in the nuances of golf course services He has considerable domain knowledge and has launched a comprehensive intelligent golf solution The world's first networked smart golf cart hits the road automation of golf courses is no longer just a dream In mid-May, Golface's newly developed ARES Smart Golf Cat, the world's first networked smart golf cart, officially became operational Equipped with a dedicated vehicle computer mainframe, dual network systems, AI-based visual recognition cameras, and high-precision GPS tracking, golf courses can now confidently allow golfers to drive themselves The system enables real-time monitoring of any driving violations, and the presence of digital consumption traces allows for insurance coverage The procedure is as follows golfers book the cart via a reservation platform, receive a QR code, pay through the platform, and unlock the cart with the QR code at the golf course The golf cart can then be driven onto the course The course management platform can monitor and restrict the areas through which the cart can travel, ensuring it does not leave the paths Upon completion, the cart is returned through a tablet in the cart In instances of any infractions, penalties are applied directly through the user's account, and for severe violations, future access to the carts may be prohibited This achieves the goal of 'automation' ARES Smart Golf Cat is the world's first networked smart golf cart, officially in service since May 2022 'As labor costs continue to rise, recruiting and training caddies are becoming common pain points in the market While Taiwan's courses still employ caddies, there's a 70 labor shortage,' Tsung-Che Liao added This smart golf cart tablet, combined with a mobile app, has become the ultimate smart caddy Golface is striving to complete the last piece of the 'automated golf course' puzzle Amassing digital consumption trails for advanced client segmentation services Starting with consumer needs, Golface has sequentially launched services like the golf cart tablet, mobile app, golf reservation platform, instructional videos Golface TV, golf tourism, and smart carts The smart cart has been operational since May 2022, currently featuring four units with plans for mass production in the latter half of 2022 Although the cart currently requires manual operation by golfers, remote operation is anticipated early in 2023, with autonomous driving expected in the third phase Via the cart tablet and management system, staff can understand the status of the course through on-screen visual representations, showing each cart's real-time and relative location, departure times, and duration of service per hole, which aids course managers in monitoring on-course consumption effectively, thus reducing traffic jams and customer complaints 'Previously, we relied on staff's mental imagery now, we can employ imagery to visualize real-time situations on the course This makes it possible for those who don't understand golf to work in this field,' emphasized Tsung-Che Liao While course control has traditionally been handled by experienced professional players, the shortage of skilled professionals makes hiring even more challenging Therefore, replacing manpower with digital tools yields twice the result with half the effort The golf cart tablet has entered the Japanese golf market, installed at Fukuoka Century Golf Club Golface's golf cart tablet has been introduced to 14 domestic courses, and has now officially entered the Japanese market, favored by Fukuoka Century Golf Club, where tablets have been installed in carts providing automatic voice announcements for hitting strategies, distance measurements, and visual charts displaying hitting data During the COVID-19 pandemic, with borders closed, Golface utilized OTA technology to provide software updates and troubleshooting, ensuring uninterrupted services, which was highly appreciated by the Japanese golf courses Tsung-Che Liao remarks that Taiwan's software technology is not inferior to other countries like Japan, but more support from golf courses is needed to help transform the industry intelligently 'To assist in the transformation of golf courses, the first step is digitalization,' Liao pointed out By helping courses accumulate data and understand customer service cycles and hitting rhythms, it enables courses to avoid congestion and serve more customers To date, Golface has accumulated data on over 20,000 teams, 35 million scorecards, and over 10 million records This data helps enhance management performance, segment customer layers, reduce complaints, and plan marketing strategies for off-peak periods Golface co-founder and CEO Tsung-Che Liao has spent 9 years deepening intelligent golf services, aiming to build Taiwan's first golf entertainment platform「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」