Special Cases

【解決方案】AI也懂行銷太米科技個人化推薦服務助時尚電商提升3倍轉換率
01
2022.4
【2022 Solutions】 AI Understands Marketing?! Tammy Technology's Personalized Recommendation Service Helps Fashion E-commerce Increase Conversion Rates by 3 Times

Having experienced small to medium-sized e-commerce, founders and CEO Zi-Hao Huang and co-founder and COO Yi-Ting Li of Tammy Technology decided to tackle the marketing challenges of all e-commerce personnel using AI technology Focusing on fashion e-commerce, Tammy Technology's personalized recommendation SaaS Software as a Service helps small to medium enterprises tackle the rising costs of marketing and the overwhelming data, enhancing conversion rates and average order value, becoming an invaluable AI assistant in the fashion e-commerce industry Enhancing conversion rates has always been a major challenge for all e-commerce platforms Unlike major players like Google and Facebook who collect browsing history to target interested messages or advertisements, smaller e-commerce businesses lack the resources and manpower to construct data analysis systems or tools Company Position Marketing technology team for small and medium-sized e-commerce utilizing AI to establish automated marketing Established in 2016, Tammy Technology initially aimed to become 'the marketing technology team for small to medium-sized e-commerce,' hoping to resolve challenges of low conversion rates and customer retention through data analysis and personalized recommendation services 'Daniel referring to Zi-Hao Huang and I have both worked in small to medium e-commerce I handled branding, marketing, and design, while he managed backend systems, project management, and development launches, almost everyone was multitasking' Understanding the pain points of e-commerce operators, they decided to help small and medium enterprises by developing automated marketing systems and a personalized recommendation SaaS, aiding those with limited marketing resources Through AI technology, analyze consumer purchase preferences and provide personalized recommendation services By analyzing each consumer's purchase preferences using AI technology and storing their digital footprints in the backend for data analysis, Tammy Technology stands apart from traditional recommendation systems that categorize customers They offer personalized product recommendations based on each individual's style preferences to achieve precise marketing objectives Yi-Ting Li emphasizes that Tammy Technology's personalized recommendation service has two main functions one is to make website personalized recommendations, and the second is to integrate with marketing channels such as email, SMS, and chatbots chatbot to send personalized promotional messages When consumers enter the official website, based on consumer profiles and preferences, different product recommendations can be provided on each page Individual products also have different recommendation systems on different website pages, providing each consumer with a unique shopping experience after entering the site Using deep learning AI technology, Tammy Technology analyzes consumer behaviors at various online shopping touchpoints through various devices, digitalizing all consumer behavioral data to build consumer profiles For example, a consumer with high purchasing frequency designated as VIP, whose preferences for Morandi color schemes, lace materials, high-neck styles, etc, are recorded and tagged When browsing the store's website, the website will recommend corresponding products based on these purchase preference tags for VIP, and can also set customized discounts and pop-up windows, or send personalized messages through mobile SMS, email, etc, ensuring each customer receives discounts that fit their needs At this stage, Tammy Technology's client base includes male and female apparel, shoes, accessories, cosmetics, and other fashion design industries with a strong personalized color Many clients have seen significant results after introducing personalized recommendation services For example, Shu Uemura under the L'Oreal Paris group, specializing in high-performance skin products and trendy makeup products and professional makeup tools, experienced a significant increase in conversion rates by 3 times and a revenue increase of 18 times after adopting Tammy Technology's service Additionally, the well-known apparel business iRoo, after installing a personalized recommendation system on the official website and integrating digital marketing channels like Line and Chatbot, saw the conversion rate rise more than 5 times, with a monthly revenue increase of 21 The pricing model is subscription-based, with large corporations being charged based on specific feature needs The overall effect after customer usage achieves at least a 3 times increase in conversion rate, and an average of 2 times growth in average order value New client base After apparel and cosmetics, pushing into the home decor industry Despite the overall increase in e-commerce sales, the personalized recommendation service has shown impressive results However, due to the pandemic, non-essential fashion industries have been impacted Tammy Technology, which primarily relies on the fashion design industry, saw a decrease in e-commerce performance by about 30 during the pandemic To diversify operational risks, starting from 2022, Tammy Technology expanded its service clientele to include distinctive, quality-type home furniture and living products As for why not expand the client base to 3C products Yi-Ting Li explains, 3C products focus on cost-effectiveness and brand strength, like Apple computers which have a loyal group of fans, making it challenging to sway their purchasing behavior However, apparel, cosmetics, and home decor focus on personalization, style, and taste, like apparel with the fast, short-term 'fast fashion' trends, updating products weekly, and seasonal characteristics, updating personalized recommendations every 3-5 days and cosmetics, including makeup and skincare, which have high customer loyalty and repurchase rates, are most suitable for recommendations and proactive discount messaging Makeup and outfits represent personal taste, thus these two industries can complement each other in personalized recommendations To accelerate the process of integrating businesses with personalized recommendations, it is necessary to establish an SOP,' Yi-Ting Li continued, 'Tammy Technology, by introducing recommendation services in the fashion design industry, has constructed a service process SOP to facilitate rapid successful experience replication, expecting to quickly integrate into the life and home industry in the second half of the year New business model Establishing a new marketing model centered on the consumer Currently, Tammy Technology's client number has exceeded 2000, including globally renowned fashion brands like L'Oreal and BLUE WAY The future focus will remain overseas, aiming for markets like Hong Kong, Singapore, and North America Tammy Technology, with its successful experience of integrating recommendation systems into fashion e-commerce, has gained investors' favor, securing investments from domestic and international accelerators in 2021, raising a total of 70 million New Taiwan dollars, allowing for workforce and scale expansion Future plans include integrating investor resources to establish a new marketing model centered on consumers Tammy Technology co-founder and COO Yi-Ting Li「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

2022-04-01
【2022 Solutions】 Voice Separation in 7 Milliseconds: RelaJet's Future Technology Makes 'Hearing and Speaking Easier' for the Hearing Impaired

One rainy Thursday afternoon near Taipei Arena, the Taipei Experience Center of RelaJet was fully booked with appointments from people with hearing loss eager to try hearing aids made with a voice separation engine For the hearing impaired, having affordable, lightweight, and effective noise-reducing hearing aids is truly a blessing 'We hope to help users in need to hear the world's wonders again' This empathetic expectation by RelaJet's founder and CEO Po-Ju Chen, who is also hearing impaired, illustrates his understanding of the needs of the hearing impaired He hopes that RelaJet's unique voice amplification hearing aid technology will benefit many more people Affordable hearing aids benefit many with hearing loss Founded in 2018 by Po-Ju Chen and his brother Yu-Ren Chen, RelaJet developed a multi-voice separation engine paired with Qualcomm's Bluetooth audio platform, drastically reducing the price of imported hearing aids, typically costing 80,000-100,000 NT dollars, to just under 10,000 NT dollars They aim to develop affordable goods with excellent noise-cancelling capabilities that wirelessly connect to smartphones In its first two years, the company primarily developed the multi-voice separation engine, which significantly improved the noise reduction quality Once equipped with Qualcomm Bluetooth earphone chips, the audio processing time is drastically short, at about 7 milliseconds to enhance main voice projection and reduce ambient noise, less than half the time required by traditional medical standard of 16 milliseconds for hearing aids, nearly 'zero-delay' 洞見未來科技推出平價助輔聽器,大大嘉惠聽損者 Yu-Ren Chen explains that the primary use of Qualcomm chips for edge computing, along with a streamlined algorithm, achieves extremely low latency and better noise reduction The hearing aids can cover 18 channels, whereas traditional hearing aids cover 4-48 channels In the future, RelaJet will progressively increase the number of channels According to statistics, there are 470 million people globally with hearing disabilities, with a 30 average device use rate in developed countries, with the highest in Western countries Taiwan has nearly 15 million people with disabling hearing loss, of which the middle-aged and elderly make up 30, yet the device use rate is only about 10, which is quite low Yu-Ren Chen further analyzes that the low device usage rate is due to two reasons firstly, the high average selling price of international big brands ranges from 80,000 to 200,000 NT dollars with a three-year usability period, which deters many due to the high cost and maintenance Secondly, in noisy environments, the noise is also amplified which does not necessarily ensure clarity for the users, and the sound parameters can't be adjusted in real-time, making it inconvenient to frequently visit stores for tuning Thirdly, most models cannot connect to smartphones, making it inconvenient for the hearing impaired to take phone calls Utilizing Qualcomm Bluetooth chips for rapid product development In light of this, Po-Ju Chen, formerly a semiconductor engineer at MediaTek, leads the technical development, while Yu-Ren Chen, with a legal background, manages the operations Their seamless collaboration, along with their team employing AI algorithms and chip integration, learns from thousands of hours of audio files in databases through neural networks and deep learning technologies to develop low-latency, high-noise-reduction voice amplification technologies for hearing aids In 2019, this sound processing technology was integrated into Qualcomm Bluetooth chips, winning first place in the Qualcomm Taiwan Startup Competition and becoming a partner in Qualcomm's Global Expansion Program, significantly boosting product development pace In 2021, they launched their own Otoadd series of hearingenhancement products in Taiwan, which received both market favor and positive reviews from many with hearing loss Based on different consumer needs, various product designs are available According to Yu-Ren Chen, the Otoadd wireless earphones with hearing enhancement functions, model N1, are entry-level neckband style priced at 9,500 NT per pair Users can wear the hearing aid while taking calls, and control noise reduction strength and volume through a mobile app They plan to develop accessories in the future tailored to the needs of older adults Besides being available for trials at experience centers in Taipei and Kaohsiung, this hearing aid is also sold through PChome, Taiwan Mobile's myfone, and Elder Age networks, among other channels Another model intended for individuals with mild to severe hearing loss is the Classic R hearing aid, which received the Japanese Good Design Award in 2021 Since its market debut last year, it has attracted those with congenital hearing loss, with users noting improved clarity in noisy environments and appreciating the convenience of Bluetooth connectivity for calls and watching videos This product is anticipated to be exported to international markets in the latter half of this year Additionally, a hearing aid product combining Bluetooth functionality, set to launch in June this year, is sized like typical Bluetooth earphones, targeting visually conscious consumers with hearing loss Its small size and attractive wireless earphone design allow for phone calls, and if approved by the Ministry of Health and Welfare, eligible users can apply for government subsidies RelaJet to expand into overseas markets, using the USA as a beachhead An interesting question arises due to the pandemic everyone must wear masks which impedes lip-reading How does this affect those with hearing loss Yu-Ren Chen indicates that this situation highlights RelaJet's advantages As each person with hearing loss has different levels of hearing ability, hearing aids can only augment to an appropriate volume, assisting users to hear about 60-70 content, with the remainder relying on lip reading and gestures During the pandemic, as everyone wears masks, masks also muffle sounds, but RelaJet's voice separation engine can correct and strengthen the separation, making it easier for those with hearing loss to recognize voices Besides the Taiwan market, RelaJet's next stage will be expanding into overseas markets, expecting to obtain ISO 13485 medical device quality management system certification and US medical device approval in 2022 They plan to enter the US market, either under their own brand or through OEM arrangements Apart from the Taiwan market, RelaJet will also enter the US market in the next phase for hearing aids「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

2022-05-11
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【2022 Solutions】 Insight into consumer behavior and intelligent interpretation using AI to assist the catering industry with smooth transformation

In May 2021, due to the local COVID-19 outbreak, a ban on internal use was adopted, making the catering industry feel like it has entered a cold winter, with business bleak and operations facing difficulties However, there are also catering companies that have turned the crisis into an opportunity and actively carried out digital transformation, introducing online ordering and delivery platform systems, establishing customer membership systems, etc, to effectively reduce inventory and increase sales Intelligent Interpretation, a new start-up company established just one year ago, acts as a transformation consultant for the catering and retail industry, collecting, connecting and analyzing consumer behavior data to provide the best solutions for the cateringretail industry Li Qihan, the founder of Intelligent Interpretation, is good at online marketing and website construction As AI technology continues to evolve, he graduated from the Northern Phase II Manager Class of Taiwan Artificial Intelligence School AIA and was impressed by the large number of website sales Data and marketing analysis data can help companies improve their competitiveness and reduce operating costs Therefore, we established an intelligent interpretation company with Taiwan Artificial Intelligence School alumni, hoping to use member information to start collecting more first-party data to help customers build customer vision Analyze the data and identify relevant sales opportunities Targeting the catering and retail industries, intelligent interpretation helps stores use AI to transform "There are many small and medium-sized restaurants in Taiwan We hope to help these small and medium-sized restaurants use simple cloud services and social tools, such as Line, to start collecting and establishing member information systems and collect relevant information Consumption data is used to establish behavioral models of different consumers" Li Qihan went on to say that the catering and retail industries will be targeted at the initial stage, and different consumption behavior analyzes will be used to help stores further increase the frequency of customers visiting the store and the frequency of dining or purchasing, and reduce the use of ingredients Preparation costs The main features of the AI service of intelligent interpretation Affected by the ongoing epidemic, which has severely impacted the performance of physical stores, intelligent interpretation also assists physical stores in establishing e-commerce websites or shopping malls, combining physical and virtual consumption data to provide 360-degree OMO consumers Analysis, and can send marketing messages to different consumers, reducing the large-scale and indiscriminate casting of traditional marketing methods that cause customers to blacklist merchants or block lines, and also increase consumers' willingness to click and purchase Will Li Qihan pointed out that the AI service of intelligent interpretation has the following characteristics 1 Use LINE combined with membership system 2 Use QR Code to replace membership card 3 Provide LINE online orderingreservation 4 Use AI to analyze consumers’ personal preferences 5 Send coupons based on consumer behavior and preferences Using Line ordering information, you can understand consumer behavior such as consumer type, taste, time period, ordering frequency, etc, find consumers of the same group, and conduct summary analysis, which is important for one-to-one customized marketing Reference Li Qihan emphasized that the cost of digital marketing at this stage is very high If there is no classification and grouping after acquiring customers, preferential information will be distributed randomly and easily blocked by consumers The conversion rate will become lower and lower, and the marketing budget invested previously will be in vain AI combines the advantages of MarTech to provide exclusive customized services Although Intelligent Interpretation is a new startup that has been established for nearly a year, in terms of the company's future development strategy, Li Qihan hopes to use MarTech combined with the advantages of AI to first assist the catering and retail industries that are currently most in need of digital transformation Quickly enter the first stage of digital transformation, establish member information and collect consumer data, and then assist these companies to enter the second stage of digital transformation, analyze and use these consumer data, and provide exclusive customized services Li Qihan said that Taiwan’s MarTech market still has considerable room for development Most companies think that advertising on the Internet is the so-called MarTech, or that combining website data with advertising conversion rates and looking at the GA report Google Analytics every day is the so-called MarTech However, he believes that the above situation is only It stops at the collection and analysis of marketing data and is not integrated into the corporate sales and management levels In fact, after the data is collected, it still needs to be integrated, analyzed, and applied according to individual business scenarios This is the real MarTech application method Li Qihan, founder of Intelligent Interpretation, shared his smart retail experience at the AIGO forum As for most companies that believe that as long as they have data, AI algorithm analysis can solve all problems, Li Qihan suggested that companies should have a correct concept of data First, it does not have to be big data AI algorithms can also work with small data Great effect 2 Data is accumulated year by year To collect information, you need to understand the purpose and needs After collecting data, you need to find out its correlation That is to say, first define the use situation and the problem you want to solve, collect data, Only by analyzing data and using machine learning to identify undiscovered sales opportunities can we start to provide marketing application suggestions "The key to the success of using technology for digital transformation lies not in technical issues, but in concepts AI is not a magic pill that will take effect after taking it AI is more like a health food and must be taken continuously to help adjust the corporate body" This is Li Qihan realization He also mentioned that there is an 8020 rule in customer management How to define the 20 customer group What is the definition of VIP customer What issues does the company want to analyze What data should be disassembled It is necessary to peel off the cocoons layer by layer and clarify the above issues one by one This is the "basic project of the sewer" If the foundation is stable, there will be no problem in building a few more floors on top The Industrial Bureau of the Ministry of Economic Affairs’ AI problem-solving competition creates a win-win situation for enterprises and innovations Intelligent Interpretation has assisted the internationally renowned catering chain Din Tai Fung to participate in the AIGO "Problem Solving" competition of the Industrial Bureau of the Ministry of Economic Affairs It understands that almost all catering industries have problems with how much to prepare Many times, when there are too many guests, there is insufficient preparation There are fewer customers, resulting in a waste of ingredients Therefore, it is very important for restaurants to predict the number of customers every day Intelligent interpretation suggestions can be based on weather, store location, and special holidays such as Valentine's Day, Mother's Day, etc through AI , special time parents’ birthday, wedding anniversary and other data correlation analysis, the estimated number of guests is expected to increase the accuracy by more than 80, effectively using AI to solve the problems of catering operators Restaurant Consumer Service Flow Chart Li Qihan pointed out that "industry problem solving, new innovation problem solving" can help enterprises and AI startups find common goals, and also solve the dilemma of new startups not getting usable data, and provide identification through matchmaking on the enterprise side Based on the data, AI startups can put algorithms into practical application, and enterprises can also get solutions for digital transformation, creating a win-win situation After the epidemic, digital transformation is related to the life and death of enterprises How should the cateringretail industry choose AI companies and introduce them Li Qihan, who currently serves as an AIGO smart retail coach for the Industrial Bureau of the Ministry of Economic Affairs and a number of AI consultants, said frankly that if data analysis does not have a certain degree of understanding of AI and practical implementation experience, there may be a high chance of failure in project execution In the retail industry, when it comes to choosing an AI project company, it is best to choose a company that has actually introduced AI projects or has experience in operating e-commerce The recommended principles and steps for introducing AI into the cateringretail industry are If the problem the company asks is too big, it needs to continue to dismantle it Because different problems naturally require different ways of collecting data, with the help of consultants step by step After dismantling, use the data collected according to the usage situation to analyze, and you will naturally get the answer to the problem you want to solve After you find a certain accuracy, you can then use transfer learning to solve similar problems one by one Looking to the future, Intelligent Interpretation hopes to become the number one AI company in Taiwan in the catering and retail industries, using simple and practical methods to help the catering and retail industries implement AI and improve the competitiveness of Taiwan's industry「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

2022-03-21
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【2021 Solutions】 Conversational robots become smart medical helpers, effectively reducing the labor force of 70 people

"I've been eating, drinking, and urinating a lot recently I'm worried about whether I have diabetes" "You can go to the hospital to measure blood sugar If fasting blood sugar is higher than 100 mgdL, and postprandial blood sugar is higher than 140 mgdL, glycated hemoglobin 5764, you may have signs of pre-diabetes” The person talking to the patient may not be a real person, but an intelligent conversation robot This is a smart medical robot developed by Asia Pacific Intelligent Machine Company, which specializes in Natural Language Understanding NLU technology Through multiple rounds of dialogue, it can reduce about 70 of the manpower in medical clinics Founded in 2017, Asia Pacific Intelligent Machine Company, founder and CEO Jerry Wu is a well-known expert in the field of AI and one of the few Google Developers Experts in Asia In the early days of its establishment, it used the interactive conversational robot Open Talk platform to enter smart manufacturing, insurance, media and other industrial fields AI applications grow from broad to refined, Asia-Pacific intelligent machines target the health care field to deeply explore the market "AI technology is a very professional field To achieve in-depth development, a huge amount of manpower and resources must be expended" From the beginning of its establishment, it has explored industrial-wide AI applications After four years of exploration, Jerry understands that With limited manpower and resources, it is necessary to focus and deepen in one vertical field in order to create more revenue sources Therefore, in the past two years, Asia-Pacific Intelligent Machines has decided to focus on the fields of smart health and smart care by using the health and medical corpus accumulated on the Open Talk platform Based on Open Talk, it has developed more accurate auxiliary robots required by medical hospitals as goal AMPIC Healthcare’s Key Advantages Asia-Pacific Intelligent Machinery started cooperation with Formosa Biomedical Engineering, and currently has accumulated more than 40 medical institutions, covering biotech medicine, medical cosmetology, rehabilitation, etc Affected by the novel coronavirus pneumonia COVID-19 epidemic, during the level three alert period, people stayed at home and did not even dare to go to the hospital for medical treatment even if they were sick At this time, Asia Pacific Smart Machine's video medical solution is dispatched It is used in non-contact cloud-based physiological measurements to provide doctors with a reference for long-term care and observation, helping to solve the problem of medical institutions using telemedicine for patient care The specific method is that after seeing the doctor, if the patient has questions about related medications, prescriptions, etc, he or she can directly contact the voice robot through the social communication line Patients with chronic diseases do not need to upload blood pressure, blood oxygen, heartbeat and other data They only need to upload an 8-second video of their own face close-up, and the calculation time is 30 seconds to analyze the patient's pulse index, heartbeat, muscle fatigue and other values , if any abnormality is discovered, the patient can also seek medical treatment immediately Using labeling algorithm to mix physiological measurements seeing and conversational technology listening, it can improve intention understanding by 80 Why can physiological data be measured through close-up videos of faces Jerry further explained that it mainly relies on the AI algorithm label judgment in the background of the system, which means observing the flow of blood vessels based on the reflected light on the face in the video, performing identification actions, and judging the values of heartbeat and blood pressure The recognition rate is It can reach 80-90, which is equivalent to the data measured by the blood pressure machine The difference is that uploading data through a blood pressure machine requires purchasing a blood pressure machine and a self-measurement uploading platform Generally, patients with chronic diseases are mostly middle-aged and elderly people who often forget to measure their blood pressure, which affects the continuous collection of physiological data The action of video shooting and uploading can improve patient cooperation in hospitals and also help clinics continue to track the conditions of chronic patients Because with physiological measurement data, combined with dialogue technology, we can understand the customer's care needs and intentions, reaching 90 For example, if the customer has high blood pressure, abnormal lactic acid value, there may be some possible physical problems, if we match the customer For the content of robot interaction, OpenTalk can parse the two data sources to analyze the customer's intention and further feed it back to the doctor or caregiver, who will decide which care actions to take For example in the field of medical beauty, medical beauty clinics care about what kind of beauty care customers want to do Through robot dialogue and interactive behavior on the device, Asia Pacific Intelligence performs labeling actions, including extracting things of concern in the dialogue , show the intention, such as wanting to do hyaluronic acid, small needle beauty, etc, collect voice and audio and video data, and integrate it into personalized tags, you can recommend skin care treatments, business shopping guides, or list tracking cases, etc, becoming a medical beauty The best assistant for the clinic to understand its clients The care platform recruits an AI technology team and will target the Japanese and Thai markets for international export in the future The AI technology of Asia-Pacific Intelligent Machines starts from natural language understanding and performs labeling actions from conversations In addition to natural language processing, it also focuses on machine vision technology Through images, including the recognition of customer age, gender, and facial emotions, it also masters visual tags and dialogue tags to deeply understand customer needs AMPIC Healthcare’s system service architecture Due to the huge number of disciplines in the medical field, Asia-Pacific smart machines have initially targeted the medical beauty and long-term care markets, and have adopted the concept of a care platform to recruit other AI technology teams At this stage, it has included the detection of dementia and sarcopenia It is expected to be included in the future, including blood sugar detection, gastroenterology, ophthalmology, etc, to explore potential markets and find powerful AI technology partners to jointly develop AI detection technology to make the health and medical services covered by the care platform more complete The Open Talk platform supports multiple languages including Chinese, Taiwanese, English, Japanese and Thai, and has more than 130 automatic question and answer skills, which can automatically grasp customer emotions and customer needs In the future, in addition to plans to introduce more than 100 automatic QA skills to medical institutions in 2022, In addition to the 200 companies, it will also target the Japanese and Thai markets, enter overseas markets, and export service solutions internationally Asia Pacific Intelligent Machine Company CEO Wu Bohan third from left in the picture and his team took a group photo after being interviewed by TVBS TV station「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

2021-09-10
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Records of Solutions

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【2020 Solutions】 Info-Link Services Etablishes Taiwan's First Lettuce Pest and Disease Early Warning System

Yunlin County Mailiao Fruits amp Vegetable Cooperation - Taiwan Lettuce Village, located in Yunlin Mailiao, is a legend of green gold on the banks of Zhuoshui River Every lettuce creates huge business opportunities for Mailiao Township with annual export value exceeding NT100 million By combining AI computing technology under the digital management model, Taiwan's first early warning system for lettuce pests and diseases was established to reduce the number of times pesticides are sprayed and greatly improve the quality of vegetables Lettuce garden by Zhuoshui River Mailiao Township is an extremely important place that produces vegetables for domestic sales and exports, and the main source of supply is Taiwan Lettuce Village, which covers an area of more than 300 akkers Under the efforts of farmers, the annual output is about 12,000 metric tons, in which 80 of is exported The remaining amount is sold domestically Lettuce has become an important export agricultural product of Taiwan Although the goal of Taiwan Lettuce Village is planned production according to purchase orders, there has been constant pressure from unstable production and quality due to unstable climate in the past few years Therefore, Taiwan Lettuce Village established the first lettuce pest and disease early warning system in Taiwan with the assistance of Info-Link Services Combined with smart equipment in the field and mobile monitoring software, field management can be carried out and warnings can be received at any time, allowing managers to quickly respond and reduce potential losses Green Miracles Cultivated by Intelligent Agriculture The smart agricultural cultivation management system developed by Info-Link Services has three major functions "achieving crop yield prediction," "real-time warning of crop diseases," and "accurate smart prediction" Mobile phone field reporting AIHUB01The database of Taiwan Lettuce Village has a total of 28,702 cultivation records, and has produced significant benefits It not only increased manpower efficiency by 50, but also reduced the number of times pesticides was sprayed per period from 3 to 1 It also reduced costs such as fertilizer on average, costs were reduced by about NT10,000 per hectare At the same time, field work that was originally completely manual carried out was reduced to only requiring 20 manual operations, and 80 of the operations were replaced by information systems, greatly reducing manual operation costs Description of Benefits to Taiwan Lettuce Village AIHUB02Info-Link Services has completed the database of Mailiao Fruits amp Vegetable Cooperation, and also completed the crop yield prediction and disease prevention and early warning system, allowing vegetable farmers to make inquiries and reports on-site with their mobile phones Decisions on harvesting and prevention measures are made based on the data provided Early warnings for the prevention of disease can also significantly improve the use of fertilizer and pesticides by farmers solely based on feeling The lower frequency of pesticide use improves the overall quality of the ecological environment, and at the same time ensures the food safety of consumers

【解決方案】雲守護人體骨幹分析技術 準確辨識「人」的影像
【2020 Solutions】 Cloud Guardian's Spinal Analysis Technology Accurately Identifies 'Human' Images

Due to more feature points on the human skeleton than the face, Beseye can first capture more features for recognition, thus accuracy is 30 higher than companies that only recognize faces Additionally, Beseye can also deeply analyze human behaviors, such as falling, violence, shopping, etc Human spine analysis technology is 30 more accurate Traffic accidents happen almost every day, with railroad crossing accidents being the most severe Cloud Guardian has launched an AI video analysis platform that analyzes 'human behavior' through various AI analyses, effectively preventing traffic accidents and can also be applied in any venue with human presence Beseye’s AI video analysis platform is based on deep learning AI, accurately identifying 'human' images Cloud Guardian is a technology company specializing in AI security camera analysis services, providing automated security analysis and protection When applied in stores, it can also help analyze customer distribution, achieving savings in labor monitoring cameras and time costs Insight into customer flow, demographic, and consumer behavior with deep data analysis A key aspect of this AI analysis system is the use of Beseye's 'AI Video Analysis Platform', the core technology being deep learning-based human spine analysis technology Skeleton-Print Technology, which can deeply analyze various human behaviors Its accuracy is 30 higher than general face recognition AI engines available on the market Wherever there are people, Beseye guards you Beseye's 'AI Video Analysis Platform' primarily offers three major services First is 'AI-based Human Detection', which, as the name implies, when an intruder is detected, the system automatically sends a push notification, so the user does not need to constantly watch the video feed, but can easily grasp the real-time dynamics of the area Next is 'AI-based Characteristics Analysis', which actively sends a notification when an unfamiliar person is detected If applied in stores, it can also exploit intelligent commercial reporting features to know detailed customer and consumption behaviors, allowing stores to make corresponding sales strategies Finally, 'AI-based Behavior and Posture Analysis', by analyzing human posture, understands which products in the store have higher interaction rates, for example, observing the customer staying longer in front of a certain counter can determine product hotspots Of course, Beseye's 'AI Video Analysis Platform' is not only applicable in shopping centers, almost any public place you can imagine can use it As mentioned in the first section regarding the railroad crossing scenario, simply install surveillance equipment that supports AI analysis at the intersection, paired with designated analysis software It can accurately identify human features and actions within 50 meters As a train approaches, if someone tries to cross the track, the system will immediately detect the person’s age, gender, and mobility state If they are using a cane or wheelchair which causes slow movement, the system will display a risk index Once the situation becomes dangerous, it will immediately notify the control center and station staff, allowing them to handle the situation in real time, thus preventing accidents or track-laying suicides Detecting dangerous events in traffic areas If this artificial intelligence video analysis is applied in hospitals or long-term care centers, through Beseye's proprietary human spine analysis technology, it can detect whether an elderly or patient has fallen, similarly notifying medical staff or emergency contacts in the first moment, minimizing the incidence of accidents and providing a safer environment for the elderly From analyzing shopping mall consumer behaviors to elderly home care, the use of imaging analysis expands the application of diverse venues Human spinal analysis when falling Cloud Guardian is now collaborating with Japan Tokyu Railways in the railway crossing safety system, and with the world's top three mobile brands in flagship stores across Taiwan, as well as major Taiwanese malls and telecommunication companies like Chunghwa Telecom and Far EasTone The services adopted are Cloud Guardian’s AI camera security and business analysis besides shops, traffic, and hospitals, they can also be used in banks, factories, schools, and homes Wherever there are people, Cloud Guardian is actively guarding, which is also the company's main purpose「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

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【2020 Solutions】 5Voxel's New 3D Facial Recognition AI Control Application has Entered the Supply Chain of Major International Manufacturers

Although there are many facial recognition access control products in the market, it is common problem of not being able to find features when there is insufficient light, when using photos for testing, or when using a mask for testing This has resulted in many security loopholes in using facial recognition for access control The proprietary 3D facial recognition developed by 5Voxel can increase the accuracy to 99, making it the best partner for access control equipment manufacturers to enter the international market Current technologies have many security loopholes, 3D facial recognition has extensive applications 5Voxel is committed to the development of proprietary 3D Camera software and hardware, and has 3D image processing, bottom-layer network firmware, and embedded hardware technologies The current mainstream RGB image recognition system in access control systems has many shortcomings, such as passive reception and requiring sufficient lighting Otherwise, it will can easily be limited by the lighting and will not be able to perform effective recognition Therefore, in a darkroom or when there is not much difference in the image with the adjacent area, features cannot be obtained and the facial recognition system will be "useless" In addition, conventional facial recognition access control systems cannot stop someone who intentionally uses a photo or mask to gain access Therefore, the market urgently needs a total solution for access control Capturing facial depth features so there is no where to hide 5Voxel uses proprietary 3D technology to capture multiple facial depth features, and can complete facial recognition without being affected by lighting The current mainstream technology in the market is Face This technology only has 2D image recognition, which has many security loopholes, and needs to capture actual images of faces 3D facial recognition technology will more easily be adopted in fields with high sensitivity and high privacy concerns This new 3D facial recognition AI control application adds a reliable biometric mechanism, without the need for additional carriers, and without the concerns of identity theft when using credit cards or fingerprint recognition In addition, 5Voxel's proprietary technology was completely developed domestically and is not limited by Apple Face ID technology It has developed a total solution for access control, and provides applications other than mobile phones, including access control, smart door locks, and electronic payment 5Voxel is currently working with major domestic access control equipment manufacturers, and has accumulated access data of more than 20,000 personnel to improve the model's accuracy 5Voxel combines its proprietary technology with products, which not only optimizes the accuracy of its technology, but also improves the practicality and value of products Therefore, the subsequent derived benefits and diffusion has attracted NEC manufacturers, and will also adopt the same solution as Intel In addition, the solution can also be applied to medical institutions and nursing institutions with high privacy requirements, providing new control solutions and early warning systems that fully utilize facial recognition systems nbsp

【解決方案】盾心科技用AI安控打造心安新環境
【2020 Solutions】 Shield Heart Technology Creates a Secure Environment Using AI + Security

Shield Heart Technology is one of the few companies globally that possesses both computer vision and machine learning capabilities After two rounds of funding, it successfully raised 98 million and now focuses on the security market, serving long-term paid corporate clients in over 30 countries The traditional use of security systems is being revolutionized With the integration of artificial intelligence in security systems, community guards can monitor cameras deployed throughout the community via smartphones Upon receiving alert SMS from the surveillance cameras notifying about suspicious activities in underground parking lots or residents fainting suddenly, real-time video footage enables guards to immediately notify ambulances for assistance Event Notification Mode Diagram This intelligent security system capable of precisely identifying various types of emergency safety incidents is powered by an image recognition software platform, using new technologies from the branches of artificial intelligence—computer vision and machine learning AI Security System Applied to Multiple Devices AI Security Significantly Reduces False Alarms Traditionally, building surveillance involved continuous recording by cameras, with personnel monitoring the footage to detect dangers However, due to human limitations, sometimes lapses in attention could lead to delayed detection of intruders, with incidents only compensated for by post-event video tracking—lacking preventive effects Additionally, camera recordings, triggered by animals passing by, often lead to false alarms, exhausting personnel in verifying these incidents Shield Heart Technology's system uses user behavior as the basis for recognition, employing computer vision recognition and machine learning techniques By understanding the patterns of users entering restricted environments, the AI learns to identify and alert dangerous situations without false alarms caused by animals or other miscues, achieving a zero false alarm rate Umbo Light Recognizes Users 'AiCameras', 'TruePlatform' cloud management platform, and 'Light AI Image Artificial Intelligence' are three products that make up the Umbo CV series of security services The front end is the AiCameras, and the backend is the TruePlatform management platform, which manages the latest content from cameras on all devices and makes real-time adjustments Light AI serves as the 'brain' that bestows artificial intelligence capabilities on the products, creating an extraordinary AI security system Dong-Yan Chen, the business development manager at Shield Heart Technology, states that there are currently 300 million surveillance cameras worldwide, with less than 1 incorporating artificial intelligence In Taiwan, campus safety concerns for primary and secondary school students have become a major focus for parents and the public, making it the best and largest market for AI security「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】堅兵智能科技化身AI美容師,打造健康美容最佳顧問
【2020 Solutions】 Merging Technology and Beauty, Sentra Smart is Your AI Beauty and Scalp Health Consultant

"The love of beauty is human nature" Skin and hair condition is extremely important to every woman who pays attention to her appearance Among the dazzling array of beauty and hair products, how to select suitable products through professional testing has become a competitive advantage in the industry Do you really know the condition of your skin and scalp Many people regularly use a variety of skin care products to care for their scalp, but this alone may not be enough Sentra Smart, established in 2015, developed the Alluring detection system, combined with the proprietary scalp detection instrument, so that the public can gain an in-depth understanding of their scalp health Sentra Smart has a professional technical team and is growing rapidly in the field of beauty and hairdressing By actively working with academia and beauty industry leaders, the company engages in technical exchanges with professionals such as doctors and professors We are committed to becoming the most ideal health consultant in the minds of consumers The Alluring detection system uses the latest artificial intelligence AI deep learning and cloud computing technologies to provide instant analysis and personalized product recommendations, simplifying the operation process, saving time, and reducing training costs In addition, the system supports cloud backup and data synchronization to ensure the security and convenience of user data Scalp detection system helps diagnose skin problems and prescribe appropriate treatments The Alluring detection system can not only perform in-depth skin and scalp diagnosis, but also provide targeted care recommendations based on high-definition microscopic images of the scalp and analysis reports to help users solve problems such as excessive sebum secretion, inflammation or pigmentation, thereby improving scalp healthLet's pursue beauty together, starting with understanding your own scalp Test for common scalp problems and analyze them one by one Our skin tester is specially designed with six testing items for skin, and can accurately display oil level, acne, skin tone uniformity, sensitivity, moisture content, and pigmentation The most common problem is skin spots appearing in the test area After testing and in-depth analysis, we can not only understand existing problems, but also obtain professional conditioning recommendations or diagnosis and treatment plans, experience truly personalized skin care, and restore the skin's natural radiance Test for common facial problems and analyze them one by one The Alluring detection system realizes instant identification and analysis of consumers' skin and scalp conditions through a revolutionary interactive APP platform With the powerful database of the fourth-generation system, it has collected tens of millions of images and has completely surpassed the traditional visual recognition method At present, this system has been adopted by the top three hair salon chains in Taiwan, as well as major professional hair product companies in Shanghai and Hangzhou in China According to feedback from the stores, after using the Alluring system, revenue increased by 30 and customer satisfaction improved by 50, gradually building a good reputation in the beauty and hairdressing industry The Alluring detection system of Sentra Smart is widely used in hair transplant clinics, hair salons, beauty SPAs, dermatology clinics, and related vocational schools, with an extensive customer base The company's business is not limited to Taiwan, and its markets include Taiwan, Singapore, Malaysia, Vietnam, Thailand, Japan, Hong Kong, and China Currently, the system has 2,500 online customers By combining the B2B2C business model, we are committed to creating a personalized healthy new lifestyle for consumers, while guiding beauty and hairdressing companies into the era of technology-based marketing, greatly saving time and costs, and creating greater business value If you want to learn more about Alluring AI ScalpSkin Condition Detection System, AI ScalpSkin Condition Detection System Link httpssentrasmartcomrecommend

【解決方案】峰傅智慧Zenbo機器人 - 幼童安全的好夥伴
【2020 Solutions】 Summit Fujitsu's Smart Zenbo Robot - A Great Companion for Child Safety

Founded in the summer of 2015, Summit Fujitsu launched during the rapid development of the AI industry, utilizing the experience from ASUS Cloud to effectively deploy the Zenbo robot in the preschool market, making a significant mark in the flourishing AI application field Zenbo Baby, the Little Preschool Assistant Robot AI has undoubtedly become a futuristic trend, with many household and commercial robots emerging The introduction of Zenbo has not only brought new applications to the preschool market but has also become an effective tool for both teachers and parents Developed jointly by ASUS and Summit Fujitsu, Zenbo Baby is an AI-powered robot designed primarily for the early education industry, serving roles like caregivers in 'daycare centers' and 'kindergartens' By integrating Zenbo's unique interactive features, educators and parents can efficiently monitor children's health and educational progress They can also maintain a constant communicative link via a mobile app download, fostering teacher-parent relationships and mutual growth Zenbo baby service illustration The thoughtful helper in kindergartens, offering great peace of mind to teachers and parents In addition to features like 'facial recognition for roll-calls', 'medicine dispensingreminders', 'real-time video remote control', and 'digitalization of comprehensive evaluation data', Zenbo Baby also includes a wide array of interactive educational materials, as well as engaging digital stories and songs These enhancements add excitement and attraction to the curriculum, thereby enhancing children's focus and enabling teachers to create a fun and ideal learning environment through the use of technology Facial recognition roll-call Zenbo has the capability to detect and interact with individuals Upon children's arrival at kindergarten, it uses facial recognition to greet them, play pre-set music, and perform roll-calls Automatic temperature recording Children are susceptible to contagious diseases, especially the flu By automatically measuring their temperatures daily, Zenbo helps monitor their health status, administers medicine timely, and thus prevents cross-infection Medication reminder If several children in a class are ill at the same time, teachers can use Zenbo Baby to set up medication reminders to ensure they take their medicine on schedule Parent pickup notifications Parents can inform their expected arrival time via the app before reaching the facility Zenbo will then announce when parents are about to arrive, allowing teachers to orderly manage the pickup process They can assist children in packing their belongings and putting on their clothes early, while accurately monitoring each child's entry and exit Despite the challenges of a declining birth rate, every child is precious to their parents Summit Fujitsu's Zenbo Baby, equipped with numerous thoughtful features, aims to provide a safe and caring environment for children through AI-powered robotic assistance Currently, Zenbo Baby has been integrated into over 20 kindergartens across Taiwan, with more than 500 devices installed, continuing efforts to improve services to the preschool industry「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】思言科技靠AI助攻,運用Line拉近距離
【2020 Solutions】 SiYan Technology leverages AI to utilize Line@ for closing gaps

Targeting over 21 million Line users in Taiwan, Zhang Zhikai, with five years of app development experience at ASUS, aims to create a lightweight and fast online service By choosing Line as the starting point, he established SiYan Technology, assisting Taiwan's SMEs to adopt the new retail trend in a cost-effective manner Behind these significant numbers, can the hidden business opportunities be seized According to statistics, by the end of 2018, Line users in Taiwan exceeded 21 million, with over a billion messages sent daily On average, each individual sends more than 60 messages throughout the day, with Line becoming an integral part of daily life - from the moment they wake up, through meals, and even before sleep, always staying connected with friends and family via Line Line offers a one-stop online shop service Zhang Zhikai, the co-founder and CEO of SiYan Technology, noted that developing an app involves substantial initial and ongoing marketing costs to reach users' smartphones The cost of developing an app runs between 300,000 to 500,000 NTD, and the ensuing marketing expenses can be staggering These high costs make it challenging for small and medium businesses to afford the app on their own, which could hinder business transformation Therefore, SiYan Technology has developed the Line one-stop online shop service, which uses data analytics to better manage membership communities, continuously evolving an AI membership management system to optimize various functions and effectively retain customers Line provides multiple service features Segmenting customer groups, offering precise and personalized promotional services SiYan Technology's developed AI membership management system aggregates data from consumer records and user activities on Line It categorizes users based on their loyalty into VIP customers, fickle customers, and ghost customers Marketing strategies are then tailored for different groups For instance, VIP customers might be offered incentives like deposit bonuses fickle customers might receive discount coupons to encourage retention and ghost customers may be overlooked to save on marketing expenses, hence concentrating resources for more significant revenue growth for SMEs Line allows for custom customer tags, identifying customer groups At this stage in the market, such applications are either supplementary software or priced too high, making them unsuitable for small to medium-sized businesses Zhang Zhikai expressed that the AI membership system developed by SiYan Technology is particularly well-suited for street-side shops or traditional service businesses like laundromats and catering Traditionally, these businesses have low control over their customer base, and Line's one-stop online store service aims to be fast, low-cost, and easy to use as long as the business has Line, with no need for complex programming, making it a simple and quick service for small and medium-sized enterprises to adopt Since its launch, the AI membership system combined with Line's online store service has accumulated over 2,000 data entries As more businesses join and the number of members increases, the substantial amount of data collected makes the AI system more intelligent and humanized, allowing businesses to understand their customer profiles more accurately「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】思納捷如何讓節能更有效率秘密在於智慧工廠雲端AI總管
【2020 Solutions】 How does Synnex make energy saving more efficient? The secret lies in the Smart Factory Cloud AI Manager

Synnex Technology, established just two years ago, self-positions as a Smart Factory Cloud AI Manager, focusing on the management of 'water, gas, oil, and electricity' to assist factories in becoming more energy-efficient and effective Founded at the end of 2017 from a division of the Institute for Information Industry, Synnex received substantial investments from major entities like Lite-On Technology, Yeong Yang Technology, Polaris Ventures, and the National Development Fund during its first funding round, showcasing strong market confidence in its future development Given that all factories and buildings utilize energy, there is a significant demand for energy conservation, revealing endless business opportunities Energy includes four major manageable components 'water, gas, oil, and electricity' Synnex begins with these components, focusing on their respective equipment such as air compressors for 'gas' and distribution panels, transformers, and generators for 'electricity', before advancing to process equipment like motor operation 'Water, gas, oil, and electricity' four types of energy management At the present stage, Synnex offers two major solutions products, one targeted at factories and the other at science parks or industrial parks Thus, by the end of 2018, Synnex positioned itself as a '24-hour Factory and Park Cloud AI Manager', emphasizing its expertise in energy and equipment domains AI Manager targets the rigid needs of factory buildings In major domestic factory areas, variable frequency motors are commonly used as facility equipment Usually, for stability, regular maintenance is required to avoid production line disruptions due to a single piece of facility equipment, clearly a 'rigid demand' Yet, current solution prices from equipment providers are high, while the effectiveness is poor, failing to truly meet the maintenance needs of the manufacturing industry For example, in lens grinding which uses motors, if a motor functions abnormally causing high vibrations, continued operation would shift the focus of the lenses, likely resulting in defective products Through Synnex's motor diagnostic technology, effects caused by external equipment can be detected and yield rates improved, allowing production lines or facilities to operate more smoothly Setting for abnormal condition warnings is possible In traditional factory settings, when motors malfunction causing the production line to report insufficient compressed air pressure, equipment replacement is initially prioritized, awaiting factory confirmation on the issue later However, often the problem is minor yet incurs substantial replacement costs With the introduction of AI models, real-time monitoring of critical parameters such as temperature and current is possible Through parameter analysis, diagnostics are categorized into health assessment and operational analysis Maintenance can address health issues, but if operations are not smooth, replacement becomes necessary Once issues are clarified, appropriate decisions can be made accordingly Immediate or scheduled automatic diagnostics can determine motor health and potential issues Hence, Synnex's core technology overcomes numerous barriers from communication modules, networking devices, cloud platforms to application services, and with an integrated software-hardware capability, allows traditional equipment to be commercialized as networked products within ten days This immediate integration into In-Factory and In-Park cloud AI application services assists businesses in keeping up with the IoT era, achieving an integration of software and hardware, and developing more industry-appropriate application services「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

【解決方案】慧穩科技透過影像辨識成為企業的第三隻眼
【2020 Solutions】 Wise Stability Tech becomes the third eye for companies through image recognition

AI automated optical inspection AI-AOI and Artificial Intelligence of Things AIoT are used for deep learning model training, achieving AI predictions and pushing factories towards automation Recognized as 'experts in intelligence image analysis technology', Wise Stability Tech becomes the third eye for companies through image recognition In recent years, Artificial Intelligence AI has been widely applied across various sectors including finance, retail, transportation, manufacturing, and automation industries, forming the core of 5G, IoT, and industrial development Advanced countries are racing to invest significant resources in the development of AI technology Founded in 2016, Wise Stability Tech focuses on image recognition solutions for smart factories, particularly emphasizing the application of AOI Automated Optical Inspection The team possesses capabilities in electromechanical integration, excelling in image recognition applications such as product inspection, attendance, and facial recognition, establishing a complete AI positive feedback loop with clients Wise Stability tech becomes the 'third eye' for companies through image recognition The specific approach begins first with data evaluation and consultation secondly, data organization and labeling thirdly, AI algorithm selection, verification, and AI training services These three steps provide companies with a comprehensive hardware and software integration solution, grounding the latest AI technology for practical use and solving enterprise challenges effectively Wise Stability Technology Service Model Using an API integration approach to implement AOI testing significantly reduces defect rates Wise Stability Tech uses high-precision AOI optical image inspection systems and installs industrial cameras By adopting deep learning methods, various fabric defects are automatically categorized, significantly reducing defect rates The introduction of AI technology is facilitated through API integration, providing AOI inspection services with a total quality control standard up to LFW998 Wise Stability Tech currently focuses on fabric defect inspection Traditionally, textile inspections were done only by the human eye, a method that could reduce yield rates under long-term workload Replacing visual checks with AI recognition and integrating it into the production line quality control and service environment maintains high-efficiency defect inspection As it is non-manual operation, it avoids fatigue, not only upgrading the recognition rate but also shortening the inspection processing time, thus stabilizing and enhancing quality control Additionally, it enables a better understanding of other factors affecting quality through inspection processes, achieving production improvements and standardization goals Wise Stability Tech offers multiple services moving towards Industry 40 However, during the implementation process, some clients have high expectations for AI, believing that just by introducing AI, it can replace existing manpower and solve all problems on the production line But in reality, the value of AI lies in accumulating a large amount of high-quality data, which is then converted and analyzed to build AI training and verification models Only through processes like machine learning and deep learning can the problems caused by manual operations be completely resolved and operational procedures optimized Therefore, the AI image recognition technology and deep learning algorithms developed and trained by Wise Stability Tech have incorporated intelligent image analysis technology into the manufacturing chain In addition to the already implemented fabric defect detection, these technologies can also be applied to workplace safety event recognition, defect inspection systems, and various customized recognition services, providing a diverse application environment「Translated content is generated by ChatGPT and is for reference only Translation date:2024-05-19」

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